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VPF New Employee Orientation
December 14, 2011
December 14, 2011VPF New Employee
Orientation
Michael W. HowardVice President for Finance
December 14, 2011VPF New Employee
Orientation
Vice President for Finance
December 14, 2011VPF New Employee
Orientation
Budget, Finance & Treasury (BFT)Allen Marcum
December 14, 2011VPF New Employee
Orientation
Budget, Finance & Treasury
December 14, 2011VPF New Employee
Orientation
Allen MarcumDirector, Budget, Finance & Treasury
Finance Budget Accounting Services Cashier Accounts Receivable
Tax
Jeff Blundell
Eileen DesRosiers
Senior Financial Analyst
Senior Financial Analyst
Allison Parisi
Kenneth Suprin
Senior Financial Analyst
Senior Financial Analyst
John Donnelly
Rob Slauzis
Operations and Systems
Assistant Director, Budget, Finance & Treasury
Anshu Tiku
Rebecca Berger
Yeo Jin Kim
Tax Accountant
Tax Co-Op
Open Position
Tax Analyst
Tax Manager
Donna Cairns
Donna Lagrotteria
Cathy Levins
Staff Accountant
Financial Assistant II
Accounting Officer
Cheryl Whelan
Pat Crosby
Financial Assistant II
Assistant Accounting Officer
Joy Matos
Clarel AuGuste
Yan Jiang
Staff Accountant
Accounting Officer
Henry Leung
Ying Liu
Financial Assistant
Accounting Officer
Alicia Ma
Accounting Officer
Accounting Manager
Danielle Khoury-Galou
Sue Ellen Howe
ManaliPatel-Bettendorf
Senior Staff Accountant
Accounting Officer
Jo Lyn Whitlock
Accounting Officer
Accounting Manager
Elza Bilong
Senior Accounting Officer
Carol Schultz
Office Manager
Jim Thompson
Payroll Benefits Accounting
December 14, 2011VPF New Employee
Orientation
Financial OperationsGerry O’Toole
December 14, 2011VPF New Employee
Orientation
VPF Financial Operations
What’s important to Financial Operations? Seeing what we do through the customers’ eyes How can we make our customers’ lives easier? Opportunities to use automation to improve service Operational excellence
December 14, 2011VPF New Employee
Orientation
Senior Accounting Officer
Gerry O’TooleDirector of Financial Operations
Joanne Reynolds
Procurement Assistant
Business Systems
HR/Payroll Services Financial AccountingAP ServicesContractsSourcing & Procurement Strategic Initiatives
Tricia Sullivan-Mullen
Scott Ball
Laurie Farinella
Senior Business Systems Analyst
Payroll Operations Specialist
Cornel Louis
Lody Petriv
Vendor Maintenance Specialist
Senior SAP & Budget Process Analyst
Jeff Rosa
Administrative Assistant
Manager, Business Systems
James Walsh
Emily Do
Michael Flaherty
Staff Accountant
Financial Operations Staff Accountant
Janice Headley
Yimin Mao
Staff Accountant
Financial Operations Staff Accountant
Dimana McDonald
Distribution/Time Administrator
Manager, HR/Payroll Accounting
Mae Jones
Monica Hammond
Ana Ludwig
Payroll Assistant
Senior HR/Payroll Representative
Kristen McCormick
HR/Payroll Service Center Representative II
Senior HR/Payroll Representative
Christina Lo
Brion McAlarney
Contract Administrator
Contract Administrator
Michelle Pafundi
Assistant Contract Administrator I
Cathy Cherico
Mariann Carnazzo
Rich Corrente
Senior Accounts Payable Assistant
Accounts Payable Assistant
Queen Grover
Beth Kelly
Accounts Payable Assistant
Senior Accounts Payable Assistant
Anna Kovaleva
Senior Accounts Payable Assistant
Accounting Officer
Wayne Dwyer
Assistant Accounting Officer
Doug LeVie
Manager, HR/Payroll Service Delivery
Sara Malconian
Assistant Director of Strategic Sourcing and Procurement
Tony Flaherty
Assistant Director
John Doyle
Assistant Director
