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Your Coverage Overview This summary is designed to give an overview of Toyota New Zealand’s warranty products only and does not constitute our full warranty policy statement. More information on coverage and eligibility is available from your local Toyota Store or visit www.toyota.co.nz/warranty. A pre-inspection and verification of service history may be required. 1. Upgrade only applicable on Toyota Certified vehicles. 2. Only available on new Toyota vehicles purchased pre 1 April 2018. Eligibility criteria applies. Expendable/Maintenance Items Audio Systems Video & Navigation Systems Interior Trim/Upholstery Exterior Body/Trim/Glass Suspension Supplementary Restraint System Seats & Base Exhaust Systems Hybrid System/HV Battery Air Conditioning Steering Components Fuel System Turbo/Supercharger Manual Transmission/Clutch Automatic Transmission & CVT Transfer Box (4WD) Driveshaft Differential Braking System Electrical Components Engine Engine Management System Cooling System NEW VEHICLE WARRANTIES PRODUCT COVERAGE Comprehensive Cover Partial Cover No Cover USED VEHICLE WARRANTIES QUOTE (incl GST) 12mth 24mth 36mth 48mth CLAIM EXCESS CLAIM MAXIMUM QUOTE N/A 2 $ N/A N/A $0 unlimited QUOTE $ (upgrade) $ (upgrade 1 ) $ (upgrade 1 ) $ (upgrade 1 ) $0 $0 unlimited $6,900 QUOTE $ $ $ $ $0 $150 $250 $6,900 WIO3 · January 2019 · 2,000 · MOQ50 Store Name: Contact Name: Phone No.: Ask your local Toyota Store for more information or visit www.toyota.co.nz/warranty We believe in working together. Warranty Information Overview

Warranty Information Overview - Toyota NZ · Toyota Care Warranties extend the cover on the Hybrid Battery for the duration of the Used Vehicle Warranty on NZ new and imported Toyota

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Page 1: Warranty Information Overview - Toyota NZ · Toyota Care Warranties extend the cover on the Hybrid Battery for the duration of the Used Vehicle Warranty on NZ new and imported Toyota

Your Coverage Overview

This summary is designed to give an overview of Toyota New Zealand’s warranty products only and does not constitute our full warranty policy statement. More information on coverage and eligibility is available from your local Toyota Store or visit www.toyota.co.nz/warranty. A pre-inspection and verification of service history may be required.

1. Upgrade only applicable on Toyota Certified vehicles.2. Only available on new Toyota vehicles purchased pre 1 April 2018. Eligibility criteria applies.

Expendable/Maintenance Items

Audio Systems

Video & Navigation Systems

Interior Trim/Upholstery

Exterior Body/Trim/Glass

Suspension

Supplementary Restraint System

Seats & Base

Exhaust Systems

Hybrid System/HV Battery

Air Conditioning

Steering Components

Fuel System

Turbo/Supercharger

Manual Transmission/Clutch

Automatic Transmission & CVT

Transfer Box (4WD)

Driveshaft

Differential

Braking System

Electrical Components

Engine

Engine Management System

Cooling System

NEW VEHICLEWARRANTIES

PRODUCT COVERAGE Comprehensive Cover Partial Cover No Cover

USED VEHICLE WARRANTIES

QUOTE (incl GST)

12mth

24mth

36mth

48mth

CLAIM EXCESS

CLAIM MAXIMUM

QUOTE

N/A

2$

N/A

N/A

$0

unlimited

QUOTE

$ (upgrade)

$ (upgrade1)

$ (upgrade1)

$ (upgrade1)

$0 $0

unlimited $6,900

QUOTE

$

$

$

$

$0 $150 $250

$6,900

WIO

3 · J

anua

ry 2

019

· 2,0

00 ·

MO

Q50

Store Name: Contact Name: Phone No.:

Ask your local Toyota Store for more information or visit www.toyota.co.nz/warranty

We believe inworking together.

Warranty InformationOverview

Page 2: Warranty Information Overview - Toyota NZ · Toyota Care Warranties extend the cover on the Hybrid Battery for the duration of the Used Vehicle Warranty on NZ new and imported Toyota

All new vehicles sold by our Authorised Toyota Network come with a comprehensive manufacturers New Vehicle Warranty offering you reassurance and security with your new vehicle.

Peace of mind is guaranteed with generous coverage benefits that cover thousands of working parts in your vehicle when you purchase one of our Toyota Care Extended warranties.

1. Includes all used vehicles registered in New Zealand new or imported from Japan and Australia. Privately imported vehicles from other countries not eligible.

2. Vehicles over 3,500kg gross weight not eligible.3. Vehicles imported as ‘statutory write-off’ or ‘accident damaged’ in country of origin not eligible.4. Excludes all other marque of vehicle that retails new for >$200,000, or travelling >40,000km/year; or used for business purposes.5. Vehicles built by European manufacturers regardless of location.6. High Performance vehicles are categorised as vehicles with a Power to Tare Mass Ratio (PMR) greater than 130kW/tonne.7. Includes other vehicle marques not already included under the European & High Performance Warranty.8. Hybrid and Plug In Hybrid Electric Vehicles by all non-Toyota marques are not covered.9. Excludes vehicles which are eligible for the Toyota Care Business High Use Warranty.10. Includes; but not limited to vehicles used for – taxi, uber, rental, courier, security and other vehicles intended for business use, owned by

a GST registered business and travelling more than 40,000km per year.11. Claiming is conditional on complete service/maintenance history being supplied by the owner at time of claim, having been completed

at an Authorised Toyota Store or Service Agent.12. Vehicles odometer at commencement of warranty period, determines excess on Toyota and non-Toyota vehicles.13. Unlimited kilometres within the warranty time period.14. Warranty is valid for 50,000km or 12 months, whichever occurs first from commencement odometer and date, up to maximum of

200,000km or 48 months.15. All monetary amounts shown are maximums and include GST.16. Non-Toyota vehicles older than 15 years of age are not eligible.17. Excludes all Lexus Vehicles as the vehicle may be eligible for a Lexus Used Vehicle Warranty.

