Wealth Mgmt Report

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    Spends:

    Attitudes,

    Motivation and

    the Ultra Wealthy

    Lifestyle

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    In February 1992, while presenting his second budget as finance

    minister, Dr. Manmohan Singh had said, To realise our development

    potential, we have to unshackle the human spirit of creativity, idealism,

    adventure and enterprise that our people possess in abundant

    measure.

    Critically, what has changed radically due to this accumulation of

    wealth by more and more Indians has been their attitude towards

    spending. Until the 1990s, leaving aside some regional cultural

    differences, the average Indian was far more circumspect in spending,

    particularly on items or services that are generally perceived to be

    crassly consumerist.

    That is no longer the case. The average individual is today bombarded

    through all forms of media by focused sellers intent on peddling a

    variety of goods. Moreover, due to the explosion of information fuelled

    by the Internet, and increased global travel, there is greater awareness

    of global brands. And there is willingness to spend because things are

    within reach and the pockets are loaded.

    Anecdotal or apocryphal, there is this story about Americas first

    billionaire John D Rockefeller. One day, Rockefeller made a call from a

    pay phone and lost his quarter. When the machine did not refund the

    money, he called the operator who expressed regret over the incident

    and asked for his name and address so that the amount could be

    returned to him. "My name is John D...," Rockefeller began. "Oh, forget it.

    You wouldn't believe me anyway!"

    Today, nearly two decades later, it would be fair to say that the

    economic reforms of the early 1990s did indeed unleash a wave of

    industrialisation and growth. This fuelled increased levels of incomeand wealth among many sections of Indian society.

    Ultra HNIs and spending

    SPENDS

    So, is it that the ultra HNIs, despite their millions and billions, are

    burdened with the same worries and concerns that trouble most

    ordinary folk? Or is Rockefeller just an exception to the breed? Our

    survey on spending threw up a few surprises to this, and other

    questions related to the spending behaviour of the wealthy.

    First, as a proportion of total income, it is the Professional and not,

    as popular wisdom would suggest, the Inheritor or the Self-made

    who, well, splurges the most, if one can call it that. This can probablybe explained by the fact that Professionals derive their income

    predominantly from a job, unlike the Inheritors and the Self-made,

    both of who generate their income principally from their businesses.

    Not surprisingly, the latter two plough back nearly a third of their

    income into their primary businesses. All the three the Inheritors, the

    Self-made, and the Professionals save (cash savings) nearly a fifth

    of their total income, and invest another one-fifth to multiply their

    personal wealth.

    In a pattern that can be explained on the basis of widely acknowledged

    regional cultural traits, ultra HNIs in the North tend to be a bit more

    expansive with their money compared with their counterparts from

    the South.

    The comparison across age groups coughed up what, at first glance,

    appeared to be a bizarre statistic:

    But it is not so remarkable if one considers that most of the younger lot

    are passionate about their businesses, and are highly motivated by the

    desire to grow their businesses aggressively, enhance their wealth and

    gain recognition. Consequently, a greater percentage of both their

    income and time is invested in their businesses.

    The relatively younger ones appear

    to be far more conservative in their expenses. This is antithetical to the

    perception that the old are generally thrifty compared with the young.

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    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    The Professional not the Inheritor or the Self-made spends the most, as a proportion of total income

    Expenses

    Investment in

    primary business

    Savings

    Investment for growing

    personal wealth

    Charity / Philanthropy

    Others

    30.2%

    21.5%

    19.0%

    18.9%

    6.2%

    32.6%

    20.0%

    20.1%

    21.6%

    10.4%

    2.5%

    28.8%

    15.9%

    20.8%

    Self-made ProfessionalsInheritors

    18.6%

    4.2%

    4.3%

    4.4%

    T.O.P. India - Kotak Wealth & CRISIL Research 25|

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    Not so the older generation of ultra HNIs. Their passion for

    reinvestment into their businesses wanes as they grow older. This,

    perhaps, is because after they become well-known and their

    businesses become established, and are increasingly turned over to

    professionals or the next generation of family, they are left with both

    time and money to indulge themselves on cravings they probably

    sacrificed in their younger days.

