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IndexS.No. Item Page No1 Notice of the SSA Heads Meeting2 BU wise time schedule3 Agenda of BUs

i. Mobile Sectionii Mkt & EBiii CFAiv CDR/ITv Admnvi HR

Bharat Sanchar Nigam Ltd.( A Govt. Of India Enterprise)

❹SSA Head’s Meeting

(19th & 20th September, 2012)

Venue: Conference Hall Office of Chief General Manager Telecom Haryana, Ambala - 133001

Haryana Telecom Circle, Ambala - 133001

th..

Time schedule for SSA Head’s meeting:

S.No. Business Unit Time Slot

1 Key Note address by CGM & PGM(Fin) 11:00 - 11:30

2 Summary of KPIs all Business Units 11:30 – 13:00

2 Mobile Section

Planning 13:30 - 16:00

Operation & Maintenance 16:00 - 18:00

Lunch Break 14:00 - 14:30

3 Mobile Marketing

Project Vijay 14:30 -15:00

Sales and Distribution 15:00 - 15:30

EB 15:30 - 15:40

4 HR/IT CDR 15:40 - 16:00

5 CFA Plg, Operation, USO, AMC 16:00 – 17:00

6 Transmission TX, Leased Ccts, Tower Leasing 17:00 – 17:30

Index

S.No. Brief Page No.

1Achievement vis-a-vis Targets

- Important Financial Parameters 1-2- Important Physical Parameters 3- Important Operational Parameters 4-6

Rev analysis 2012-13 vis-a-vis 2011-12 (Upto Aug’12)

- Service wise 7-10- SSA wise 10-13

2Finance Wing - Outstanding 14-15Achievement vis-a-vis Target upto July’12 15-17Expenditure/DEL & Operating Ratio 17-18

3

Agenda points – Mobile Section 19-30A. Planning Cell - GSM 31-36B. Planning Cell – CDMA & WiMAX 37-48C. Operation & Maintenance – GSM Network 49-51D. A/T Status as on 14.09.2012

4

Agenda points – Mobile Marketing/EBA. CM – Sales 52-55B. Project Vijay 56-62C. CAF Scanning detail 63-67D. Enterprise Business 68-73

5HR/IT

A. CDR 74-75B. Admn/HR – Pending issues 76-77

6

CFAA. Broadband 78-81B. Network Planning 82-84C. CFA -Operation 85-87

D. USO 88-89E. PG 90-91F. CFA - Marketing 92-93

7

TransmissionA. NC/Infra 94B. Leased Lines 95C. Transmission – RKM, FTTH, Radio Modems, Mini Links 96-98

8 Land & Building 99

KPIs – all Business Units.

i. Achievement vis-a-vis Targets – Financial Parameters Upto August’12ii. – Physical Parameters Upto August’12

iii. – Operational Parameters Upto August’12

i. Revenue Analysis (Upto August’12)

a. Service wise:

Service2012-13 2011-12 +/- w.r.t. Last Yr

Q1 Jul Aug(F) Cum'l Q1 Jul Aug Cum'l Amt (Cr) (%age)

Basic + 35.521 12.185 11.461 59.167 44.115 17.404 14.861 76.380 -17.214 -22.54

Broadband+ 19.708 6.654 6.735 33.097 21.606 7.532 6.884 36.022 -2.925 -8.12

Ent {CCTs+FTTH} 8.751 1.057 1.193 11.000 8.969 0.349 3.878 13.197 -2.196 -16.64

GSM 73.987 25.914 26.509 126.411 73.227 26.677 27.942 127.846 -1.435 -1.12

CDMA/CorDECT 0.986 -0.031 0.521 1.476 1.393 -0.155 0.816 2.054 -0.579 -28.17

WiMAX 0.259 0.000 0.160 0.419 0.045 0.020 0.030 0.095 0.324 342.60

USO {VPT+BB} 0.000 0.313 0.000 0.313 0.000 1.622 0.531 2.152 -1.839 -85.46

IUC 19.535 6.393 6.105 32.033 22.915 9.013 8.655 40.584 -8.551 -21.07

HR{Voc Trg/CTTC} 0.308 0.077 0.022 0.406 0.429 0.138 0.003 0.570 -0.164 -28.82

NB 0.360 0.112 0.120 0.592 0.046 0.008 0.008 0.062 0.530 854.70

Misc 3.209 0.752 -0.022 3.939 2.982 2.129 5.160 10.271 -6.332 -61.65G.Total 162.623 53.425 52.803 268.851 175.729 64.737 68.767 309.233 -40.382 -13.06

b. SSA Wise:

SSA2012-13 2011-12 +/- w.r.t. Last Yr Rank at the end of the Month

Q1 Jul Aug(F) Cum'l Q1 Jul Aug Cum'lAmt (Cr) (%age) April May June July Aug

Amabla 21.192 7.021 6.536

34.749

22.277 8.563 8.377 39.217 -4.468 -11.39 5 6 6 6 6

Faridabad 11.075 3.476 4.020

18.570

14.438 4.723 5.092 24.253 -5.683 -23.43 8 8 9 9 9

Gurgaon 20.669 5.734 5.814

32.218

20.910 5.251 6.084 32.246 -0.028 -0.09 2 5 3 4 3

Hisar 26.001 8.671 9.005

43.677

25.195 8.600 11.336 45.131 -1.454 -3.22 4 4 2 2 4

Jind 7.060 2.550 1.98011.59

1 6.384 2.460 2.512 11.356 0.235 2.07 6 1 1 1 1

Karnal 18.557 6.678 6.891

32.127

22.193 8.149 8.387 38.730 -6.603 -17.05 9 9 8 8 8

Rewari 14.050 4.799 4.758

23.608

14.279 4.350 4.781 23.410 0.197 0.84 7 7 4 3 2

Rohtak 11.913 4.142 4.277

20.333

12.671 6.609 4.888 24.168 -3.836 -15.87 1 3 7 7 7

Sonepat 6.938 2.172 2.14311.25

4 7.217 2.527 2.867 12.611 -1.357 -10.76 3 2 5 5 5

b.i Basic(+):


Q1 Jul Aug(F) Cum'l Q1 Jul Aug Cum'l Amt (Cr) (%age) April May June Jul

yAug

Amabla 4.055 1.926 1.609 7.591 5.364 2.216 2.019 9.599 -2.008 -20.92 6 8 6 4 5Faridabad 4.688 0.867 1.876 7.430 6.660 2.761 2.259 11.681 -4.250 -36.39 8 9 9 8 8Gurgaon 11.631 3.718 3.529 18.874 13.168 3.576 4.3391 21.083 -2.208 -10.47 4 5 2 2 2Hisar 3.669 1.323 1.082 6.073 4.208 1.314 1.3371 6.859 -0.786 -11.45 3 4 3 3 3Jind 0.857 0.426 0.233 1.517 0.753 0.481 0.3344 1.568 -0.052 -3.30 9 1 1 1 1

Karnal 4.484 1.785 1.257 7.526 5.813 2.648 2.1638 10.62 -3.098 -29.16 5 6 5 7 7Rewari 2.083 0.667 0.659 3.409 2.868 0.837 0.8583 4.563 -1.154 -25.29 7 7 7 6 6Rohtak 2.397 1.050 0.651 4.098 3.308 2.794 0.9884 7.091 -2.99 -42.21 1 2 8 9 9Sonepat 1.657 0.422 0.569 2.648 1.975 0.777 0.5617 3.313 -0.665 -20.07 2 3 4 5 4

b.ii. Broadband(+):


Q1 Jul Aug(F) Cum'l Q1 Jul Aug Cum'l Amt (Cr) (%age) April May June July Aug

Amabla 3.593 1.200 1.217 6.010 3.822 1.527 1.516 6.865 -0.855 -12.46 4 2 4 6 7Faridabad 2.819 0.949 0.978 4.746 2.946 0.945 0.914 4.805 -0.059 -1.24 5 4 3 3 3Gurgaon 3.121 1.079 1.046 5.246 3.037 1.008 0.949 4.994 0.253 5.06 3 1 1 1 1Hisar 2.419 0.840 0.876 4.135 2.791 0.776 0.846 4.413 -0.279 -6.31 2 7 7 5 5Jind 0.562 0.191 0.179 0.932 0.570 0.193 0.168 0.931 0.001 0.14 6 3 2 2 2Karnal 3.206 1.030 1.025 5.261 3.456 1.031 1.033 5.520 -0.259 -4.70 7 5 5 4 4Rewari 0.918 0.338 0.312 1.568 1.394 0.426 0.318 2.138 -0.570 -26.68 9 9 9 9 9Rohtak 1.913 0.638 0.709 3.260 2.150 1.262 0.732 4.144 -0.884 -21.32 1 6 6 8 8Sonepat 1.158 0.390 0.393 1.941 1.440 0.364 0.408 2.213 -0.272 -12.29 8 8 8 7 6

