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Borders Third Sector Partnership Workplan 2014-15
Borders Third Sector Partnership
SCOTTISH BORDERS TSIWORKPLAN 2014/15
1
Borders Third Sector Partnership Workplan 2014-15
OUTCOME 1A: MORE PEOPLE HAVE INCREASED OPPORTUNITY AND ENTHUSIASM TO VOLUNTEER
Service / Activity Outcome and Common Service
Performance Indicators Target / Timescale
6/12 mth output
The opportunity to volunteer is increased through ongoing development of a marketing strategy, with activity including media coverage, local press features, and development of existing electronic promotions including social media.
Presentations, events and effective representation which will enhance the opportunity to volunteer.
Targeted marketing strategy e.g. promotion of one-off events, team volunteering, through production of promotional materials (electronic and hard copy)
Widespread distribution of up to date information on volunteering opportunities -surgeries, libraries, community centres etc
1.1, 1.3, 1.4, 1.5, 1.6, 1.7, 1.8, 1.14
#Social media communications
Media coverage reported
#presentations to groups
#attendance at Borders-wide events
# opportunities offered (KPI) through Milo, Volunteer Scotland Volunteering Zone, drop-in centre, appointments with VC staff
# ebulletins produced
#volunteering
Twice weekly social media interaction (FB & Twitter)
6 local media features;
4 presentations to 100 people interested in volunteering
100 attendees at 4 Borders wide events
600 opportunities available
6 ebulletins
12 opportunities
Output to be reported and reviewed at 6/12 months
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Borders Third Sector Partnership Workplan 2014-15
opportunities bulletins produced
#volunteer contacts – people who engage with VC Borders, and who go on to active volunteering (KPI)
#volunteers placed
#team volunteering events promoted
bulletins delivered in 12 months;
1000 volunteer contacts per year;
70% of people who engage with VCB progress to volunteering placement;
6 team volunteering events delivered
Young people are involved in and recognised for volunteering in their community through Saltire Awards
Promotion of Saltire across all schools, colleges, University, youth groups, sports clubs, uniformed organisations and to individuals
1.1, 1.2, 1.7
9 High Schools involved with Saltire#youth groups informed of Saltire Awards#uniformed organisations informed of Saltire Awards
Per year, 200 young people engaged with Saltire process and working towards 4 levels & Saltire Ambassador level
Target report at 6/12 months
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Borders Third Sector Partnership Workplan 2014-15
Partnership working with statutory & voluntary agencies to support and promote Scottish Borders awards scheme ‘Inspire Awards’ incorporating celebration of Saltire Awards
Annual ‘Inspire Awards’ event
#Challenge Awards issued#Approach Awards issued#Ascent Awards issued#Summit Awards issued
#VIO’s promoting Saltire to young volunteers#young people registered(KPI)# young people placed
200 attendees receiving awards at annual event
40 challenge awards issued200 approach awards issued200 ascent awards issued5 summit awards issued
150 VIO’s promoting Saltire
450 young people registered400 young people placed
People interested in volunteering receive appropriate response and information to their enquiries – phone, drop-in, email or web contactsSurvey of volunteer satisfaction with service provided by VCB
1.1, 1.2, 1.3, 1.4, 1.5, 1.8
#volunteer contacts% of volunteers who value and rate VCB as excellent/good (KPI)
#survey reports
# placement visits
1000 contacts80% of volunteers respond positively to evaluation of VCB as excellent/good
6 monthly Survey report produced
20 placement visits
Reviewed at 6/12 months
Increased number of people recruited, registered and 1.1,1.2,1.3,1.4,1.5 #volunteers recruited, 450 registered and
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Borders Third Sector Partnership Workplan 2014-15
placed or signposted to volunteering opportunities and ongoing support offered through dedicated placement advice roleOne to one interviews for hard to place volunteersPartnership working with statutory and voluntary referral agencies to remove barriers to volunteeringDelivery of PVG advice and information
,1.7 placed/signposted
#referral agencies
supported, including 100 young people
15 Referral agenciesWorking with 50 hard to place volunteers registered and supported into volunteering
Market research to establish need for generic volunteering awards system, including funding of event to acknowledge community contribution
Volunteers are valued, supported and their achievements recognised
Promotion of Volunteer Friendly Award to VIO’s
Ongoing support of Adult Learners Awards, partnership with CL&D, Borders College, SDS
1.1,1.3,1.4,1.5,1.71.8
#awards system identified
#Inspire Awards nominations
#organisations achieving VF
# staff resources
Report produced on action to be taken
20 award nominations200 attendees at Inspire Awards event
8 organisations achieving VF, attendance at presentations involving 300 attendees.
