HR reference BWUH01/

Application for appointment as:

Casual Posts

Belfast Waterfront and Ulster Hall Limited

Name of Applicant:

Address:(Please complete in block capitals)

These posts are being recruited in partnership with Belfast City Council

This form must be returned no later than 4.00pm on Monday, 22 February 2016 to:

Job ApplicationsThe Cecil Ward Building4 – 10 Linenhall StreetBelfastBT2 8BP

Completed application forms can also be emailed to jobs@belfastcity.gov.uk

If you have a disability, or your first language is not English, and you have difficulties with any aspect of our recruitment and selection process,

please contact our helpline on 028 9027 0640

This organisation is an equal opportunities employer and welcomes applications from all sections of the community

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Please tick the post (s) for which you are both eligible and interested in:

Job role 1: Assistant Duty Manager

Applicants must have: five GCSEs (Grades A-C) including English or equivalent qualifications; one year’s relevant experience of providing customer service support for events using MS

Office packages; and experience of providing excellent customer service support and dealing effectively with

difficult customers or members of the public in person.(If so, complete the form at Page 5)

Job role 2: Casual Client Support Assistant

Applicants must have: five GCSEs (Grades A-C) including English or equivalent qualifications; one year’s relevant experience of providing customer service support for events using MS

Office packages; and experience of providing excellent customer service support and dealing effectively with

difficult customers or members of the public in person.(If so, complete the form at Page 6)

Job role 3: Casual Box Office Assistant

Applicants must have: five GCSEs (Grades A – C) including English or equivalent qualifications; one year’s relevant experience, gained in the workplace, of cash handling; and experience of providing excellent customer service support and dealing effectively with

difficult customers or members of the public in person.(If so, complete the form at Page 7)

Job role 4: Casual Production Technician

Applicants must have: five GCSEs (Grades A – C) including English or equivalent qualifications; one year’s relevant experience working as part of a technical team delivering audio visual

solutions and either sound, lighting, stage or production management for events in a venue, production company or as a freelance technician; and

experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

(If so, complete the form at Page 8)Job role 5: Casual Host

Applicants must have experience of providing excellent customer service support and dealing effectively with

difficult customers or members of the public in person.(If so, complete the form at Page 9)

Job role 6: Casual Porter

Applicants must have experience of setting up equipment or furniture for events; and experience of providing excellent customer service support and dealing effectively with

difficult customers or members of the public in person.(If so, complete the form at Page 10)

Job role 7: Casual Handyperson

Applicants must have experience in providing a range of minor repairs and maintenance work; and experience of providing excellent customer service support and dealing effectively with

difficult customers or members of the public in person.(If so, complete the form at Page 11)

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Section 1: Personal details

1. Your details

(a) Title: (Mr, Mrs, Ms, Miss, Dr etc)

(b) Forenames:

(c) Preferred name:

(d) Surname:

2. Contact details

(a) Telephone number:

(b) Email address:

(c) Address 1:

(d) Address 2:

(e) Town:

(f) County:

(g) Postcode:

3. Other information

National insurance number:I certify that the above information is correct and understand that any false or misleading information, if proved, may result in no further action being taken on this application, or, if appointed, dismissal from the service of the organisation. I also acknowledge that the organisation will process and retain this application form under the provisions of the Data Protection Act 1998.

Signed: Date:

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Job role 1: Assistant Duty Manager

You must have five GCSEs (Grades A-C) including English or equivalent qualifications? Yes No(You will be required to produce original proof of your qualifications, if successful)Applicants must demonstrate here, by providing personal and specific examples, one year’s relevant experience of providing customer service support for events using MS Office packages.

Applicants must demonstrate here, by providing personal and specific examples, experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

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Job role 2: Casual Client Support Assistant

You must have five GCSEs (Grades A-C) including English or equivalent qualifications? Yes No(You will be required to produce original proof of your qualifications, if successful)Applicants must demonstrate here, by providing personal and specific examples, one year’s relevant experience of providing customer service support for events using MS Office packages.