Total19.70

8 6.654 6.73533.09

721.60

67.531

56.884

336.02

2 -2.925 -8.12

b.iii. Ent. Business - Circuits/FTTH:



Amabla 3.240 0.022 0.158 3.419 2.648 0.148 0.314 3.109 0.310 9.98 3 4 3 3 3Faridabad 1.022 0.820 0.260 2.102 1.636 0.128 0.336 2.100 0.002 0.08 5 6 6 5 5Gurgaon 3.225 0.083 0.352 3.661 3.096 0.020 0.001 3.116 0.545 17.48 4 5 4 4 2Hisar 0.621 -0.007 0.098 0.712 0.005 0.037 2.581 2.624 -1.911 -72.85 7 1 1 1 8Jind 0.002 0.015 0.000 0.017 0.000 0.000 0.002 0.002 0.015 855.56 NA NA NA NA 1Karnal 0.078 0.007 0.273 0.358 0.883 0.010 0.204 1.096 -0.738 -67.32 6 7 7 8 7Rewari -0.006 0.084 0.000 0.078 0.424 -0.034 0.005 0.394 -0.316 -80.27 NA 8 8 7 9Rohtak 0.175 -0.013 0.043 0.205 0.181 0.000 0.141 0.322 -0.117 -36.43 1 3 5 6 6Sonepat 0.393 0.045 0.010 0.448 0.097 0.041 0.295 0.433 0.015 3.37 2 2 2 2 4

Total8.750

61.056

61.192

9 118.969

10.349

53.877

913.19

7 -2.196 -16.64

b.iv. GSM(+):



Amabla10.17

2 3.681 3.68017.53

310.03

6 4.530 4.46319.02

9 -1.496 -7.86 6 8 7 8 8

Faridabad 2.322 0.798 0.826 3.946 1.435 0.566 0.595 2.596 1.350 52.01 1 1 1 1 1Gurgaon 2.263 0.830 0.719 3.812 1.608 0.549 0.633 2.790 1.022 36.63 2 2 2 2 2

Hisar18.54

8 6.452 6.75531.75

617.56

0 6.406 6.37730.34

3 1.413 4.66 8 7 5 5 4

Jind 5.488 1.877 1.552 8.918 4.997 1.773 1.936 8.706 0.211 2.43 7 4 4 4 5

Karnal10.43

6 3.807 4.20918.45

211.77

8 4.381 4.69220.85

1 -2.399 -11.50 9 9 9 9 9

Rewari10.84

3 3.673 3.70418.22

1 9.342 3.103 3.49615.94

2 2.279 14.30 3 3 3 3 3

Rohtak 6.880 2.421 2.68711.98

9 6.515 2.449 2.78111.74

5 0.244 2.08 4 6 6 6 6

Sonepat 3.562 1.316 1.102 5.980 3.551 1.340 1.454 6.345 -0.364 -5.74 5 5 8 7 7CO/others 3.471 1.060 1.273 5.805 6.404 1.580 1.516 9.500 -3.695 -38.90

Total73.98

725.91

426.50

9126.4

173.22

726.67

727.94

2127.8

5 -1.435 -1.12

b.v. CDMA/CorDECT:

SSA

2012-13 2011-12 +/- w.r.t. Last Yr Rank at the end of the Month

Q1 Jul Aug(F) Cum'l Q1 Jul Aug Cum'l Amt (Cr) (%age) Ap

ril May June July

Aug

Amabla -0.309 -0.028 -0.153 -0.491 0.090 -0.004 0.042 0.129 -0.619 -481.11 9 9 9 9 9Faridabad 0.086 -0.001 0.054 0.139 0.084 0.003 0.040 0.126 0.012 9.76 3 3 1 1 1Gurgaon 0.192 -0.017 0.111 0.286 -0.089 -0.127 0.127 -0.088 0.374 -423.15 1 8 8 8 8Hisar 0.285 0.011 0.146 0.442 0.390 -0.014 0.171 0.546 -0.104 -19.02 7 5 5 5 5Jind 0.031 0.000 0.016 0.047 0.043 0.000 0.021 0.064 -0.017 -26.54 5 4 6 6 6Karnal 0.136 -0.004 0.068 0.200 0.150 -0.003 0.073 0.219 -0.019 -8.86 2 7 2 2 2Rewari 0.119 0.001 0.058 0.178 0.182 -0.009 0.081 0.254 -0.076 -30.04 8 6 7 7 7Rohtak 0.345 0.008 0.171 0.524 0.423 -0.001 0.204 0.626 -0.102 -16.27 6 2 4 3 4Sonepat 0.101 0.000 0.050 0.151 0.121 0.000 0.057 0.178 -0.027 -15.19 4 1 3 4 3

Total 0.986 -0.031 0.5207 1.476 1.3934 -0.155 0.8162 2.0541 -0.579 -28.17

b.iv. WiMAX:



Amabla 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0 - NA NA NA NA NA

Faridabad 0.006 0.000 0.004 0.010 0.002 0.000 0.000 0.002 0.0083 518.75 1 5 6 4 3

Gurgaon 0.051 0.000 0.026 0.077 0.016 0.005 0.011 0.032 0.0443 137.15 7 7 7 6 6

Hisar 0.064 0.000 0.042 0.106 0.017 0.009 0.009 0.034 0.0715 209.68 6 6 5 5 4

Jind 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0 - NA NA NA NA NA

Karnal 0.072 0.000 0.046 0.118 0.004 0.002 0.002 0.008 0.1102 1394.94 4 2 2 1 1

Rewari 0.023 0.000 0.015 0.038 0.003 0.003 0.008 0.014 0.0237 166.90 5 4 4 3 5

Rohtak 0.020 0.000 0.013 0.033 0.003 0.001 0.001 0.005 0.0283 628.89 2 3 3 2 2

Sonepat 0.023 0.000 0.015 0.038 0.000 0.000 0.000 0.000 0.0378 - 3 1 1 NA NA

Total 0.259 0 0.1602 0.4190.044

80.019

70.030

10.094

6 0.3241 342.60

b.v. HR(Vocational Trg):



Amabla 0.019 0.011 0.000 0.030 0.034 0.012 0.000 0.046 -0.016 -35.59 NA 6 9 7 7Faridabad 0.042 0.002 0.000 0.044 0.035 0.002 0.000 0.037 0.007 20.11 NA 4 1 1 1Gurgaon 0.021 -0.002 0.003 0.022 0.024 0.000 0.000 0.025 -0.003 -10.39 NA 7 3 4 3

Hisar 0.088 0.019 0.004 0.110 0.121 0.035 0.001 0.157 -0.047 -29.73 1 5 7 6 6Jind 0.009 0.000 0.001 0.009 0.011 0.007 0.000 0.019 -0.009 -50.78 NA 2 6 9 9Karnal 0.025 0.014 0.011 0.051 0.026 0.021 0.000 0.047 0.004 8.71 2 3 2 3 2Rewari 0.029 0.012 0.000 0.041 0.035 0.012 0.001 0.048 -0.007 -15.11 NA 9 5 2 4Rohtak 0.042 0.003 0.001 0.046 0.052 0.011 0.000 0.063 -0.017 -26.95 NA 8 4 5 5Sonepat 0.022 0.002 0.001 0.024 0.032 0.009 0.000 0.041 -0.017 -40.74 NA 1 8 8 8CO/others 0.010 0.016 0.002 0.028 0.060 0.028 0.000 0.088 -0.060 -67.94

Total 0.308 0.0767 0.0215 0.4060.429

50.138

10.002

70.570

2 -0.164 -28.82

b.vi. NB:



Amabla 0.054 0.017 0.025 0.096 0.014 0.004 0.004 0.021 0.075 354.17 3 3 3 3 3Faridabad 0.066 0.022 0.022 0.110 0.000 0.000 0.000 0.000 0.110 - 2 2 2 2 2Gurgaon 0.109 0.035 0.035 0.179 0.004 0.000 0.000 0.004 0.175 4878.86 1 1 1 1 1Hisar 0.021 0.007 0.007 0.035 0.002 0.001 0.001 0.004 0.031 762.98 6 6 6 6 6Jind 0.004 0.000 0.000 0.004 0.004 0.000 0.000 0.004 0.000 0.00 8 8 8 8 8Karnal 0.043 0.013 0.013 0.068 0.005 0.000 0.000 0.005 0.063 1170.93 4 4 4 4 4Rewari 0.034 0.011 0.011 0.056 0.002 0.000 0.000 0.002 0.054 3003.75 5 5 5 5 5Rohtak 0.015 0.004 0.004 0.022 0.015 0.004 0.004 0.023 0.000 -0.38 9 9 9 9 9Sonepat 0.011 0.004 0.004 0.018 0.000 0.000 0.000 0.000 0.018 - 7 7 7 7 7CO/others 0.003 0.001 0.001 0.005 0.000 0.000 0.000 0.000 0.005 -

