Volunteer, Work & Learn

UK: Work & Travel Brochure Training 2011/2012

In Detail Global Land Product 05/10/2011

What you need to know about our Work & Travel products

Learn more about Work & Travel products to help your customer work abroad

Programmes offer much more than just a tourist experience

Working abroad funds further travel

Opportunity to work alongside locals

International experience looks fantastic on a CV

Learn new cultures and live day-to-day in another country

Earn a living whilst overseas

Products will differ in each division so check your brochure!

25+ programmes

5 suppliers

Spanning multiple countries

Commission vary from £50

And commission from 20 – 25%

24/7 support in home/host country

Bookable through STAy and B2Bs

Some programmes offer visa assistance

Group flight options

Differing age restrictions

Some require specific experience

Some programmes require skill sets

An brief overview of the programme and what to expect

The programme’s best bits! Its unique selling

points

Fairly important! Restrictions

range from age, nationality, skill set, qualification

and language

Take note! Departures

range from days of the week to date, months

and even seasons

Product Code = important! Code

will be searchable

through 1Source (April 2012)

Understand the bigger picture.

Many programmes

involve multiple steps within the

application process

Break it down. Keen to know

how life pre and during the programme

works day by day?

A large part of Work & Travel

is all about potential

earnings!

Duration – min & max

Supplier Product

BUNAC (The British Universities North American Club) Work Australia

BUNAC (The British Universities North American Club) Work New Zealand

BUNAC (The British Universities North American Club) Summer Camp USA

BUNAC (The British Universities North American Club) KAMP USA

BUNAC (The British Universities North American Club) Work America

BUNAC (The British Universities North American Club) Work Canada

Australian Backpackers Work & Travel Australian Starter Packages: Perth, Darwin, Cairns, Brisbane, Sydney, Melbourne and Adelaide

Australian Backpackers Work & Travel Farm Familiarisation

Australian Backpackers Work & Travel Australian Internships (Paid & Unpaid)

Base Backpackers Auckland New Zealand Working Holiday Packages

Camp Europe Camp Europe

i-to-i TEFL Teach English Abroad (TEFL)

BUNAC: in detail

BUNAC provide a whole range of products in the US and Canada which we have previously not had access to. And while we do already sell Working Holiday programmes to Australia and New Zealand, BUNAC product has USPs such as the IEP Work Exchange Visa for New Zealand - available exclusively through BUNAC for people 18-35 years old.As the only agency that has access to BUNAC's products, it puts STA Travel in a unique and very exciting position. It's a great step forward in establishing ourselves in the broader 'work and study abroad' markets.

Unique Selling Points:- Market leader with 50 years of experience- Great reputation with employers and Universities- Offers full support packages

STA Commission£50

See Cheat SheetsUK Cheat Sheet

BUNAC: Summer camp USA

Snapshot: Work as a camp counsellor in a variety of kids’ summer camps in the USATypes of Camp: - Private (middle/high income families) / Underprivileged (low-income families) - Specialist (focus on one sport / activity) - Religious / Scout Camps - Special Needs (physically or mentally disabled, or kids with ADD)The Role: Be a mentor, role-model and teacher to the children, willing to ‘live and breathe’ camp life Activities: Counsellors who can teach specific sports & activities are always in high demand – swimming, canoeing, football, horse riding, climbing, tennis etc.Duration: 8-10 weeks (plus up to 30 days post-Camp travel time)Departures: Applications open Sep-Mar;

Interviews Oct-Mar; Placement notification any time until early May; Camps operate mid-May to mid-Aug

Eligibility: Min. 18 yrs / fluent English / experience of working with childrenSalary: Typically US$900 per summer season (18-20 years old) or US$1,100 per summer season (21+ years)Inclusions: Visa (J-1) assistance, flights, transfer to Camp, SEVIS Fee, compulsory insurance, food & accommodation at Camp, use of Camp facilitiesProgramme Fee: £495 (inc £50 referral)Other Fees: Visa (£115), police check (£35) Flights: BUNAC lends the cost of the flight, employer (Camp) pays direct to BUNAC in lieu of wages

