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Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

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Page 1: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Walter McKenzie

Director, Constituent Services

Connecting Online to Engage Offline: Social Networking to Find Your Audience

#L2L10

Page 2: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Your Web Presence

#L2L10

HOW DO YOU FIND YOUR AUDIENCE?

Page 3: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Your Web Presence

#L2L10

HOW DOES YOUR AUDIENCE FIND YOU?

Page 4: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Your Web Presence

#L2L10

Page 5: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

#L2L10

Your Web Presence

Page 6: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

#L2L10

Your Web Presence

Page 7: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Personal Learning Network

Do you have one?

A group of people who can guide your learning, point you to learning opportunities, answer your questions, and give you the benefit of their own knowledge and experience.

Who is in yours?

#L2L10

Page 8: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Personal Learning Network

#L2L10

Page 9: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

YEP 2.0RELATIONSHIPS

CONNECTIVIST

CONSTRUCIVISTIN THE MOMENT

#L2L10

Personal Learning Network

Page 10: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

New information is continually being acquired.

#L2L10

Personal Learning Network

Page 11: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

The ability to draw distinctions between important and unimportant information is vital.

#L2L10

Personal Learning Network

Page 12: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

While there is a right answer now, it may change tomorrow due to changes in information.

#L2L10

Personal Learning Network

Page 13: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Learning is no longer an individualistic, internal activity.

#L2L10

Personal Learning Network

Page 14: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Learning is about making connections and asking the right questions.

#L2L10

Personal Learning Network

Page 15: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Nurturing and maintaining connections is needed to facilitate continual learning.

#L2L10

Personal Learning Network

Page 16: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Learning and knowledge rest in a diversity of opinions.

#L2L10

Personal Learning Network

Page 17: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

The pipe is more important than the content within the pipe.

#L2L10

Personal Learning Network

Page 18: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Using information on the fly is the ideal.

#L2L10

Personal Learning Network

Page 19: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

YEP 2.0S EXPECT US

TO FIT INTO THEIR

PLNS

#L2L10

Personal Learning Network

Page 20: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Making Connections:

• within organizations

• through member relationships, and

• working with partners & outside experts

Social Networking to Connect

#L2L10

Page 21: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Make connections using:

• Web 2.0 communications

• slide sharing

• digital video

• RSS feeds

• Podcasts

• blogs

• wikis

Social Networking to Connect

#L2L10

Page 22: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Successful companies tightly integrate Web 2.0 technologies with their work flows.

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 23: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Companies that make greater use of these technologies report the greatest benefits.

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 24: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

They are highly visible on the social media landscape of members and partners through the use of Web 2.0 tools.

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 25: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Companies report:

• greater ability to share ideas

• improved access to knowledge experts

• reduced costs of communications, travel, and operations

• decreased time needed to market for products

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 26: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Companies report:

• increased customer awareness and consideration of companies’ products

• improved customer satisfaction

• improved collaboration and innovation skills

• measurable increases in revenues

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 27: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Social Networking to Connect

WHEN IS YOURTWITTER TIME?

#L2L10

SO…

Page 28: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be seen on the social landscape!

• Be low key

Social Networking to Connect

#L2L10

Page 29: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be seen on the social landscape!

• Feed information to build credibility

Social Networking to Connect

#L2L10

Page 30: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be seen on the social landscape!

• Mix in plenty of others’ information

Social Networking to Connect

#L2L10

Page 31: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be seen on the social landscape!

• Make tagging and bookmarking easy

Social Networking to Connect

#L2L10

Page 32: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be seen on the social landscape!

• Turn on RSS for your site

Social Networking to Connect

#L2L10

Page 33: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be seen on the social landscape!

• Promote new content

Social Networking to Connect

#L2L10

Page 34: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be seen on the social landscape!

• Don’t direct sell

Social Networking to Connect

#L2L10

Page 35: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Respondents reporting measurable benefits say their companies, on average, have Web 2.0 interactions with 35 percent of their customers.

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 36: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

These companies forged similar social media ties to 48 percent of their partners and outside experts.

