WORKFORCE RETENTIONRESPONSIBILITIES OF YOUR AGENCY AND WORKFORCE

Margaret Scott 21 November 2014Ph: 0412 458 374

E: mfcmscott@bigpond.com

Reasons Homecare workers leave their jobs

1. High and / or heavy workload, stress to finish on time2. Emotional labour {the work involved in dealing with other people's

feelings}3. Continuous changes to workplace environment 4. Job Insecurity - casualisation of the workforce5. Musculo-skeletal disorders6. Low pay – poor benefits 7. Poor career pathways8. Poor recognition9. Using own vehicle – high petrol and maintenance costs10. Pressure to perform tasks not trained or competent in11. Increase in Homecare providers12. Retirement13. Poor communication processes between employer and employee

How to keep community care staff

1. Understand the community care worker profile2. Recruit using knowledge of the community care

worker profile3. Rewards and recognition of staff 4. Staff support5. Staff training6. Job structure (full-time, part-time and casual work)7. Opportunities for career development8. Staff involvement in rosters and clients’ care plans

QUESTIONS?