Warehousing and Purchasing

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    Warehousing and DistributionLecture Series

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    Warehousing

    WAREHOUSING provides a very strategic chainservice that enables firms to store their purchases,

    work-in-progress and finished goods, as well as

    perform breakbulk and assembly activities, while

    allowing faster and more frequent deliveries of finishedproducts to customers, which turns results in better

    customer service when the system is designed and

    managed correctly.

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    Warehousing

    Warehouses arent used to store things, but rather to

    receive bulk shipments, break them down, repackage

    various items into outgoing orders and then distribute

    these orders to a manufacturing location or retail

    center.

    These activities are collectively referred to as

    crossdocking.

    Distribution Center

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    Importance of Warehousing

    Used to supportpurchasing, production, anddistribution activities.

    In retail setting, the warehouse might be regionally

    located, with the retailer receiving bulk orders from

    many suppliers, breaking these down and reassembling

    outgoing orders for delivery to each retail location, and

    then using private fleet of trucks or for-hire

    transportation providers to move orders to the retail

    locations.

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    Importance of Warehousing

    Firms may operate to collect large numbers of LTL

    shipments from nearby regional sources supply where

    these are then consolidated and transported in TL

    quantities to a manufacturing or user facility located at

    some distance from the consolidation center.

    Consolidation Warehouses

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    Types of Warehouses

    Refer to warehouses that are owned by the firm storing the

    goods.

    Private Warehouses

    1. Reduce the costs in the long-term.

    2. Level of control.

    3. Better utilize its workforce and expertise in terms of

    transportation, warehousing and distribution center activities.

    4. Can generate income and tax advantages through leasing of

    excess capacity and/or asset depreciation.

    Benefits

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    Types of Warehouses

    1. Represent a significant financial risk and loss of flexibility to the

    firm.

    2. Bind firms to locations that may not prove optimal as timepasses.

    3. Warehouse size or capacity is also somewhat inflexible, at least

    in the short time.

    4. Insurance.

    Disadvantages of Private Warehouses

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    Types of Warehouses

    For-profit organizations that contract or lease a wide range of light

    manufacturing, warehousing and distribution services to other

    companies.

    Provide a number of specialized services that firms can use tocreate customized services for various shipments and goods.

    Public Warehouses

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    Types of Warehouses

    1. Breakbulk large-quantity shipments are broken down so that items

    can be combined into specific customer orders and then shipped out.

    2. Repacking after breakbulk, items are repackaged for specific

    customer orders.3. Assembly some public warehouses provide final assembly operations

    to satisfy customer requests and to create customized final products.

    4. Quality inspections warehouse personnel can perform incoming and

    outgoing inspections.

    5. Material handling, equipment maintenance and documentation

    services.

    6. Short- and long-term storage.

    Types of Services for Public Warehouses

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    Types of Warehouses

    1. Provide the short-term flexibility and investment cost savings.

    2. Allows firms to test market areas and withdraw quickly if

    demand does not materialize as expected.3. Cost for firms can be very small if the capacity requirements are

    minimal.

    Benefits of Public Warehouses

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    Types of Warehouses

    1. Lack of control provided to the goods owners.

    2. Communication problems with warehouse personnel.

    3. Lack of specialized services or capacity at the desired locations.

    4. Lack of care and security that might be given to products.

    Disadvantages of Public Warehouses

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    Types of Warehouses

    1. Refrigerated warehouses

    2. Customs clearance

    3. Reverse logistics

    4. Freight consolidation

    5. Claims processing

    6. Real-time information control

    7. Direct-store deliveries

    Value-added Specialied Services of Public Warehouses

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    Risk Pooling and Warehouse Location

    1. Number of warehouse needed

    2. Required capacities

    3. System inventory levels

    4. Customer service levels

    5. Warehousing system costs

    Warehouse Location Decision Affects the following:

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    Risk Pooling and Warehouse Location

    Describes the relationship between the number of warehouses, system

    inventories and customer service.