Total 0.360 0.1121 0.1199 0.5920.045

80.008

10.008

1 0.062 0.530 854.70

b.vii. Misc:



Amabla 0.368 0.194 0.000 0.562 0.268 0.131 0.020 0.419 0.142 34.00 8 4 5 3 3Faridabad 0.024 0.019 0.000 0.044 1.641 0.319 0.947 2.907 -2.864 -98.50 7 2 9 8 9Gurgaon 0.056 0.009 -0.003 0.062 0.047 0.220 0.024 0.291 -0.229 -78.71 2 3 6 7 7

Hisar 0.287 0.025 -0.004 0.308 0.101 0.036 0.014 0.151 0.157103.8

6 3 1 4 2 2

Jind 0.106 0.042 -0.001 0.147 0.005 0.006 0.051 0.062 0.085136.5

1 1 9 1 1 1

Karnal 0.077 0.026 -0.011 0.092 0.080 0.061 0.218 0.359 -0.267 -74.41 4 5 7 5 6Rewari 0.007 0.014 0.000 0.020 0.029 0.012 0.014 0.055 -0.035 -63.52 6 6 8 6 5Rohtak 0.126 0.031 -0.001 0.156 0.024 0.089 0.039 0.152 0.005 3.14 5 8 3 4 4Sonepat 0.012 -0.006 -0.001 0.005 0.001 -0.004 0.090 0.087 -0.082 -94.18 9 7 2 9 8CO/others 2.147 0.398 -0.002 2.543 0.786 1.260 3.742 5.787 -3.245 -56.07Total 3.209 0.752 -0.022 3.939 2.982 2.129 5.160 10.271 -6.332 -61.65

It has been observed that expenditure is not being booked under proper Head in Schedule – 41 (For Example – Inspection Quarters are available in each of the SSA, but during this year only IQ Rent has been indicated by Rewari and Sonepat during July’12 only)

c. Service wise each SSA:AB SSA

Service2012-13 2011-12 +/- w.r.t. kast Yr

Q1 Jul Aug(F) Cuml Q1 Jul Aug Cuml Amt (Cr) (%age)

Basic + 4.055 1.926 1.609 7.591 5.364 2.216 2.019 9.599 -2.008 -20.92Broadband+ 3.593 1.200 1.217 6.010 3.822 1.527 1.516 6.865 -0.855 -12.46Ent {CCTs+FTTH} 3.240 0.022 0.158 3.419 2.648 0.148 0.314 3.109 0.310 9.98GSM+ 10.172 3.681 3.680 17.533 10.036 4.530 4.463 19.029 -1.496 -7.86CDMA/CorDect -0.309 -0.028 -0.153 -0.491 0.090 -0.004 0.042 0.129 -0.619 -481.11

WiMAX 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 #DIV/0!HR{Voc Trg/CTTC} 0.019 0.011 0.000 0.030 0.034 0.012 0.000 0.046 -0.016 -35.59NB 0.054 0.017 0.025 0.096 0.014 0.004 0.004 0.021 0.075 354.17Misc 0.368 0.194 0.000 0.562 0.268 0.131 0.020 0.419 0.142 34.00G.Totak 21.192 7.021 6.536 34.749 22.277 8.563 8.377 39.217 -4.468 -11.39

FBD SSA



Basic + 4.688 0.867 1.876 7.430 6.660 2.761 2.259 11.681 -4.250 -36.39Broadband+ 2.819 0.949 0.978 4.746 2.946 0.945 0.914 4.805 -0.059 -1.24*Ent {CCTs+FTTH} 1.022 0.820 0.260 2.102 1.636 0.128 0.336 2.100 0.002 0.08GSM+ 2.322 0.798 0.826 3.946 1.435 0.566 0.595 2.596 1.350 52.01CDMA/CorDect 0.086 -0.001 0.054 0.139 0.084 0.003 0.040 0.126 0.012 9.76

WiMAX 0.006 0.000 0.004 0.010 0.002 0.000 0.000 0.002 0.008 518.75HR{Voc Trg/CTTC} 0.042 0.002 0.000 0.044 0.035 0.002 0.000 0.037 0.007 20.11NB 0.066 0.022 0.022 0.110 0.000 0.000 0.000 0.000 0.110 #DIV/0!Misc 0.024 0.019 0.000 0.044 1.641 0.319 0.947 2.907 -2.864 -98.50G.Totak 11.075 3.476 4.020 18.570 14.438 4.723 5.092 24.253 -5.683 -23.43

GRG SSA



Basic + 11.631 3.718 3.526 18.874 13.168 3.576 4.339 21.083 -2.208 -10.47Broadband+ 3.121 1.079 1.046 5.246 3.037 1.008 0.949 4.994 0.253 5.06*Ent {CCTs+FTTH} 3.225 0.083 0.352 3.661 3.096 0.020 0.001 3.116 0.545 17.48GSM+ 2.263 0.830 0.719 3.812 1.608 0.549 0.633 2.790 1.022 36.63CDMA/CorDect 0.192 -0.017 0.111 0.286 -0.089 -0.127 0.127 -0.088 0.374 -423.15

WiMAX 0.051 0.000 0.026 0.077 0.016 0.005 0.011 0.032 0.044 137.15HR{Voc Trg/CTTC} 0.021 -0.002 0.003 0.022 0.024 0.000 0.000 0.025 -0.003 -10.39NB 0.109 0.035 0.035 0.179 0.004 0.000 0.000 0.004 0.175 4878.86Misc 0.056 0.009 -0.003 0.062 0.047 0.220 0.024 0.291 -0.229 -78.71G.Totak 20.669 5.734 5.814 32.218 20.910 5.251 6.084 32.246 -0.028 -0.09

HSR SSAService 2012-13 2011-12 +/- w.r.t. kast Yr

Q1 Jul Aug(F) Cuml Q1 Jul Aug Cuml Amt (%age)

(Cr)Basic + 3.669 1.323 1.082 6.073 4.208 1.314 1.337 6.859 -0.786 -11.45Broadband+ 2.419 0.840 0.876 4.135 2.791 0.776 0.846 4.413 -0.279 -6.31*Ent {CCTs+FTTH} 0.621 -0.007 0.098 0.712 0.005 0.037 2.581 2.624 -1.911 -72.85GSM+ 18.548 6.452 6.755 31.756 17.560 6.406 6.377 30.343 1.413 4.66CDMA/CorDect 0.285 0.011 0.146 0.442 0.390 -0.014 0.171 0.546 -0.104 -19.02

WiMAX 0.064 0.000 0.042 0.106 0.017 0.009 0.009 0.034 0.072 209.68HR{Voc Trg/CTTC} 0.088 0.019 0.004 0.110 0.121 0.035 0.001 0.157 -0.047 -29.73NB 0.021 0.007 0.007 0.035 0.002 0.001 0.001 0.004 0.031 762.98Misc 0.287 0.025 -0.004 0.308 0.101 0.036 0.014 0.151 0.157 103.86G.Totak 26.001 8.671 9.005 43.677 25.195 8.600 11.336 45.131 -1.454 -3.22

JD SSA



Basic + 0.857 0.426 0.233 1.517 0.753 0.481 0.334 1.568 -0.052 -3.30Broadband+ 0.562 0.191 0.179 0.932 0.570 0.193 0.168 0.931 0.001 0.14*Ent {CCTs+FTTH} 0.002 0.015 0.000 0.017 0.000 0.000 0.002 0.002 0.015 855.56GSM+ 5.488 1.877 1.552 8.918 4.997 1.773 1.936 8.706 0.211 2.43CDMA/CorDect 0.031 0.000 0.016 0.047 0.043 0.000 0.021 0.064 -0.017 -26.54

WiMAX 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 0.000 #DIV/0!HR{Voc Trg/CTTC} 0.009 0.000 0.001 0.009 0.011 0.007 0.000 0.019 -0.009 -50.78NB 0.004 0.000 0.000 0.004 0.004 0.000 0.000 0.004 0.000 0.00Misc 0.106 0.042 -0.001 0.147 0.005 0.006 0.051 0.062 0.085 136.51G.Totak 7.060 2.550 1.980 11.591 6.384 2.460 2.512 11.356 0.235 2.07

KRL SSA



Basic + 4.484 1.785 1.257 7.526 5.813 2.648 2.164 10.624 -3.098 -29.16Broadband+ 3.206 1.030 1.025 5.261 3.456 1.031 1.033 5.520 -0.259 -4.70*Ent {CCTs+FTTH} 0.078 0.007 0.273 0.358 0.883 0.010 0.204 1.096 -0.738 -67.32GSM+ 10.436 3.807 4.209 18.452 11.778 4.381 4.692 20.851 -2.399 -11.50CDMA/CorDect 0.136 -0.004 0.068 0.200 0.150 -0.003 0.073 0.219 -0.019 -8.86