Participation in 6 planning meetings annually;Provision of media skills for awards;Administrative
Review progress at 6 months.
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Borders Third Sector Partnership Workplan 2014-15
support, clerical & minute-taking; attendance at awards with 120 participants
OUTCOME 1B: VOLUNTEER INVOLVING ORGANISATIONS ARE BETTER ABLE TO RECRUIT, MANAGE AND RETAIN VOLUNTEERS
Service / Activity Outcome and Common Service
Performance Indicators
Target / Timescale 6/12 mth output
Regular contact with VIO’s to ensure volunteering opportunities are up to date and current;One to one support of new and established VIO’s
Targeted seminars to cover issues around volunteer involvement – recruitment, retention, motivation & reward, policies & procedures and good practice
1.1,1.9,1.10, 1.11, #organisations supported (KPI)
# networking events for VIO’s
# seminars
500 organisations supported
2 networking events with target of 10 VIO’s at each event
6 good practice seminars – 6 participants at each seminar
Review after 6 months
Increased number of volunteering opportunities in the Scottish Borders
One to one support of VIO’s/placement visits by dedicated field worker
Targeted marketing materials to promote volunteering
1.1,1.9,1.10, 1.12, 1.13, 1.14, 1.15
#new organisations
#VIO’s visited by field worker
Promotion of
20 organisations registered
12 VIO site visits
12 Vol opp bulletins
Review after 6 months
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Borders Third Sector Partnership Workplan 2014-15
opportunities for VIO’s
Development of projects to reduce barriers to volunteering – Men’s Shed project, resilient communitiesPartnership working with Borders College, CL&D, NHS Borders & local authority projects to develop new opportunities
Volunteering Zone for national organisations#Vol opp bulletins
# projects developed with partner organisations#volunteers recruited
2 projects developed which reduce barriers to volunteering50 resilient communities volunteers20 Mens Shed volunteers
Increased number of volunteers, volunteer managers and VIO’s attending seminars on good practice provided by VC – including 5 locality area networking events showcasing good practice and learning opportunities for volunteer managers
Promotion of national training opportunities through Volunteer Scotland & partner organisations, signposting where accreditation is required or requested.
1.9, 1.10,1.11,1.12,
#seminars on good practice#organisations supported% VIO’s who were better able to recruit manage and retain volunteers as a result of service offered by TSI
6 seminars5 locality area volunteer events
500 organisationssupported80% VIO’s rate support as good/excellent
Building the capacity of VIO’s through best practice information and support, enabling them to be inclusive and to better support and value volunteersTargeted good practice advice in ebulletins covering specific volunteering roles e.g. befriending, driving, sport
1.9,1.10,1.11,1.12 #VIO’s achieving VF award#ebulletins
8 organisations achieving VF Award6 ebulletins
Review after 6 months
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Borders Third Sector Partnership Workplan 2014-15
OUTCOME 2: SOCIAL ENTERPRISE DEVELOPS AND GROWS
Service / Activity Outcome and Common Service
Performance Indicators Target / Timescale 6/12 mth output
Signpost members to organisations such as Just Enterprise, CEiS, SE Scotland, Senscot, FirstPort, Chamber of Commerce, FSB, Co-operative Development Scotland, Plunkett, Ready for Business, Business Gateway, etc. To provide business support in specialist areas including procurement and governance.
2.1, 2.2, 2.3, 2.5 #members referred to Just Enterprise;# to Enterprise Ready growth fund
6 members referred
24 members referred
Web site updated with links to portals for new contracts and tendering opportunities4 Trade Events hosted by BTSP
Work with members to provide one to one business support through telephone and face to face meetings and email, in all aspects, for aspiring and developing social enterprises
2.1, 2.2, 2.3, 2.5, 2.7 #Social Enterprises are supported with 1:1 guidance, email support and individual consultancy activity.