BUNAC: KAMP USA

Snapshot: Supporting role at summer camps for those without childcare experienceThe Role: Various positions including cooking, cleaning, laundry, housekeeping & maintenance Duration: 8-10 weeks (+ up to 30 days travel time)Departures: Same schedule as Camps USA Eligibility: Min. 18 yrs / full-time uni-level degree student at UK or Irish university / fluent EnglishSalary: Typically US$1,300 per summer seasonInclusions: Visa (J-1) assistance, flights, transfer to Camp, SEVIS Fee, compulsory insurance, food & accommodation at CampProgramme Fee: £495 (inc £50 referral)Other Fees: Visa (£115), police check (£35) Flights: BUNAC lends the cost of the flight, Camp pays direct to BUNAC in lieu of wages

BUNAC: Work America

Snapshot: Full guidance for student working holidays using J-1 VisaDuration: 3-4 months (summer only)Departures: Applications only open from Oct-Mar, travel in May or June Eligibility: 18 yrs / full-time uni-level degree student at UK or Irish university / fluent EnglishInclusions: Visa application, on-line ‘Job Zone’, 24/7 BUNAC support, handbook, phone card, help to get social security no.Programme Fee: £365 (inc £50 referral)Other Fees: Visa (£115), SEVIS Fee (US$35), compulsory insurance (£148), flights & support fundsFlights: Group flights to NYC with 1st night accom (or go independent)

BUNAC: Work Canada

Snapshot: Live, work and travel in Canada and enjoy the ‘Great Outdoors’Duration: Up to 12 monthsDepartures: IEC Visas (limited availability); apply for places from January or soon afterEligibility: 18-30 yrs / UK PassportInclusions: Visa application, jobs database, walk-in centres (YYZ, YVR), orientation, social events, tax/bankingLocal Partner: SWAPProgramme Fee: £254 (inc £50 referral)Other Fees: IEC Visa (£90), police check (£35), insurance (fr £136), flights & support fundsFlights: Monthly group flights to YYZ or YVR with 1st night accom (or go independent)

BUNAC: Work Australia

Snapshot: Gap year support package for anyone travelling on a Working Holiday VisaDuration: Up to 12 monthsDepartures: Year-roundEligibility: 18-30 yrs / UK or Irish PassportInclusions: Visa application, jobs database, arrival transfer, 1st night accommodation, walk-in centres (SYD, MEL, BNE, PER), orientation, social events, tax/bankingLocal Partner: Work ‘n’ HolidayProgramme Fee: £379 (inc. £50 referral)Other Fees: Working Holiday Visa (£205), insurance (fr £136), flights & support fundsFlights: Monthly group flights to SYD with 3-day HKG stopover (or go independent)

BUNAC: Work New Zealand

Snapshot: Ultimate working holiday support packageDuration: Work for up to 12 months & stay up to 23 months (Working Holiday Visa); work/stay for up to 12 months (IEP Work Exchange Visa)Eligibility: 18-30 (Working Holiday Visa) or 18-35 (IEP Work Exchange Visa – this is exclusive to IEP/BUNAC), plus UK or Irish PassportInclusions: Visa application, jobs database, arrival transfer, 1st night hostel, orientation, walk-in centre (AKL), social events, tax/bankLocal Partner: IEP (sister company)Programme Fee: £359Other Fees: Working Holiday Visa (£95) or IEP Visa (£155), insurance (fr £136), flights & support fundsFlights: Monthly group flights to AKL with 3-day HKG stopover (or go independent)

BUNAC: How To Book

Australian Backpackers: Starter Packs

Snapshot: City starter packs perfect for anyone wanting a stress free start in Perth, Darwin, Cairns, Brisbane, Sydney, Melbourne and Adelaide. With guided orientation, hostel accommodation, job search access and job offers sent for entire duration of stay!Programme Details: Perth (2n), Darwin (2n), Cairns (2n), Brisbane (2n), Sydney (2, 4, 6n), Melbourne (2, 4n) and Adelaide (2n)Clients are met at the airport, transferred to their hostel accommodation and equipped with a comprehensive work and travel pack, and 12 months membership to the Australian on-line job agency and Woodduck Australian Backpackers job agency Departure Dates: dailyDuration: 3-7 daysInclusions: hostel accommodation and transfers, comprehensive work and travel pack, 2x12 months Job Club membership, set up of: mobile phone/SIM card/bank account/Medicare card/mail forwarding/holding service/tax/file number; and variety of excursions and planned social activities.Programme Fee: from £245 Other Fees: visa, food and other personal support funds STAy Commission: 25%