John Larkin
Leslie Wright Darren Scartissi
Andy Barnes
Ann Julian
Purchasing Agent
Purchasing Agent
Jimmy Kontoravdis
Paul Morrison
Strategic Sourcing Analyst
Purchasing Agent
Stephen Newman
Strategic Sourcing Analyst
John Goddard
Sheila Kisich
Catelin Matos
Buyer
Purchasing Agent
Brenna Niles
Joachim Ngaleu
Buyer
Buyer
Lucia Sander
Buyer
Senior Business Systems Analyst
Marsha Dailey
Lilian Garcia
Nicole Valente
HR-Payroll Representative II
HR/Payroll Service Center Representative
Michelle Williams
Priya Rhodes
HR/Payroll Service Center Representative
Short-term Employee
HR/Payroll Service Center Representative
David Petricone
Denise LeBlanc
Strategic Sourcing Analyst
Accounts Payable Assistant
Darren Levie
Senior Accounts Payable Assistant
Janet Mulstay
Senior Accounts Payable Assistant
Ladawyna CoxEudarck Santos
Steven SiwyShort-term Employees
Buyer
Cecilia Talamantes
Senior Data Analyst
HR/Payroll Accountant
Jasminka Velagic
Financial Assistant II
Minerva Tirado
Strategic Sourcing Analyst
Derek Welcome
Strategic Sourcing Analyst
Carl BiancucciLindsay Grace
Short-term Employees
December 14, 2011VPF New Employee
Orientation
Senior DirectorRobin Elices
December 14, 2011VPF New Employee
Orientation
VPF Senior Director Areas
VPF-wide viewpoint Represent DLC perspective Focus on meeting community needs Connectivity to MIT administrative areas and DLCs
December 14, 2011VPF New Employee
Orientation
Robin ElicesSenior Director
Communications, Training &
Customer Satisfaction
Travel & Procurement Card
ServicesProperty Special Projects Sponsored Accounting
Scott Rolph Janet SparksKathy McGrath Kevin Milligan Pam Schickling
Jordan Lewis
Mike Savio
Senior Communications Officer
Communications Coordinator
(TAT) Training Coordinator
Kim Harmon
Devin Mead-Ward
P-Card Administrator
Travel Assistant
Kara Sechrist
Ellen Sico
Travel Assistant
Senior Travel Officer
Yan Ting Sun
Short-term Employee
Manager of Travel Operations
Joanne Chute
Manager of Property
Bill DeOliveira
Richard Janus
Property Administrator
Property Accountant
Rich Schiavoni
Michael Yates
Senior Property Inventory Assistant
Property Auditor
Associate Director of Property
Mike McCarthy
Manager of Property
John Erkkila
Vietnam Le
Government Property Administrator
Inventory Assistant
Ryan McAlarney
Andrew Tivnan
Senior Property Inventory Assistant
Senior Property Inventory Assistant
Ken McLaughlin
Warehouse Attendant (Short-term Employee – part-time)
Special Projects Officer Manager of Sponsored Accounting
Tim Vacha
Rhonda Dragon
Accounting Officer, Government
Senior Staff Accountant – NSF, DOD
Lino Gelormini
William Hodkinson
Senior Staff Accountant – DOE, NASA
Staff Accountant -- NIH
Virginia Johnson
Barbara Nickerson
Senior Staff Accountant – Other Federal
Administrative Assistant – Wires, Draw-downs
Margaret Benson
Michael DiPalma
Business Analyst – ARRA Reporting
Staff Accountant – Billing and Collections
Mike Khaykin
Brian Pierson
Staff Accountant
Staff Accountant – Billing and Collections
Dale Twomey
Rahul BishtMichelle Graham
Vardan KirakosyanBikram Shrestha
Senior Staff Accountant – Industrial
Al Martignetti
Senior Property Accountant
Short-term Employees
December 14, 2011VPF New Employee
Orientation
Human Resources & AdministrationAnn E.W. Harvey
December 14, 2011VPF New Employee
Orientation
Ann E.W. HarveyDirector, Human Resources & Administration
Suzette Clinton
Valerie Alleyne
HR Business Partner
Receptionist Administrative Assistant
Human Resources & Administration
December 14, 2011VPF New Employee
