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We are ALL in the
Selling Game
Presented by
Merry Robertson
What?
What do I want?
What goals does it meet?What
emotions will I have?
What is my fall-back?
Who?
• Status
• Power
• Personality
• Difficulty
When?
• When is your right time?
• When is their right time
• When is the company’s right time?
Neutral Location?
Mood
Coffee?
Sitting or standing
Where?
How?• How will you word the request?
– How will you make the appointment?
• How will you do the preparation?
– How will you gather the evidence?
Why?
• Why that objective?
• Why that demand?
• Why target that person?
• Why that time?
• Why that location?
• Why that method?
Use the A B Cof Rapport building
Attitude Positive Optimistic Outgoing
Body Language
Voice and tone Posture Facial expressions
Conversation
Be Assertive Use questions Outward focus It’s about WIIF Them
Your Selling Summary
Plan your approach
Practice and Perform your ABCs
Every conversation is a training
opportunity!
Presented by
Merry Robertsonwww.jumpmarketing.com.au
Other Educational Seminars and Training Workshops
Presented by Merry Robertson
www.jumpmarketing.com.au
Dealing with Difficult People
Marketing your Business
Assertive Communication
Creating Dynamic Teams and Committees
Networking Skills
Professional Presentation Skills
Managing Email Communications
… and other Custom-made solutions to your Communication issues