    When market demand is random, risk pooling assumes that demand at

    the markets served by a warehouse system is negatively correlated(higher-than-average demand in one market area tends to be offset by

    lower-than-average demand in another market area).

    In smaller market areas, warehouses would then require higher levels of

    safety stocks. This is why smaller number ofcentralized warehouses

    serving larger market areas require lower overall system inventories,compared to a larger number ofdecentralized warehouses serving the

    same markets.

    Risk Pooling

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    Differences Between Centralized andDecentralized Warehousing Systems

    As the firm moves toward fewer warehouses and a more

    centralized warehousing system, safety stocks and thus

    average inventory levels across the system are decreased.

    The magnitude of the reduction depends on the demand

    correlations in the various market areas.

    Safety Stock and Average System Inventory

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    Differences Between Centralized andDecentralized Warehousing Systems

    As warehouse centralization increases, delivery lead times

    increase, increasing the risk of late deliveries to customers

    and reducing the ability of the organization to respondquickly to changes in demand.

    Customer service levels may thus decrease, because of

    issues such as traffic problems and weather delays.

    Responsiveness

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    Differences Between Centralized andDecentralized Warehousing Systems

    As centralization increases, customer service levels

    provided by the warehouses supplier is likely to increase,

    reducing the likelihood of stockouts for a given level ofaverage system warehouse inventory.

    Customer Service to the Warehouse

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    Differences Between Centralized andDecentralized Warehousing Systems

    As centralization increases, outbound transportation costs

    increase, as LTL shipments must travel farther to reach

    customers.

    Inbound transportation costs decrease, since manufacturers

    and other suppliers are able to ship larger quantities at TL

    rates to fewer warehouse locations.

    Overall impact on transportation costs thus depends on thespecific warehouse locations, the goods stored, the

    locations of suppliers and the modes of transportation used.

    Trasportation Costs

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    Differences Between Centralized andDecentralized Warehousing Systems

    As centralization increases, warehouse capital and

    operating costs decrease because there are fewer

    warehouses, fewer employees, less equipment and lessmaintenance costs.

    Warehouse System Capital and Operating Costs

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    Three Types ofWarehouse Location Strategies

    Locates warehouses close to customers, to maximize

    customer service levels.

    Recommended when high levels of distribution flexibility andcustomer service.

    Market Positioned Strategy

    Th T f

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    Three Types ofWarehouse Location Strategies

    Locates warehouses close to the sources of supply to

    enable the firm to collect various goods while minimizing

    inbound transportation costs. Works well when there are large numbers of goods

    purchased from many sources of supply and assortments of

    goods ordered by customers.

    Product Positioned Strategy

    Th T f

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    Three Types ofWarehouse Location Strategies

    Places warehouses midway between the sources of supply

    and the customers.

    Recommends when distribution service requirements arerelatively high and customers order product assortments

    purchased from many suppliers.

    Intermediately Positioned Strategy

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    Lean Warehousing

    As firms develop their supply chain managementcapabilities, items will be moving more quickly through

    inbound and outbound warehouses and distribution centers.

    These warehouses and distribution centers will thus have to

    develop leaner capabilities.

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    Lean Warehousing

    Inbound and/or outbound shipping quantities are likely to be

    smaller and more frequent, containing mixed quantities of

    goods, and thus requiring more handling.

    Greater emphasis on crossdocking

    Warehouse employees must receive shipments and mix

    these quickly into outgoing shipments.

    Reduced lot sizes and shipping quantities

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    Lean Warehousing

    To improve handling speed and reliability, more warehouse

    activities will become automated, from scanner/barcode

    computer tracing systems, to warehouse management

    software applications, to automated storage and retrieval

    systems.

    A commitment to customers service quality

    Warehouse employees must perform warehouse activities

    so as to meet the requirements of their inbound and

    outbound supplier and customers.

    Increased automation

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    Lean Warehousing

    Increased assembly operations

    As more firms implement lean systems and mass

    customization, warehouses will be called upon to perform

    final assembly operations to meet specific customer

    requirements.