90 organisations supportedIncluding 20 organisations on commissioning framework and procurement training
Develop ‘social enterprise forum’ through social media or SBSEC website for members to network and for private/public sector to link in where appropriate
2.4, 2.8 #Continuing to develop a strong social media network for social enterprises and thematic networks with BTSP partners.#Joint working with private/public sector Chamber of Commerce
175 organisations supported via face book, twitter and updated web sites.
12 Network Receptions,8 Breakfast meetings hosted with all partners
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Borders Third Sector Partnership Workplan 2014-15
and Federation of Small Businesses. local Business Group,
Update website with advice and opportunities relevant to enterprise, procurement, funding opportunities and members collaboration etc.
2.1, #web site updates with linked to public/private, statutory and member
monthly
Develop an email newsletter and use social media to actively promote social enterprise, share news from our members and procurement and funding opportunities, and identify potential for collaboration, all relevant to local needs. Subscribe to Public Contracts Scotland and other tender portals to receive daily alerts on new opportunities for our members, which are passed on directly and through email newsletters
2.1, 2.3, 2.4 2.5, 2.6, 2.9
# people signed up 250 organisations supported and actively engaged in information sharing through e-bulletins, specialist social media network forums.
Hold meetings of our business group where we give group support and advice on frameworks, finance and opportunities. Members and aspiring social entrepreneurs can network, discuss their successes, and seek peer support on any issues. We have frequent guest speakers at business group meetings from key organisations such as Scottish Enterprise, Social Enterprise Scotland, and Scottish Borders Council.
2.2, 2.3, 2.4, 2.7, 2.9 #number of meetings per year#number of organisations attending/participating per year
12 meetings a year
20 - 25 organisations attending (10 – 12 per meeting)
Work with all statutory/private and third sector partners to ensure social enterprise is included in their support plans (e.g. for learning disability and adult care services).
2.1, 2.6, 2.9 #Development of Public Social Partnerships
#support increased awareness of corporate
6 Meetings per year with all CPP/Private and Public agency partners4 Corporate Social Responsibility awareness
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Borders Third Sector Partnership Workplan 2014-15
social responsibility within all sectors
#Promote the value of social enterprises
sessions with key note speakers per year
8 Published presentations on web sites, sharing of information on social media forums/networks
BTSP actively works with social enterprise networks across Scotland.
2.3, 2.6 #attends local/regional/ national meetings#raises local/regional issues through network forums both physical and virtual
8 meetings per year4 showcase events per yearMonthly through BTSP website, co-ordinate meetings for local social enterprise network, signpost organisations for appropriate, relevant support i.e. Just Enterprise, Business Gateway or local partner organisations for training/sharing of good practice.
BTSP supports the Supported Employment Awards and Business Development Awards. SBSEC host an award for best Social Enterprise/Social Firm
2.4, 2.6, 2.9 #steering group meetings#number of organisations/individuals supported through awards process
6 Steering Group Meetings with statutory/private/public partners20 organisations/individuals supported
BTSP supports member organisations delivering employment opportunities to disadvantaged groups
2.8, 2.9 #number of young people in CJS
11 jobs in 6 months20 jobs in 12 months
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Borders Third Sector Partnership Workplan 2014-15
and individual through the Community Jobs Scotland programme. We work with Third Sector and CPP to assist young people into education, employment or training, through Community Jobs Scotland and assisted training and employment programmes. SBSEC works with all partners to provide support for continued employment for young people on Community Jobs Fund, through a development programme to assist their transition to working in the private sector or find further training.
Placements#number of training courses
30 Training Courses throughout the year.
Promote the Supplier Development Programme locally and work with Just Enterprise on the national programme ensuring training is delivered free of charge. Promote Ready for Business alongside Scottish Borders Council and the NHS through a series of workshops funded by the Scottish Government
Hold a number of workshops on national procurement frameworks and purchasing power (for social enterprises as both buyers and suppliers)
2.1, 2.3, 2.5, 2.7, 2.8 #number of organisations engaged with Just Enterprise and national programmes#number of organisations participating in Promote the Supplier Development Programme Locally#number of workshops
24 organisations per year
12 organisations per year
6 workshops in partnership per year
Work with CIC regulator on issues surrounding new organisations (e.g. accounts for non-trading CICs).