    Our survey numbers bear this out.

    By contrast, the semi-retired ultra HNI is far more laidback: he reinvests

    only 18 per cent of his income in his primary businesses, and spends

    nearly 28 per cent of his income on vagaries such as luxury travel

    packages, a luxury watch, or even high tech gadgetry.

    It would be inappropriate to conclude from all this that the Professional

    is a squanderer. According to the results of our attitudes survey, unlike

    the Inheritors and the Self-made, Professionals are not as

    overwhelmingly consumed by the desire to build up wealth that their

    children can inherit; based on their own experiences, they place far

    greater premium on success through good education and hard work,

    and are quite willing to let their progeny come good on their own.

    Equally, we found, the Professionals are acutely conscious of the

    environment they come from and are far more inclined towards charity

    than the others. Quite distinct from their regular or occasional spend,

    the Professionals bequeath nearly 10 per cent of their income towards

    noble causes, markedly higher than 6 per cent for Inheritors and

    around 4 per cent for the Self-made.

    On the flip side, as noted earlier, while putting away a reasonable

    percentage of his income as savings, Professionals also show greater

    Ultra HNIs who are active or veryactive in their businesses spend nearly a fifth of their income on regular

    or occasional expenses, and reinvest nearly 30 per cent of their

    earnings in their primary business.

    propensity to spend on luxurious items. But even here, caution rules:

    the motto is value for money.

    By contrast, for Inheritors, luxury has always been a way of life, and

    brand is often associated with societal status, and hierarchy and even

    familiarity as one of them said, I plan purchase of only high-value

    (read brand) items. It should reflect my status and price quite often

    plays secondary fiddle in their purchase decisions.

    Overall, the survey revealed,

    Following closely are items such as domestic

    and international branded wear, high-end cameras, and luxury leather

    products.

    ultra HNIs as a class spend a significant

    portion of their overall expenditure on customised holiday packages,

    luxury watches, jewellery, diamonds and precious stones, and

    household electronics.

    Note: The data values have been indexed to Exclusive holiday packs.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Ultra HNIs prefer to spend more on products meant for the family

    A significant portion of overall expenditure goes into customised holidaypackages, luxury watches, jewellery, and household electronics.

    Luxurywriting

    instruments

    56

    Homedecor /Crystals

    57

    Jewellery /Preciousstones

    90

    Apparel /Accessories

    73

    Householdelectronics

    90

    Exclusive

    holiday packs

    100

    Luxury watches

    98

    Art /Artefacts

    36

    Vintagespirits

    52

    26 T.O.P. India - Kotak Wealth & CRISIL Research|

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    Home decor /

    Crystals

    Jewellery /Precious stones

    Household

    electronicsLuxury watches

    Exclusive

    holiday packs

    82%

    17%1%

    57%

    37%

    6%

    56%

    43%

    1%

    54%

    44%

    2%

    41%

    58%

    38%

    59%

    3%

    Vintage spirits /Liquor

    Apparel /Accessories

    Luxurywriting instruments Art / Artefacts

    67%

    28%

    5%

    42%

    58%

    39%

    61%

    1%

    BothPlanned Impulse

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Big-ticket spends are planned in advance, often with family involvement

    In most purchases, such as holiday packages, luxury watches, jeweller y, household electronics, andhome dcor, the family plays a paramount role, considering the huge spends involved.

    Planned versus impulse purchase

    an overwhelming 88 per cent of the Inheritors said the

    choice of destination and the length of the holiday was determined in

    consultation with others in the family, and the numbers were similarly

    high for Professionals and Self-made at 85 per cent and 79 per cent,

    respectively.

    Our survey grappled with one key question: what is the nature of ultra

    HNI spending? The answer: Largely planned. In most purchases, such as

    holiday packages, luxury watches, diamonds and jewellery, household

    electronics (which include premium mobiles and high-end cameras),

    and home dcor, the family plays a paramount role, considering the

    huge spends involved.

