Web Admin Console - Release Management

Steve Parker

Richard Lechner

Terms of This Presentation

This presentation was based on current information and resource allocations as of October

2009 and is subject to change or withdrawal by CA at any time without notice.

Notwithstanding anything in this presentation to the contrary, this presentation shall not serve

to (i) affect the rights and/or obligations of CA or its licensees under any existing or future

written license agreement or services agreement relating to any CA software product; or (ii)

amend any product documentation or specifications for any CA software product. The

development, release and timing of any features or functionality described in this presentation

remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary,

upon the general availability of any future CA product release referenced in this presentation,

CA will make such release available (i) for sale to new licensees of such product; and (ii) to

existing licensees of such product on a when and if-available basis as part of CA maintenance

and support, and in the form of a regularly scheduled major product release. Such releases

may be made available to current licensees of such product who are current subscribers to CA

maintenance and support on a when and if-available basis. In the event of a conflict between

the terms of this paragraph and any other information contained in this presentation, the

terms of this paragraph shall govern.

2 October 12, 2009 Web Admin Console- Release Management Copyright © 2009 CA

For Informational Purposes Only

Certain information in this presentation may outline CA’s general product direction. All

information in this presentation is for your informational purposes only and may not be

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3 October 12, 2009 Web Admin Console- Release Management Copyright © 2009 CA

Abstract

> Release management workflows let’s you get a handle on

how software is distributed in a managed environment.

Using the Web Admin Console (WAC) see how release

management is implemented, including the capability to

release software that follows ITIL Release Management

best practices. In this session we will look at how release

management is achieved with our out-of-the-box

implementation and then explore some of the options for

customization of the workflows that support this feature.

Agenda

> Overview

What is Release Management?

CA Release Management

Types of Releases

Web Console Release Management Architecture

> Setup and Configuration

> Using Release Management

> CA Workflow and Sub Activities

> Q & A

What Is Release Management?

> To design and implement efficient procedures for

installation and distribution of changes to IT systems.

> To communicate and manage expectations of the

customer during the planning and rollout phases.

> The focus is the protection of live environment and its

services through use of formal procedure and checks.

CA Release Management

> Partially implements ITIL Release Management.

> Optionally - Update Service Desk” activity to integrate

with CA Service Desk Manager.

> Predefined Process Definition in CA Workflow.

> Four types of Releases available:

“Major"," Minor” ,”Emergency” ,”Custom”.

> Optional - “Release Backout” phase.

Types of Releases

> Major Release:

Incorporates Release Validation and Release Approval phase.

Release initially deployed on Test environment before the

Production Environment.

> Minor Release:

Has only the Release Approval phase before deploying onto the

Production Environment.

> Emergency Release:

Used to deploy Release without Release Approval.

> Custom Release:

Templates with customized parameters created and used here.

Release Management Flow

Release

Management

Rejected

Rejected

Accepted

Accepted

Minor Release Major Release

CA

Workflow

Select Release from the Definitive

Software Package Catalog

Release

Type

Deploy Release on

Test Environment.

Release

Validation

Release

Sign Off

Release Notification.

Deploy Release on

Production Environment.

Architecture

(Service Desk)

ITCM Domain Manager ITCM Web Console

EEM + CA Workflow

Configuration Steps:

1. Embedded Entitlements Manager

2. Workflow component

3. ITCM - Web Admin Console

4. ITCM - LDAP

5. Service Desk with LDAP

Configure Embedded Entitlements Manager

> Configure the EEM Server to reference global users and

groups.

Configure Embedded Entitlements Manager

> Assign permissions to the required users.

Configure Workflow Component

> Import the Release Management Process Definition

Release Management Process Definition Roles

> Following are the actors that need to be configured:

DSMWebService: (Invokes the Software Delivery Web

Services)

> RM flow

ReleaseValidator: (Performs Release Validation Activity)

ReleaseApprover: (Performs Release Approval Activity)

Configure Workflow Component

> Configure DSMWebService Actor

Configure Workflow Component

> Configure Actors:

Release Validator

Release Approver

Configure ITCM with LDAP

Configure ITCM with LDAP

Configure ITCM Web Admin Console

> Open the configuration file:

<install-drive>:\Program

Files\CA\DSM\WebConsole\webapps\wac\WEB-

INF\classes\com\ca\wac\config\WACConfig.properties

> Populate the below keys:

WorkflowInstalled=true

WorkflowURL=http://<CA_WorkflowMachineHostname>:

<PortNumber>/pm

WorkflowProcessDefination=Release Management

ServiceDeskEndpoint=http://<CA_ServiceDeskMachine_Hostnam

e>:<PortNumber>/axis/services/USD_R11_WebService?wsdl

CA Service Desk Manager Integration

> Optional

> Can Share EEM and WF

> Will update associated Change Order with

Release progress

Integrate Service Desk with LDAP

Integrate Service Desk with LDAP

> Grant Web Authentication Access to LDAP Group

Integrate Service Desk with LDAP

Using Release Management

Remember to login using LDAP credentials

WAC Release Management

WAC Release Management

Using Release Management

> Minor Release Demo

Using Release Management

Using Release Management

Using Release Management

Using Release Management Continued

Using Release Management Continued

Using Release Management

Using Release Management Continued

Using Release Management

Using Release Management

Using Release Management

Using Release Management

Login to WF with Release Approver’s User details .

Using Release Management

Release Approved

Using Release Management

Using Release Management

Using Release Management

> If integration enabled – WF activity logs in Service Desk

Release Management Workflows

> Implemented using CA Workflow

> Stand alone or integrated with WF from:

CA Service Desk Manager

CA Service Catalog

CA Release Management

Release Validation Sub Activity

Release Approval Sub Activity

Release Deployment Sub Activity

Release Backout Check Sub Activity

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Any further questions?

Web Admin Console - Release Management

Steve ParkerRichard Lechner