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Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives Web Site Redesign Wholesale Interconnection Documents Agreements & Amendments Architecture Wholesale Communications Initiatives Web Group April 23, 2003 Presentation Design - Final Draft For Review by CLEC/Resellers via CMP Document Review Process

Web Site Redesign Wholesale Interconnection Documents Agreements & Amendments Architecture

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Web Site Redesign Wholesale Interconnection Documents Agreements & Amendments Architecture. Wholesale Communications Initiatives Web Group April 23, 2003 Presentation Design - Final Draft For Review by CLEC/Resellers via CMP Document Review Process. - PowerPoint PPT Presentation

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Page 1: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Web Site Redesign Wholesale Interconnection

Documents

Agreements & Amendments Architecture

Wholesale Communications Initiatives Web Group

April 23, 2003

Presentation Design - Final Draft

For Review by CLEC/Resellers via CMP Document Review Process

Page 2: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Updating and streamlining the presentation of SGAT’s (and all other Wholesale related regulatory agreements & amendments) will require a coordinated linking structure between two distinct “tree architectures” of the qwest.com site:

• Public Policy, which is within the About Qwest structure

• Wholesale which is directly off the qwest.com structure

Page 3: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Qwest.com home page

Wholesale Site link found here

Public Policy Site link found here under About Qwest

• This is the main About Qwest Site

• Public Policy is one of the key component

• There are two links that take a user to the same Public Policy main site.

• The “mouse-over” will display the main segments of the Public Policy site.

Page 4: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Public Policy main page

Regulatory Documents shown as their own site within Public Policy at http://www.qwest.com/about/policy/regulatoryDocs/index.html

This is the main Regulatory Documents Page

We will link the SGAT listing here to the SGAT page within the Wholesale section of the qwest.com site.

Page 5: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Resources Navigation Drop-down Menu

Interconnection Agreements & Amendments

We will build a new area within the “Resources” section of the Wholesale site.

This new area will house all the Regulatory Documents appropriate to Wholesale.

It will be named “Interconnection Agreements & Amendments”

This list will be alphabetized

Interconnection Agreements & Amendments

Amendments•Questionnaires

•Wholesale – New Products & Services

Agreements•Ancillary Agreements

•SGATs – State Specific Statements of Generally Available Terms and Conditions

•Interconnection (CLECs & Resellers)

•Reseller

•Opt-In Provisions

•Wholesale Interconnection Agreements – Negotiations Template

•Wireless Agreements

Web Design “Tree Structure” for housing Interconnection Agreements & Amendments Content on Wholesale Site

Page 6: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Interconnection Agreements & Amendments

Note: Text in red does not appear on the site. It is directional coding for HTML programmers.

Agreements• Ancillary Agreements

• Opt-In Provisions

• SGATs – State Specific Statements of Generally Available Terms and Conditions

• Interconnection (CLECs & Resellers)

• Resale

• Wholesale Interconnection Agreement – Negotiations Template

• Wireless Agreements

Amendments• Questionnaires

• Wholesale – New Products & Services

Business Procedures

Getting Started - Facility Based CLECs - ResellersAccount TeamBilling – Additional OutputBilling – Percentage WorksheetBilling – Billing & Receivable Tracking

(BART)Billing – Customer Records and

Information System (CRIS)Billing – Daily Usage File (DUF)Billing – Integrated Access Billing

Systems (IABS)Billing – LEXCISBilling – Taxes and Tax ExemptionBona File Request (BFR) & Special

Request (SR) ProcessesCalling Card / LIDB

CLEC Requested UNE Construction (CRUNEC)

Common LanguageCustomer ContactsDirectory OrderingEarly Order OpportunityElectronic AccessExpedites and Escalations OverviewFeaturesForecastingFormal Complaint ProcessGeographic DeaveragingInterconnection Agreements &

Amendments- Negotiations Template- Opt-In Provisions- SGATs

Local Service FreezeLocal Service Ordering Guidelines

(LSOG)Long Distance Carrier SelectionMaintenance & Repair OverviewManual InterfacesMigrations and ConversionsNegotiations ProcessQuestionnaires

- Amendments- New Customer

Ordering OverviewPre-Ordering OverviewPoof of Authorization/Letter of Agency

(LOA)Provisioning & Installation OverviewQPAPRegulatory CommissionsService IntervalsTariff LocationsTechnical PublicationsTelecommunications AssociationsUnauthorized Service Provider ChangeUSOC/FID Finder

Page 7: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Interconnection Agreements & AmendmentsSGATS (Wireline)Qwest's Statements of Generally Available Terms and Conditions for Interconnection, Unbundled Network Elements, Ancillary Services and Resale of Telecommunications Services

