Officers Chair, Deborah Domask American Family Insurance Chair-Elect, Scott Neumann Neumann’s Piggly Wiggly Vice Chair / Secretary / Treasurer, Jeffery Grabriel Community First Credit Union Past Chair, Jerry Tiffany Tiffany Complete Estate Planning

Directors Paul Bowe Immanuel Lutheran Church Pauline Darling Bethany Jon Faulks Faulks Bros. Construction Ryan Jacobson Waupaca Ale House/Comfort Suites Kitty Johnson CAP Services Kirk Kallio Waupaca Foundry Tim Lencki Adventure Outfitters, LLC JoLene Nollenberg WDUX AM/FM Brady Schulist Culver’s Restaurant of Waupaca Paul Shrode Fox Valley Technical College

WAUPACA AREA CHAMBER OF COMMERCE, INC. 4/1/2017 Volume 6 Issue 4

Staff President: Terri Schulz

VP of Operations: Kathy LeClair

VP of Tourism: Mitch Swenson

Information Services: Lynn Tolle

VP of Sales: Tom Weiss

I am forever fascinated with HR.

It is most likely a byproduct of my journey from working for lousy companies early in my career to truly great companies over the past 5 years. I have learned a lot of things since I graduated college in the year 2000, and the most surprising thing I have learned is how easy it is to keep your employees happy.

Office perks are great and important also, but great leaders are constantly asking questions to gather information from their teams. Here are the simple questions that I believe most employees want you to ask them the most.

How are you doing?

This is not how are you doing in your job, or how are you doing on X,Y,Z project. While those questions are important they also drive fear. Great leaders take the time from their insanely busy days to ask the person how are they doing. Too many people in business fear crossing some imaginary boundaries of getting too personal. Real leaders are comfortable crossing this line and pushing that line further back. Most of us spend more time at work than with our families. It is time to get personal.

Personal can be messy, it can be filled with drama, but it also builds loyalty that is unmatched.

My current CEO is the busiest human that I have ever known. But she still takes time to not only know who the important people are in our lives, but know many things about those people. That is not easy but it is highly respected.

What do you want or what is your end goal?

This is a scary question, especially when someone asks it on a job interview. Most people will not answer honestly. We fear being judged for our “big fat hairy goals.” The best thing I ever did was decide to work

for a company that realizes people are better when they dream big. Bad companies will use it against you if you answer honestly. They will fear you leaving instead of thinking how can I get this Linchpin to join our team. Good leaders want to know your big fat hairy goals because they believe they can help you get there, while helping the company along the way.

Few of us (including myself) even know our end goals. How could we, when we are constantly learning, and changing with your viewpoint of the word.

(continued on page 2)

Three Things Most People Want Their Bosses To Ask Them Written by James Calder, Marketing Director at StratIS, Writer @ReadWrite

Here’s a pic of my CEO holding my newborn son.

(Continued from page 1)

But there are things that I do know. I know I am in the right place at the right time and willing to do whatever we need for the team to succeed.

We are focused on building a billion dollar company

Do you realize what the sawdust from building a billion dollar organization can do.

Connections, partnerships, strategy and proven and tested tactics … to name a few.

I want to leverage that success and experience to do other great things. I want to start a cancer foundation in honor of my father.

I want to build a tool or service that helps people truly find great companies to work for and avoid the damage that bad and abusive companies cause.

I want to create a legacy of content that the grandchildren of my grandchildren can someday explore.

None of these things are easy or simple.

What do you need, to do your best work?

This is not offering to send your employees to a lame industry conference once a year. It is 2017, they can learn more watching Gary Vaynerchuk videos than going to most conferences. This is a bigger question. Know your employees intimately.

This question goes deep into what they want their work life schedule to be. Maybe they want to make sure they are near the water to surf and clear their mind each summer.

Maybe they have young children at home and need the flexibility for daycare pick ups and doctor appointments or kid sick days. If you are hiring adults they will make up for the work life balance at night and during weekends, because they feel an extreme loyalty to you.

I don’t put much stock in fancy titles, but others do. If that is what drives them, create a plan to help them achieve it.

Perhaps the person is young and wants a lot of vacation time to travel the world. If it is the right fit and they are a linchpin for your company, you can work out the details.

