Upload
mpircer
View
699
Download
4
Embed Size (px)
DESCRIPTION
June 26 Brown Bag Webinar Presentation: Value Stream Mapping
Citation preview
Brown Bag University:Brown Bag University:Value Stream MappingValue Stream Mapping
Brown Bag University:Brown Bag University:Value Stream MappingValue Stream Mapping
• Introductions
• Defining a Value Stream– What is a Value Stream?
– Difference between value add and non-value add
– Determining product families.
– Selecting a product family for analysis
• Creating a Value Stream Map– Walk The Line
– 8 Types of Waste
– Types of Data to Collect
– Steps in Drawing a Current State VSM
• Questions and Answers
• Brown Bag Series
FacilitatorsFacilitators
Mike PircerMAP Business Solutions, Inc.(248) 379-8344www.mapbizsolutions.comwww.linkedin.com/in/mikepircer
Dan WalkerRiver’s End Consulting(248) 770-2554www.riversendconsulting.comwww.linkedin.com/in/tentmakerenterprise
Value Stream MappingValue Stream Mapping
What is Value Stream Mapping?• PENCIL AND PAPER!!!
• Door to Door
• Prioritize Improvement Plans
Value Stream MappingValue Stream MappingBenefits of Value Stream
Mapping.
• Creates a vision of thefuture.
• Enables broad participation.
• Reduces the risk of creating“islands of excellence”.
• Helps to break downcommunication barriers.
• Provides an implementationroad map.
Defining a Value StreamDefining a Value Stream
What is a Value Stream?• A value stream is the set of all the actions (value-
added and non-value added) required to bring aproduct or service to the customer.
Value-added or non-value added?Three tests:
1. It changes the shape or form.
2. The customer cares about it.
3. It needs to be done right the first time.
Defining a Value StreamDefining a Value Stream
Group Your Products into Product Families whenever possible.
Process Step
Product/Service 1 2 3 4 5 6,7,8...
A X X X X
B X X X
C X X X X
D X X X
E, F, G...
Defining a Value StreamDefining a Value StreamGroup Your Products into Product Families whenever possible.
Service Example: Insurance Claims
Process Step
Product/ServiceDocument
#1SupervisorApproval
ManagerApproval
Document#2
VPApproval
Check tocustomer
Claims under $500 X X XClaims from $500 -
$1000X X X
Claims from $1000- $2,500
X X X X
Claims from$2,500 - $5,000
X X X X
Claims from$5,000 - $10,000
X X X X X X
Defining a Value StreamDefining a Value Stream
Selecting a Product/Product Family for Analysis
• Depends on your business situation.
• Some criteria to consider:– Highest Product/Service Volume in $$.
– Highest Product/Service Volume in Units.
– Products/Services with the Highest Defect Rates orRework.
– Products/Services with the Highest Customer ReturnRate.
– Products/Services that Visit the Most Processes.
CurrentCurrent--State Value Stream MappingState Value Stream Mapping
Creating the Current-State VSM• Form the team.
• Educate (if necessary).
• Brainstorm an initial map through:– Team consensus
– “Value Stream Waste Walk”
• Formalize scope and preliminary objectives.
• Draft a rough-cut map.
• Gather necessary data and info.
• Create the final current-state value stream map.
Defining a Value StreamDefining a Value Stream
Value Stream Waste Walk• Begin with the customer and work backwards.
• As you walk through, consider:– How customer orders are processed.
– How work on the shop floor or offices is triggered.
– How orders are transmitted upstream.
– How materials are supplied.
– How products/services get from the last step in the process to thecustomer.
– Identify waste within value stream.
8 Types of Waste
Waiting
Transportation
Over-Processing
Motion Over Producing
Defects
InventoryUnderutilized People
CurrentCurrent--State Value Stream MappingState Value Stream Mapping
What data does the team need?• C/T – Cycle Time
• C/O – Changeover (Setup) Time
• Uptime - % machine is available
• Number of people, by type or classification
• Operating or working time available
• Average days supply in inventory between operations (WIP)
• Queue time between operations
• Scrap rate
• Absenteeism
• Top three reasons for unplanned downtime
• Top three defect causes
• Source of schedule information for each operation
Drawing the MapDrawing the Map
Drawing the MapDrawing the Map
Drawing the MapDrawing the Map
Drawing the MapDrawing the Map
Drawing the MapDrawing the Map
CurrentCurrent--State Value Stream MappingState Value Stream MappingA few VSM Icon DefinitionsA few VSM Icon Definitions
Questions and AnswersQuestions and Answers
Mike PircerMAP Business Solutions, Inc.(248) 379-8344www.mapbizsolutions.comwww.linkedin.com/in/mikepircer
Dan WalkerRiver’s End Consulting(248) 770-2554www.riversendconsulting.comwww.linkedin.com/in/tentmakerenterprise
Brown Bag Webinar SeriesBrown Bag Webinar Series
Friday, June 26 (11:30am – 12:15pm)VSM – How To Create a Current State Map
Friday, July 10 (11:30am – 12:15pm)VOC – How To Set Up a Proper VOC Project
Friday, July 24 (11:30am – 12:15pm)VOC/VSM – Group discussion
Recommended ReferencesRecommended References
Books• Learning to See, Mike Rother and John
Shook
• Value Stream Management for the LeanOffice, Don Tapping and Tom Shuker
• Voices into Choices, Gary Burchill andChristina Hepner Brodie
• Synchronous Management,Mokshagundam Srikanth and MichaelUmble
• Throughput Accounting, ThomasCorbett
Websites• The Lean Enterprise Institute (eVSM
software can be purchased from thissite)www.lean.org
Training:• cpd.engin.umich.edu: University of
Michigan Lean Certification Program.
• www.villanovau.com: VillanovaUniversity Lean Six SigmaCertification Program