Interconnection Business

Q(uick) Links

Amendments

Amendment Questionnaires

Interconnect Agreements

• Ancillary Agreements

• Opt In Provisions

• Resale Agreements

• Wireless Agreements

• Wireline SGATs & Template

SGAT Reference Documents (link to http://www.qwest.com/about/policy/sgats/)

Business Procedures

Getting Started - Facility Based CLECs - ResellersAccount TeamBilling – Additional OutputBilling – Percentage WorksheetBilling – Billing & Receivable Tracking

(BART)Billing – Customer Records and

Information System (CRIS)Billing – Daily Usage File (DUF)Billing – Integrated Access Billing

Systems (IABS)Billing – LEXCISBilling – Taxes and Tax ExemptionBona File Request (BFR) & Special

Request (SR) ProcessesCalling Card / LIDB

CLEC Requested UNE Construction (CRUNEC)

Common LanguageCustomer ContactsDirectory OrderingEarly Order OpportunityElectronic AccessExpedites and Escalations OverviewFeaturesForecastingFormal Complaint ProcessGeographic DeaveragingInterconnection Agreements &

Amendments- Negotiations Template- Opt-In Provisions- SGATs

Local Service FreezeLocal Service Ordering Guidelines

(LSOG)Long Distance Carrier SelectionMaintenance & Repair OverviewManual InterfacesMigrations and ConversionsNegotiations ProcessQuestionnaires

- Amendments- New Customer

Ordering OverviewPre-Ordering OverviewPoof of Authorization/Letter of Agency

(LOA)Provisioning & Installation OverviewQPAPRegulatory CommissionsService IntervalsTariff LocationsTechnical PublicationsTelecommunications AssociationsUnauthorized Service Provider ChangeUSOC/FID Finder

Resale Business

Note: Text in red does not appear on the site. It is directional coding for HTML programmers.

Page 8: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Agreements & AmendmentsWireless AgreementsQwest’s Wireless Service Providers (WSP) Interconnection Agreement Templates.

Business Procedures

Getting Started - Facility Based CLECs - ResellersAccount TeamBilling – Additional OutputBilling – Percentage WorksheetBilling – Billing & Receivable Tracking

(BART)Billing – Customer Records and

Information System (CRIS)Billing – Daily Usage File (DUF)Billing – Integrated Access Billing

Systems (IABS)Billing – LEXCISBilling – Taxes and Tax ExemptionBona File Request (BFR) & Special

Request (SR) ProcessesCalling Card / LIDB

CLEC Requested UNE Construction (CRUNEC)

Common LanguageCustomer ContactsDirectory OrderingEarly Order OpportunityElectronic AccessExpedites and Escalations OverviewFeaturesForecastingFormal Complaint ProcessGeographic DeaveragingInterconnection Agreements &

Amendments- Negotiations Template- Opt-In Provisions- SGATs

Local Service FreezeLocal Service Ordering Guidelines

(LSOG)Long Distance Carrier SelectionMaintenance & Repair OverviewManual InterfacesMigrations and ConversionsNegotiations ProcessQuestionnaires

- Amendments- New Customer

Ordering OverviewPre-Ordering OverviewPoof of Authorization/Letter of Agency

(LOA)Provisioning & Installation OverviewQPAPRegulatory CommissionsService IntervalsTariff LocationsTechnical PublicationsTelecommunications AssociationsUnauthorized Service Provider ChangeUSOC/FID Finder

Q(uick) Links

Amendments

Amendment Questionnaires

Interconnect Agreements

• Ancillary Agreements

• Opt In Provisions

• Resale Agreements

• Wireless Agreements

• Wireline SGATs & Template

SGAT Reference Documents (link to http://www.qwest.com/about/policy/sgats/)

Note: Text in red does not appear on the site. It is directional coding for HTML programmers.

Page 9: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Interconnection Agreements & AmendmentsAncillary AgreementsQwest’s Ancillary Agreements for Wholesale customers that do not have an Interconnection agreement with Qwest.

