35
Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by 5Di Ltd. V P E C - T A thinking framework for understanding systems behaviour to ScIO by Nigel Green 5Di LTD

VPEC-T A thinking framework as presented to ScIO

Embed Size (px)

DESCRIPTION

A presentation on our thinking framework that I gave to http://www.scio.org.uk/SCiO is a group for systems practitioners and is based in the UK, but has members internationally. It is focused primarily on systems practice and practitioners rather than on pure theory and on systems practice as applied to issues of organisation.

Citation preview

Page 1: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

VPEC-T

A thinking framework for understanding systems behaviour

to ScIO by

Nigel Green

5Di LTD

Page 2: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

I’m going to talk about…

•  What VPEC-T is

•  How it came about

•  How it’s been used:

•  In government - avoiding unneeded IT spend & stimulating organisational change

•  In an international business - aligning business & IT values & strategy

•  In UK company - as the seed for their integrated business/IT strategy

•  In an International firm – to examine their IT Operating Model

•  3 Canvases for VPEC-T Analysis… others?

Page 3: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Values

Policies

Events

Content

Trust

Page 4: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

1993 2010"

Policy-Event-Content

(PEC) Pattern

Developed

to meet the

Global versus Local

challenge

1993

nt-C tent V added to PEC and used

as pattern for designing an

RFID/Event-driven

Platform-as-a-Service

used by the US Military

PEC nd

PEC applied to

post 9-11

Sea Container

Security curity

Full VPEC-T pattern

published

In ‘Lost In Translation’

based on work within

UK Criminal Justice nal Justice

VPEC-T

applied to many

aspects of

organisational change

VPEC-T

2007 2002

The History of VPEC-T

Page 5: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

VPEC-T came out of improving Business/IT communication

Page 6: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Values

Define Behaviour

Goals Beliefs

“I really care about…”

Motivators

“I’d die-in-a-ditch for…”

Stakeholder Value

Page 7: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Policies

Direct Behaviour

Regulation Governance

Contracts Standards

Operating Procedures Decision Criteria

Principles

Page 8: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Events

Trigger behaviour

External Happenings Planned Activity

Triggers

Points-of-Failure Unexpected

Events

Transition States

& Milestones

Signals

Checkpoints

Status Histories Alerts & Warnings

Page 9: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Content

Informs Behaviour

Conversations Transactions

Documents Data

Semantics Taxonomies

Protocols Inputs Outputs

Page 10: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Trust

Dominates Behaviour

Confidence Relationships

Politics

Mistrust

Trust-builders & destroyers

Risk

Intimacy

Credibility

Trustworthiness

Track-Record

Page 11: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

VPEC-T Frames Systems Behaviour

Page 12: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The UK Criminal Justice System

became trigger for extending P-E-C

pattern to VPEC-T …

Page 13: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A story of joined-up Criminal Justice

(Why Values & Trust Matter)

Page 14: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The UK Criminal Justice Department’s Exchange

Page 15: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

a misalignment of values

Page 16: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

and lack of trust..

Page 17: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

We learnt:

Business people found it easy describe Day-In-The-Life stories around Events, Policies & Content

Important aspects of the Requirement set had been left undocumented: The Values and Trust aspects of the Information System should be explored early to avoid costly failures.

A Policy-Event-Content analysis pattern taken from Supply Chain Logistics could be applied to the information flows between government departments

Page 18: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The story of IS Strategy & Business Operating Model alignment in a

Global Organisation

(how much should be dictated from the centre – how much left local?)

Page 19: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Let’s standardise on

one ‘XYZ’

software

package

globally

Page 20: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Understanding of the Business Operating Model

Page 21: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Their Business Operating Model

Page 22: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Values Policies Events Content Trust Enterpri

se!Architecture!In My

Co.

VPEC-T’ing their Business Operating Model

Page 23: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The result… Align with the businesses core values – Think Global, Act Local and

enable acquisitions & divestments strategy

Share Globally agreed business Event information but recognise that the

processes that produce and consume them often differ.

Standardise around globally agreed Content but be selective.

Respect in-country partner’s freedom to operate. Build customer intimacy locally

and adapt to local conditions.

Keep policy light – IS Policy to mimic the Network Operating Agreement and focus

on data exchange standards & metrics

Standard

‘XYZ’

package

Standard

‘XYZ

package

Page 24: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A recent case study

Integrating Web Oriented Architecture &

Agile/Lean Development with Traditional IT

to deliver strategic business value

Page 25: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Conceptual!Architecture

VPEC-T applied to Information Systems

Conceptual Architecture

PePermisissision t to reuse and d adadapt t origigininalal matateriaial l was granteted d undeder a CrCreatitive C Commons S SA A 2.2.0 0 LiLicense byby

5Di Ltd.

VPEC-T thinking helped define their strategic IS architecture.

Using ‘Four Systems Types’ as a canvas…

Page 26: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Four System Types - a Canvas for VPEC-T

Connector Adapter

Organiser Expert

Chaotic Complex

Adaptive

Complicated Simple

Ad

PePermisissision t to reuse and d adadapt t origigininalal matateriaial l was granteted d undeder a CrCreatitive C Commons S SA A 2.2.0 0 LiLicense byby

5Di Ltd.