Orientation
VPF Human Resources & Administration
December 14, 2011VPF New Employee
Orientation
VPF Service Area Presentations
December 14, 2011VPF New Employee
Orientation
Budget & TreasuryRob Slauzis
December 14, 2011VPF New Employee
Orientation
MIT’s Budget System – Nimbus
SAP/Data WarehouseSAP/Data
Warehouse NimbusNimbus Nimbus-web – DLC AccessNimbus-web – DLC Access
Budget data
Draft JV
Cost object master data
Budget submissions
Current budget
Nimbus functionality DLC budget submissions Salary increases (global budgeting) Secondary cost calculation (EB, F&A) Budget change transactions GIB carryforward calculation at closing
December 14, 2011VPF New Employee
Orientation
BF&T – Treasury & Cash Management
Two-fold mission:1. To ensure adequate liquidity through proper cash forecasting2. To provide an investment strategy for working capital
Two-fold mission:1. To ensure adequate liquidity through proper cash forecasting2. To provide an investment strategy for working capital
Daily operations (Bank of America) Ensure daily liquidity (bills, tax payments, debt service, payroll) Manage banking relationship (new accounts & services,
troubleshooting, CashPro)
Long-term planning (BOA/MITIMCo/State Street Bank) Ensure long-term liquidity Provide working capital asset allocation
December 14, 2011VPF New Employee
Orientation
Treasury – Daily Operations
Ensure daily liquidity in the Campus Master account
Check bank balance
Review disbursements sent to [email protected]
Calculate funding needed
Wire operating $ to Campus Master account Recently simplified process
December 14, 2011VPF New Employee
Orientation
Current Daily Wires – BoA
BoA Pool CReceipts(#3306)
BoA Pool CReceipts(#3306)
Wire to SSB (#853B)
Wire to SSB (#853B)
Wire to BoA Campus Master
Wire to BoA Campus Master
BF&TBF&T
Operational funding (#6603)Operational funding (#6603)
As needed
As needed
December 14, 2011VPF New Employee
Orientation
Accounts ReceivableDonna Cairns
December 14, 2011VPF New Employee
Orientation
What We Do
Business cycle for billing and collection in support of MIT activities via following functionality in general accounts receivable:
Quarterly close Billing Dunning Collection Reporting General Accounts Receivable: [email protected]
December 14, 2011VPF New Employee
Orientation
Receivables
As of Q1FY12 ($1000’s) As of Q1FY12 ($1000’s)
December 14, 2011VPF New Employee
Orientation
General Accounts Receivable FY11 Invoices - 1350 each month FY11 Dunning Letters - 450 each month Areas include:
Benefit Accounting CMSE Document Services Endicott House Housing & Dining Libraries Machine Shop Major Agreements Medical
December 14, 2011VPF New Employee
Orientation
Merchant ServicesDonna Cairns
December 14, 2011VPF New Employee
Orientation
Merchant Services-What We Do Monitor compliance – Ensure merchants continuously meet compliance
requirements (questionnaire, scanning, penetration testing)
Set up new merchant accounts
On-going merchant business support (request tracker)
Work with IS&T and merchants to develop new functionality Wireless Solutions PayPal PE Systems
Merchant Services: [email protected]
December 14, 2011VPF New Employee
Orientation
What is PCI-DSS
PCI-DSS is Payment Card Industry Data Security Standards.
PCI – DSS provides a framework for security best practices that minimize security risks and costs associated with data breaches.
These standards were set by American Express, Discover Financial Services, JCB, Mastercard Worldwide, and Visa International.
