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The We Care Differenc e

We Care Difference General

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WeCare Home Health Care setting the standards in home care service delivery

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Page 1: We Care Difference   General

The We Care

Difference

Page 2: We Care Difference   General

We’re a Canadian Company

• Founded in Brandon Manitoba in 1984• Still 100% Canadian owned today• Service over 800 communities across Canada• We Care Halifax has proudly serviced the Maritime

Provinces for over 17 Years and continue expanding our services to mainland Nova Scotia

Over 50 Locations Across Canada

Nova Scotia: Halifax Kentville Truro WindsorNew Brunswick: Fredericton Moncton St. JohnPrince Edward Island: Charlottetown

Page 3: We Care Difference   General

Our Promise

We Care’s compassionate and professional Caregivers

help our clients manage their loved one’s care wherever they live,

so clients and their families can live their lives.

Page 4: We Care Difference   General

Our Service OfferingHealth at Home

• Personal Care• Home Making• Companion Services• Accompanied Visits• Nursing• Foot Care• Pediatric Care• Caregiver Relief• Live-In Care

Health at Work• Wellness Clinics• Immunization Clinics• Drug and Alcohol

Testing• Occupational Health

Nursing

Health In The Community

• A menu of specialty wellness clinics that can be offered in many different community settings including pharmacies, community centers, or even seniors residences.

Page 5: We Care Difference   General

The We Care Difference?

Page 6: We Care Difference   General

A Service to Meet Any Need

• Full range of services – Companion/Personal Assistant to Personal

Care to Nursing

• Personalized care plan to meet the diversity of needs

• We evolve our plan as clients needs change

“Recently with very little notice We Care provided us with a staff member who performed very well. We find it very convenient to have We Care available to us,

as they are very flexible and provide a wide range of services.”

- We Care Client - Ottawa

Page 7: We Care Difference   General

People are the Difference

• Caring, compassionate, professional staff

• Nurse supervisors who know the industry

• Responsive, knowledgeable managers

• Strong, supportive home office team

“We Care always comes through when I need quality staff to fill in at short notice. I appreciatethat their staffing is consistent, their staff are courteous, friendly and hardworking.”

- We Care Client - Winnipeg

Page 8: We Care Difference   General

Client-focused care

• Priorities: safety, independence, confidentiality

• Focused on client needs• A few hours a week or around-the-

clock

“On behalf of my family, I want to extend heartfelt thanks to all you have done to ensurethat our Mom received the most considerate, comprehensive care available….”

- We Care Client - Vernon

Page 9: We Care Difference   General

Caring, Professional Staff

“Homecare has been absolutely essential to my recovery from my severe leg injury. My husband is a doctor and he is very busy with his patients, so we needed someone to help at home. The

homecare nurse has been wonderful. In addition to taking care of me, she has also been great in keeping up my morale”

- We Care Client - PEI

Page 10: We Care Difference   General

Client/Caregiver Compatibility

• Match clients with compatible caregivers • Represent a variety of cultures,

languages.

• Understand culture, cooking, and lifestyle

Pam who comes in for 3 hours on Friday to attempt to control the mess in my parents house is doing a great job.  My family tells me she is  getting from one cupboard to another and

making the house smell better.  How grateful I am to her for doing this and to you for sending a quality employee to my parents! In addition to the her competent work, it turns out she is

also an old school mate of my sister-in-law who states she is a good person!  What more can we ask. Please convey to this lady how pleased we are with her work.  Thanks for backing up

the reputation you said ‘Wecare’ has.  I think I am a believer. We Care Client - Halifax  

Page 11: We Care Difference   General

24/7 that really works, day or night

• We are there when you need us

• Always a live person• 24 hours a day, 7 days a week

“I want to compliment the manager for her speedy response to all my calls – even the initial

one at 9:15 P.M. Her calm manner, professionalism and fast action were a blessing to our family.”

– We Care Client - Comox

Page 12: We Care Difference   General

Providing Answers and Support

We are here to answer any questions and to work with you and your team in supporting clients and their families

I I would like to thank the office team and a very special thanks to Brenda and Chris for all your kindness and help with dad and my family. We had no clue how to go about all this but your company made me feel comfortable and trusting in hand helped my family

feel the same.