WiMAX 0.072 0.000 0.046 0.118 0.004 0.002 0.002 0.008 0.110 1394.94HR{Voc Trg/CTTC} 0.025 0.014 0.011 0.051 0.026 0.021 0.000 0.047 0.004 8.71NB 0.004 0.000 0.000 0.004 0.005 0.000 0.000 0.005 -0.002 -33.33Misc 0.077 0.026 -0.011 0.092 0.080 0.061 0.218 0.359 -0.267 -74.41G.Totak 18.518 6.666 6.878 32.062 22.193 8.149 8.387 38.730 -6.668 -17.22

RE SSAService 2012-13 2011-12 +/- w.r.t. kast Yr

Q1 Jul Aug(F) Cuml Q1 Jul Aug Cuml Amt (%age)

(Cr)Basic + 2.083 0.667 0.655 3.406 2.868 0.837 0.858 4.563 -1.158 -25.37Broadband+ 0.918 0.338 0.312 1.568 1.394 0.426 0.318 2.138 -0.570 -26.68*Ent {CCTs+FTTH} -0.006 0.084 0.000 0.078 0.424 -0.034 0.005 0.394 -0.316 -80.27GSM+ 10.843 3.673 3.704 18.221 9.342 3.103 3.496 15.942 2.279 14.30CDMA/CorDect 0.119 0.001 0.058 0.178 0.182 -0.009 0.081 0.254 -0.076 -30.04

WiMAX 0.023 0.000 0.015 0.038 0.003 0.003 0.008 0.014 0.024 166.90HR{Voc Trg/CTTC} 0.029 0.012 0.000 0.041 0.035 0.012 0.001 0.048 -0.007 -15.11NB 0.043 0.013 0.013 0.068 0.002 0.000 0.000 0.002 0.067 3712.78Misc 0.007 0.014 0.000 0.020 0.029 0.012 0.014 0.055 -0.035 -63.52G.Totak 14.059 4.801 4.757 23.617 14.279 4.350 4.781 23.410 0.207 0.88

RTK SSA



Basic + 2.397 1.050 0.654 4.101 3.308 2.794 0.988 7.091 -2.990 -42.16Broadband+ 1.913 0.638 0.709 3.260 2.150 1.262 0.732 4.144 -0.884 -21.32*Ent {CCTs+FTTH} 0.175 -0.013 0.043 0.205 0.181 0.000 0.141 0.322 -0.117 -36.43GSM+ 6.880 2.421 2.687 11.989 6.515 2.449 2.781 11.745 0.244 2.08CDMA/CorDect 0.345 0.008 0.171 0.524 0.423 -0.001 0.204 0.626 -0.102 -16.27

WiMAX 0.020 0.000 0.013 0.033 0.003 0.001 0.001 0.005 0.028 628.89HR{Voc Trg/CTTC} 0.042 0.003 0.001 0.046 0.052 0.011 0.000 0.063 -0.017 -26.95NB 0.034 0.011 0.011 0.056 0.015 0.004 0.004 0.023 0.033 146.90Misc 0.126 0.031 -0.001 0.156 0.024 0.089 0.039 0.152 0.005 3.14G.Totak 11.933 4.149 4.287 20.369 12.671 6.609 4.888 24.168 -3.799 -15.72

SPT SSA



Basic + 1.657 0.422 0.577 2.656 1.975 0.777 0.562 3.313 -0.658 -19.85Broadband+ 1.158 0.390 0.393 1.941 1.440 0.364 0.408 2.213 -0.272 -12.29*Ent {CCTs+FTTH} 0.393 0.045 0.010 0.448 0.097 0.041 0.295 0.433 0.015 3.37GSM+ 3.562 1.316 1.102 5.980 3.551 1.340 1.454 6.345 -0.364 -5.74CDMA/CorDect 0.101 0.000 0.050 0.151 0.121 0.000 0.057 0.178 -0.027 -15.19

WiMAX 0.023 0.000 0.015 0.038 0.000 0.000 0.000 0.000 0.038 #DIV/0!HR{Voc Trg/CTTC} 0.022 0.002 0.001 0.024 0.032 0.009 0.000 0.041 -0.017 -40.74NB 0.015 0.004 0.004 0.022 0.000 0.000 0.000 0.000 0.022 #DIV/0!Misc 0.012 -0.006 -0.001 0.005 0.001 -0.004 0.090 0.087 -0.082 -94.18G.Totak 6.943 2.172 2.151 11.266 7.217 2.527 2.867 12.611 -1.345 -10.66

Financial Wing:

1. Outstanding:a. Basic Segment: Amt. in ‘000

SSA

Segment –IBilling upto March’06

Segment –IIBilling upto March’10 Segment –III

Billing – Apr’10 to Mar’12

Target Actual Target Pro-rata Tgt Actual Target Pro-rata

Tgt Actual

Amabla 0 0 17018 11345 32944 10323 6882 22592Faridabad 0 11979 9793 6529 18468 8507 5671 20928Gurgaon 0 6460 13421 8947 25676 11525 7683 8848

Hisar 0 1226 5561 3707 11040 4684 3123 9139Jind 0 0 448 299 686 1961 1307 3055

Karnal 0 1052 21675 14450 43941 7266 4844 15042Rohtak 0 2500 4973 3315 8310 3585 2390 7233Rewari 0 4642 5677 3785 10400 3283 2189 7764

Sonepat 0 0 1846 1231 3512 2662 1775 5142Total 0 27859 80412 53608 154977 53796 35864 99743

b. Broadband: Amt. in ‘00

SSA Pro-rataTarget

Actual upto July’12 Variation

Amabla 8980 39933 -30953Faridabad 7430 36495 -29065Gurgaon 7256 29416 -22160

Hisar 5942 25030 -19088Jind 1272 5162 -3890

Karnal 8324 41169 -32845Rohtak 3944 12915 -8971Rewari 2320 10722 -8402

Sonepat 2310 7601 -5291Total 47778 208443 -160665

c. Circuits: Amt. in ‘000

SSA


Segment –IIBilling Period – April’08 – March’10

Segment –IIIBilling Period – Apr’10 to Mar’12


Tgt Actual


Hisar 0 0 10 7 15 538 359 205Jind 0 0 0 0 0 85 57 0


Sonepat 0 0 0 0 0 53 35 907Total 0 100 2254 1503 4320 13837 9225 16284

a. CDMA: Amt. in ‘000

SSA


Segment –IIBilling Period – April’08 – March’10

Segment –IIIBilling Period – Apr’10 to Mar’12


Tgt Actual


Hisar 0 0 10 7 15 538 359 205Jind 0 0 0 0 0 85 57 0


Sonepat 0 0 0 0 0 53 35 907Total 0 100 2254 1503 4320 13837 9225 16284

2. Financial Achivement vis-a-vis Target (upto July’12)a. Basic Plus: Amount in Lacs

SSA Target2012-13

Pro-rataTarget

Actual upto July’12

Variation(+/-)Amount %age

Amabla 2250 750 598 -152 -20.27Faridabad 2280 760 555 -205 -26.97Gurgaon 5090 1697 1535 -162 -9.55Hisar 1640 547 499 -48 -8.78Jind 430 143 128 -15 -10.49Karnal 2230 777 627 -150 -19.31Rohtak 1190 397 345 -52 -13.10Rewari 1010 337 275 -62 -18.40

Sonepat 760 253 208 -45 -17.79Total 16880 5661 4770 -891 -15.74

b. Broadband: Amount in Lacs

SSATarget

2012-13Pro-rataTarget



Amabla 2503 834 479 -355 -42.57Faridabad 1821 607 377 -230 -37.89Gurgaon 1897 632 420 -212 -33.54Hisar 1567 522 326 -196 -37.55Jind 348 116 75 -41 -35.34Karnal 2021 674 424 -250 -37.09Rohtak 1290 430 255 -175 -40.70Rewari 602 201 126 -75 -37.31Sonepat 784 261 155 -106 -40.61

Total 12833 4277 2637 -1640 -38.34

c. Circuits: Amount in Lacs

SSA Target2012-13

Pro-rataTarget



Amabla 690 230 326 96 41.74Faridabad 1190 397 166 -231 -58.19Gurgaon 1190 397 323 -74 -18.64Hisar 540 180 61 -119 -66.11Jind 48 16 2 -14 -87.50Karnal 530 177 9 -168 -94.92Rohtak 810 270 16 -254 -94.07Rewari 320 107 8 -99 -92.52Sonepat 182 61 44 -17 -27.87

