Vocus Communications…fulfilling all your

life safety & security needs

Who We Are…?A brief snapshot of Vocus Communications (P) Limited,Our Partners and Prominent Customers.

Who We Are…?

A young, dynamic, multi-unit, geographically diversified, ISO 9001:2008 certified organization.

Specialized in Digital Security Solutions and Telecom Solutions.

We offer “single source accountability” for all your life safety & Security needs.

Successfully deployed at multiple places in India, UAE & Africa.

Strategic partnership with leading OEMs and preferred technology partners/Distributors of Godrej, Honeywell & Bosch.

With 70+ highly trained & experienced team and ISO 9001:2008 certified process, we assist our customers 24 Hours a Day, 7 Days a Week, 365 Days a Year.

Assured post sales support and standby resource availability.

Headquarted in New Delhi, India. Sales and Technical Support available at Punjab, Haryana,

Himanchal Pradesh, Rajasthan, Uttarakhand, UP, MP, Chhattisgarh, Bihar, Jharkhand & Orissa .

Who We Are…?

Our Partners

Our Prominent Customers

Our Offerings!Our Product & Service Offerings.

Diverse Product Range

CCTV Surveillance: Analog & IPSurveillance Recording Systems: DVR, NVR and HVRsVideo Door Phone SystemsAccess Control and Attendance Management SystemsSecurity System with Intrusion Sensors & DetectorsFire Alarm Solution and Panel StationsBoom Barrier and Perimeter Safety/Security SolutionsAutomation Solutions for Home and OfficeBuilding Management System

Surveillance Cameras & Recording Systems

We provide reliable integrated CCTV Surveillance systems for us in Institutional, Industrial, Commercial and Residential Segments.

Tailored solution design as per need from Analog and IP product range of Bosch, Godrej, Honeywell and CP Plus.

Wide range of Cameras equipped with latest technology in Dome, Bullet, Vari-focal, Box and PTZ which have a view starting from 10 Meters to 50+ Meters and up-to 35X Zoom.

Wide range of DVR/NVR/HVRs equipped with latest technology like CIF, D1, h.264, Motion Detection, upto 400+FPS recording etc.

Video Door Phone Systems

Wide range of products right from Single Story Villa to Multi Storied Group Housing Societies.

Our latest VDP supports 599 Apartments with two tier security camera at Main Gate and Flat Gate and Video Conferencing facility between flats.

Have offering in 4”, 5”, 7” & 8” indoor Screen without/with hands free audio and one key lock/un-lock control for ease and safety.

Access Control & Attendance Management Systems

Wide range of products equipped with several reader technologies that include scrambled pad, biometrics, smart cards, swipe cards & proximity.

Network technologies offered include:Encrypted NetworksClient / Server ArchitectureHardwired or via LAN/WAN

Can be integrated with Payroll Management System for seamless processing.

Feared of your home safety while you are away?

Security System with Intrusion Sensors & Detectors

Various Wired and Wireless products works on legacy PSTN lines as well as with GSM SIM Cards.

Alert you with pre-recorded IVR & Text messages.

Here is the solution!

Perimeter Safety & Security

Range of perimeter safety & security products for automatic and semi-automatic usage.

Automatic Boom Barriers in 4 meter & 6 meters compatible with Access Control Systems for Automatic operations.

Visitor Management Solution for keeping a track of visitors.PIN, RFID, Biometric readers for access of premises.Automatic License Plate reading systems.Road Blocker, Tyre Killer, Blocking Bollards and Flap Barriers etc.

Automation & Building Management Solutions

Range of products for Home and Office Automation.

Complete ease and comfort.

Remote Management through mobile.

Building Management Systems for Domestic, Corporate and Institutions.

Support PlanA brief snapshot of Pre & Post Sales Support

Our support levels during project implementation and post Sales are scalable to very high levels and are augmented in line to the project requirements.

Highlight of the technical support chore classification: H/W deployment and Installation System Software and Application Installation Periodic System Health Check-up Warranty & Repairs support 24x7 Help Desk Service

Support Plan

H/W deployment and InstallationEnsure end-to-end installation and physical connectivity of the required solution components.

System Software and Application Installation Ensure installation & integration of Software and other required applications.

Periodic System Health Check-upRoutine health check-up is done on regular frequency to ensure smooth working of deployed solution. A dedicated support team takes care of this periodically.

Warranty & Repairs supportAs per terms mentioned in commercial proposal, Vocus Communications would provide fabulous post sales support including arrangement of standby incase something goes wrong in the installed product.

Support Plan

24x7 Help Desk ServiceWe have Technical Support Helpdesk, which in turn take over responsibility of problem resolution.

o Client may contact the Helpdesk by sending mail or via phone or contact Online Service to Vocus Central NOC Team to make any responsible query. Client is requested to specify the problem and provide necessary data while logging the query. Helpdesk acknowledges the receipt of the request immediately by generating a complaint ticket number.

o Vocus engineer shall respond within the specified time as per the defined SLA of Vocus from the initiation of the client request.

o Vocus engineer shall use reasonable effort to provide client with recommendation, so that the fault can be located and /or remedied as per SLA.

o If client requires Vocus attendance at the site, Client shall always confirm the request by sending an email to Vocus Central NOC team. Vocus shall use its reasonable efforts to have the system engineer (If required) on the site as soon as possible and will make all the necessary practical arrangement for the System.

Support Plan

We provide the training to customers!

Our Demo/Training involves customer training at the place of product installation while they are doing the actual job for clear conception. Their doubts/queries (if any) are cleared then and there so that the all stake holders have end to end understanding & problem solving knowledge of the solution.

Training

Thank You!

Vocus Communications Private Limited

Corp. Off.: 3/303, Third Floor, Ashish Complex,New Rajdhani Enclave, Vikas Marg,New Delhi – 110092 India

: +91.11.42420737 , +91. 9560449292: Sales@vocus.in : www.vocus.in: www.facebook.com/vocuscommunications: www.linkedin.com/company/vocus-communications-private-limited