Australian Backpackers: Australian InternshipsSnapshot: Australian Internship placements (paid and unpaid) with a focus on the hospitality industry. From 6 weeks to 6 months in SYD, MEL, BNE, OOL, ADL and PER. Ideal for linking university studies & graduate qualifications with career dreams.Programme Details: -3 months & 6 months paid placement options with pre-departure and in-country support assistance, welcome pack, host company induction and arranged social events. Remuneration from AU$13 to AU$18 (average $15-16) and weekend rates AU$20 to AU$28.-6 weeks to 6 months un-paid placements - to gain valuable experience in anything fr marketing, finance, media to fashion. Clients to provide 8 weeks before intended start date: CV, cover letter and application (including STAy booking reference). Clients will then undergo an interview.Departure Dates: daily (exact start date will depend on the internship offered)Duration: 6 weeks – 6 months Eligibility: -Have a strong level of English (min IELTS 7.0)-Be 18-30 years of age -Have full-time availability throughout the internship period-Be eligible for a Working Holiday Visa (417)Inclusions: 6 week – 6 month placement, pre-departure and in-country support and assistance, welcome pack and in-depth induction with host company, organised social events/weekends, reference or statement of service from host company on completion of internshipProgramme Fee: from £795 Other Fees: visa, arrival transfer, insurance, accomm and other personal support funds STAy Commission: 20%

Australian Backpackers: Farm Familiarisation

Snapshot: Farm Familiarisation packages ex Sydney – terrific opportunity for those wanting to gain farm hand experience in Australia’s outback. Varying package options, some with the onwards employment that count towards a second year visa!Programme Details: 9 nights Gold, 6 nights Silver and 6 nights farmstay (basic). All 3 are aimed at educating the participant in the Australian outback way of life and they offer the opportunity for participants to learn to drive 4x4 vehicles, horse ride, muster, sheep shear, pick cotton and work with polo-cross horses (just to name a few). Completion of learning modules leads to certification and possible onwards employment.Departure Dates: Gold - Thursdays (Farm Course starts Mondays), Silver & Farmstay - Sundays (Farm Course starts Mondays). Duration: 3-7 daysEligibility: -Understand, speak and write fluent English -Possess the correct working holiday visa -Have an Australian reciprocal Medicare Card, if not eligible, then comprehensive personal/Travel Insurance -Be fit and able to complete the course -Notify any medical conditions/medication, prior injuries, dietary conditions or learning disabilities -Possess a drivers’ license

Australian Backpackers: Farm Familiarisation continued…

Inclusions: *Gold - Sydney airport pick up and transfer out to the farm, 3 nights accomm in Sydney, 6 nights station accomm and all meals, learning modules, work shirt, activities, local pub dinner, guaranteed 3-4 job offers after successful course completion, assistance with bank account, tax file and mail redirection set up, 12 months emergency assistance*Silver - one way transfer out to the farm, 6 nights station accommodation and all meals, learning modules, work shirt, activities, local pub dinner, guaranteed 1 job offer after successful course completion, assistance with bank account set up.*Farmstay - one way transfer out to the farm, 6 nights station accommodation and all meals, learning modules, work shirt, activities, local pub dinner, assistance with bank account set upProgramme Fee: from £559Other Fees: visa, onward travel - funds of at least at least AU$500 to cover travel expenses, other personal support funds.STAy Commission: 20%

How to book: city starter & farm packages

1. Refer to STAy Product Information Pages –Sydney/Melbourne/Adelaide/Brisbane/Cairns/Darwin for Starter Pack departure date and duration details. And Sydney for Farm packages.

