VITA Managed Workplace Solutions By: TechnologyUS

VITA = Life - YOURS!

VITA Managed Workplace SolutionsBy: TechnologyUS

We allow YOU More time to focus on your business initiatives and projects

Managed Workplace provides you the Premier Enterprise Solution for Managing

Your Complete IT Workplace

See All, Manage All.


VITA Managed Workplace Solutions

ProvidedFor

ABC CompanyAnytown, USA

2009


Continuous 24 x 7 x 365 days a year Network Performance Monitoring

Real-time Alerting & Notification via e-mail, SMS or Pager with Escalation

Secure Remote control to any IP device

Works with all IP devices – MS, Linux, Unix, Open Systems, Printer, Firewalls,

Routers, Video systems, Phone systems, Site Monitors, no software agent req.

IT Asset inventory, compliance & audits

Help Desk Tracking and Ticketing

Automated Management Reports

Quarterly Technology Business review

Managed WorkplaceIntroducing VITA your Virtual IT Assistant


• Initial network assessment

• Detail network audits

• Hardware & Software asset inventory

• Warranty tracking

• Weekly, Monthly, and Quarterly reports

Initial Assessment


Initial Assessment (continued)

Site Hardware Summary Report - Complete site hardware summary - Quick overview revealing diversity of the equipment you are managing - Identify obsolete hardware that needs to be replaced

Site Security Report- Comprehensive summary of security patches applied to all

systems on each site- Complete summary of all MBSA scans performed during the reporting period- Summary of work required to improve site security

Site Performance Report- Detailed summary information on the most heavily stressed devices at a site- Automatically highlights devices that may require immediate upgrades or budget planning for strategic Technology upgrades (CPU utilization and memory consumption)


Automated Scripting• Power Saver module – Afterhours

Shutdown of workstations- Saves power costs and reduces green

house gases from excess power emissions

- Monthly power savings of $1.50 to $3.00 per PC

• Cleanup of temporary files- Deletes all files in temporary directories

Preventative Maintenance


Executive Summary• Establishes an overall report status of an entire

site

Server Health• Establish performance baseline and identifies

areas of improvement

Work Completed• Cleared alerts, completed tickets, and executed

scripts summary information

Site Performance• Summary of most heavily stressed devices at a

site

Patch Status • Updated security patches that were applied

Website Monitoring• Up-to-date information of website reliability

• Understanding where, when and how you invest your IT budget will allow you to prosper.

• Stat: 80% of most IT budgets are spent on maintenance and support

Monthly Automated ReportsThe Result


Quarterly Business ReviewHigh impact reporting

• Including but not limited to:- site & server health

- security reports

- asset reports

- performance reports

• Detailed conversations to meet your business objectives

• Goal setting for next 1-2 quarters


1. Detailed review and understanding of your organization needs and pain points

2. Review all reports and business processes tied to IT & Business objectives

3. Set next quarters objectives

4. Create Plan of Action for any new or outstanding items / objectives

TechnologyUS Quarterly Business Review

The Result


Managed Workplace - VITA Delivers Enhanced IT Services

24 x 7 x 365 Monitoring

Real time Asset & Data Collection

Virtual IT Automation Services

Automated Monthly Reporting

Detailed Quarterly Business Reviews


The Managed Workplace - VITA Value!

• Network Monitoring & Performance Alert Notification w/Escalation

Security Uptime

• Automated IT Services • Self healing – Remediation scripts• Scripted Software Installation• Patch & AV management• MBSA compliance & reporting• Secure Remote Control of any Device• Help Desk Tracking and Ticketing• IT Asset inventory and audits• Detailed Management Reports


Managed Workplace Solutions By: TechnologyUS

VITA is Your Virtual IT Assistant that works 24 x 7 x 365 days a year, who does not ask for time off, take vacations, get sick, ask for raises, sleep, take breaks and can be at all of your locations at the same time. VITA will free up time in your busy business and personal life’s to allow you more flexibility and time to accomplish the important things in your life!


VITA Managed Workplace SolutionsBy: TechnologyUS

We allow YOU more time to focus on your business initiatives and projects

Managed Workplace provides you the Premier Enterprise Solution for Managing

Your Complete IT Workplace

See All, Manage All.

Thank you!

Documents

VITA Managed Workplace Solutions By: TechnologyUS