SaltDNA’s wealth customer believed their executives, VIP and enterprise customers communications were not secure enough forthe deals being discussed via GSM calls.

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Public leaks would damage the reputation of their organisation who prided themselves on offering the highest level of service to their customers.

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67% Given that a large number of the key workers within the organisation discussing confidential information via their mobile devices on a day to day basis the customer had legitimate concerns about the confidentiality of information communicated using smartphones and tablets.

Executives were also communicating with their VIP clients through consumer based communications apps, which their clients became unhappy with due to reports of hacks and easy interception of well known consumer solutions in 2019.

VIP clients of this wealth institution began questioning the organisation’s methods of communications. This caused the organisation’s senior team to investigate how this could be improved as they were worried about the threat of having their sensitive communications intercepted.

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The selection criteria were set out as follows:

The highest grade open-source encryption technologies available for end to end communications on mobile devices.

The solution would need to integrate with their existing compliance capabilities - which SaltDNA were able to do through our securely archival options.

The ability to have central control of the closed contact list for each user, outside of the device's own address book.

Fast implementation of an on-premise deployment alongside licenses distributed to internal and external users.

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The company needed a solution to provide secureglobal mobile communications for key employees and high value clients to exchange sensitive information.

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The ability to partially brand the solution to include a splash screen capability.

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The organisation trialled the system for 14 days with 25 users using a mix of iOS and Android devices. The 14 day trial allowed the organisation to trial the system internally as well as with a handful of their VIPs to gather their feedback. By trialling the system with some external users the customer had greater confidence in choosing SaltDNA to solve the issues they had experienced with their own clients - as well as allowing their senior team to communicate securely.

The company chose to deploy the live system on premise in their own data center. SaltDNA representatives installed the dockerised version of the on-premise deployment remotely. After a few hours, with some tweaks to the configuration to meet the security constraints of the customer’s network, the system was fully up and running. This capability provided greater confidence to clients who knew where their information was being stored and that their data was being accessed and sold.

The solution was implemented immediately by senior management as well as the organisations VIP clients. The organisation’s CISO said,

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“SaltDNA’s secure communications solution provided us with the ideal way to mitigate any risks we believed we had when communicating important internal information as well as communications between our executives and our clients. Our ability to remain compliant while secure was key in our decision to choose SaltDNA.”

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