2. Availability Search - enter search criteria: Packages (or All Accommodations as default), departure date, # nights, 1 room and 1 pax. Click on ‘Search’.

3. Results – 1. Click +sign (next to details) to glean further details and then click on the ‘hyperlinked product name’

4. Room Details - various information tabs will appear. Ensure you read through each carefully as terms & conditions/cancellation policies are not to be taken lightly.

Enter 1 ‘room’, tick that acceptance of all errata, terms and conditions and click on ‘Proceed’

5. Transfer Details – add in clients flight arrival details (failure to do this and the client will not be met at their chosen Australian airport)

6. Item Set Details - skip additional services by clicking on ‘Skip’

7. New Overview – click on Book to add passenger details

8. Passenger Details – Enter all relevant details, DOB and then click on ‘Proceed’

9. New Overview – Pending new booking with passenger details.Click on ‘Book’

10. Booking Overview – Confirmation of new booking with STAy reference

How to book: Australian internships

1. Refer to STAy Product Information Pages – Sydney /Melbourne/Brisbane/The Gold Coast/Adelaide/Perth – for departure dates, duration and any important information required as part of the booking process (eg client’s email address must be added as a memo).

2. Availability Search - enter search criteria: Other (or All Items as default), departure date, # pax and city code. Click on ‘Search’.

3. Item Set Detail Results - Click on the ‘hyperlinked product name’

4. Item Detail Results – Click on the desired blue arrow and note deposit requirement!

5. Book Item – various information tabs will appear. Ensure you read through each carefully as terms & conditions/cancellation policies are not to be taken lightly.

Tick that the errata, T&Cs have been read, select the number of adults required and then click on ‘Proceed’.

6. New Booking Overview – click on ‘Book’

7. Additional Pax Details – complete all section and then click on ‘Proceed’

8. New Overview – Click on ‘Book’

9. New Booking Overview – confirmation of new booking with STAy reference

10. Continuation of booking (post STAy): Step 1 – Clients to provide Australian Backpackers with client's CV, cover letter and

application (including STAy booking reference). This must be done at least 8 weeks prior to the intended start date of the internship. Australian Backpackers will then respond advising if they can assist the customer

Base Backpackers Auckland

Snapshot: The perfect package for backpackers travelling to New Zealand on a Working Holiday Visa - The package includes help setting up an NZ bank account and an NZ Tax File Number and A GUARANTEED JOB OFFER, as well as loads of other handy additions. Programme Details: Clients will be met at Auckland airport, transferred to BASE backpackers and, from there, equipped with all necessary details to get the off to a cracking working start. Package available for 3, 5, 8 days.Departure Dates: DailyDuration: 2, 4, 7 nightsEligibility: min 18 years and a New Zealand working holiday/tourist visaInclusions: Accommodation in shared dorm, airport pick up transfer, breakfast, Vodafone SIM card, one hour Internet access, a drink voucher for Globe Bar- Work package x 12 months registration with NZ Job Search x Orientation Session / Job Placement Service x Applying for IRD (NZ tax number) x Opening a bank account x CV / Cover Letter hints and advice x Arranging interview times with employers24 contact number, access to discounted NZ travel products, luggage storage, mail and fax service; and work NZ Handbook.Programme Fee: fr £199Other Fees: flights, visa, travel insurance, return transfer, meals and any other personal support funds STA Commission: 25%

How to book: Base Backpackers Auckland

1. Refer to STAy Product Information Pages – Auckland for departure dates and duration details

2. Availability Search - enter search criteria: Packages (or All Accommodations as default), departure date, # of nights, # rooms/beds and # of pax. Then double click on the Accommodation Name field and a pop up window/field will appear. Type in Base Auckland: and click on ‘Search’

3. A list of products and their related STAy code will result. In this case only the one. Select the product by clicking on the ‘hyperlinked name’

You will be taken back to the Availability Search page and the Accommodation name field will be correctly populated. You can choose to also include the city code, but as a particular supplier has been selected it is not mandatory that a city be selected too

4. Click on ‘Search’

5. Search Results – click on the ‘hyperlinked product’ name

6. Room Details – various information tabs will appear. Ensure you read through each carefully as terms & conditions/cancellation policies are not to be taken lightly.