2.2 # number of organisations and record positive interventions
6 issues for sector dealt with
BTSP works with the Scottish Government and VAS ensuring full engagement of third sector organisations in national consultations e.g. Community Empowerment Bill, the new Procurement Bill ensuring members/wider third sector organisations have the opportunity to respond.Work with Scottish Borders Council procurement department to ensure community benefit clauses are used and protected contracts (i.e. for social firms) are
2.1, 2.6, 2.9 #area member meetings#web site/surveys#newsletters; e bulletins#network meetings#attend roundtable discussion meetings
#host/facilitate meetings with Statutory Partners
4 area member meetingsAttend national meetings both SG and VAS, SENSCOTWeb site updated weekly with links to SG/VAS4 quarterly newsletters
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Borders Third Sector Partnership Workplan 2014-15
developed thereby offering training learning and employment opportunities for those client groups.Link third sector organisations to public sector bodies to raise awareness of making relevant purchases below the procurement threshold.
#publish briefing reports#awareness raising events for social enterprise networks
12 e bulletins
8 network events/forum briefing meetings
Maintain membership of the Chamber of Commerce and Federation of Small Businesses to continue engagement with the private sector.
Subscribe to Public Contracts Scotland and other tender portals for daily alerts on new opportunities.
2.1 2.7, 2.8 , 2.9 # continue to develop joint working with Chamber of Commerce; Federation of Small Businesses;#Support local Business Group meetings in Scottish Borders#Support increased use of Social Enterprises by the public/private sector.
6 business group meetings per year with key note speakers e.g Scottish Enterprise, Social Enterprise Scotland, SBC and also local successful social enterprises such as Lauder Trading Post, Grow to Work to promote sharing of good practiceNewsletters/e bulletinsWeb sites,
OUTCOME 3: THIRD SECTOR ORGANISATIONS ARE WELL GOVERNED AND MANAGED AND DELIVER QUALITY OUTCOMES
Service / Activity Outcome and Common Service
Performance Indicators Target / Timescale 6/12 mth output
Continue to develop and support Third Sector organisations in the Scottish Borders: Provide health checks, good governance training sessions ensuring
3.1, 3.3 ,3.4, 3.5 3.6 3.7,3.8, 3.9 3.10, 3.11
#new groups#health check reviews specifically to assist
80 new start-ups in the year120 in the year
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Borders Third Sector Partnership Workplan 2014-15
third sector organisations have appropriate legal structures and are fit for purpose.
Provide Secretariat to 4 Federations of Village Halls on governance, new legislation, financial processes and funding sources.
with sourcing funding and applications#organisations becoming charities/changes in legal form/structure#organisations supported#Halls supported with compliance regulations, changes in legislation,#Management committee training/guidance and support
90 becoming charities
275 organisations supported
4 AGMsSupport to 92 village hallsVillage Hall Handbook updated each year
BTSP will provide guidance, support and organisational development, governance issues including writing constitutions, charitable status and legal structures
Provide bespoke training to third sector organisations on trustee role and responsibilities, including how to become a SCIO, OSCR regulations, charity law. There is no formal training arm, bespoke sessions delivered when requested. When accredited training is requested, we signpost to formal training providers.
3.6, 3.7, 3.8
3.1 3.4
# of organisations supported with 1:1 guidance and ongoing support sessions.#of organisations given telephone or email guidance
# Organisations provided with bespoke training sessions per year. Maintain library of training/how to guides e.g. SCIOs, OSCR,Role of the CommitteeCharitable StatusVillage Halls Handbook
400 organisations in the year
40 organisations provided with bespoke training sessions per year.
To be reviewed after 6 months
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Borders Third Sector Partnership Workplan 2014-15
Provide support to third sector organisations to understand and be aware of the context and environment in which they operate and assist with managing organisational change to ensure third sector organisations are equipped to position themselves to take on new opportunities, as well as respond to change.