Total 5500 1835 955 -880 -47.96d. GSM: Amount in Crores

SSATarget




Amabla 55 18.33 14.49 -3.84 -20.96Faridabad 12 4.00 3.26 -0.74 -18.50Gurgaon 11.42 3.81 3.24 -0.57 -14.89Hisar 83 27.67 26.21 -1.46 -5.27Jind 30.00 10 7.72 -2.28 -22.80Karnal 65.00 21.67 14.89 -6.78 -31.28Rohtak 42 14.00 9.73 -4.27 -30.50Rewari 51.00 17.00 15.23 -1.77 -10.41Sonepat 20 6.67 5.11 -1.56 -23.35

Total 369.42 123.14 99.88 -23.26 -18.89a. CDMA: Amount in Croes

SSA Target Pro-rata Actual upto Variation(+/-)

2012-13 Target July’12 Amount %ageAmabla 0.18 0.06 -0.350 -0.40 -663.17Faridabad 0.18 0.06 0.085 0.03 41.83Gurgaon 0.51 0.17 0.175 0.00 2.94Hisar 0.65 0.22 0.297 0.08 36.94Jind 0.06 0.02 0.031 0.01 56.50Karnal 0.18 0.06 0.131 0.07 119.00Rohtak 0.72 0.24 0.353 0.11 47.08Rewari 0.22 0.07 0.120 0.05 62.95Sonepat 0.13 0.04 0.101 0.06 132.62

Total 2.83 0.94 0.955 0.01 1.23

b. WiMAX: Amount in ‘000

SSA Target2012-13

Pro-rataTarget



Amabla 0.14 0.05 0.00 -0.05 -100.00Faridabad 0.05 0.02 0.01 -0.01 -66.40Gurgaon 0.32 0.11 0.05 -0.06 -52.28Hisar 0.39 0.13 0.06 -0.07 -51.15Jind 0 0.00 0.00 0.00 -Karnal 0.30 0.10 0.07 -0.03 -27.80Rohtak 0.11 0.04 0.02 -0.02 -45.18Rewari 0.22 0.07 0.02 -0.05 -68.50Sonepat 0.16 0.05 0.02 -0.03 -56.69

Total 1.69 0.56 0.26 -0.30 -54.11a. Tower Leasing: Amount in Crores

SSATarget




Amabla 0.45 0.15 0.07 -0.08 -54.93Faridabad 0.54 0.18 0.09 -0.09 -51.06Gurgaon 0.94 0.31 0.14 -0.17 -55.32Hisar 0.15 0.05 0.02 -0.03 -55.20Jind 0 0.00 0.00 0.00 -Karnal 0.31 0.10 0.05 -0.05 -51.23Rohtak 0.05 0.02 0.01 0.00 -16.00Rewari 0.18 0.06 0.04 -0.02 -27.83Sonepat 0.04 0.01 0.01 0.00 5.00

Total 2.66 0.89 0.44 -0.45 -50.40

1. Expenditure per DEL: Unit wise position of expenditure per DEL as on 31 Jul 2012 is given below. Target for the expenditure per DEL for the year 2012-13 has not yet received from BSNL HQ. While preparing the Expenditure per DEL the expenditure of Circle Office and CTSD, Ambala has been added proportionately to all SSAs as per DEL and expenditure of TED/TCD has also been added proportionately to the SSAs concerned as per DEL. The expenditure per DEL is very much high. None of the SSA’s has been able to achieve the target. Proper check over the expenditure is required to be exercised by the SSA’s to come to targeted figures to be fixed by Corporate Office. Expenditure/DEL:

MonthAB FBD GRG HSR

2012-13

2011-12

+/-(Amt.)

2012-13

2011-12

+/-(Amt.)

2012-13

2011-12

+/-(Amt.)

2012-13

2011-12

+/-(Amt.)

April 498.70 600.18 -101.49 384.93 393.01 -8.07 396.57 382.46 14.11 77.27 339.47 -262.20May 525.04 542.42 -17.38 458.40 456.09 2.31 419.91 421.49 -1.58 453.56 384.45 69.11June 535.61 532.12 3.49 506.93 485.40 21.53 457.68 440.12 17.57 470.41 277.78 192.64July 432.33 561.65 -129.32 498.49 520.78 -22.28 453.20 468.01 -14.81 464.84 321.90 142.94

MonthJD KRL RE RTK

2012-13

2011-12

+/-(Amt.)

2012-13

2011-12

+/-(Amt.)

2012-13

2011-12

+/-(Amt.)

2012-13

2011-12

+/-(Amt.)

April 120.19 140.25 -20.05 454.55 391.40 63.15 297.02 251.43 45.60 215.73 194.32 21.41May 169.95 174.02 -4.08 500.16 451.69 48.48 366.94 359.83 7.10 287.01 300.46 -13.45June 200.62 196.22 4.40 507.93 474.56 33.37 404.40 362.00 42.40 337.02 320.38 16.64July 230.87 219.52 11.35 447.39 473.76 -26.37 434.19 403.42 30.77 388.49 380.44 8.05

MonthSPT Mob Circle

2012-13

2011-12 +/-(Amt.)

2012-13

2011-12 +/-(Amt.)

2012-13

2011-12

+/-(Amt.)

April 401.17 367.59 33.58 0.00 2.58 -2.58 53.06 66.10 -13.04May 310.64 309.39 1.25 0.00 2.14 -2.14 65.28 70.28 -4.99June 359.95 328.97 30.98 3.13 4.14 -1.01 71.30 70.62 0.68July 380.96 368.25 12.71 11.46 10.17 1.29 74.39 79.36 -4.97

2. Operating Ratio:-SSA wise operating ratio up to 31 July 2012 is as given below. Target for the operating ratio for the year 2012-13 is 66%. While preparing the Operating Ratio the income and expenditure of Circle Office and CTSD, Ambala has been added proportionately to all SSAs. Income and expenditure of TED/TCD has also been added proportionately to SSAs concerned as per DEL. Any SSA (except GMTD Gurgaon) has not achieved target. Efforts should be made to improve the revenue realization position and check on expenditure in order to achieve desired target.Operating Ratio:

Month AB FBD GRG HSR2012-13 2011-12 +/- 2012-13 2011-12 +/- 2012-13 2011-12 +/- 2012-13 2011-12 +/-

April 192.30 176.41 15.89 61.08 44.54 16.54 166.32 96.99 69.33 51.38 76.06 -24.68May 152.34 173.64 -21.30 95.68 69.64 26.04 81.78 58.45 23.33 438.39 156.07 282.33June 168.10 170.10 -1.99 106.45 69.50 36.95 58.51 59.09 -0.58 261.94 91.35 170.58July 133.74 170.41 -36.67 107.73 80.84 26.89 55.85 59.43 -3.57 318.01 99.16 218.86

Month JD KRL RE RTK2012-13 2011-12 +/- 2012-13 2011-12 +/- 2012-13 2011-12 +/- 2012-13 2011-12 +/-

April 23.09 42.14 -19.05 191.19 117.04 74.15 128.08 75.30 52.77 43.87 -181.67 225.54May 69.89 88.73 -18.84 343.13 145.60 197.53 184.48 221.90 -37.42 63.60 -876.36 939.96June 115.59 118.06 -2.46 157.92 160.30 -2.38 170.35 168.19 2.16 80.10 181.13 -101.03July 113.50 113.08 0.42 129.98 159.66 -29.68 222.63 149.17 73.46 116.61 106.62 10.00

MonthSPT Mob Circle

2012-13 2011-12 +/- 2012-13 2011-12 +/- 2012-13 2011-12 +/-April 59.70 77.95 -18.25 1.68 3.49 -1.81 42.27 52.15 -9.89May 59.42 81.15 -21.73 2.57 2.79 -0.22 53.30 58.06 -4.76June 99.47 122.02 -22.55 3.52 5.23 -1.71 54.16 55.51 -1.35July 130.47 103.09 27.38 14.25 11.12 3.13 59.74 56.06 3.68

A. NC Section :

1 Long pending Cable Damage Charges amounting Rs 1,74,000 toward M/s Reliance communication of Rewari SSA

2 Long pending Cable Damage Charges amounting Rs 1,50,000 toward M/s Tata Communication of Gurgaon SSA

3 Long Pending Refundable duct securities case of M/s Bharti Airtel Limited (NLDO)- pending at Rohtak Hisar, Karnal , Jind, Sonepat & Gurgaon.

B. INFRA-Section :

1. Up-dating of BTS sites/towers( on infra-site “pinfra.bsnl.co.in”) working in the SSA- concerned( Except Faridabad and Sonepat) still pending. Slow or no progress is observed.