This question can also apply to roadblocks they are facing in their current position. These might be simple fixes and tools that you can easily provide them to do their best work.

People are hungry and ready to be enabled to great things. When leaders give them the permission to do their best work, magic will always happen. Take the time to find out the answers to these questions for all of your employees.

A special Thank You to these Investors who have agreed to support Chamber and Convention & Visitors

Bureau Events for 2017. Your commitment and support is greatly appreciated. You are a Star!

2017 President’s Club

Workshops to Help Improve Your Business Building Sustainable and Successful Small Businesses   These 5 workshops are designed for business owners or the top leader of a small business, defined as 50 employees or fewer. While all are recommended, participants may take one, some, or all sessions in the workshop.

The workshops provide you with simple and immediately usable tools specific to your business. Everything developed and taken away from these sessions is unique and tailored to your business. All instruction is provided by Herrmann Advantage Consulting, LLC using tools and processes developed specifically for Small Business by Organix Business Solutions.   

Session 1: Understanding and Crafting a Balanced Business Budget April 12, 7:30 - 9:30 a.m.

You will learn how to establish a simple to use operating budget for your business. Session 2: Calculating Your Value Stream May 10, 7:30 - 9:30 a.m.

You will develop an understanding of the unique value stream of each product or service within your business. Session 3: Marketing and Sales June 14, 7:30 - 9:30 a.m.

You will learn the value of diversification in client and customer sources. Session 4: Customer Service/Customer Retention September 13, 7:30 - 9:30 a.m.

You will learn of the key customer satisfiers and the economic value to increased revenue from a strong customer service function. Session 5: Leadership for Small Business Owners October 11, 7:30 - 9:30 a.m.

You will learn how to maximize profitable work in your business All workshops will be held at the Waupaca Area Chamber of Commerce Office, 221 S. Main Street, Waupaca. To register for one or all five sessions, please email Kathy@WaupacaAreaChamber.com or call 715.258.7343.

$25 per Workshop Or

All 5 for $100

Register for the 75th Annual Wisconsin Safety & Health Conference and Expo For 75 years, the Wisconsin Safety Council's Conference on Safety and Health has been Wisconsin's premier event highlighting health, safety and environmental (HSE) best practices, challenges and solutions. The conference provides a unique opportunity for professionals to share best practices, resources, and experiences with colleagues, and to discuss views and concerns with a wide range of stakeholders. This program is designed by WMC Safety Council members to address today's most significant organizational challenges, and assist individuals in achieving their professional and personal goals. Click here for more information and to register.

Business Friend of the Environment Award Nominations WMC is accepting nominations for the 28th Annual Business Friend of the Environment Awards, honoring companies that have made significant improvements in the areas of sustainability, environmental innovation and environmental stewardship. The goal of this awards program is to demonstrate to state policymakers, businesses and the public that sound environmental practices are good for Wisconsin and its business environment. These awards will be publicized statewide and locally this summer. If you feel your company, or a company you may have worked with, strove for environmental excellence in 2016, recognize it by submitting a nomination. Self-nominations are encouraged and detailed nomination applications are greatly appreciated.

Seminar to Offer Food Export Education April 20, 2017, DJ Bordini Center, Fox Valley Technical Col-lege, Appleton. Whether novice or experienced, food exporting professionals can learn more about food exporting at an upcoming seminar co-organized by the Food Export Association of the Midwest and the Wisconsin Department of Agriculture, Trade and Consumer Protection. The seminar, "Foundations of Food Exporting," will be held Thursday, April 20 in Appleton and will be led by Dennis Lynch, a Food Export Helpline counselor who has been directly involved in monitoring, troubleshooting and facilitating export transactions for more than 25 years. Topics to be covered by Lynch and other experts during this full day of food export education include: What's New in Free Trade Agreements?; Freight Forwarding for Food and Agricultural Products; How to Quote & Price Your Product; Money Matters: Protect Your Payments; and Food Export-Midwest Programs and Services. Click here to register, or contact Lisa Stout for more information, 608.224.5126.