    For instance,

    In fact, the influence of the spouse or the children on such purchases is

    so profound that many of the respondents could not recall what their

    last such high ticket purchase was, because it was not a purchase drivenby their own particular whim or fancy, but was more the result of family

    deliberations.

    For the most part, price is not really a primary consideration for the

    Inheritor and the Self-made, whereas value for money is a major factor

    for the Professional, the older and semi-retired.

    Planned buying is usually led by need; therefore, there is a tendency to

    also deliberate on factors such as quality and durability of the product,

    particularly in Indian climates, exclusivity, brand and newness of the

    model.

    Although the preference is for well-known brands, the ultra HNI is not

    averse to bargain purchases.

    Apart from these categories, most buying is impulse-led. Mostpurchases are spontaneous, something catches the eye and I pick it up.

    I cant recall the purchase time and price, one respondent observed.

    There are certain distinct factors that guide a planned purchase.

    Because they tend to be big-ticket items and involve consensus

    decision making in the family, appeal and price are important factors in

    such purchases.

    T.O.P. India - Kotak Wealth & CRISIL Research 27|

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    Impulse purchases are spur-of-the-moment buying, guided by a mix of

    appeal and whim.

    New York Herald founder James Bennett once discovered and began

    to frequent a restaurant in Monte Carlo that he said boasted a perfect

    mutton chop. One evening, Bennett arrived to find someone seated at

    his favourite table.

    His solution? He immediately purchased the restaurant (for $40,000),

    asked the diners at his table to leave (even though they were only

    halfway through their meal), finished his meal (mutton chops), and

    returned the restaurant to its previous owner.

    Despite ease of use and convenience, whether goods can be purchased

    online or not is not a major determinant while shopping.

    The online route is overwhelmingly used by all nearly 90 per cent of

    Inheritors, Self-made and Professionals replied in the affirmative in

    purchasing of air tickets, and holiday bookings. To a lesser extent, it is

    also used for purchase of hi-tech gadgetry, apparel and

    accessories.

    One major dissuading factor for online purchases is the fear of credit

    card fraud. So, even in the case of booking of travel tickets and holiday

    packages, a majority of the respondents said that to feel safer during

    online purchases they tend to use their corporate credit cards rather

    than their personal cards.

    Impulse purchases are usually done at the airport (duty-free shops) or

    while travelling and purchases are made largely on how eye-catching

    the product is. Other factors guiding impulse buying are the brand, the

    newness of the product, and exclusivity. Critically, need for the product

    is not a factor; but having cash in hand is.

    The Inheritors are the most comfortable doing online shopping,

    among the three categories. Additionally, across categories, it appears

    to be more popular among the younger lot.

    All work and no play makes Jack a dull boy. True to adage, the ultra HNIs,

    many of whom have slogged it out, or continue to toil hard, in the

    workplace to reach the heights that they have, ranked vacationing astheir topmost priority.

    Unlike the Inheritors or the Self-made, who own businesses and

    perhaps employ others in large numbers to run them, workplace

    burnout is an indisputable factor of the Professionals. Perhaps

    reflecting this dichotomy, nearly 67 per cent of the Professionals

    confessed that their biggest weakness was exclusive luxury holiday

    packages, as compared to 65 per cent and 54 per cent respectively, for

    both the Inheritors and the Self-made.

    Travel

    A majority of the ultra HNIs travel at least twice a year, while about 15-

    20 per cent of the Inheritors and the Self-made travel thrice or more

    Professionals have a penchant for travel

    Overall

    Inheritors

    Self-made

    Professionals

    100

    143

    94

    91

    Note: Data values for the three ultra HNI profiles are indexed to Overall.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

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    Note: Data values for the cities are indexed to All India.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Ultra HNIs in Mumbai spend far lesser on travel

    116Other cities

    Delhi99

    Bengaluru99

    All India100

    Mumbai91

    annually. For the Inheritors and the Self-made, the most common

    reasons for travel abroad are family functions, business purposes, or

    leisure, not necessarily in that order. For the Professionals, it is mostly

    either conferences, business trips or vacations (including leisure, sports

    or entertainment events).