3.5 ,3.6, 3.7, 3.11Policy Handbook#organisations supported with training on managing change, provided with 1:1 support, signposted for specialist advice e.g. Pro Bono.
80 organisations in the year.
BTSP will provide services to third sector organisations to identify funding sources, apply for appropriate funding. Support third sector organisations large and small to access different funding from a range of sources to ensure financial viability including ensuring that effective planning and financial management systems and processes are in place.Will provide guidance on how to seek opportunities to diversify by reviewing their current income base.
3.2, 3.3, 3.4 3.5 #Amount of Funding applications supported# £ funded levered into Scottish Borders# e-bulletins, newsletters providing access to extensive funding data#maintain and update website with local/national funding sources
120 organisations supported by BTSP to make funding bids
10 per year to 900 organisations
monthly
Continue to develop marketing and communications for third sector organisations to ensure they are kept informed and up to date with new developments, relevant information on policy changes.
3.3, 3.7, 3.9, 3.11 #Regularly updates on BTSP website and partners websites#newsletters and e-bulletins#Network Meetings
Weekly
12 per year6 planned meetings in the year. BTSP will also continue to host local/regional themed networks meetings.
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Borders Third Sector Partnership Workplan 2014-15
OUTCOME 4: THIRD SECTOR ORGANISATIONS FEEL BETTER CONNECTED AND ARE ABLE TO INFLUENCE AND CONTRIBUTE TO PUBLIC POLICY
Service / Activity Outcome and Common Service
Performance Indicators Target / Timescale 6/12 mth output
I had requested further information on your Third Sector Forum. Thank you for the additional information provided at Appendix 2. However can you please add an activity and target into the main body of your workplan, here in Outcome 4, about the Third Sector Forum. This should include how often you plan to meet and how many orgs in the area you aim to have engaging/participating in the Forum.
Strengthen awareness and sector knowledge of Third Sector organisations by creating a regular communication system –distribution of policy information through e-bulletins, briefing notes, reports, information sessionsmaintaining database of third sector organisations and contacts – Partnership use of Milo databasemapping of Third Sector organisationsBTSP website updates to disseminate local and national information
4.1,4.2,4.3,4.4, 4.5, 4.6, 4.8, 4.9
#electronic communication# e-bulletins per year# policy briefings# quarterly newsletters#TSI Reports#stakeholder/member survey of third sector and partners
6 e-bulletins per year3 policy briefings4 quarterly newsletters6 month reportAnnual reviewInformation disseminated to 1500 TS Organisations
Review at 6 month report stage
Representation of third sector organisations at CPP strategic board level, CCP Joint Delivery Team and 3 Delivery Teams. Community Planning has gone through a review which has resulted in a restructure of Delivery Teams. (See attached diagram, appendix 1,p 17 for detail) BTSP will work with all Partners and the wider Third Sector to ensure not only engagement with this process but our participation, and third sector’s contribution to a range of partnerships, is valued, recognised and included.
4.1, 4.5, 4.7,4.8 #BTSP representation on CPP Strategic Board #CPP Joint Delivery Team#3 CPP Delivery Teams#Positive relationships are further developed between third sector and CPP