Status As on 07-09-2012

SlNo SSA Site Data Details Tower Data DetailsTotal Site

Data Entered

Site Data Verified

Site Data Not

Verified

Total Tower Data

Entered

Tower Data

Verified

Tower Data Not Verified

1 Ambala 180 152 28 163 2 1782 Faridabad 82 82 0 82 82 03 Gurgaon 76 55 21 77 38 384 Hisar 392 382 10 442 424 -325 Jind 117 116 1 127 64 536 Karnal 248 108 140 236 91 1577 Rewari 202 184 18 197 180 22

8 Rohtak 254 254 0 146 56 1989 Sonepat 82 82 0 82 80 2

Total 1633 1415 218 1552 1017 616

2. i. BTS site at Bhogpur-Ambala (ICL),…----RFIE date fixed as…28.03.12 (site not ready). ii. BTS site at sec 3-4-RTK (BAL)…………RFIE date fixed as 30.06.12 ..Site not ready yet.iii. BTS site of Kamla nagar-RTK (BAL)….-RFIE date fixed as 30.06.12… Site not ready yet.iv. 2nd MW antenna by BAL at BTS site of P&T colony-AB feasibility report awaited from AB

3. i. RFIE awaited from SSAs (Total 9 sites) ii. Dayal bagh- AB & Dwarkapuri-ABiii. MTE-Murthal (SPT)iv. MTE-Shahbad(M) KRL, Narar (KRL), Green park-PPT KRLv. Bhagthala-RWR, Shiv colony-RWRvi. Sondhi-RTK

C. Leased Lines:

1. Commissioning of pending leased circuits.

LL PENDENCY AS ON 31-08-2012

S.No. SSA LL PENDENCY

1 AB 19

2 FBD 10

3 GRG 30

4 HSR 15

5 JD 1

6 KRL 37

7 RWR 18

8 RTK 12

9 SPT 9

TOTAL 151

2. Status/reasons for pending sites under SWAN Project to be conveyed by SSAs.

3. Feasibility Report for Department of Post (Gurgaon& Karnal SSA) and for Power Grid Corporation (Except Ambala SSA) awaited.

4. AMC Bills for MLLN Phase-1& II (except Jind SSA) – Verification of bills awaited.

5. Project estimate of Optical Fibre Cable for BHQ POP (Block Headquarter) under HSWAN Project. (Except Ambala, Jind & Sonepat)

6. Updation of data of commissioned/Closed leased circuits in TVARIT PLUS

LL Commissioned/Closed as ON 31-08-2012

SR SSACOMM as per

TVARIT

COMM AS PER

SSADiff

CLOSED as per

TVARIT

CLOSED AS PER

SSADiff

1 AB 570 571 1 0 0 02 FBD 618 630 12 1 2 13 GRG 749 756 7 0 0 04 HSR 560 550 -10 0 2 25 JD 132 131 -1 1 1 06 KRL 1086 1086 0 2 5 37 RWR 248 259 11 1 0 -18 RTK 630 622 -8 0 1 19 SPT 177 171 -6 0 0 0

TOTAL 4770 4776 6 5 11 6

7. Rectification of pending faults of leased circuits on priority by all SSAs.

D. Transmission:

Status for various items is as under:1. OF cable(RKM):

RKM Achievement upto Aug'12S.No. SSA Target Cml' Ach Pdg Target

1 AB 96 0 962 FBD 152 31.7 120.33 GRG 128 10.9 117.14 HSR 84 4.99 79.015 JD 69 0 696 KRL 73 0 737 RWR 153 21.82 131.188 RTK 165 7.855 157.1459 SPT 80 15.4 64.6

Total 1000 92.665 907.335

2. FTTH Ports:STATUS GPON/GEPON PORTS INSTALLATION AS ON 1st SEP'12

S.No. SSA City Ports allotted/ supplied

Installed Integrated/Commissioned

1 Ambala Ambala 2560 2560 25602 Faridabad Faridabad 14080 8960 89603 Gurgaon Gurgaon 16640 16640 96004 Hisar Hisar 4160 4160 05 Jind Jind 640 640 06 Karnal Karnal 2560 2560 25607 Rewari Rewari 1920 1920 6408 Rohtak Rohtak 1280 320 09 Sonepat Sonepat 1280 1280 0

Total 45120 39040 24320

3. GPON Estimates – status:S.No. SSA Status Remarks

1 Ambala ReceivedInformation sought vide letter of 16th Sep'11 and latest reminded vide letter of 13th June'12, ARE/ARS Statement awaited

2 Faridabad Received Revised ARE/ARS Statement awaited3 Gurgaon Received Estimate under approval4 Hisar Received Estimate under approval

5 Rohtak Received One estimate for 4 GPON Chassies required, SSA has submitted the estimate for two chassies only

6 Jind Received Informationn sought vide leter of 21st Jul'12 awaited7 Karnal, Rewari & Rohtak Estimate still awaited.

4. FTTH – Connections/Revenue:TOTAL FTTH CUSTOMERS PROVISIONING & REVENUE TILL 1st SEP'12

S. No. Name of city Connections Revenue earned (Rs.)Commercial Service Total

1 Ambala 5 13 18 800002 Faridabad 738 4 742 89813013 Gurgaon 54 5 59 14362764 Karnal 0 2 2 0

Total 797 24 821 10497577

5. FTTH – Targets/Achmt.:

6. Radio Modems:S.No. SSA Vendor Type Supplied Diverted Available Utilized Pending Remarks

1 HisarShyam 4E1. 3 1 2 1 1 RTK vide Tx/116/12-13/31

Dt 13th Jul'12ITI 4E1. 1 1 0 1

2 Sonepat

Shyam 2E1. 7 2 5 5 0GRG

Engg/HR/2069/IV/KW/101 Dt 22-3-12

Shyam 8E1. 5 1 4 4 0 RTK from SSA to SSA on verbal order

ITI 8E1. 3 1 2 2 0 RTK vide Tx/116/12-13/31 Dt 13th Jul'12

3 Ambala ITI 2E1. 2 2 1 1 4 Rewari ITI 2E1. 2 2 0 2 5 Gurgaon Shyam 2E1. 2 0 2

6 RohtakShyam 8E1. 1 1 0

ITI 8E1. 1 0 1 Shyam 4E1. 1 0 1

FTTH Targets vs Achievement up to Aug'12

S.No. SSA Target for 2012-13

AchievementConnections Revenue

1 Ambala 1050 3 100002 Karnal 1050 03 Faridabad 5773 233 25581034 Gurgaon 6822 13 5015845 Jind 262 0 06 Hisar 1706 0 07 Rewari 787 0 08 Rohtak 525 0 09 Sonepat 525 0 0

18500 249 3069687

Total 23 5 23 14 9 8.8.8.8.8.8.8.8.8.8.8.8.

Mini Links:

9. Un commissioned OF Cable with SSAs:Status OFC available with SSAs as on 1st Sep'12S.No. SSA Total OFC

Alloted for 12-13 (Kms)

OFC Supplied during 12-13

(Kms)

UC OFC (Kms)

Total Availability

(Kms)

Pending Target (Kms)

1 Ambala 100 63.486 41.4 104.886 962 Faridabad 115 114.86 115.2 230.06 120.33 Gurgaon 150 96.173 36.25 132.423 117.14 Hisar 100 53.937 21.91 75.847 79.015 Jind 80 19.926 20.201 40.127 696 Karnal 95 59.024 11.02 70.044 737 Rewari 90 19.961 119.507 139.468 131.188 Rohtak 100 74.388 139.062 213.45 157.1459 Sonepat 80 19.989 20.782 40.771 64.6

Total 910 521.744 525.332 1047.076 907.335

STATUS RADIO MODEMS 15 GHz MINI LINKS SUPPLIED IN CIRCLE

S.No. SSA Supplied Quantity Supplier Utilized Pending Remarks

1 Hisar 6 Teracom 0 0Three diverted

from RTK SSA are yet to be lifted

2 Faridabad 3 do 0 0 3 Gurgaon 2 do 0 0

Total 0 0

Broadband:

1. Broadband Connection Achievement vis-a-vis Targets in year 2012-13

2. Planning and Installation Status of BB Multiplay Phase-III equipment:

3. NIB 2.2 DSLAM Migration on Multiply Platform:

SSA Total DSLAM of P2 to be migrated

Total DSLAM of P2 migrated to

MultiplayPending Remark

Ambala 12 12 0 CompletedFaridabad 23 23 0 CompletedGurgaon 32 29 3 PendingHisar 14 14 0 CompletedJind 6 6 0 CompletedKarnal 15 13 0 CompletedRewari 3 3 0 CompletedRohtak 4 4 0 CompletedSonepat 8 8 0 CompletedTotal 117 114 3 Pending

4. Migration Status of OCLANs and DSLAMs on RPR Ring:

SSA Total No’s of OCLAN Migrated To RPR Pending

Hisar 15 15 0Karnal 14 9 5Rohtak 16 7 9Total 45 31 14

5. NME-ICT Projecta. Issue LAN Road permit to Vendor:

S.No Name Of University SSA PVT / GOVT

LAN Survey Approved

Demand Note issue

25% Amt. of LAN (Rs)

(25%) Amt recd

Road Permit

1 Chaudhary Devi Lal University, Sirsa. (State University) HSR GOVT Approved Yes 12,58,711.39 Received Yes

2Guru Jambeshwar University of Science and Technology, Hisar-125001

HSR GOVT Approved Yes

Received Yes

3 Maharishi Dayanand University, Rohtak-124001(State University) RTK GOVT Approved No 13,79,840.07 Received Yes

4 Bhagat Phool Singh Mahila vishywavidyalaya, Khanpur Kalan

SPT GOVT Approved Yes 14,14,906.98 Received Pending

SSA Total no. of DSLAMs Planned BalanceAmbala 21 21 0Faridabad 18 18 0Gurgaon 24 15 9Hisar 18 18 0Jind 5 5 0Karnal 27 21 6Rewari 11 7 4Rohtak 15 12 3Sonepat 13 9 4Total 152 126 26

Sonipat, Haryana. (State)

b. LAN survey approval pending from University.