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    PurchasingLecture Series

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    Purchasing

    A key business function that is responsible foracquisition of the required materials, services and

    equipment.

    The act of obtaining merchandise; capital equipment;

    raw materials; service; or maintenance, repair andoperating (MRO) supplies in exchange for money or its

    equivalent.

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    Purchasing

    Categories

    Merchant buyers - purchase their merchandise in volume to

    take advantage of quantity discounts and other incentives

    such as transportation economy and storage efficiently.

    Includes the wholesalers and retailers, who primarilypurchase for resale purposes.

    Industrial buyers purchase raw materials for conversion

    purposes. Typically, these are the manufacturers.

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    Purchasing Process

    Manual Purchasing System

    Slow and prone to errors due to duplications of data entries

    during various stages of the purchasing process.

    Electronic Procurement System (e-Procurement)

    Electronic Data Interchange (EDI) proprietary nature

    requires a high start-up cost, making it inaccessible to small

    firms with limited budgets.

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    Electronic Purchasing System

    Advantages of the e-Procurement System

    Time savings

    Cost savings

    Accuracy

    Real time

    Mobility

    Trackability

    Management

    Benefits to the suppliers

    S i D i i Th M k B D i i

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    Sourcing Decision: The Make-or-Buy Decision

    Outsourcing referred to buying materials or components that

    were previously made-in-house which is now commonlyused to refer to buying materials or components from

    suppliers instead of making them in-house.

    Current sourcing trend is to buy equipment, materials and

    services unless self-manufacture provides a major benefitsuch as protecting proprietary technologies, achieving

    superior characteristics, or ensuring adequate supplies.

    S i D i i Th M k B D i i

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    Sourcing Decision: The Make-or-Buy Decision

    Cost advantage

    Insufficient capacity

    Lack of expertise

    Quality

    Protect proprietary technology

    No competent supplier

    Better quality control

    Use existing idle capacity

    Control of lead-time ,

    transportation, and

    warehousing cost

    Lower cost

    Reasons for Buying or

    Oursourcing

    Reason for Making

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    Make-or-Buy Break-even Analysis

    Break-even Analysis

    A handy tool for computing the cost-effectiveness of

    sourcing decisions when cost is the most important

    criterion.

    All costs involved can be classified under either fixed or variable

    cost.

    Fixed cost remains the same within the range of analysis.

    Linear variable cost relationship exists

    Fixed cost of the make option is higher because of initial capital

    investment in equipment.

    Variable cost of the buy option is higher because of supplier

    profits.

    Assumptions

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    Make-or-Buy Break-even Analysis

    Example

    Arriba Company has the option to make or buy a part. Its

    annual requirement is 15,000 units. A supplier is able to

    supply the part at Php 7 per unit. The firm estimates that it

    costs Php500 to prepare the contract with the supplier. Tomake the part, the firm must invest Php25,000 in

    equipment and the firm estimates that it costs Php5 per

    unit to make the part. Will Arriba company Make or Buy

    the part? Why?

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    Enterprise Resource PlanningLecture Series

    ERP

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    ERP

    Traditional or legacy systems continue to be used andmodified to include other functional areas of an organization,

    the emergence and growth of supply chain management, e-

    commerce and global operations have created the nee to

    exchange information directly with supplier, customers, and

    foreign branches of organization.

    ERP is the concept of the manufacturing information system

    thus evolved to directly connect all functional areas and

    operations of an organization and, in some cases, its

    suppliers and customers via a common software

    infrastructure and database.

    ERP

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    ERP

    Typical ERP system is an umbrella system that ties togethera variety of specialized systems, such production and

    inventory planning, purchasing, logistics and warehousing,

    finance and accounting, human resource management,

    customer relationship management and supplier relationship

    management using a common, shared, centralized

    database.

    ERP is a broadly used industrial term to describe the multi-

    module application softwarefor managing an enterprises

    functional activities, suppliers and customers.