    The average stay of travel overseas, particularly if it is for sightseeing, is

    1-2 weeks. Weekends or short 3-4 day breaks are increasingly being

    used for quick getaways within the country, even within familiarsurroundings, if only to take a break from the monotony of routine

    work.

    Sometimes, we just move to the Taj over the weekend and chill out. My

    kids carry their cycle and toys. It is good fun. Completely disconnected

    from work, but you are still in familiar surroundings, a Mumbai-based

    ultra HNI remarked.

    A majority of ultra HNIs travel abroad at least twice a year

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    36%

    10%

    8%

    13%

    33%

    54%

    T.O.P. India - Kotak Wealth & CRISIL Research 29|

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    11.1%

    11.1%

    Once a year Twice a year Thrice a year

    More than

    thrice a year

    No fixed

    frequency

    1-2 days

    3 days - 1 week

    1 - 2 weeks

    More than 2 weeks

    Not fixed

    33.4%41.6%59.2%54.5% 76.9%

    24.2% 15.4% 22.2%

    22.2%

    41.7%30.0%

    6.1%2.5%

    15.2% 8.3% 7.7% 16.7%

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Average duration of stay is 1-2 weeks, regardless of the frequency of overseas travel

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    Interestingly, economy class appears to be the most preferred mode of

    travel overseas for both the Inheritors and the Self-made; while nearly

    70 per cent of the Inheritors and 64 per cent of the Self-made said they

    travel economy class, nearly 70 per cent of the Professionals said they

    travel business class.

    That may appear a trifle peculiar, but is nonetheless easy to understand

    if one considers that the Professionals travel mostly for conferences or

    business purposes, which is generally paid for by the company.

    Moreover, the economy class is favoured for short flights overseas,

    whereas the business class is the preferred choice for long flights. For

    short holidays within the country, most ultra HNIs choose to drive to

    their destinations.

    Besides, in the case of the Inheritors, accustomed as they are to setting

    the standards, there really is no one that they need to emulate or look

    up to. Even after he became America's first billionaire, John Rockefeller

    chose to operate from a very spartan office. When a curious visitor once

    asked him how he expected to impress anyone with an office such as

    his, Rockefeller retorted: "Who do I have to impress?"

    The motives for vacationing are diverse. Many of them, particularly

    those who are still active in their businesses, want to get away,

    anywhere, to relieve themselves of the tedium associated with work

    and come back rejuvenated, while others, particularly the younger

    ones, indulge individual tastes such as scuba diving, photography,

    landscape and the environment and choose the locale accordingly.

    I chose a vine chateau in France for my holiday. Staying and driving

    along the countryside was a wonderful experience, one of the

    respondents recalled.

    For some others, it is the sheer pleasure of gambling. Every time I travel,

    if there is a casino, I gamble. I have made my share of profits there. Why

    not?

    If I am visiting my daughter, my holidays last for a month; otherwise, in

    other destinations, it is usually a couple of weeks, according to another

    ultra HNI.

    The potential market size of the luxury vacationing industry (includes

    hotels, fine dining and travel) was estimated to be `234 billion as of

    2010-11. An average ultra HNI takes at least two holidays per year one

    short and one long. During these holidays, he spends money on

    business or first class air travel and best-in-class luxur y hotels.

    Associated as they are with wealth, premium lifestyle, and brands, it

    should come as no surprise that luxury watches are a coveted item for

    ultra HNIs.

    For those born into wealth, a luxury watch is a thing to be flaunted; a

    status symbol, the hallmark of a complete man. It is marginally less so in

    the case of a professional, and the numbers ref lect that.

    Nearly 74 per cent of the Inheritors and 55 per cent of the Self-made

    professed their inclination to buy a luxury watch, whilst only one-third

    of the Professionals did so. Predictably, the preference appears to

    decline with age, with only 33 per cent of those above 55 years

    spending on it compared with 74 per cent of those under 40.