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 37: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

This more porous organizational structure makes companies more resilient and adaptive.

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 38: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

To be successful, your organization must:

• integrate these tools into your work flow

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 39: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

To be successful, your organization must:

• create incentives built on a reputation for making meaningful contributions

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 40: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

To be successful, your organization must:

• use informal incentives such as ratings by peers and online recognition of status

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 41: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

To be successful, your organization must:

• model active Web use by executives

McKinsey Quarterly June 2009: 1,695 responses from executives across industries, regions, and functional specialties. Accessed online July 6, 2010 at https://www.mckinseyquarterly.com/ Business_and_Web_20_An_interactive_feature_2431

Social Networking to Connect

#L2L10

Page 42: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Creating Value

#L2L10

Page 43: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Creating Value

What does it mean to be a member of your affiliate?

#L2L10

Page 44: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Creating Value

How do your member benefits support the kinds of members you want to have?

#L2L10

Page 45: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Creating Value

How will you be seen on the social landscape?

#L2L10

Page 46: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Utilize ASCD Edge

Creating Value

#L2L10

Page 47: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Add useful widgets to web site

Creating Value

#L2L10

Page 48: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Have a presence on Facebook

Creating Value

#L2L10

Page 49: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Be visible on LinkedIn

Creating Value

#L2L10

Page 50: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Use Twitter on a daily basis

Creating Value

#L2L10

Page 51: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Use SlideShare to promote content

Creating Value

#L2L10

Page 52: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Use YouTube to share content

Creating Value

#L2L10

Page 53: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Use YooNo for 1-stop networking

Creating Value

#L2L10

Page 54: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Use Posterous for email messaging

Creating Value

#L2L10

Page 55: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Walter [email protected] Network: walterASCD

#L2L10

Page 56: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

ASCD Edge

• Fill out your profile

• Connect to ASCD staff

• Create an affiliate group

• Join pertinent ASCD groups

• Recommend others

• Post daily, include Twitter and Facebook

Creating Value

#L2L10

Page 57: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Widgets

• Identify high-interest widgets

• Have webmaster test widgets

• Not all widgets will work on your site

• Flash is preferred, if not, JavaScript

• Place widgets strategically

• Make Widgets visible

Creating Value

#L2L10

Page 58: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Facebook

• Create a separate professional account

• Be thorough in your profile

• Invite professional friends

• Join professional groups

• Keep it in the first person

• Share others’ content

• Post daily

Creating Value

#L2L10

Page 59: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

LinkedIn

• Create a personal account

• Be thorough in your profile

• Connect with professionals

• Join professional groups

• Keep it in the first person

• Share others’ content

• Post daily

Creating Value

#L2L10

Page 60: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Twitter

• Create a separate professional account

• Be thorough in your profile

• Follow colleagues

• Tweet daily

• Keep it personal

• Retweet content from ASCD

• Retweet content from Facebook

Creating Value

#L2L10

Page 61: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

SlideShare

• Create a professional account

• Be thorough in your profile

• Follow colleagues

• Publicize your events

• View & download presentations & documents

• Embed in blogs, wikis & websites

• Share on Facebook and Twitter

Creating Value

#L2L10

Page 62: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

YouTube

• Create a professional account

• Be thorough in your profile

• Customize your channel

• Favorite others’ videos

• Post videos of original content

• Embed in blogs, wikis & websites

• Share on Facebook and Twitter

Creating Value

#L2L10

Page 63: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

YooNo

• Install desktop client and browser plugin

• Complete your profile

• Add each of your social networks

• Receive notifications

• Watch posts

• Post once to all your social networks

Creating Value

#L2L10

Page 64: Walter McKenzie Director, Constituent Services Connecting Online to Engage Offline: Social Networking to Find Your Audience #L2L10

Posterous

• Choose email account you want to use

• Email message to [email protected]

• Get reply from Posterous.com

• Customize your Posterous page

• Put your new Posterous link on web

• Send a message to [email protected]

every time you want to post

Creating Value

#L2L10