Please note: This model was inspired by the Cynefin framework but is *not* the same

model..

Page 27: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Connector Adapter

Organiser Expert O

Basic

Lights-on

Specialised

Algorithmic

Agile

Sense &

Respond

Fast Response Social & Digital Channels

Personal, Office & ERP Process Optimisers

The IT systems they had in place and had planned…

Web

Interactions

A common language for exploring IT System’s characteristics & touch-points

Page 28: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Connector Adapter

Organiser Expert

A Blended Conceptual Architecture

Focused on Events

rrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

PePePePermrmrmrmisisisissisisisionononon t t t to o o o rererereususususe e e e anananand d d d adadadadapapapapapt t t t ororororigigigigigininininalalalal m m m matatatatererereriaiaiaial l l l wawawawas s s s grgrgrgrgrananananteteteted d d d unununundedededer r r r a a a a CrCrCrCreaeaeaeatitititiveveveve C C C Comomomommomomomonsnsnsns S S S SA A A A 2.2.2.2.0 0 0 0 LiLiLiLicecececensnsnsnse e e e bybybybyby

5D5Di i LtLtd.d.

PePePePePermrmrmrmisisisisissisisisisionononon t t t to o o o rererereususususe e e e anananand d d d d adadadadadapapapapt t t t ororororigigigigiginininininalalalalal m m m matatatatererereriaiaiaiaial l l l l wawawawas s s s grgrgrgrananananteteteted d d d d unununundededededer r r r a a a a CrCrCrCrCreaeaeaeatititititiveveveve C C C C Comomomommomomomonsnsnsns S S S S SA A A A A 2.2.2.2.2.0 0 0 0 0 LiLiLiLiLicecececensnsnsnse e e e bybybybyby

By applying VPEC-T against the Four Systems model V,P,C and T emphasis

differed but E was a common denominator

Page 29: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

Connector Adapter

Organiser Expert

Their journey to a Conceptual

Architecture

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

PePePePePermrmrmisisisisissisisisisiononon t t t to o o rerereusususe e e ananand d d d d adadadadadapapapt t t t orororigigigigiginininininalalalalal m m matatataterereriaiaiaiaial l l l l wawawas s s grgrgranananteteteted d d d d ununundededededer r r a a a CrCrCrCrCreaeaeatititititiveveve C C C C Comomommomomonsnsns S S S S SA A A A A 2.2.2.2.2.0 0 0 0 0 LiLiLiLiLicececensnsnse e e bybybybyby

Traditionally, they had focused on internal ‘Organiser’ systems – they’d already

started to move to ‘Connecter’ and ‘Expert’ – the ‘Aha Moment’ was the need to focus on Event-driven ‘Adaptors’ – this is now their strategy…

ctor Arrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Traditional

IT focus

daaappppppppppttttttttttttttttteeeeeeeerrrrrrrr

Page 30: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A Blended Conceptual Architecture

PePermrmisissisionon t to o rereususe e anand d adadapapt t ororigigininalal m matatereriaial l wawas s grgrananteted d unundeder r a a CrCreaeatitiveve C Comommomonsns S SA A 2.2.0 0 LiLicecensnse e byby

5D5Di i LtLtd.d.

PePermrmisissisionon t to o rereususe e anand d adadapapt t ororigigininalal m matatereriaial l wawas s grgrananteted d unundeder r a a CrCreaeatitiveve C Comommomonsns S SA A 2.2.0 0 LiLicecensnse e byby

A conceptual model that strikes a balance between rapid innovation apps

and core back-office and ‘engine’ systems

Simplified, Event-based

Messaging

Protective ‘membrane’

between the two worlds

tt lll d

Optimised Internal

IT Portfolio

Rigorous, ‘expert’ systems.

Digital Channels &

Social

Highly Adaptive & Emergent,

Innovation Apps

Page 31: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

The Chairman of this business"believes that this balanced architecture

provides the most viable route to strategic value."

VPEC-T was the design ‘seed’ of a coherent and holistic architecture that the CIO believes

would’ve been overlooked using ‘Best Practice’ methods.

Page 32: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

A very recent case

study Using VPEC-T to help with Organisational

Design

Page 33: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd. PePermisissision t to reuse and d adadapt t origigininalal matateriaial l was granteted d undeder a CrCreatitive C Commons S SA A 2.2.0 0 LiLicense byby

5Di Ltd.

It helped tease-out the critical aspects of each capability in the ITOM and

discuss the relationships between each. This work is ongoing…

VPEC-T’ing an IT

Operating Model

Page 34: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

•  Analysis

•  Synthesis

•  Design

Different Canvases for VPEC-T

Page 35: VPEC-T A thinking framework as presented to ScIO

Permission to reuse and adapt original material was granted under a Creative Commons SA 2.0 License by

5Di Ltd.

[email protected]

www.5Dinnovation.com

http://twitter.com/taotwit

Wikipedia: VPEC-T