S.No Name Of UniversitySSA

PVT / GOVT

LAN Survey Approved from Uni

LAN Survey report

1Central university of Haryana, Gurgaon Shifted to Narnaul, Rewari

RWR

GOVT Talked with Mr.Paramvir Singh (9416444011)Univ person campus not ready yet

2Kurukshetra University, Kurukshetra-136119 (State University)

KNL

GOVT

University want NME lan setup in buildings which are under construction and take to complete construction more than 6 months as discussed with Mr.Chopra

3Pt.Bhagawath Dayal Sharma University of HealthSciences, Rohtak,Haryana

RTK

GOVT Pending University approved the survey, Demand note issuance is under progress

4. Deen Bandhu chhotu Ram University of Science & Technology, Murthal, Haryana (State University)

SPT

GOVT The Server room is under construction, may be taken 3 month to complete.

c. NME-ICT colleges VPNoBB progress:

Dom

ain

of B

B N

ME

Colle

ges SSA Target Mar-

12Apr-12

May-12

Jun-12

Jul-12

Aug-12

Yr 12-13 Status Pending

Target Ambala 24 104 0 1 4 1 0 6 110 18Faridabad 32 44 1 2 1 1 3 8 52 24Gurgaon 32 30 0 1 2 -4 0 -1 29 33Hisar 32 87 4 1 0 1 0 6 93 26Jind 12 31 0 0 0 0 1 1 32 11Karnal 60 99 1 1 1 1 4 8 107 52Rewari 48 40 0 1 0 0 0 1 41 47Rohtak 82 94 2 3 1 0 2 8 102 74Sonepat 24 47 1 0 0 0 0 1 48 23Total 346 576 9 10 9 0 10 38 614 308

VPN

oBB

NM

E Co

llege

s

Ambala 200 953 2 25 23 14 8 72 1025 128Faridabad 270 513 -13 22 105 20 25 159 672 111Gurgaon 270 105 0 6 -2 0 0 4 109 266Hisar 284 742 15 10 -7 28 12 58 800 226Jind 112 220 0 0 0 0 6 6 226 106Karnal 522 597 22 -17 4 0 12 21 618 501Rewari 420 153 0 5 5 0 4 14 167 406Rohtak 722 408 9 12 6 1 13 41 449 681Sonepat 200 480 15 2 0 0 17 497 183Total 3000 4171 50 63 136 63 80 392 4563 2608

6. Pending Reports:-a. Regarding Satisfactory report of Type-I and Type-II modem supplied by M/s Teracom Limited under

PO No CE/PO/017/2009-10 Dt 08-12-2009. Reference letter no. CGMT/HR/BB/523/Teracom/PO 17/2009-10/, Dt 05.09.2012

b. Regarding recovery of rented modems from the closed Broadband connections. Reference letter no. CGMT/HR/BB/523/Part-III/ Dated: 21-08-2012

c. Exit Interview of customer leaving broadband service and report annexure. Reference letter no CGMT/HR/BB/533/Part-III/ Dated: 22.08.12, 05.09.12 (format). (Pending from HSR & KRL only).

d. VPNoBB connections under Project CGDA. Pending 3 connections from Rohtak SSA only.

7. Review of Financial Achievement vis-à-vis targets.

SSA2012-13 (Amt in Cr.) 2011-12 (Amt in Cr.) +/- w.r.t. Last Yr

Q1 Jul Aug(F) Cum'l Q1 Jul Aug Cum'l Amt (Cr) (%age)Amabla 3.593 1.1995 1.2172 6.010 3.822364 1.526553 1.5158 6.8647168 -0.8552168 -12.46Faridabad 2.819 0.9488 0.9783 4.746 2.946144 0.944536 0.9144 4.8050793 -0.0594793 -1.24Gurgaon 3.121 1.0789 1.046 5.246 3.037142 1.007639 0.9488 4.9935815 0.2525185 5.06Hisar 2.419 0.8404 0.8758 4.135 2.7911 0.7764 0.8459 4.4134 -0.2787 -6.31Jind 0.562 0.1908 0.1792 0.932 0.5701 0.1933 0.1676 0.931 0.0013 0.14Karnal 3.206 1.0298 1.0249 5.261 3.4555 1.031 1.0334 5.5199 -0.2594 -4.70Rewari 0.918 0.3384 0.3115 1.568 1.3936 0.4263 0.3183 2.1382 -0.5704 -26.68Rohtak 1.913 0.6377 0.7093 3.260 2.1501 1.2618 0.7318 4.1437 -0.8836 -21.32Sonepat 1.158 0.3897 0.3928 1.941 1.4404 0.364 0.4083 2.2127 -0.2719 -12.29

Total 19.708 6.654 6.735 33.097 21.60645 7.531528 6.8843 36.0222776 -2.9248776 -8.12

8. Improvement of RPR level of Broadband equipment. :- Weekly monitoring report uploaded on intranthr.bsnl.co.in, action taken thereof.

Latest report uploaded on Intranethr site.SSA Eqpt Name Site Name IP Address CARD RECEIVE RANGE

GRG RPR DLF T2 10.238.34.52 R64F01 -15 -9 to -14

GRG RPR Sector 12 II T1 10.238.34.49 R64F01 -14.3 -9 to -14GRG RPR Sector 18 10.238.34.50 R64F01 -15.3 -9 to -14GRG RPR Sector 4 10.238.34.51 R64F01 -15.3 -9 to -14FBD RPR Ballabgarh T2 10.238.34.130 RGEF02 -25.2 -10 to -20FBD RPR NehruGd T2 10.238.34.132 RGEF02 -23.6 -10 to -20AMB RPR Ambala cant T1 10.238.35.225 RGEF02 0 -10 to -20GRG RPR Sector 12 T1 10.238.34.33 R64F01 0 -9 to -14HSR RPR T1 PII-DC Colony T2 10.248.37.227 R64F01 0 -9 to -14

HSR RPR T1 PII-Hisar T1 10.248.37.225 R64F01 -18.3 -9 to -14

KNL RPR T1 PII-Model Town T2 10.248.37.242 R64F01 -3.2 -9 to -14

RTK RPR T1 PII-Anajmandi T2 10.248.33.178 R64F01 -19.9 -9 to -14RTK RPR T1 PII-Rohtak T1 10.248.33.177 R64F01 -21.4 -9 to -14RTK RPR T1 PII-SEC23 T2 10.248.33.179 R64F01 -19 -9 to -14

USO Section:

http://www.intranethr.bsnl.co.in/intranet/display.php?page=1&sub=CFA&cirname=1_38081Exit-interview_04.09.12.pdf

1. DNP/Faulty VPTs: As per monthly report received from SSAs for the month of August 2012, large no. of VPTs lying DNP in SSAs as per detail below. It is observed that the DDNP VPT has increased as compared to last month figure in r/o AB & GRG SSAs. Though, SSAs have been requested to restore/ relocate DNP VPTs and set right faulty VPTs vide letter No. USO/HR/MSR/VPTs/V/2011-12/16 Dated: 02/07/2012 & 06/09/2012.

Category\SSA AB FBD GRG JD KRL RWR RTK SPTTotal no. of VPTs 1292 408 687 301 1261 760 821 321VPTs DNP 265 0 28 5 0 0 1 0%age of DNP VPTs 20.51% 0.00% 4.08% 1.66% 0.00% 0.00% 0.12% 0.00%VPTs Faulty 0 5 33 9 9 4 12 4%age of Faulty VPTs 0.00% 1.23% 4.80% 2.99% 0.71% 0.53% 1.46% 1.25%

It was also requested to submit the list of VPTs lying DNP for more than three months.