December 14, 2011VPF New Employee
Orientation
PCI Oversight
o PCI Executive o Committee
PCI Compliance Officer
Lincoln LabPCI ConsultantAnn Flanders-
Doland
Ongoing Operational Support
MedicalPCI ConsultantAnn Flanders-
Doland
•Oversee MIT PCI program•Escalation body•Funding
•PCI compliance•Security and business policy & procedures•Enhancement governance
IT Business Analyst IS&T SAIS
Seth Seligman
IT Technical AnalystIS&T OIS
Garry Zacheiss
PCI Compliance Specialists - VPF
Cheryl Whelan
CyberSource
Donna CairnsTim McGovern
CampusPCI ConsultantAnn Flanders-
Doland
Michael W. HowardMarilyn Smith
Deborah Fisher
Merchant Type D Support
December 14, 2011VPF New Employee
Orientation
Merchant Statistics – FY2011
MIT has over 110 operating merchants – DLCs/groups accepting credit card payments
$41.4M sales (Excludes credits, refunds for VISA/MC)
250K transactions
December 14, 2011VPF New Employee
Orientation
Cheryl WhelanCashiers
December 14, 2011VPF New Employee
Orientation
Cashier’s Office Functions Check deposits
DLCs may send checks to Cashier’s Office or deposit checks directly into on-campus Bank of America locations
Handling Cash Office became a cash-free facility in July 2010 DLCs set up to deposit cash directly into bank Alternate service for DLCs that infrequently receive cash
Manage petty cash funds
Process incoming non-sponsored wire transfers
December 14, 2011VPF New Employee
Orientation
Questions/Assistance
Please contact:
Cheryl [email protected]
December 14, 2011VPF New Employee
Orientation
Tax ServicesAnshu Tiku
December 14, 2011VPF New Employee
Orientation
What We Do
Compliance with Federal, State and International tax laws at the entity(i.e. non-payroll) level
December 14, 2011VPF New Employee
Orientation
Who We Are
Tax Manager
Tax Accountant
Tax Co-op
Open position – Tax Analyst
December 14, 2011VPF New Employee
Orientation
FinanceEileen DesRosiers
December 14, 2011VPF New Employee
Orientation
Finance: Mission & ScopeIntegrate the bold and evolving mission of MIT
with a sustainable financial model
Pol
icie
s
Capital Base
Operatin
g
Resou
rces
Intergenerational Balance & Financial Equilibrium
Facilitate decision-making through fact-based analysis
December 14, 2011VPF New Employee
Orientation
Budget Model Update – FY11 Proposed Budget8.25% Investment Return in FY10
Planning model demonstrates the effect of the following factors:•8.25% investment return assumed for FY10•Impact of FY11 budget cuts •18% payout reduction in FY11 with Tobin rule thereafter
$35.0 $27.3
$4.4
($100)
($80)
($60)
($40)
($20)
$0
$20
$40
$60
FY20
09
FY20
10
FY20
11
FY20
12
FY20
13
FY20
14
FY20
15
FY20
16
FY20
17
FY20
18
FY20
19
FY20
20
$ M
illio
ns
Endowment Return Case Scenario Analysis - FY11 Budget8.25% Investment Return in FY10 & 18% FY11 Endowment Payout Cut
A: 8.25% in FY10, then 8.25% long term return B: 8.25% in FY10, then 7% long term return
C: 8.25% in FY10, then 5% long term return D: 8.25% in FY10, then 3% long term return
HR/Payroll
Mae Jones
December 14, 2011VPF New Employee
Orientation
Our Focus The HR/Payroll group is responsible for processing Payroll impacting
transactions for all employees and students accurately and in a timely manner.
Assist the community in processing complex non standard actions.
ensure that all transactions are compliant with MIT HR/Payroll policies, practices and procedures.
Respond to all customer inquiries regarding payroll issues and process off-cycle payments as requested by the community.
Provide customer service that exceeds our customers expectations
December 14, 2011VPF New Employee
Orientation
Key Metrics
Key metrics for Fiscal Year 2011# of Employees Paid Monthly: 12,458# of Employees Paid Weekly : 3,800# of Pension Retirees Paid : 5,695
Total off-cycle checks requested by departments: 2015Total off-cycle checks due to Processing Errors : 76Total off-cycle checks : 2090
Total Transactions Monthly average : 18,938Total Manual Transactions Monthly average : 2,562Total Automated Transactions Monthly average : 16,376
December 14, 2011VPF New Employee
Orientation
Key Metrics
0
100
200
300
400
500
600
700
800
900
1000
Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11Email 430 418 545 836 954 648 605 753 623 565 702 885
Fax 0 0 1 1 1 0 0 1 0 3 0 1
Phone 332 340 413 253 494 422 452 674 442 384 358 441
Walk-In 102 77 99 49 118 124 194 268 197 204 208 267
Unassigned 0 18 16 24 40 27 30 60 17 16 22 29
Nov 10 - Oct 11 by Inquiry Method
December 14, 2011VPF New Employee
Orientation
Helpful Links VPF HR/Payroll websitehttp://vpf.mit.edu/site/content/view/full/264
SAPweb Employee Serviceshttp://mit.edu/sapwebss/PS1/home.shtml
HR / MIT Personnel Policy Manualhttp://hrweb.mit.edu/policy/4/4-2.html