6 Meetings per year
6 Meetings per year.
18 Meetings per year6 Themed Third Sector meetings with CPP representativesDissemination of papers in advance of meeting
Review at 6 months
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Borders Third Sector Partnership Workplan 2014-15
* please see updated representation model , attached as appendix 2, demonstrating progress with Third Sector Forum mirrored theme groups
including briefing notes and formal minutes/agendas to allow for comment & third sector input
We will facilitate a meeting of Third Sector organisations to re-establish links with key representatives in a Borders wide forum. We will host 3 formal wider Third Sector Forum meetings throughout 2014/15, for networking and information sharing, promotion of consortia bids (eg transport) and to identify key representatives to attend CPP programme delivery teams and report to Borders Third Sector Partnership
4.2, 4.3, 4.4, 4.6, 4.8, 4.9
#organisations participating in networks & forums
Scottish Borders wide Voluntary Sector Conference
3 TSF Meetings attended by 40 membership organisations representing the sector
Review actions at 6 months
Creation of mirrored theme groups to effectively represent and report between 3 Delivery Teams and relevant third sector organisations – formal engagement process created & maintainedDirect working relationship with Strategic Community Engagement Officer to facilitate early contribution and response to policy planning
4.3,4.4, 4.5, #mirrored theme groups
# meetings with Engagement Officer
# agenda items
Third Sector representation on three mirrored theme groups; Reducing Inequalities, Economy & Infrastructure, Public Sector Reform, and also Joint Delivery Team and CPP Strategic Board.Monthly meetings with SBC Engagement officerNamed Third Sector representatives on mirrored theme groups by May 2014
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Borders Third Sector Partnership Workplan 2014-15
Facilitate networking opportunities to share good practice, providing information and updates on strategic policy planning, consultation with statutory bodies. BTSP will focus on specific areas of work, eg Welfare Reform, Health & Social Care review, Children & Young People, Learning in the Community, Sports strategy
4.2, 4.3, 4.5,4.6, 4.7, 4.8, 4.9
#Area members meetings#Networking meetings on themed topics# VAS networking events# Partnership response to VAS and SG consultations
12 area meetings to incorporate community development, volunteering and social enterprise information4 Networking meetings on specific topics4 VAS Networking events4 partnership responses to consultations
Progress to be reviewed at 6 month stage
Third Sector Partnership ensures representation at national Forums ensuring all key strategies receive a Borders input.
4.1, 4.5,4.6,4.7 #attendance and participation at national forums
VAS Good Practice ForumsVas Chief Officers’ meetingsRepresentation on national MILO users groupHealth & Social Care AllianceScottish Community Transport AssociationCPG on VolunteeringSenscot
Report on activities at 6 months
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Borders Third Sector Partnership Workplan 2014-15
OUTCOME 5: THE THIRD SECTOR INTERFACE IS WELL GOVERNED MANAGED AND EFFECTIVE
We will: Approach / Status / Plan
5.1 Understand the landscape of community, third sector and volunteering activities in our local area by collecting intelligence and maintaining a database of local third sector organisations, volunteers and volunteering opportunities, including the MILO Core Minimum Fields.
Milo database is fully implemented and up to date. Training for all partners and staff is ongoing, specifically about producing ad hoc reports on all core activities. Continued develop of voluntary and community portal Online Borders, micro sites have increased, traffic reports show a marked increase, 890 voluntary and community organisations are registered. NHS and our partners continue to provide technical and development support. Mapping reports, consultation responses, community planning documents, BTSP minutes of meetings all uploaded to the BSTP website and situated in our Library.
5.2 Use the intelligence to develop and deliver services in response to community need.
Reviewing and adapting activities to respond to local and national intelligence regarding volunteering, social enterprise and community development. For example: Partnership approach to addressing the issues with welfare reform on the wider community.
5.3 Engage relevant stakeholders in the design, delivery and review of policies and services.
Our Terms of Reference for the Third Sector Forum has ensured engagement with third sector and CPP on developing stronger representation across all delivery themes. BTSP will continue to strengthen the work throughout 2014/15. Will conduct series member meetings and surveys.
Communication and Promotion
5.4 Develop communications strategy and plans to improve our reach with stakeholders, to raise our profile and to promote our services and values. The communications plans will take consideration of the range of needs of different audience groups.
Network meetings, website up to date, social media, update and maintain distribution lists, Milo fully implemented. BTSP has an elected representative through the TSI network on Milo Users Groups. Sharing of information and good practice seminars. Stakeholder/members survey. Services promoted through information leaflets, All BTSP offices provide support administrative services as well 1:1 guidance, support and information services. All BTSP paperwork/marketing/information materials are available in accessible formats.
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Borders Third Sector Partnership Workplan 2014-15
All of the above is being incorporated into our revised communication strategy.5.5 Promote the impact the sector has on the communities we live in. The impact of the sector is reported in annual reviews and reports of all BTSP
partners and network members. BTSP feel 5.2 and 5.3 also supports this statement.
5.6 Communicate the interests of communities to wider stakeholders. Network events, planned themed meetings, newsletters, e-bulletins and website.
Partnership Working
5.7 Develop partnership approaches and identify opportunities for partnership working locally, regionally and nationally to achieve better outcomes.