    Ostensibly, even among the supra-rich, the motivation to display and

    impress diminishes as one grows older. A majority of those surveyed,

    said they owned 2-5 or more luxury watches. Rolex, Omega, Rado,

    Cartier, Piaget, Breguet, Jaeger Le Coulture, and Girard Perregaux are

    sought-after brands .

    Indias potential luxury watch market was an estimated `15 billion in

    2010-11. A majority of luxury watch purchases in the country take place

    Luxury watches

    Even in this high-tech age, luxury watches still easily outrank

    expensive electronic gadgetry such as luxury mobile phones in terms

    of aspiration.

    T.O.P. India - Kotak Wealth & CRISIL Research 31|

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    Luxury watches are a coveted item for Inheritors

    Note: Data values for the three ultra HNI profiles are indexed to Overall.Source: T.O.P. India - Kotak Wealth & CRISIL Research

    96

    109

    73

    100

    Inheritors

    Overall

    Self-made

    Professionals

    in Mumbai or Delhi, although the aspiration for them is quite high in

    other Tier I and Tier II cities.

    Indians, regardless of age, class, or wealth, have always been enthralled

    by jewellery. Because of its dual utility as an investment, the fascination

    with it has not shrunk remarkably even during times of economic

    turmoil.

    Weddings and special occasion purchases and the ability of high valuediamonds and jewellery to act as a store of value make this market a lot

    more resistant to ups and downs.

    The ultra HNIs are no exception to this.

    Wearing jewellery is the most common form of display of wealth and

    social status.

    Jewellery and precious stones

    It is, therefore, not surprising that the Inheritors and the

    Self-made spend more on jewellery than the Professionals. The more

    prosperous you are, the more the jewellery on your person.

    Jewellery a traditional fascination for Inheritors

    Note: Data values for the three ultra HNI profiles are indexed to Overall.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    110Inheritors

    93 Self-made

    100Overall

    80Professionals

    Note: Data values for the cities are indexed to All India.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Ultra HNIs in Delhi are relatively the biggest spenders on jewellery

    Other cities

    109

    100All India

    91

    Bengaluru

    111Delhi

    Mumbai93

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    The potential market size of luxury jewellery was estimated at ` 229

    billion in 2010-11. According to industry estimates, luxury jewellery is

    almost 15 per cent of the total diamond jewellery market.

    The really top end of the luxury jewellery market, dominated by leading

    family jewellers and independent jewellery designers, would be large

    high-quality solitaires (over 3 carat) and high-end, diamond-studded

    jewellery (over `1 million per piece).

    Major global brands such as Cartier, Chopard, and Tiffany have been in

    the country for a while now. However, given their limited range, lack of

    custom-made designs and reluctance of Indians to pay a premium for

    designer jewellery, their impact on the market has so far been muted.

    Today, however, there is an increased awareness and focus in the Indian

    jewellery industry on design; apart from designers, theme-based

    collection designers too are drawing clientele. Top family jewellers, in

    particular, focus on this segment a lot more. The jewellery industry inthe country has traditionally operated on the basis of trust, and those

    having historical relationships with wealthy families do have a

    significant advantage.

    Driven by the complementarity of the luxury jewellery market with the

    apparel market, fashion designers have increasingly turned their

    attention to the former segment. The demand for luxury jewellery in

    the country is virtually insatiable, and unlike other luxury products, this

    market is more evenly distributed, with demand high in cities such as

    Kolkata and Chennai.

    Although owning a car is now a necessity, a luxury car such as a

    Mercedes or BMW is still used to send out an I have arrived lifestyle

    statement. Luxury cars are those with an on-road price of`2.3 million

    or above.

    Luxury cars

    In February last year, in Aurangabad, while working out at a gym, a city-

    based property developer shared with a couple of friends his

    childhood dream of owning a Mercedes. He suggested that all his

    friends should also join in.

    "We laughed it off as we were not sure of even 11 people joining the

    bandwagon. But he continued to pursue the idea wherever and

    whenever he got an opportunity," reminiscences one of the buyers.