Worker’s Compensation and Unemployment

Insurance

Every two years the Worker’s Compensation Advisory Council

and the Unemployment Insurance Advisory Council develop

reform packages for the Department of Workforce Development

and lawmakers to consider. WMC serves as an employer

representative on each of the councils, and we are currently

compiling ideas to include in the employer proposals on each

council. If you have reform ideas in either area of the law for the

councils to consider, please contact Chris Reader at

608.258.3400. From large scale changes to small technical

reforms, the advisory councils are the primary place for

introducing changes to WC and UI.

Mission of Hope: April 29th at the Waupaca Learning

Center from 10a to 1p. A day offering a hand up to families in

need in our community. See www.mission-of-hope.com for

more details or to make a contribution. Or call Terrie Tews,

715-258-6460 or Erica Becker, 715-258-6362.

Senior Health Fair sponsored by Farmers State Bank,

April 26th at the Waupaca Rec Center. 10:30a—1:30p.

Multiple services represented. Free lunch provided.

CAP Services offers Volunteer Income Tax Assistance

(VITA) providing free tax filing for low-to-moderate

households. Call 800-660-5430 between 9am - 1pm, Monday

- Friday in Waupaca for assistance.

Big Brothers Big Sisters is coming to town to bowl!

Big Brothers Big Sisters is gearing up to host their Bowl for

Kid’s Sake event in Waupaca, held on Saturday, April 22,

2017 at Waupaca Lanes. It is a great opportunity for you to

get together with family and friends or as a great team

building event for you and your co-workers for a few hours

of fun while making a difference in our community.

#WaupacaWay2k30 “A Community Conversation”

will be held on April 20, 21 and 22nd. Thursday and Friday

5:30-9:00 p.m. Saturday 8:30 a.m. - 2:30 p.m. The School

District of Waupaca invites you to a Community

Conversation about the vision of education within our

community. RSVP by 4/13/17. To register/RSVP go to

www.waupaca.k12.wi.us/waupaca2k30.cfm or call

715.258.4121 ext. 6000.

News Flash

The Waupaca Area Chamber of Commerce knows that keeping and attracting active professionals to our community is a huge part of our community’s future. And we also understand that AP’s need a sense of place. A 2017 goal for the Chamber was to start a network of AP’s. With the help of several AP’s in the area the kick-off event took place on March 24th at the historic rail road depot.

The evening was a night to bring over 40 active professionals together for a signature drink ‘Old Fashions’, great hors d’ oeuvres by Chef Dan Mueller and Jennifer Rice of Park Vista, and plenty of time to network. Also a presentation by the Fox Cities Chamber PULSE Director, Adrienne Palm, sharing what PULSE, their Network, is all about, their goals and mission; a presentation on four possible names of the new network and how to vote for their favorite, with a final reveal of the highest vote getter RISE. The thought behind the name RISE was because we want our group of active professionals to rise up, to realize that they are not the next generation, they are the now generation. And now is their time to Rise and make a difference in our community.

RISE is open to any active professional in our community who wants to network and get involved. Watch Chamber communications for more information about RISE and how to become a part of this new networking group. The next networking event is scheduled for April 28th, with more details to be released soon. A special thanks to the steering committee members, Chamber Directors: JoLene Nollenberg, Jerry Tiffany, Waupaca County Leadership members: Melissa Anderson, Craig

Bieri, Jennifer Spady, and Tyler Mueller. Mixologists: Dan LeClair and Mary Schumacher.

AT&T

Robyn Gruner

221 W Washington St 4th Flr

Appleton WI 54911

(920) 749-8339

Entertainment your way on the nation’s best data network.

Welcome New Member Investors

Rural Audiology Services

Becky Franz

N3063 County Road QQ

Waupaca WI 54981

(715) 602-4046

Services include audiologic evaluations (hearing testing), hearing aid fittings, counseling on the effects of hearing loss & hearing protection.

April Member Investor Anniversaries

to Celebrate!