BTSP is members of the Cross Party Working Group on Volunteering, Cross Party Working Group on Social Enterprise, participates in Parliamentary Sessions when appropriate. Presentations to area forum meetings throughout Scottish Borders on themed topics.
5.8 Engage local community representatives, Councillors, MSPs, MPs and others.
Area Forum Meetings, Members local meetings with MSPs, Hosting parliament outreach sessions, facilitating MSP and MP surgeries, engaging and participating in both. BTSP represents the interests of member organisations.
5.9 Work positively with Voluntary Action Scotland and our peers in the network.
BTSP actively engages in all VAS Network Meetings and Practice Forums.BTSP is also member of the following national intermediaries:SENSCOT, Volunteer Scotland, SCVO, Social Enterprise Scotland, ACOSVO, Co-production Scotland Network, Development Trust Association Scotland and attends themed network meetings nationally and also facilitates local network information sessions.
Equalities
5.10 Develop flexible responses to meet different needs; e.g. opening times, drop-in facility, outreach locations, telephone helplines and online facilities.
Ensuring accessibility for local service delivery is a continuous priority for BTSP. BTSP has a flexible working approach, arranges outreach sessions in accessible premises, and also works to suit the needs of our members, stakeholders and individuals – e.g. evening and weekend meetings.
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Borders Third Sector Partnership Workplan 2014-15
5.11 Make our services, publicity materials and premises as accessible as possible.
Ensuring accessibility is included in improvement plans – e.g. easy read documents, language translations and BSL interpreter services used.
5.12 Be proactive in engaging all of our stakeholders. Developed Social Media forums, themed network meetings, member consultations events.
5.13 Focus limited resources towards those who need them most Ensuring those who require additional support receive the help they need, in particular working with partners and specialist organisations and public agencies and referral agencies.
Internal Management
5.14 Use EFQM to develop and maintain organisational quality All partners adopt the principles of EFQM standards and processes.
5.15 Ensure a good working environment, good conditions of employment and recognition for people's contribution.
Policies reviewed annually, regular staff meetings, staff support and appraisals structures in place. To allow staff to contribute to decision making, future planning and organisational development.
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Borders Third Sector Partnership Workplan 2014-15
Appendix 1 – diagram to demonstrate representation of third sector organisations at CPP strategic board level, CCP Joint Delivery Team and 3 Delivery Teams.
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Borders Third Sector Partnership Workplan 2014-15
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Borders Third Sector Partnership Workplan 2014-15
Appendix 2Scottish Borders Third Sector ForumRepresentation FrameworkBackground
Each of the 32 local authority areas in Scotland has a Third Sector Interface to support, promote, develop and represent the third sector. The Scottish Borders Third Sector Interface represents all voluntary groups/organisations through the Third Sector Forum and is the vital connection between the Community Planning Partnership (CPP) and the third sector.
Community Planning is the process through which agencies in the area (mainly public sector) agree the joint priorities for development and come together to share knowledge, planning and resources to deliver on those priorities. This includes the development of a Single Outcome Agreement i.e., one agreement signed up to by all partners focusing on the local priorities. The partners are currently:
Berwickshire Housing Association Borders College Eildon Housing Association NHS Borders Police Scotland Scottish Borders Council Scottish Borders Housing Association Scottish Fire & Rescue Service SESTRAN South of Scotland Scottish Enterprise Third Sector Waverly Housing Association
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Borders Third Sector Partnership Workplan 2014-15
The Community Planning Partnership is structured to effectively support joint working aimed at maximising the energies of public agencies, communities and the voluntary sector, businesses and individuals to address the three priorities identified for the Scottish Borders (see Figure A). These are:
Maximising the Economy Low Carbon Agenda Reducing Inequalities
Each priority is assigned to programme group which covers a series of work programmes that deliver on these priorities.
