MR. ZLATESKI VLATKODubai Marina, Dubai

Mobile: +971563407257

Educational Qualifications

Last School Attended : Elementary High School “St Naum Ohridski “ Makedonski BrodTertiary Education

1.Institution : UC " Mosa Pijade “TetovoCourse : Advanced Waitressing Certificate Duration : 1 YearYear : 2007

2.Institution : Excellence Academy Abu DhabiCourse : Advanced Banqueting Skills Training Year : 2011

Computer Skills Micros, MS Word, MS Excel, Microsoft Office , Power-point, Internet, Social Media.

Employment History

Pre-Opening & Opening Team at OMNIA BY silvena rowe October 2014- Present Pre Opening Team Restaurant SupervisorDuties; Organizing all the necessary pre-opening details for successful and smooth opening, assisting with ordering and receiving necessary equipment and supplies, keeping / handling administration & paperwork etc.

Pre-Opening & Opening Team at Cut By Wolfgang Puck Dubai Feb 2014- Sept 2014 Pre-Opening & Opening Team Captain (Junior Supervisor)Duties: Providing excellent food and beverages customer service , maintaining and improving the restaurant standards , handling guest enquires and complaints etc.

Pre-Opening & Opening Team at RUTH’S CHRIS STEAK HOUSE Dubai MARINA March 2012–Jan 2013 Waiter January 2013 – February 2014 Captain ( Junior Supervisor)

Date of Birth : 07/08/1987Mobile Number :+971563407257Email Address :Zlateski.vlatko1@gmail.com Passport Number :0708987440034Nationality : Macedonian Gender : MaleLanguages : Macedonian & EnglishMarital Status : SingleDriver’s License : Macedonian driver licence

UAE Driving licenceCriminal Offences : None Health : Excellent

Duties: Providing excellent customer service, maintaining and improving the restaurant standards , handling guest enquires and complaints , Daily cash up and inventory , ensuring compliance with licensing/hygiene & safety guidelines, oversee the service of food and beverages to Guest and supervise the restaurants as an independently profitable unit and set performance standards for guest service, - Maximizes profitability of the restaurant by increasing turnover and controlling cost.- Ensure all operating standards comply as per company policies.- Ensure that the restaurant is prepared for service.- Prepares staff schedule as per the needs of the restaurant.- Assist with inventory check of operating equipment.- Handles guest complaints and follows up.- Inspects the physical condition of furniture and decorations.- Maintain all necessary logbooks as implemented in the outlet- Coaches and counsels Waiter/Waitress, Hostesses, Bus Boys/Girls effectively.- Prepares effective duty roster to ensure sufficiency of manpower in accordance to volume of

business.- Checks and ensure the timely submission of the daily bar inventory and par report, against

restaurant or bar sales report at the end of each shift.- Ensure Food/Beverage quality is as per set standards.

Pre-Opening & Opening Team at Ferrari World Abu Dhabi(Theme Park) Aug 2010 – March 2012: Rides & Attraction Operator (Machine Operator / Machinist) Duties: Exceptional Customer Service, Ensure Health & Safety standards are met,Monitoring and ensuring that everything is in order and as per schedule set etc.

Restaurant “ LAVCE-KAJ ZUTI” Skopje (Macedonia) Aug 2008 – Aug 2010Restaurant supervisor Greeting customers, planning menus, ensuring compliance with licensing/hygiene & safety guidelines, promoting & marketing the business, overseeing stock levels, ordering supplies, handling customer queries & complaints, taking reservations, problem solving, preparing staffing/sales reports, keeping statistical & financial records, assessing profitability, setting targets, producing plans to maximise sales & profits, handling administration & paperwork, liaising with customers/employers/suppliers/licensing authorities/sales representatives, making improvements to the running of business etc

Hotel Restaurant “ PORECKI BISER 5*” Makedonski Brod (Macedonia)Aug 2007 – Aug 2008Floor Supervisor/ Waiter Duties: Managing staff time tables (of 12 floor staff), handling customer enquires/ complaints, overseeing the day to day restaurant tasks, preparing and arranging tables accordingly to guest requirements (weddings, birthdays to name a few). Helping with taking orders, preparing drinks as well as serving food when it is ready and helping my staff members to clear the tables, and present a good look for the floor).

Restaurant ‘ IZVOR ‘ Makedonski Brod MacedoniaJune 2006 – Aug 2007WaiterDuties: Providing top of the range excellent customer service, setting and taking orders for food and beverages, serving food and beverages and handling cashier duties.