Human Resources Officershttp://web.mit.edu/hr/empservices/hro.html
Strategic Sourcing and Procurement
Sara Malconian
December 14, 2011VPF New Employee
Orientation
Our Focus Procurement of goods and services of approximately $1.2
billion annually
Identifying partner suppliers based on the needs of the MIT community
Working to yield significant savings to MIT
Developing and maintaining efficient and customer-friendly methods of buying products and services
Providing the highest level of customer service to the MIT community
December 14, 2011VPF New Employee
Orientation
Procurement at MIT
Preferred methods to purchase products and services at MIT:MIT Procurement Card (ProCard)
187,500 transactions this yearElectronic Purchasing Tools (SAPweb)
Electronic Catalogs (eCat)94,000 transactions this year
External and Internal Requisitions (Purchase Orders)48,500 transactions this year
December 14, 2011VPF New Employee
Orientation
Helpful Links Procurement web site
http://vpf.mit.edu/procurement
ProCardhttp://vpf.mit.edu/pcard
SAPwebhttp://web.mit.edu/SAPweb/PS1/index.shtml
eCathttps://web.mit.edu/ecat/ecat3/
Procurement Formshttp://vpf.mit.edu/procurement/forms
Electronic Request for Payment (eRFP)http://vpf.mit.edu/erfp
December 14, 2011VPF New Employee
Orientation
Accounts PayableJohn Larkin
December 14, 2011VPF New Employee
Orientation
Accounts PayableOur mission: To pay MIT’s bills accurately and in a timely manner.
Processed 146,000 manual invoices (FY11), down from 182,000 in FY10.
Processed 385,000 non manual transactions in FY11.
Types of payments Purchase order based Non-purchase order based
Launched eRFP in July 2010 – over 99% adoption
Emphasis on more electronic invoicing and payments, we expect to add approximately 35 vendors to electronic invoicing next year. Another goal is to reduce paper check payments.
Vision: End-to-end electronic buy-pay process
December 14, 2011VPF New Employee
Orientation
Travel – MIT DiscountsJimmy Kontoravdis
December 14, 2011VPF New Employee
Orientation
Discountshttp://www.vpf.mit.edu/travel
Air, hotel, car, private sedan, visa/passport processing
3 preferred travel agencies (one of which fulfils the online booking tool “Concur Travel”)
All travel discounts may be used for both business and leisure travel – conditions apply
If needing local accommodation due to inclement weather feel free to contact me at x 32756 as I may be able to negotiate a low cost room
December 14, 2011VPF New Employee
Orientation
TravelKara Sechrist
December 14, 2011VPF New Employee
Orientation
Travel at MIToWhat we do:
Manage the Expense Reporting and Reimbursement process to assure compliance with MIT’s Travel Policy and meet the needs of Travelers and Administrators
VPF Travel processes an average of 3,159 Travel Expense Reports per month The average monthly spend on Institute Travel is $2.5 million Currently there are 2,706 MIT Travel Card Holders
How to learn about MIT’s Travel Policy and requirements for MIT Business Travelers:
Please visit the Policy and Procedures section of our website at:http://vpf.mit.edu/site/travel/policies_procedures
Are there Travel Agencies MIT works with to receive special rates? Yes, MIT’s preferred Travel Agencies are as follows:
- BCD Travel (online booking tool linked with the Concur Expense Reporting System)- OT&T Travel Management- Travel Collaborative
These agencies and other Travel Supply Partners can be found on VPF’s website:https://vpf.mit.edu/site/procurement/smartbuy/products_and_services/categories
December 14, 2011VPF New Employee
Orientation
Travel at MITPaying for your Business Related Travel:The MIT Travel Card is a purchasing tool available to MIT Travelers. MIT Travel Card Transactions are linked with/fed into our online Travel and Expense Reporting System, Concur. To apply for the MIT Travel Card Please send an email to [email protected]
Post Trip Expense Reporting:Travel Expense Vouchers to either reconcile MIT Travel Card Transactions or request reimbursement for out of pocket Travel Expenses are handled online using the Concur Travel and Expense System. The Concur Travel and Expense System can be accessed via SAPweb Self Service under the Money Matters Tab: http://web.mit.edu/sapwebss/PS1/home.shtml
Contact Us:Travel
600 Technology Square, NE49-4037 [email protected] Please see Travel website for staff phone numbers: http://vpf.mit.edu/site/travel/staff
December 14, 2011VPF New Employee
Orientation
Sponsored AccountingDale Twomey
December 14, 2011VPF New Employee
Orientation
Sponsored AccountingResponsible for the financial reporting and billing of sponsored awards estimated at $650 million annually.