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Community Planning Joint Delivery Team (meets 4/6 times per year)
Third Sector Forum(meeting frequency to be confirmed)
Figure A: Scottish Borders Community Planning Structure
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Economy & Low Carbon Programme Group
Reducing Inequalities Programme Group
Public Sector Reform Programme Group
Third Sector Mirror Programme Group: Economy & Low Carbon
Third Sector Mirror Programme Group: Reducing Inequalities
Third Sector Mirror Programme Group: Public Sector Reform
Community Planning Strategic Board
(Elected Members and Chairs)
Work across policy strands when
required Embed equalities &
diversity, sustainability, rural
proofing, community engagement & health impact in project work
Figure A: Scottish Borders Community Planning Structure
It is essential for the benefit of the Scottish Borders and the effectiveness of the third sector that the Scottish Borders Third Sector Forum is represented effectively across Community Planning Partnership structure:
Principles of RepresentationIt is anticipated that the Scottish Borders Third Sector Forum should expect the following from representatives of the sector:
Clarity of RoleIndividuals who take part in these partnerships should be aware that they represent the sector, not their own organisation. The individual will be employed by or be part of an individual organisation however, their role within the partnership should reflect the wider voice that they bring. It is recognised that the role of representative could have potential benefits for the individual’s own organisation and this is considered to be unavoidable and reasonable as the time given to this role could otherwise be used to benefit their organisation. It is also essential that the individual considers the potential for a conflict of interest. Duties of third sector representatives:
Scottish Borders Third Sector Forum should be used during introductions and in minutes, to ensure that other partners understand the role of the representative.
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Partnership Current third sector attendeesStrategic Board Marjory Hume, Chair Volunteer Centre
BordersJoint Delivery Team Morag Walker, Executive Officer The
BridgeEconomy & Low Carbon Programme Group
tbc
Reducing Inequalities Programme Group tbc
Public Sector Reform tbc
Figure A: Scottish Borders Community Planning Structure
Representatives will often use their own organisation as an example in discussion; however they should endeavour to demonstrate a robust knowledge of the wider sector.
Information gathered during partnerships is shared openly. Where information is shared on a confidential basis within partnerships, the chair of the meeting should be advised that the representative has a duty to share this information with the nominated Third Sector Representative on the Joint Delivery Team.
Contributions to discussions should reflect the view of the Third Sector Forum or networks or be consistent with the principles and values agreed by them. Where the representative is unaware of an agreed position, their contribution should reflect this.
Where a realistic chance of conflict of interest is likely in advance of a meeting, this should be communicated to Interface staff in advance of the meeting. This will enable a solution to be sought to ensure that a conflict of interest is dealt with appropriately.
Behaviour
Scottish Borders Third Sector Forum has an opportunity to engage effectively as an equal partner in Community Planning. This will require a culture change in thinking by both parties as historically the third sector has been seen as an influencer rather than a partner. To be seen as an effective partner, the representative must ensure that their contribution is informed, articulate and constructive. It is expected that:
The representative engages in the process in a constructive fashion. Partnership work can be frustrating but an aggressive approach is often counter-productive to the intended outcome.
Representatives will show dedication and commitment to the process. This includes attending meetings, providing apologies well in advance (copying in CVS so alternative arrangements can be made), making useful contributions, paying attention during meetings, reading papers in advance, contributing to activities in between meetings, etc.
Connections
The value of the Scottish Borders Third Sector Forum comes from sector wide engagement, not from the attendance of a single third sector voice at meetings. Accordingly it is essential that in addition to attending the relevant partnership, the representative will engage effectively with the rest of the sector. This will ensure that the sector is able to engage effectively as a partner and contribute to the delivery of SOA Outcomes. Representatives will be expected to:
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Figure A: Scottish Borders Community Planning Structure
Provide a short summary of key activity within the Partnership to Interface; for circulation to the network, and the wider sector
Take part in Scottish Borders Third Sector Forum events and networks regularly to share information Take part in the Representatives Group
The Role of Scottish Borders Third Sector Interface
One of the key functions of the Interface is to deliver on connection between the Community Planning Partnership and the third sector and responsibility for this function rests with the four organisations making up the Interface partnership. Representation is a major requirement for delivery of this function. Therefore, the Interface will provide support to representatives as follows:
Facilitating a series of networks to engage with the wider third sector Facilitating election of third sector representatives Notification of partnership meetings and circulation of any relevant documentation Deputising for representatives where possible, when they are not available to attend meetings
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