    The initiative burgeoned into a deal with Mercedes that was negotiated

    at the companys headquarters in Germany. The result: Last October,

    150 Mercedes were sold on one single day to a group of buyers in the

    city comprising doctors, builders, industrialists and professionals.

    The aim, in this instance, was to showcase the citys wealthy while

    simultaneously availing of discounts pursuant to the mass booking.

    Most ultra HNIs own a number of cars to suit their diverse needs.Some of the popular brands, our survey revealed, were Honda,

    Toyota, Mercedes, BMW, Audi, Skoda, and Hyundai. On an average,

    the Inheritors own 3-4 cars, while the Self-made and the Professionals

    own 1-2 cars each.

    In terms of aspirational cars, an overwhelming favourite is the SUV

    (sports utility vehicle) or the crossover SUV, perhaps in part because of

    the rugged, macho image associated with it, coupled with the fact that

    it is ideal for short family holidays in nearby locales. Another sought-

    after model is a sports car or a roadster. Interestingly, the Professionals

    showed the greatest desire to own an ultra-luxury car, while the

    younger Self-made ultra HNIs prefer an SUV.

    For regular use in cities, Japanese cars are preferred because they are

    trusted for Indian roads. Among the younger Self-made, luxury cars are

    a definite style message.

    T.O.P. India - Kotak Wealth & CRISIL Research 33|

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    11%

    5%MITSUBISHI

    MAHINDRA12%MERCEDES 17%

    11%

    31%24%

    9% 6%

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Japanese brands the most trusted cars for Indian roads

    Other brands

    Note: Ultra HNIs have multiple car ownership. Hence, the percentage values do not add up to 100.

    64%HONDA 52%TOYOTA 36%SUZUKI

    (MARUTI)

    6%TATACHEVROLET FORD VOLKSWAGEN

    BMWHYUNDAI SKODA

    The potential size of the luxury car market was estimated at `140-150

    billion as of 2010-11. Luxury car sales have grown at a CAGR of 22 per

    cent over the last three years (2008-09 to 2010-11). This growth is

    mainly attributed to the entry of new luxury car players in India,

    increasing spending propensity of the customers, easy availability of

    finance and improving economic scenario. India being a growth

    market, players have focused on increasing sales in the country and

    thereby have enhanced their dealership network considerably. For

    instance, Audi has enhanced its dealer network to more than 15 dealers

    with BMW having more than 20 dealers across the country as of

    2010-11. This has aided the growth of the luxury car market

    considerably.

    The growth in the luxury car market has also been driven by a number

    of new model launches, and an increase in the spending propensity of

    customers has led to high demand for luxury vehicles. Also, attractive

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    Note: Data values for the cities are indexed to All India.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Ultra HNIs in Bengaluru relatively the lowest spenders on household electronics

    All India

    100

    Mumbai

    Bengaluru

    Other cities

    Delhi

    100

    109

    9896

    equated monthly installments (EMI) schemes by financiers that help

    reduce the EMI for customers has led to easy availability of finance,

    thereby leading to high growth in the luxury car sales.

    In todays high-tech era, marked by rapid changes in technology and

    constantly evolving products, it is obvious that many high-priced items

    that enhance and complement personal lifestyles will hold sparkle for

    those who can afford them.

    Although it would be fair to say that all ultra HNIs spend a great deal of

    money on high-end electronics, the Professionals stand out in this

    respect; their spend on household electronics is next only to

    holidaying. This is ostensibly because of their familiarity and ease with

    technology; due to their education and work profile, many of them

    have encountered or own similar products and are seeking to upgrade

    them to match their lifestyles.

    As you age you dont want to spend on frivolous things. You are more

    into buying things which will last for long, you want to spend more on

    having good experiences like holidays, one older ultra HNI

    underscored.