Four Teams: Government Industrial ARRA (American Recovery and Reinvestment Act) Billing & Collections
December 14, 2011VPF New Employee
Orientation
PropertyMichael McCarthy
December 14, 2011VPF New Employee
Orientation
What We Do EQUIPMENT, LAND, BUILDINGS
INVENTORY
REPORTING
RELATIONSHIPS WITH DLC’S
AUDIT
METRICS
Additional bullets
Additional bullets
Additional bullets Next level if desired
December 14, 2011VPF New Employee
Orientation
General Ledger AccountingJoy Matos
December 14, 2011VPF New Employee
Orientation
The Team
Clarel Auguste Yan Jiang
Henry LeungYing Liu
Alicia MaJoy Matos
Jim Thompson
December 14, 2011VPF New Employee
Orientation
What We Do Monthly/Quarterly closing of the Institute’s
books SAP Non-WBS Master data creation / updates JV approvals Benefits accounting & analysis Quarterly schedules/analyses
December 14, 2011VPF New Employee
Orientation
What We Do Bank reconciliations Workshops/training Internal Reporting and Projects Point-of-contact for general ledger and JV
questions for the MIT community
December 14, 2011VPF New Employee
Orientation
Financial ReportingDanielle Khoury-Galou
December 14, 2011VPF New Employee
Orientation
Communications, Training & Customer ServiceScott Rolph
December 14, 2011VPF New Employee
Orientation
How We Support VPF
Customer Satisfaction
• Customer Feedback Sessions
• Rapid Response, Customer Centric, Coordinated
Training
• Development of Online Training
• Support and Guidance for Face-to-Face Training
• MIT Training Alignment Team
• Training Partners• Road Shows
Communications
• Website• VPF Newsletter• Policies & Procedures• Events• Project-based• Templates – Branding • VPF Online Community• Support and Guidance
December 14, 2011VPF New Employee
Orientation
VPF Online Community
http://vpf.mit.edu/vpf_online_community
December 14, 2011VPF New Employee
Orientation
Technical Support for VPF EmployeesTricia Sullivan-Mullen
December 14, 2011VPF New Employee
Orientation
VPF TechComputer Support
Hardware Software
Contact Info Email – [email protected]
Automatically creates a Request Tracker ticket Phone – x3-0739
Voice Mail automatically creates a Request Tracker ticket
Coverage Hours Monday - Thursday 8:00 – 12:00, 1:00 – 5:00 Friday 8 :00 – 12:00
December 14, 2011VPF New Employee
Orientation
VPF Tech
Consultants Peter Milt Steve Alexandris
VPF Liaison Tricia Sullivan-Mullen
December 14, 2011VPF New Employee
Orientation
Human ResourcesSuzette Clinton
December 14, 2011VPF New Employee
Orientation
What We Do Recruiting
Employee Relations
Growth & Development
Partner with MIT central HR on policies and procedures
December 14, 2011VPF New Employee
Orientation
We Are Partners Communication
Effective Practices
Employee Expectations
Conflict Resolution
December 14, 2011VPF New Employee
Orientation
Diversity & Inclusion
You are welcome here! Varied backgrounds
Difference in viewpoints & ideas
Varied Experiences
Difference in talents
Respect and valuing differencesis what we strive for.
December 14, 2011VPF New Employee
Orientation
Rewards & Recognition & More
Your Contributions are Acknowledged! MIT Institute Wide Program
VPF Spot/Appreciation Award
VPF Infinite Mile Awards—Submit a Nomination!
MIT Excellence Awards
Life Events (Weddings, Baby, Sympathy, Get Well Soon, Thinking of You)
VPF Fun Committee
December 14, 2011VPF New Employee
Orientation
VPF Administrative Team
VPF Admin ([email protected]) Valerie Alleyne Joanne Reynolds Carol Ann Schultz
Services include:
December 14, 2011VPF New Employee
Orientation
Wrap-up