Crystal Café of Iola 1965

Culligan Water Conditioning 1987

Carousel Gymnastics, LLC 1993

Buena Vista Investment Management 2003

Adventure Outfitters, LLC 2013

Assured Restoration, LLC 2014

Back IT Up.Tech 2016

All Temperature Systems, Inc. 1985

Dave’s Painting & Tile Service 1996

Evergreen Campsites & Resort 1960

Faulks Bros. Construction, Inc. 1946

First State Bank 1933

Foxfire Golf Club 1996

Graziano Gardens, LLC 2005

Keller, Inc. 1960

Marvin Metals Fabricating, Inc. 2007

The Paint Store 1998

Paul’s Concrete Construction & Excavating 1984

Schueller’s Great Exspechtations, LLC 2006

Spine & Sport Physical Therapy of Waupaca, LLC 2008

Subway 1992

The Iron Grille 2015

Three Squares, Inc. 1977

Waupaca Chiropractic Center, S.C. 2003

Waupaca Historical Society 1953

Waupaca Hometown Pharmacy 2013

Waupaca River Gallery & Gifts 1996

WDUX AM 800/FM 92.7 1956

The Freckled Frogg 2013

KK Lawn & Sport 2014

Send your anniversary date to

Kathy@WaupacaAreaChamber.com

to be recognized.

Morning

Mixers are

networking events which allow a business to open its

doors to Chamber Investors for the opportunity to show

off their business and allow attendees time to meet and

greet other investors. Mixers are held on the second

Thursday of each month unless this conflicts with a

holiday.

Reservations are now being accepted to host the Morning

Mixers in 2017. Contact Terri via email at

Terri@WaupacaAreaChamber.com or call 715.258.7343.

Available dates are: July 13, November 9 and

December 14, 2017.

April 13th 7:30a to 8:30a

Waupaca Historical Society 321 S Main St, Waupaca

CPU Geek LLC

Steve Arndt

Waupaca WI 54981

(715) 281-4005

Computer services for small businesses.

What a nice evening at the

Wheel House Restaurant!

Thank you Jeff for hosting the

February Business After 5!

If you are interested in reserving a date for 2018 please contact Terri at 715-258-7343 or email her at

Terri@WaupacaAreaChamber.com. Your support is greatly appreciated.

April 25: Waupaca Historical Society / Waupaca Arts Board August 22: Waupaca Area Chamber of Commerce

May 23: Knight Barry Title Services & Chain O’ Links September 26: Bonnie’s Bloomers

June 27: Bethany October 24: BE Mobile - Verizon

July 25: First State Bank November 28: Park Vista Retirement Living

Your BA5 Hosts in 2017:

Thank you Waupaca County Post and Waupaca Buyers’ Guide for

hosting the March Business After 5!

What a great evening!

Congratulations Chad Cloutier,

Chain O’ Lakes Chiropractic

winner of the 50/50 raffle!

April 2017 Waupaca Area Chamber of Commerce

221 S. Main Street, Waupaca, WI 54981 - Phone 715-258-7343 - Fax 715-258-7868

Office Hours: 8:00a - 5:00p Monday - Friday

Sunday Monday Tuesday Wednesday Thursday Friday Saturday

1

2

3

4 LEADS Network 2 8:00a Chamber Office Business Welcome 10:00a ScandiHus

5

6 LEADS Network 1 7:30a Breakfast 8:00a Network, Ramada

7

8

9 10

11

12 Workshop -Understanding and Crafting a Balanced Business Budget 7:30a –9:00a Chamber Office

13 Morning Mixer 7:30a –8:30a Waupaca Historical Society Pond Hockey Meeting 6:00p Paca Pub

14 Good Friday Office closed at Noon

15

16

17

18 LEADS Network 2 8:00a Chamber Conference Room Strawberry Fest Committee 3:00p Chamber Conference Room

19

20 LEADS Network 1 7:30a Breakfast 8:00a Network, Ramada

21 Exploring - Informational Meeting 7:30a WHS Community Room

22

23 24 25 WACVB Board 7:30a Chamber Conference Room

Golf Committee 8:00a Chamber Conference Rm

Business After 5 Waupaca Historical Society/Waupaca Arts Board at Train Depot

26 27

28 29

30

Reminders: 1. The deadline for the newsletter advertisement submission is the 15th of each month. 2. The Board of Directors usually meets on the second Tuesday bi-monthly. 3. Business After 5 usually takes place on the fourth Tuesday of each month. Note: The Waupaca Area Chamber of Commerce is a non-secular organization. Holidays listed are legal holidays and are posted for business convenience only.