    In India, household luxury electronics is a vast segment that includes

    high-end home entertainment systems 55 or larger television and

    sound systems from brands such as Bang & Olufsen; custom-built

    entertainment rooms or theatres costing upwards of`1 million and

    high-end mobile phones from luxury brands such as Vertu. An

    emerging trend in this sector is that of home automation, wherein

    Household electronics

    Born into the information age, the younger generation is particularly

    comfortable and hands-on with technology, and that is reflected in

    their higher spend on such items. The older ultra HNI is more likely to

    purchase them as gifts to family or friends, rather than for personal use.

    appliances and gadgets at home can be operated through remote

    control.

    The potential luxury electronics market in India was estimated at `51billion in 2010-11. Although the market in India for luxury mobile

    Household electronics resonate more with Professionals

    Note: Data values for the three ultra HNI profiles are indexed to Overall.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    lla

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    133109

    100

    86

    T.O.P. India - Kotak Wealth & CRISIL Research 35|

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    Note: Data values for the cities are indexed to All India.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Ultra HNIs in Mumbai are bigger spenderson apparel and accessories

    Mumbai119

    All India100

    Bengaluru100

    Other cities92

    Delhi

    84

    phones is still niche, albeit a growing one, there is huge demand for

    home entertainment units, whose demand is closely correlated to the

    demand for luxury homes. It has been observed that people who

    purchase large homes or bungalows typically convert one of the rooms

    into an entertainment centre with the assistance of interior designers

    who also help source the various components such as the television,

    audio systems, blu-ray players and gaming consoles, as well as design

    the aesthetics of the rooms.

    This market extends beyond the metros to emerging Tier I cities such as

    Bengaluru, Chennai, Hyderabad, and Ahmedabad. Although

    purchasing behaviour varies from place to place, buyers in the larger

    cities or metros are more brand-aware and engage in a lot of due

    diligence before buying these products. In smaller cities, purchases are

    driven more by the I want one too attitude.

    There is a high import duty on such goods, due to which grey market

    purchases in the segment are appreciable.

    Dressing nattily is a common human trait, and the degree of spending

    on them differs only on the basis of individual preferences. Inheritors,

    having grown up in an atmosphere of luxury, are more knowledgeable

    about international designer brands and tastes are sometimes

    developed at a far earlier age.

    Price is never the dominant consideration for Inheritors while buying a

    dress; brand is. Most of our respondents from the Inheritor category

    indicated that they were drawn towards, and more aware of,

    international designer brands and utilise their overseas visits to

    purchase their favourite brands. I have not shopped in India for the last

    10 years, one of them remarked.

    Apparel and accessories

    The same international brands in India dont have the same range,

    so I pick them up when I travel overseas. Also, apparel, especially

    international, better to buy them abroad. The range, the cut, the finish,

    is better there, even the price.

    The Self-made mirror the mindset of the Inheritors to some extent,

    although the younger ones among them, for reasons such as greater

    networking, are bigger spenders on clothing and accessories

    compared with the older lot.

    The three big segments of the fashion luxury apparel market are the

    international branded apparel, Indian designer wear, and accessories.

    The market is segmented on the basis of wear occasions.

    International brands cater to casual wear, formal western wear, and

    accessories, while Indian designers cater to the traditional, ethnic wear

    market. International brands, with the exception of Canali, have by and

    large stayed away from the Indian wear market.

    The Professionals spend a relatively lower portion of their income on

    dressing, and they show no particular proclivity towards either

    domestic or international brands.

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    Note: Data values for the three ultra HNI profiles are indexed to Overall.Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Professionals show the lowest inclination to spend on

    branded apparel and accessories

    107Inheritors

    100Overall

    77Professionals

    100Self-made

    Indian designers have experimented with western formal and casual

    wear, but their success rate is hardly anything to write home about.

    There are no major success stories among global brands in India as yet

    either, although the general perception is that the chances of being

    successful are closely related to the awareness of the brand.

    In contrast to mature markets, the apparel market in India for men is

    much larger, constituting around 50 per cent, and has seen the entry of

    several brands including Louis Vuitton, Burberry, Gas, Versace, and

    Armani. Some of them forayed into the country in collaboration with

    more active Indian partners such as Murjani Group, Sachdeva Group,

    Raymonds and DLF, and the results of these brands have been mixed

    while some have been fairly successful, some have exited as well.