Specific Ancillary Agreements

CLASS (Customer Local Area Signaling Services)

Directory Assistance

ICNAM (InterNetwork Calling Name Delivery Service)

LIDB (Line Information Database Storage)

Operator Services

Transient Interim Signaling

Transit Record Exchange

Transit Record Exchange

WSP (Wireless Service Provider) to CLEC Transit Record Exchange

Business Procedures

Getting Started - Facility Based CLECs - ResellersAccount TeamBilling – Additional OutputBilling – Percentage WorksheetBilling – Billing & Receivable Tracking

(BART)Billing – Customer Records and

Information System (CRIS)Billing – Daily Usage File (DUF)Billing – Integrated Access Billing

Systems (IABS)Billing – LEXCISBilling – Taxes and Tax ExemptionBona File Request (BFR) & Special

Request (SR) ProcessesCalling Card / LIDB

CLEC Requested UNE Construction (CRUNEC)

Common LanguageCustomer ContactsDirectory OrderingEarly Order OpportunityElectronic AccessExpedites and Escalations OverviewFeaturesForecastingFormal Complaint ProcessGeographic DeaveragingInterconnection Agreements &

Amendments- Negotiations Template- Opt-In Provisions- SGATs

Local Service FreezeLocal Service Ordering Guidelines

(LSOG)Long Distance Carrier SelectionMaintenance & Repair OverviewManual InterfacesMigrations and ConversionsNegotiations ProcessQuestionnaires

- Amendments- New Customer

Ordering OverviewPre-Ordering OverviewPoof of Authorization/Letter of Agency

(LOA)Provisioning & Installation OverviewQPAPRegulatory CommissionsService IntervalsTariff LocationsTechnical PublicationsTelecommunications AssociationsUnauthorized Service Provider ChangeUSOC/FID Finder

Q(uick) Links

Amendments

Amendment Questionnaires

Interconnect Agreements

• Ancillary Agreements

• Opt In Provisions

• Resale Agreements

• Wireless Agreements

• Wireline SGATs & Template

SGAT Reference Documents (link to http://www.qwest.com/about/policy/sgats/)

Note: Text in red does not appear on the site. It is directional coding for HTML programmers.

Page 10: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Interconnection Agreements & AmendmentsProvisions Available for Opt-In – Vxx.x

In addition to the state specific SGATS and Amendments, you have the right to “Opt In” to Interconnection Agreements that Qwest has entered into with other Qwest CLEC customers. Qwest Interconnection Agreements available for “Opt In” may be obtained from State Commissions for your review.

If you would like to “Opt In” to another CLEC’s entire Interconnection Agreement with Qwest, or portions thereof, follow the process defined in Getting Started as Facility Based Competitive Local Exchange Carrier (CLEC)

List all the state specific Opt-In Agreements Here

Business Procedures

Getting Started - Facility Based CLECs - ResellersAccount TeamBilling – Additional OutputBilling – Percentage WorksheetBilling – Billing & Receivable Tracking

(BART)Billing – Customer Records and

Information System (CRIS)Billing – Daily Usage File (DUF)Billing – Integrated Access Billing

Systems (IABS)Billing – LEXCISBilling – Taxes and Tax ExemptionBona File Request (BFR) & Special

Request (SR) ProcessesCalling Card / LIDB

CLEC Requested UNE Construction (CRUNEC)

Common LanguageCustomer ContactsDirectory OrderingEarly Order OpportunityElectronic AccessExpedites and Escalations OverviewFeaturesForecastingFormal Complaint ProcessGeographic DeaveragingInterconnection Agreements &

Amendments- Negotiations Template- Opt-In Provisions- SGATs

Local Service FreezeLocal Service Ordering Guidelines

(LSOG)Long Distance Carrier SelectionMaintenance & Repair OverviewManual InterfacesMigrations and ConversionsNegotiations ProcessQuestionnaires

- Amendments- New Customer

Ordering OverviewPre-Ordering OverviewPoof of Authorization/Letter of Agency

(LOA)Provisioning & Installation OverviewQPAPRegulatory CommissionsService IntervalsTariff LocationsTechnical PublicationsTelecommunications AssociationsUnauthorized Service Provider ChangeUSOC/FID Finder

Q(uick) Links

Amendments

Amendment Questionnaires

Interconnect Agreements

• Ancillary Agreements

• Opt In Provisions

• Resale Agreements

• Wireless Agreements

• Wireline SGATs & Template

SGAT Reference Documents (link to http://www.qwest.com/about/policy/sgats/)

Note: Text in red does not appear on the site. It is directional coding for HTML programmers.

Page 11: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Interconnection Agreements & AmendmentsInterconnection Agreement – Vxx.x

Manager – Interconnection AgreementsQwest 1801 California St. #2410Denver, CO 80202Phone: 303-965-3029 Fax: 303-896-7077

E-mail [email protected]

 

Business Procedures

Getting Started - Facility Based CLECs - ResellersAccount TeamBilling – Additional OutputBilling – Percentage WorksheetBilling – Billing & Receivable Tracking

(BART)Billing – Customer Records and

Information System (CRIS)Billing – Daily Usage File (DUF)Billing – Integrated Access Billing

Systems (IABS)Billing – LEXCISBilling – Taxes and Tax ExemptionBona File Request (BFR) & Special