Enter 1 ‘room’, tick that acceptance of all errata, terms and conditions and click on ‘Proceed’

7. Transfer Details – time and flight number MUST be added at this point before proceeding otherwise the client will not be met at the airport.

Click on ‘Proceed’

8. Item Set Detail Results – skip additional services by clicking on ‘Skip’

9. New Overview – click on ‘Book’ to add passenger details

10. Additional Details – populate all fields

11. New Overview – Pending new booking with passenger details.Click on ‘Book’

12. New Booking Overview – confirmation of new booking with STAy reference

13. Transfer Voucher – it is essential you print off the necessary transfer vouchers from the STAy product pages, for the client before they depart.

Camp Europe

Snapshot: Unique camp counsellor experiences in any one of 20 European summer camps. Programme Details: Week 1 – language course in Hamburg/Munich, week 2 – Camp Adventure Academy and counsellor certification, weeks 3 to 8 – counsellor placement in any one of 20 camps (depending on where the programme requires additional hands)Departure Dates: Hamburg – 08 June 2012. Munich – 15 June 2012.Duration: 4-8 weeksEligibility: min 19 years of age and experience working with childrenInclusions: 1 wk language/culture learning in Hamburg or Munich, 1 week camp counsellor course, 2 to 6 week camp placement, room & board (half board during language course, full board during counsellor course and placement), ground transport in camp country (transfer from Munich or Hamburg to chosen camp are not included and clients not arriving to Munich Airport must arrange their own transport to the package departure point), further language training, full insurance coverage during placement and Camp Counsellor certification/recognitionProgramme Fee: fr £2,230Other Fees: European/Schengan visa, flights, travel from Germany to camp placement and additional support funds STA Commission: 20%

How to book: Camp Europe

1. Refer to STAy Product Information Pages – Hamburg/Munich for eligibility, departure dates, duration details and booking procedure.

2. Availability Search - enter search criteria: All Accommodations, departure date, # nights, # pax and supplier name. And ‘Search’.

It is also possible to add in the City Code, to further refine the search results but as ‘Camp Europe’ only have two programmes in Germany, adding a city code is not a necessity.

3. Results – 1. Click +sign (next to details) to glean further details and then click on the ‘hyperlinked product name’

4. Room Details - various information tabs will appear. Ensure you read through each carefully as terms & conditions/cancellation policies are not to be taken lightly.

Enter 1 ‘room’, tick that acceptance of all errata, terms and conditions and click on ‘Proceed’

5. Item Set Details - skip additional services by clicking on ‘Skip’

6. New Overview Page – click on ‘Book’

Passenger Details – Enter all relevant details, DOB and then BEFORE clicking on ‘Proceed’, consultants must click on the ticked ‘menu’ and add a ‘special request’ in order to advise client’s arrival and departure details at time of booking to ensure transfer is included

Failure to do this and the client will be required to source own transfers and at an extra cost!

Click on ‘update’

8. Passenger Details – Enter all relevant details, DOB and then click on ‘Proceed’

9. Booking Overview – Confirmation of booking with STAy reference

10. Once the booking is confirmed it is mandatory that consultants access the “Camp Europe Application Form” (from the STAy Product Pages)

i-to-i TEFL

Snapshot: i-to-i is the world’s leading online and short course TEFL provider (Teaching English as a Foreign Language) Learn the skills you need and gain the confidence to earn money while you travel abroad. Or get a guaranteed job with one of their internships in China or Thailand. Programme Details, Departure Dates, Durations, Eligibilty, and Inclusions: see http://compass.bluee.net/10463.htmProgramme Fee: fr £149STA Commission: TEFL Courses - 25%, Internships - 20%

How to book: TEFL

Go to: http://compass.bluee.net/10463.htm and follow the instructions

End short version of W&T training

Contact Julian.LawmanHien@statravelgroup.com - for BUNAC queries

STAyproduct@statravelgroup.com - for STAy product queries

UK Product Managers – for i-to-i product queries