    ERP

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    ERP

    Integrates the internal operations of an enterprise with a

    common software platform and centralized database

    system.

    Ties together supply chain member processes using he

    same information system.

    Provides the mechanism for supply chain members to share

    information so that scarce resources can be fully utilized tomeet demand, while minimizing the bullwhip effect and

    supply chain inventories.

    Enterprise Resource Planning

    ERP

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    ERP

    1. Ordering

    2. Availability

    3. Manufacturing

    4. Order Tracking

    ERP Transaction Process

    I l ti ERP S t

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    Implementing ERP Systems

    ERP Transaction Process

    ERP systems have continued to evolve, and integration of e-

    commerce, customer relationship management (CRM) and

    supplier relationship management (SRM) applications are

    now considered ERP requirements by most organizations.

    ERP Systems

    1. Best-of breed

    2. Single integrator

    I l ti ERP S t

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    Implementing ERP Systems

    Best-of-Breed Solution Picks the best application or module for each individual

    function in the supply chain.

    The resulting system includes several different applications

    that must be integrated to work as a single coordinated

    system to achieve the global scope required of the ERP.

    Disadvantage: Multiple software infrastructures and data

    bases may have to be used to link the multiple applications

    obtained from different vendors. This may severely affect

    the ability of the system to update the databases rapidly and

    efficiently.

    I l ti ERP S t

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    Implementing ERP Systems

    Single Integrator Approach Picks all the desired applications from a single vendor for

    the ERP system.

    All of the applications should work well together, and getting

    the system up and running should be easier.

    As information technology continues to evolve and as

    competition increases in the ERP software market, ERP

    vendors are designing their products to be more compatible

    with each other.

    I l ti ERP S t

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    Implementing ERP Systems

    Reasons for ERP System Implementation Failure1. Lack of top management commitment.

    2. Lack of adequate resources.

    3. Lack of proper training.4. Lac of communication.

    5. Incompatible system environment.

    I l ti ERP S t

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    Implementing ERP Systems

    Advantages of ERP System Uses a single database and a common software

    infrastructure to provide a broader scope and up-to-date

    information, enabling management to make better

    decisions that can benefit the entire supply chain.

    Designed to take advantage of internet technology, thus,

    users are able to access the system via a the Internet.

    Helps organizations reduce supply chain inventories due to

    the added visibility throughout the entire supply chain.

    I l ti ERP S t

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    Implementing ERP Systems

    Advantages of ERP System Helps organizations to standardize manufacturing

    processes.

    Enables an organization, especially a multi-business-unit

    enterprise, to efficiently track employees time and

    performance and to communicate with them via a

    standardized method.

    Small to medium enterprises are frequently turning to the

    use of subscription-based ERP systems owned by a third

    party and provided over the Internet which are termed

    cloud computing orsoftware-as-a-service (SaaS models).

    I l ti ERP S t

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    Implementing ERP Systems

    Disadvantages of ERP System Costly and very complex and have proven difficult to

    implement, particularly in large multi-business unit

    organizations.

    Designed around a specific business model based on

    specific business processes.

    Adopting firm must restructure its processes to be

    compatible with the new ERP system.

    Firms struggle to justify their investment and find ways to

    better utilize the ERP systems.

    ERP S ft A li ti

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    ERP Software Applications

    Common Modules of ERP System Accounting and finance.

    Customer relationship management

    Human resource management

    Manufacturing

    Supplier relationship management

    Supply chain management

    ERP S ft P id

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    ERP Software Providers

    SAP

    Oracle

    Peoplesoft purchased by Oracle in 2005

    JD Edwards acquired by Peoplesoft in 2003

    Baan sold to Invensys in 2000 and later acquired by SSA

    Global Technologies in 2003 which was bought by Infor Global

    Solutions in 2006

    Microsoft purchased Great Plains in 2001 and Navision in

    2002.

    Microsoft Corporationis the worlds largest software company,

    SAP is the largest ERP provider, followed by Oracle in terms of

    market value.