    There are some multi-brand players as well The Collective by Madura

    Garments, for instance. Most of these brands have ventured out of five-

    star hotels, which was their first footprint, into luxury malls and the high

    street. Market growth has been aided by the presence and expansion of

    these brands.

    The industry sees the success of certain brands as an indication of the

    maturing of the consumer, and the latent demand for luxury apparel,

    which is being buoyed by fashion shows, new luxury store launches

    and end-of-season sales, and price competitiveness (compared with

    international prices).

    The potential market for apparel and accessories in India was estimated

    at`64 billion as of 2010-11, and its mainstay is Indian traditional wear,

    sarees and designer wear, particularly for weddings and personal

    collections. Most designers today have their own exclusive boutiques,

    either in five-star hotels or even in luxury malls.

    Accessories are a very attractive segment of this market, and its

    potential is huge. Because of the standard nature of these products

    such as handbags, belts, sunglasses and cuff-links, which are fast

    moving items certain global brands have done well in the domestic

    market.

    As people grow richer, they are finding newer ways to splash their

    money around.

    And where do Indians like to spend the most? The Big Fat Indian

    Wedding, where else! The wedding planner has arrived in India, and in a

    big way. And destination and theme weddings are the in-thing on the

    circuit. So, marriage in Canada, reception in Morocco, and honeymoon

    in Thailand is not a novelty anymore.

    New trends in spending

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    Note: Data values for the cities are indexed to All India.Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Ultra HNIs in Mumbai relatively the highest spenderson home dcor

    Mumbai118

    Other cities107 100

    All India83

    Bengaluru91

    Delhi

    Destination weddings, in fact, are a hot favourite with the super rich,

    and event management companies are combining with the super rich

    to make it an affair to remember, never mind the expense.

    Another attended a wedding on a ship in Australia.

    Theme weddings too are an interesting variant. The Trang underwater

    wedding ceremony in February in Thailand is one such, or the sky-

    jumping wedding. Or even a beach wedding in Hawaii, or wedding

    celebrations spread over different days in different venues.

    The wedding ceremony of a model and actress with a hotel magnate

    was spread over 10 days in three different cities in India. The multi-

    million dollar celebration involved 600 guests from 26 countries being

    ferried around on chartered jets.

    Chartering aircraft is not confined to weddings alone. In a cricket crazy

    nation, friends sometimes charter flights in groups to attend cricket

    matches, such as the World Cup semifinal between India and Pakistan

    in Mohali.

    My friend had a wedding abroad, and for guests who couldnt travel

    with them (the wedding party), arranged for live video streaming, one

    of them said.

    Even losing has its virtues, apparently. One ultra HNI talked about how

    you can be an angel investor, invest in a number of companies, and

    then boast at parties about how much was lost in the ventures!

    Further, partying has also become more frequent. People are not

    averse to having weekday parties, with larger groups and on the

    house parties. Earlier, people used to spend on expensive liquor for

    small gatherings or for close friends, but now even if there are 3,000

    people attending, vintage wines and expensive spirits are being

    served, one of them commented.

    Owning aircraft and yachts has also become popular, although

    teething infrastructural problems such as ports for berthing, and

    bureaucratic hassles are discouraging factors. One of Indias billionaires

    owns four yachts. Another is believed to have purchased some islands

    in Lakshwadeep, and a luxury mansion on a secluded island off the

    coast of Cannes.

    Some of our respondents said they had even spent a considerable

    sum of money on storing their stem cells.

    In short, the dictum is: Have money, will spend.

    Note: Data values for the cities are indexed to All India.

    Source: T.O.P. India - Kotak Wealth & CRISIL Research

    Ultra HNIs in Delhi and Bengaluru spend relatively less

    on luxury writing instruments

    Other cities

    120Mumbai

    114All India100

    Delhi

    85Bengaluru

    85

    38 T.O.P. India - Kotak Wealth & CRISIL Research|