GROUP ASSIGNMENT 2

GROUP ASSIGNMENT 1INSTAGRAM

SCSV 2113

HUMAN COMPUTER INTERACTION

(Session 2016/2017 Semester 1)

Faculty of ComputingUniversiti Teknologi Malaysia

LECTURER

NOR ANITA FAIROS BINTI ISMAIL

(Section 01)

GROUP NO 7 (A-Team)

Prepared by

Muhammad Hazwan bin Hazizan [B16CS0010]

Nur Afiqah Binti Mohd Sabri [B16CS0011]

Nuraiza Najiha Bt Zulkifi [B16CS0012]

Phuah Yong Hwa [B16CS0013]

Question 1

Describe in general the components of the conceptual model underlying most online hotel booking websites, for examples Trivago, Trevaloka, Expedia, Cleartrip and so on. Next, compare and discuss only three different online hotel booking websites and make a summary table for the selected websites to compare the existing components.

Component Website 1: Airbnb Website 2: Trivago

Website 3: Booking.com

Metaphors and analogies

Yes Yes Yes

Concept that people are exposed to through the product including

Yes Yes Yes

The relationships between the concept

Yes Yes Yes

The mappings between the concepts and the user experience the product is designed to support or invoke

Yes No No

Question 2

Identify and explain the relevant interface and interaction types to be included into online hotel booking websites by using a mind mapping tool

Question 3

Propose one or more related social mechanisms in communication and collaboration to be added to the online hotel booking websites, describe the purpose, and give justification why the proposed mechanism should be included. Draw the proposed mechanism interface and prepare the detail descriptions for each component involves in the interface.

(i) 360 degree panorama view of hotel ‘s room Purpose: A 360 degree panorama view is any wide-angle view or representation of a physical space. With using this feature, customers can get the full view of hotel‘s room clearly .So that customers can satisfy with their choices. Besides that, panorama is one of the new features because now most of the hotel websites just display pictures only. With panorama view, websites can attract customers to book using the websites because got interaction between customers with the hotel booking websites. Next, customers also won’t easily get bored. Other than that, the important of panorama view is can ensure the information of hotel room provided by hotel is correct and no deception.

Figure 3.1 Existing user interface of booking.com’s hotel booking website.

Figure 3.2 Website’s user interface after adding 360 degree panorama view.

Figure 3.3 This symbol allows user to rotate 360 degree view of the hotel room. User can choose to view the hotel room by rotating 90 degree, 180 degree, 270 degree or 360 degree

just the way they like.

Figure 3.4 This row of buttons allows user to zoom in, zoom out, turn left, turn right, go upward and forward to view inside the hotel room manually. User are free to control the way

they view the hotel room.

(ii) Video Purpose: Video is a recording of moving visual images made digitally or on videotape. Video has the potential to transmit large amounts of information. A simple 2- 3 second video can transmit tons of historical, emotional, and academic information simply from the imagery portrayed in the shot. It can be a great attraction because users prefer to watch video compare with reading tons of text. Besides that, according to marketingtechblog.com‘s statistics 34% of users are more likely to purchase after viewing an online video ad. Video also offers the opportunity to use sounds and sights to connect emotionally with viewers via video storytelling. This will increase the percentage of user keep using the websites continuously.

Figure 3.5 Existing user interface of booking.com’s hotel booking website.

Figure 3.6 Website’s user interface after adding video.

Figure 3.7 The video start storytelling when user press the play button. The video described about user personal experience after user experience accommodations and services provided

by the hotel. This type of social mechanism will help to increase user interest in using the hotel booking website to book hotel.

References

1. http://www.trivago.com.my 2. http://www.booking.com 3. https://www.airbnb.com