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Web Center Training ©2003 Optimum Technology, Inc.

Web Center Training ©2003 Optimum Technology, Inc

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Page 1: Web Center Training ©2003 Optimum Technology, Inc

Web Center Training

©2003 Optimum Technology, Inc.

Page 2: Web Center Training ©2003 Optimum Technology, Inc

Objectives

• Introduce you to the Web Center

• Review end user functions

• Review content management functions

• Review pharmacy upload functions

©2003 Optimum Technology, Inc.

Page 3: Web Center Training ©2003 Optimum Technology, Inc

Understanding Web Center

• Provides for filing of online requests for data, tracking them and responding to them

• Mechanism to alert users about suspected offenders

• FAQs, News and Reference links

• Provides a means for pharmacies to directly upload their data and track their uploaded files

©2003 Optimum Technology, Inc.

Page 4: Web Center Training ©2003 Optimum Technology, Inc

Web Center Home Page

Menu bar

Unread requests message

Navigation

Posted alerts

News items

Announcements

Page 5: Web Center Training ©2003 Optimum Technology, Inc

Home Page – user who can post alerts

Status drop down

Page 6: Web Center Training ©2003 Optimum Technology, Inc

View Requests

Requests sent to you

Requests you sent

Page 7: Web Center Training ©2003 Optimum Technology, Inc

Submit Requests

Requests type

Page 8: Web Center Training ©2003 Optimum Technology, Inc

Submit Requests to Multiple users

Page 9: Web Center Training ©2003 Optimum Technology, Inc

Submit Request – To Manager

Page 10: Web Center Training ©2003 Optimum Technology, Inc

Submit Request – To Manager

Send Request to Manager

Select Report Format

Page 11: Web Center Training ©2003 Optimum Technology, Inc

Submit Request – Approved Request

Page 12: Web Center Training ©2003 Optimum Technology, Inc

Submit Request – View Request Report

Page 13: Web Center Training ©2003 Optimum Technology, Inc

View Report

Page 14: Web Center Training ©2003 Optimum Technology, Inc

Submit Request – No Patient Found

Page 15: Web Center Training ©2003 Optimum Technology, Inc

Submit Requests to Supervisor

Page 16: Web Center Training ©2003 Optimum Technology, Inc

View Alerts

All alerts posted in the system that you can

viewAlerts you submitted

Choose the subset you

want to view

Page 17: Web Center Training ©2003 Optimum Technology, Inc

Alert Detail

Click here to respond

to an alert

Click here to print the alert

Page 18: Web Center Training ©2003 Optimum Technology, Inc

Submit Alerts

Complete as much

information as possible to help with identification

Page 19: Web Center Training ©2003 Optimum Technology, Inc

Search Alerts

System retrieves data based on an ’ANDED’ search

for all field criteria entered

Search is done on an exact match unless an ‘*’ is specified

Page 20: Web Center Training ©2003 Optimum Technology, Inc

Post Alerts

Expiration date

Regions to post to

User roles to distribute to

Reject Reason

Page 21: Web Center Training ©2003 Optimum Technology, Inc

View Notifications

Indicates errors when distributing the notification

Page 22: Web Center Training ©2003 Optimum Technology, Inc

View Notification Errors

Use this to notify users who did not get the document first time

Page 23: Web Center Training ©2003 Optimum Technology, Inc

Submit Notifications

Choose user region and role to distribute

notification

Click Browse to search your

drives for the upload file

Page 24: Web Center Training ©2003 Optimum Technology, Inc

Viewing Messages

Click a line to view

Page 25: Web Center Training ©2003 Optimum Technology, Inc

Creating Messages

Create messages to

ask a question

Page 26: Web Center Training ©2003 Optimum Technology, Inc

Responding to Messages

Enter response text and click the Save button to

send the message to the

originator

Change the status if

applicable

Page 27: Web Center Training ©2003 Optimum Technology, Inc

My AccountClick to

change your password

Click to change your response

type

Page 28: Web Center Training ©2003 Optimum Technology, Inc

User Directory

Page 29: Web Center Training ©2003 Optimum Technology, Inc

Pharmacy Upload

Select the file to upload

Click the upload button

Page 30: Web Center Training ©2003 Optimum Technology, Inc

Pharmacy Upload

System’s response to the

upload

Page 31: Web Center Training ©2003 Optimum Technology, Inc

View Uploaded Files

Date range for viewing

uploaded files

Summary row for each

uploaded file

Click to view report for this

file’s processing

Summary report on all files

Page 32: Web Center Training ©2003 Optimum Technology, Inc

FAQs

View a topic by clicking it in the

list

Add a topic by clicking this

button (must be permitted in

security profile)

Page 33: Web Center Training ©2003 Optimum Technology, Inc

FAQ Topic Details

Page 34: Web Center Training ©2003 Optimum Technology, Inc

Reference Links

Click a link in the list to

view it

Page 35: Web Center Training ©2003 Optimum Technology, Inc

InfoCenter

Click this button to add an item to the

InfoCenter

Click an item in the list to

view it

Page 36: Web Center Training ©2003 Optimum Technology, Inc

Adding a news item

Fill in details and Upload image

Page 37: Web Center Training ©2003 Optimum Technology, Inc

Adding a reference link

Text to be displayed

Web site link