Request (SR) ProcessesCalling Card / LIDB

CLEC Requested UNE Construction (CRUNEC)

Common LanguageCustomer ContactsDirectory OrderingEarly Order OpportunityElectronic AccessExpedites and Escalations OverviewFeaturesForecastingFormal Complaint ProcessGeographic DeaveragingInterconnection Agreements &

Amendments- Negotiations Template- Opt-In Provisions- SGATs

Local Service FreezeLocal Service Ordering Guidelines

(LSOG)Long Distance Carrier SelectionMaintenance & Repair OverviewManual InterfacesMigrations and ConversionsNegotiations ProcessQuestionnaires

- Amendments- New Customer

Ordering OverviewPre-Ordering OverviewPoof of Authorization/Letter of Agency

(LOA)Provisioning & Installation OverviewQPAPRegulatory CommissionsService IntervalsTariff LocationsTechnical PublicationsTelecommunications AssociationsUnauthorized Service Provider ChangeUSOC/FID Finder

Q(uick) Links

Amendments

Amendment Questionnaires

Interconnect Agreements

• Ancillary Agreements

• Opt In Provisions

• Resale Agreements

• Wireless Agreements

• Wireline SGATs & Template

SGAT Reference Documents (link to http://www.qwest.com/about/policy/sgats/)

Note: Text in red does not appear on the site. It is directional coding for HTML programmers.

Page 12: Web Site Redesign  Wholesale Interconnection Documents Agreements & Amendments Architecture

Qwest Wholesale Web Site Design – Final Draft Agreements/Amendments Architecture April 22, 2003 Author: Jarby Blackmun, Wholesale Communications Initiatives

Wholesale Interconnection Agreements & AmendmentsAmendmentsNew Products and ServicesBelow are New Products and Services not in the filed SGATs. The language can be incorporated in an Interconnection Agreement in one of three following ways:

1.The language for the new product or service and rates can be incorporated into an SGAT that is being used in the negotiation process. The Interconnection Agreement must be in the process of negotiations to incorporate language at this time.

2.Amend the Interconnection Agreement through the formal Amendment Process, whereby Qwest will send out the Amendment(s), by contacting your Qwest Sales Executive. The language is shown below for your convenience and review. If the request is to negotiate language different than that shown on a formal Amendment, a formal negotiation will be required.

3.Upon completion of the amendment to an Interconnection Agreement with the "Qwest New Product Offering Amendment", the following process may be used. The Qwest New Product Offering Amendment, allows for the use of the Advise Adoption Letter (AAL) or the Interim Advise Adoption Letter (IAAL) by which the language is shortened and products and services rates incorporated into an Interconnection Agreement. The process defined in the Qwest New Product Offering Amendment was negotiated and agreed to by the participants of the 271 hearings on General Terms and Conditions. The products and services available for the AAL and IAAL process are the same as in the Amendments and are contained in the word documents of the same title below.

Business Procedures

Getting Started - Facility Based CLECs - ResellersAccount TeamBilling – Additional OutputBilling – Percentage WorksheetBilling – Billing & Receivable Tracking

(BART)Billing – Customer Records and

Information System (CRIS)Billing – Daily Usage File (DUF)Billing – Integrated Access Billing

Systems (IABS)Billing – LEXCISBilling – Taxes and Tax ExemptionBona File Request (BFR) & Special

Request (SR) ProcessesCalling Card / LIDB

CLEC Requested UNE Construction (CRUNEC)

Common LanguageCustomer ContactsDirectory OrderingEarly Order OpportunityElectronic AccessExpedites and Escalations OverviewFeaturesForecastingFormal Complaint ProcessGeographic DeaveragingInterconnection Agreements &

Amendments- Negotiations Template- Opt-In Provisions- SGATs

Local Service FreezeLocal Service Ordering Guidelines

(LSOG)Long Distance Carrier SelectionMaintenance & Repair OverviewManual InterfacesMigrations and ConversionsNegotiations ProcessQuestionnaires

- Amendments- New Customer

Ordering OverviewPre-Ordering OverviewPoof of Authorization/Letter of Agency

(LOA)Provisioning & Installation OverviewQPAPRegulatory CommissionsService IntervalsTariff LocationsTechnical PublicationsTelecommunications AssociationsUnauthorized Service Provider ChangeUSOC/FID Finder

Q(uick) Links

Amendments

Amendment Questionnaires

Interconnect Agreements

• Ancillary Agreements

• Opt In Provisions

• Resale Agreements

• Wireless Agreements

• Wireline SGATs & Template

SGAT Reference Documents (link to http://www.qwest.com/about/policy/sgats/)

Note: Text in red does not appear on the site. It is directional coding for HTML programmers.