New Vehicle Warranty Information Used Vehicle Warranty Information

Toyota Backed All Toyota Care warranties are fully backed by Toyota New Zealand and supported by Authorised Toyota Stores throughout New Zealand. Toyota’s customer focus and financial stability makes for a superior warranty experience.

Toyota Hybrid Batteries Warranty on Hybrid vehicles first registered in New Zealand includes the transfer of the balance of the New Vehicle Hybrid Warranty up to 160,000kms or 8 years8 where applicable. Toyota Care Warranties extend the cover on the Hybrid Battery for the duration of the Used Vehicle Warranty on NZ new and imported Toyota vehicles.

Toyota Genuine Parts Toyota Genuine Parts are used by Toyota Stores for all warranty repairs. Toyota Genuine Parts have beendesigned specifically for your Toyota and are manufactured and tested to the highest standards by Toyota.

Toyota Quality Service Toyota Warranty repairs are carried out by Toyota Trained Technicians who have immediate access to the latest service repair information and advanced diagnostic equipment.

Fully Transferable Toyota Care warranties are fully transferable to the next owner. Toyota Care Extended Warranties purchased (in addition to standard New and Signature Class Warranties) are refundable providing no claims have ever been paid.

Roadside Assistance & Breakdown Benefits Platinum and Toyota Care Used Vehicle warranties include 24 hour AA Roadservice, which includes callouts for flat tyres, battery, lockout, fuel and towing to the nearest Toyota Store. Additional vehicle towing and accommodation/rental vehicle allowances are also included.

Ask your local Toyota Store for more information or visit www.toyota.co.nz/warrantyAsk your local Toyota Store for more information or visit www.toyota.co.nz/warranty

NEW VEHICLE WARRANTIES

TOYOTA CARE USED VEHICLE WARRANTIES

NEW VEHICLE TOYOTAIncluded with all

New Zealand New Toyota Vehicles

PLATINUMExtends New Vehicle

Warranty by 50,000km or 2yrs1

ELIGIBILITY 2

New Zealand New Toyota Vehicles

Service Advantage 8

FEATURES

Duration (km)

Time Coverage (years)

No Excess

No Claim Maximum

Fully Transferable

Full High Voltage Hybrid System Coverage 4

Toyota Genuine Parts Guaranteed

Toyota Quality Service

Toyota Care Roadside Assistance

Accommodation and/or Rental Vehicle3

ELIGIBILITY CRITERIA 1, 2, 3

Toyota Models <160,000km

Toyota High Use Models <160,000km 10

Toyota Models >160,000km -225,000km

European Marques <160,000km 4, 5, 16

High Performance Models <160,000km 4, 6, 16

All Other Marques <225,000km 4, 7, 16, 17

BENEFITS

Unlimited Kilometres 13

Toyota Hybrid System Coverage 8

Toyota Care Roadside Assistance

Fully Transferable

Toyota Genuine Parts

Toyota Quality Service

Additional Tow Allowances 5

Accommodation and/or Rental Vehicle 5

Automatic at first Registration in New Zealand

Upgrade from the New Vehicle Warranty <100,000km or 3yrs5

European & High Performance 5, 6

Toyota CareUsed Vehicle

Warranty

BusinessHigh Use

4

4

4 4 9 -

4 11

4

47

100,000km or 3yrs1

3

$600

150,000km or 5yrs1

Total 5

$1,000

4

4 4 4 4

4

4

✘6

✘ 4 - ✘

4

4

4

4

4

4 4 - 4

4

4 4 4 4

$300 $300 $300 $300

4

$600 $600 $600 ✘

4

4 4 4 44

4 4 ✘ 44

4 4 4 ✘ 14

- - 4 -

-

-

-

-

4 -

- 4 -

-

-

CLAIM EXCESS12

$0

$150

$150

$250

$250

$250

1. Kilometre or time expiry – whichever occurs first under normal operating conditions.2. Claiming is conditional on complete service/maintenance history being supplied by the owner at time of claim.3. All monetary amounts shown are maximums and include GST.4. New Vehicle High Voltage Hybrid System Warranty is 160,000km or 8 years, whichever occurs first under normal

operating conditions.5. Upgrade available for purchase on New Zealand new vehicles first registered before 1 April 2018, less than

100,000km or 3 years (whichever occurs first) from first registration and a full service history.6. Tow to Authorised Toyota Stores only.7. Validated and maintained active on vehicles with full and accurate servicing from new. Only available on new

Toyota vehicles sold by an Authorised Toyota Store post 1 April 2018.8. Excludes TNZ nationally negotiated government and rental sales, Lexus and used vehicles.