LTE Project Management Process MappingD

eliv

era

ble

sK

ey A

ctivitie

sD

epe

nd

encie

sP

hase

s

Signed Customer SOW

Program Management

Program Mgnt. Plan

Project ScheduleProject SOWRisk Mgment PlanCom. Mgmnt PlanFinancial Mgnt PlanGovernance Model

Detailed Customer Req. (Business &

Technical)

Design & Planning

High Level Design DocLow Level Design DocTest Object List DocIntegration Plan

Gather RequirementsSite Readiness & Prep.High Level ArchitectureHigh Level DesignLow Level DesignTest Object List

Execute Integration PlanIntegrate all Cisco GearIntegrate non Cisco HWIntegrate Customer Gear

Systems Integration Doc

Detailed E2E Integration Plan (Cisco & Non-

Cisco)

IntegrationImplementation

EF&I (Rack+Stack)Configuration

Basic Testings

Detailed Design Doc – (Cisco & Non – Cisco)

Implementation Document

Testing

Final Test Results Document

Execute Unit TestExecute Inter-Op TestConduct Network TestConduct Services TestConduct End-to-End Test

Detailed E2E Testing Plan

Detailed Support Plan

Operations & Optimization

FOA PlanMigration PlanTraining PlanSupport Plan

FOA CFS, Site, ExecuteDefine MigrationDevelop Training Reqs.Formulate Support Plan

Project Close Out

Customer Acceptance

Program Mgnt. Plan

Project ScheduleProject SOWRisk Mgment PlanCom. Mgmnt Plan

Financial Mgnt Plan

LTE Program Management PhaseP

roje

ct K

ick-

Off

Com

mun

ica

tio

ns &

Ve

ndo

rG

overn

ance

, R

isk &

Fin

an

.S

cop

e &

S

ch

edu

le

Review Signed Customer SOW

Review Historical Project Data

Assemble ProjectCreate Initial

Project ScheduleDevelop Project

Charter

Formalize Master Project Schedule/

PMP

Define Governance

Model

Identify Potential Project Risk

Create Preliminary RAID Tracker

Review Project Budget & Update

OP

Create Initial MPP/CPC Site

Update Master Project Schedule/

PMP

Define Comm. Needs. Create Comm. Matrix

Create Detailed RACI Matrix with Vendors in Mind

Review HL RACI Matrix with Partners

Formalize Project Staffing Plan

Finalize Communications

Plan

Update Master Project Schedule/

Plan

Create Initial Draft for Internal Project

Kick-Off

Schedule/Confirm Customer Kick-Off

Meeting

Update Project Kick-Off Doc. For Customer Meeting

Develop Initial CDR Framework

Hold Internal Project Kick-Off

Meeting

Hold Customer Kick-Off Meeting

LTE Design and Planning PhaseD

esig

nS

ite

Rea

din

ess

Requ

ire

me

nts

G

ath

erin

g

Schedule Follow up Req. Gathering

Meeting with Customer

Define CSF/TOLDevelop Customer

Requirements Document

Review CRD Internally with

Partners

Review CRD with Customer &

Update base on Recommendations

Finalize CRD with Customer Approval

Schedule & Review Site

Requirements with Customer

Execute Site Survey along with

Partners/Customers

Develop & Review Site Readiness

ReportConfirm & Finalize

Site Readiness

Create HLD, Integration Req.

LTE/EPC

Review & Update HLD with Rec. from Customer/

Partners

Finalize HLD + Secure Customer

Approval

Create LLD, Network, Apps, &

Call Flows

Review & Update LLD with Rec.

form Customer/Partners

Finalize LLD with Customer Approval

LTE Implementation PhaseGeneral

Configuration

EF&I

Carefully Review BOM with

ProjectTeam

Schedule/Confirm EF&I dates with

Customer/Partners

Compare BOM with Equipment on

site

Execute EF&I –Rack/Stack/Power

Conduct Basic Install/

Functionality Tests

Document Install Test Results/Pictures/etc

Ready Network Devices for

Configuration

Apply Configurations to Network Devices

Conduct Base Testing

Update NIP with Config Specifics

Clean up Customer Site

Schedule Customer Walk

Through

Deliver Document (Photos, Test Results, etc.)