We Care Client - Halifax

Page 13: We Care Difference   General

Nursing Supervision

• Staff supervised by professional Nurses• Trained and available to assess needs, free of

charge• As client needs change, we update our plan

of care• You can be confident the care being provided

is effective“Your Nurse Manager was very prompt and friendly upon meeting us in mom’s apartment. Mom instantly felt that she

was in good hands and was put at ease. Mom also holds Redell in high esteem. She is very pleased with the work and care provided and looks forward to having her. For me, the extra care for mom has relieved me of some of the

load I have been carrying for so long.”

- We Care Client - Regina

Page 14: We Care Difference   General

Accreditation Canada.

• Nationally accredited by Accreditation Canada– This is the same organization that accredits

hospitals and other health care facilities– We Care Maritimes achieved Full

Accreditation Without Condition in September 2011 survey; a unique achievement that is very rare in the industry. Only ten percent of all health care organizations receive this distinctive award.

• Your guarantee of superior service

• Not every provider offers it

Page 15: We Care Difference   General

Information that Works• We Care has created helpful tools to

assist our clients in living full, independent lives by promoting safety and healthy living practices

Page 16: We Care Difference   General

Questions to Consider When Deciding on a Home Care

Provider?

Ask Us Why Accreditation Is Important

Call 1-877-853-1195

H elping you . L ive your life.

P E R S O N A L H O ME C OMPAN ION C A R E MA K IN G S E R V IC E S

FO OT PE DIAT R IC L IV E -IN C A R E G IV E R AC C OM PA N IE D C A R E C A R E C A R E R E L IE F V IS IT S N U R S IN G

A t W e C a re , o u r co m p ass io n a te ca reg iv e rs p ro v id e th e a ss is tan ce an d su p p o rt yo u r lo v ed o n es n ee d an d th e p eace o f m in d you n eed – w h e th e r th a t su p p o r t In v o lv es a fe w h o u rs a m o n th o r a ro u n d th e c lo c k ca re . W e p ro v id e th a t c a re w h e rev e r y o u liv e , a t h o m e , in lo n g -te rm ca re o r re ti rem en t co m m u n ity .

O u r s ta ff a re sp e c ia lly tra in e d to h e lp w ith A lz h e im er’s a n d d e m e n tia , d ia b e te s , a c q u ired

b ra in in ju r y an d en d o f life c a re . W e s triv e to m a tch c lie n ts w ith c a re g iv e rs n o t o n ly in te rm s o f sk i l l , b u t a lso in te rm s o f p e rso n a lit y , c u ltu re a n d la n g u a g e .

V e te ra n s o f C an a d a A p p ro v e d P ro v id e r .

W h a tev e r y o u r n eed s , c a ll W e C are 2 4 h o u rs a d ay 7 d ay s a w eek to lea rn m o re ab o u t h o w w e ’v e h e lp ed fa m ilie s lik e y o u rs liv e th e ir liv e s , s in c e 1 9 8 4 .

H o sp ita l o r In -H o m e F o o t C a re : $ 5 5 .0 0 C lin ic F oo t C are: $ 3 5 .00

Hospital Sitting Care: $19.45

H om e M ak in g S u p p o rt: $2 1 .4 5h r

A ll In clu s ive S erv ice -P erson a l C a re: $ 2 2 .95h r

N u rsin g C are 1 -h ou r v is it an d sh ift w ork

D iscou n ted P ack a ges A v ailab le

C er ta in co n d itio n s a p p ly .

w w w.w eca r e .ca

C a ll T o d a y fo r S erv ice T o ll F ree (8 7 7 ) 4 5 4 – 2 5 7 1

H a lifa x & A rea (90 2 ) 4 5 4 -2 5 71 W in d so r (87 7 ) 4 5 4 -2 57 1 T ru ro (9 0 2 ) 8 95 -22 7 3

K en tv ille (9 0 2) 6 81 -227 3 W o lfv ille (9 0 2) 5 42 -277 3 K in gston (90 2 ) 7 6 5 -6 02 5

F o o t C are fo r N ov a S co tia C a ll (8 7 7) 4 54 -36 6 8 (F O O T )

Page 17: We Care Difference   General

QUESTIONS?

Thank You!

What are the Community Needs?