Applicants must demonstrate here, by providing personal and specific examples, experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

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Job role 3: Casual Box Office Assistant

You must have five GCSEs (Grades A-C) including English or equivalent qualifications? Yes No(You will be required to produce original proof of your qualifications, if successful)

Applicants must demonstrate here, by providing personal and specific examples, one year’s relevant experience, gained in the workplace, of cash handling.

Applicants must demonstrate here, by providing personal and specific examples, experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

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Job role 4: Casual Production Technician

You must have five GCSEs (Grades A-C) including English or equivalent qualifications? Yes No(You will be required to produce original proof of your qualifications, if successful)Applicants must demonstrate here, by providing personal and specific examples, one year’s relevant experience working part as a technicial team delivering audio visual solutions and either sound, lighting, stage or production management for events in a venue, company or as a freelance technician.

Applicants must demonstrate here, by providing personal and specific examples, experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

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Job role 5: Casual Host

Applicants must demonstrate here, by providing personal and specific examples, experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

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Job role 6: Casual Porter

Applicants must demonstrate here, by providing personal and specific examples, experience of setting up equipment or furniture for events.

Applicants must demonstrate here, by providing personal and specific examples, experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

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Job role 7: Casual Handyperson

Applicants must demonstrate here, by providing personal and specific examples, experience in providing a range of minor repairs and maintenance work.

Applicants must demonstrate here, by providing personal and specific examples, experience of providing excellent customer service support and dealing effectively with difficult customers or members of the public in person.

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Equal opportunity monitoring form

HR Reference number: BWUH01/Our organisation is committed to ensuring that all eligible persons have equality of opportunity for employment and advancement in this organisation on the basis of ability, qualifications and aptitude for the work. To ensure the effective implementation of the Equal Opportunities Policy all applicants are requested to complete the following questionnaire. This questionnaire will be removed from your application form and will be strictly controlled in accordance with the Code of Practice on Monitoring.This questionnaire will not be seen by either the short-listing or interview panels.

Personal details: Official use only:

Date of birth: Dob

Gender: Male Female Gender

Family status: Married SingleStatus

Divorced Separated

Widowed Cohabitant

Civil partnership Dissolved civil partnership

Other, please specify

Ethnic origins: White Indian

Pakistani Bangladeshi Ethnic origin

Chinese Irish Traveller

Black African Black Caribbean

Black other, please specify

Mixed ethnic group, pleasespecifyOther, please specify

Please state your nationality or citizenship (for example, British, Irish, Polish): Nation

Persons with and without a disability:A person has a disability if he or she has “a physical or mental impairment which has a substantial and long-term adverse effect on his or her ability to carry out normal day-to-day activities” (Disability Discrimination Act, 1995)

Do you, in accordance with the above, have a disability? Yes No Disability

If yes, please state nature of disability:

If no, have you ever had a disability? Yes No History

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Official use only:Persons with and without dependants:Have you any caring responsibility? Yes No Dependants

Children Relative A person with a disability

Other, please specify

Religious affiliation or community background:This organisation is required by The Fair Employment and Treatment (NI) Order 1998 to monitor the perceived religious affiliation or community background of its employees and applicants. In accordance with the Monitoring Regulations 1999, we are asking you to indicate the community to which you belong by ticking the appropriate box below:

I am a member of the Protestant community Code

I am a member of the Roman Catholic community Method

I am a member of neither the Protestant nor Roman Catholic communities

Please note: If you do not complete this section, we are encouraged to use the ‘residuary’ method, which means that we can make a determination on the basis of personal information on your application form.

Religious belief or tradition:Please specify your religious belief, for example, Christian, Hindu, Muslim, please specify

Religious belief

No religious belief

Not disclosed

Additional information:To monitor the effectiveness of our advertising, please indicate where you saw this job advertised:

Belfast Telegraph Irish News Newsletter

Sunday Life Specialist journal HR jobline

Council trawl Council website Nijobfinder.co.uk

Council Jobs kiosks Facebook Twitter

Department of Learning, Word of mouth Localgovernmentjobsni.gov.ukJobs and Benefits

Radio Advertising CommunityOutreach

Flyers/posters

Other, please state where:

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