LTE Integration PhaseG

en

era

lIn

teg

rate

No

n-

Cis

co

Gea

rIn

teg

rate

Cis

co

G

ear

Pla

nnin

g

Update Systems Integration Plan

Schedule a half day Systems Integration Workshop

Conduct Systems Integration Workshop

Create Detailed Plan of SI Activities

Update SI Plan and Gain Approval

Execute Cisco Gear Integration

Review and Update Cisco

Integration Plans

Conduct Initial Systems

Functional Testing

Schedule meeting and review results

with customer

Conduct Initial Systems

Functional Testing

Execute Non-Cisco Gear Integration

Schedule meeting and review results

with customer

Review and Update Non-Cisco Integration Plans

Schedule Customer Review

Meeting

Secure Customer Sign-Off and

Approval

Hold Customer Review Meeting

with Key Stakeholders

Update Integration Plans Cisco &

Non-Cisco Gears

LTE Testing PhaseE

xe

cute

E2

E

Te

st

Exe

cute

Te

st

Non

-Cis

co

Execu

te T

est

Cis

co

Pla

nnin

g

Conduct Meeting with key

stakeholders review TOL

Create Detailed Plan for Testing

Objectives

Update Test Object List

Update TOL -Gain Customer

Approval

Schedule meeting to review Testing

Criteria/TOL

Conduct Unit Testing on each

Cisco Device (HW/SW)

Schedule meeting and review results

with customer

Conduct Full Network Testing

(L1 – L3)

Update Network –TOL with results

Schedule meeting and review results

with customer

Conduct Full Service Testing

(L4 – L7)

Update Services –TOL with results

Conduct Unit Testing on each

Non-Cisco Device (HW/SW)

Schedule meeting and review results

with customer

Finalize E2E Solution Testing

Results

Conduct E2E Solution Testing -

LTE/EPC

Document E2E Testing Results/

Findings

Secure Customer Sign-Off and

Approval

Operate and Optimize PhaseS

upp

ort

Mig

ratio

nE

xecute

FO

AP

lan

nin

g

Conduct Readiness Site

Assessment

Finalize Site Readiness with

Client

Report Assessment Gaps

to Client

Document CSF with Customer

Approval

Define Critical Success Factors with Customer

Work with Client to Identify FOA site

Finalize and update FOA Docs.

With Customer Approval

Customer Test Object List for

FOA

Customize Integration Plan

for FOA

Customize Design Solutions for FOA

Customize Implementation Plan for FOA

Update Site Project

Management Plan

Execute Migration & Corrective

Action

Schedule Maintenance Window with

Support

Review Migration Plan with

Customer/Get Approval

Develop Traffic Migration Plan

Document Migration Results/

Review with Customer

Gain Customer Approval & Sign-

Off MCC

Conduct Workshop -

Introduce Support Team to Customer

Contact SAM/SSM to Validate

Support Model for New Cisco Gear

Plan & Execute TOI for Local Staff

Review Support Plan with Customer

Officially Transition LTE

Solution to Support Team

Gain Customer Approval & Sign-

Off MCC

Project Close Out PhaseC

lose

Ou

t M

eetin

gP

lan

nin

g

Schedule Project Close Out Meeting

with all Stakeholders

Finalize All Project Documents with

All Customer Approvals

Update/Finalize Project Close Out

Collaterals

Review Project Close Out Collaterals Internally

Project Close Out Collateral

Close Out all outstanding issues Tech & Non-Tech

Customer Acceptance/Finalize MCC

Send out Walker Survey - CSAT

Conduct Project Close Out Meeting

Submit Project Close Out Collateral

PROJECT CLOSE OUT COMPLETE