2. Reply of Discrepancies in r/o USO subsidy claims: It has been requested to send the complete reply of discrepancies pointed out by CCA, Haryana Telecom Circle along with the documentary proof to justify your disallowed amount of Subsidy claims from QE 31/03/2011 to 31/03/2012 as per letters referred below:

Category QE Letter No. Reminders Relates to

BB Discrepancies

31.03.2011 to

31.03.2012

CGMT/HR/USO/BB Discrepancies/QE 31.03.2011

to 31.03.2012/7 dated 11/01/2012

25/02/2012, 12/03/2012,

25/04/2012, 06/06/2012 & 20/06/2012

All SSAs

MARR VPT Discrepancies 30.06.2011

USO/HR/Subsidy claim settled & Disallowed by CCA/

QE 30.06.2011/3 Dated 14/09/2011

14/10/2011, 27/12/2011, 18/07/2012

AB, GRG, KRL & RWR

VPT Discrepancies 30.09.2011

CGMT/ HR/ USO/ VPT Discrepancies/ QE

30.09.2011/2011-12/12 Dated 30/03/2012

18/07/2012 and 08/08/2012 GRG

New VPT Discrepancies 31.03.2012

USO/HR/New VPTs/CCA Discrepancies/QE

31.03.2012/2011-12/3 dated 12/07/2012

Inspection of 32 New VPTs are being carrying out vide USO/HR/New

VPTs/CCA Discrepancies/QE

31.03.2012/2011-12/5 dated 30/07/2012

All SSAs

3. Uploading the billing VPT data in VPTMS module: Various letters have been issued from time to time for uploading the billing VPT data in VPTMS module by 10 th day of the following month, It has also been requested to analyze the billing data at your own level for attending the “0” MCU VPT cases.

4. Establishment of Rural BB Kiosks from designated rural exchanges as per Agreement dated 20/01/2009: Kindly refer letter No. USO/HR/Rural Broadband Kiosk/IV/2011-12/41 dated 07/09/2012

available on Haryana Intranet website also dispatched to all SSAs. The said work has been awarded to M/s IL & FS ETS for Establishment, operation and maintainence of 660 BB Kiosks as per list ciculated to all SSAs. For making success of said project & to get subsidy from USOF, kindly direct concerned staff for the coordination with M/s IL & FS for connectivity of Bandwidth to Kiosks. Also deploy the nodal officer/ Incharge two officers in the rank of DE & DGM who will monitor the activity of inslalled Kiosks in their SSA properly and responsible for Kiosk subsidy

CM - Sales

1. SIM Activation status:

Gross SIM ActivationSSA Apr-12 May-12 Jun-12 Jul-12 Aug-12 Total RankAMB 4588 5071 4073 4654 4672 23058 5FBD 3462 3635 2807 3181 3366 16451 7GRG 3442 5406 4426 5676 4954 23904 4HSR 10149 10092 9253 9874 11712 51080 1JD 2688 2581 2068 2351 2642 12330 8KRL 5915 6402 5738 6398 7446 31899 3RWR 6589 7469 6512 7277 7829 35676 2RTK 4498 4852 3666 3680 4341 21037 6SPT 2168 1577 1309 1308 1765 8127 9MISC 0 677 536 530 98 1841TOTAL 43499 47762 40388 44929 48825 225403

Net SIM ActivationSSA Apr-12 May-12 Jun-12 Jul-12 Aug-12 Total RankAMB 1070 2062 3089 3403 797 10421 5FBD 2519 2754 2523 2822 2084 12702 4GRG 2298 4453 4144 5363 3951 20208 3HSR 1876 2953 6675 7037 2618 21159 2JD 175 531 1393 1609 71 3779 8KRL 99 850 3883 4255 -1885 7201 6RWR 3430 4198 5829 6367 4133 23957 1RTK 1307 1956 2717 2631 -1457 7155 7SPT 124 -111 861 748 -652 970 9TOTAL 12898 19646 31113 34235 9660 107552

Note: Sale of new connection in Sonepat SSA is very low.

2. Choose Your Mobile Number Scheme status

CYMN ActivationSSA Apr-12 May-12 Jun-12 Jul-12 Aug-12 Total RankHRAMB 1617 1605 1401 1826 1542 7991 3HRFBD 977 928 671 752 735 4063 6HRGRG 769 715 557 616 524 3181 8HRHSR 4773 4216 3697 3964 4340 20990 1HRJND 785 651 572 607 609 3224 7HRKRL 2143 2294 1831 1966 2310 10544 2HRRWR 944 1062 879 989 827 4701 5HRRTK 1449 1187 948 967 803 5354 4HRSPT 733 310 293 244 230 1810 9TOTAL 14190 12968 10849 11931 11920 61858

3. Comparison of Active Sub Base

SSA 31-Aug-12 31-Mar-12 AdditionAMBALA 465234 467550 -2316FARIDABAD 101197 89513 11684GURGAON 92627 72532 20095HISSAR 713210 696904 16306JIND 234301 231880 2421KARNAL 536189 533996 2193REWARI 392423 373010 19413ROHTAK 314759 309321 5438SONEPAT 194367 195301 -934MISC 4993 2884 2109Grand Total 3049300 2972891 76409

Note: In Ambala and Sonepat SSAs, there is decrease in active subscriber base.

4. MNP Status (Ratio of Port-out to Port-in)

SSA 2010-11 2011-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Total 2012-13

Total till date

AMB 5.22 3.27 2.10 1.86 1.93 1.91 1.58 1.86 3.42FBD 3.21 0.58 0.23 0.30 0.56 0.57 1.24 0.49 1.00GRG 6.66 2.45 1.13 1.15 1.30 0.90 1.57 1.20 2.89HSR 2.65 2.50 3.08 2.03 2.31 1.81 2.03 2.23 2.49JD 4.10 3.52 3.27 2.44 2.43 1.75 1.61 2.24 3.39KRL 8.83 3.85 3.37 2.44 2.29 1.84 1.95 2.32 4.35RTK 4.85 3.42 1.79 1.85 2.55 2.58 2.11 2.13 3.53RWR 9.77 1.75 0.85 0.79 0.87 0.69 0.86 0.81 2.39SPT 8.31 6.45 5.12 3.34 3.24 3.40 3.33 3.66 6.42Total 5.12 3.15 2.85 2.34 2.94 2.48 2.55 2.62 3.46

5. Revenue from Mobile Recharge

Name of SSA Apr-12 May-12 Jun-12 Jul-12 Aug-12 Total Target uptoAug 12 % Ach.

Ambala 3.26 3.71 3.84 3.78 3.87 18.46 25.75 71.70Faridabad 0.75 0.82 0.84 0.84 0.85 4.10 5.62 72.99Gurgaon 0.70 0.83 0.87 0.87 0.89 4.17 5.35 77.95Hisar 5.42 7.54 7.13 7.07 7.02 34.17 38.86 87.95Jind 1.74 2.37 2.15 2.10 1.98 10.34 14.05 73.60Karnal 2.79 3.61 4.15 3.87 4.57 18.99 30.43 62.41Rewari 3.46 4.20 4.13 4.07 4.05 19.91 23.88 83.38Rohtak 1.98 2.63 2.59 2.52 2.78 12.51 19.66 63.60Sonepat 1.07 1.41 1.32 1.36 1.21 6.37 9.36 68.06

TOTAL 21.17 27.13 27.02 26.49 27.22 129.02 172.95 74.60

6. 3G Data Card Sale

3G Data Card Sale, 2012-13SSA Apr-12 May-12 Jun-12 Jul-12 Aug-12 TotalAMB 23 30 45 24 35 157FBD 4 13 2 13 2 34GRG 0 3 6 4 3 16HSR 7 8 8 4 6 33JD 10 9 7 4 5 35

KRL 20 32 16 8 11 87RTK 2 10 33 6 18 69RWR 60 8 14 6 5 93SPT 1 6 4 8 5 24

TOTAL 127 119 135 77 90 548Note: Sale of 3G data cards is poor in almost all SSAs. Especially, Hisar being a bigger SSA is not selling 3G data cards as per expectations.

7. EVDO Card Sale

EVDO Cards Sale (2012-13)SSA Apr-12 May-12 Jun-12 Jul-12 Aug-12 TotalAmbala 0 3 3 0 3 9Faridabad 13 9 12 15 11 60Gurgaon 3 4 8 0 6 21Hisar 0 5 23 20 31 79Karnal 1 2 2 1 0 6Rohtak 13 11 7 10 2 43Total 30 34 55 46 53 218

Note: Sale of EVDO Cards is very poor in all SSAs

8. CAF Scanning Status

CAF Scanning Status 31-Aug-12

SSANo. of CAFs to

be scanned Aug 12)

CAFs Scanned

CAFs uploadedon server % Scanning % Uploading Remarks

Ambala 465234 65000 54300 13.97 11.67 NO TENDERFaridabad 101197 75000 75000 74.11 74.11 Tender FinalisedGurgaon 92627 73000 70000 78.81 75.57 Tender FinalisedHisar 713210 425000 326200 59.59 45.74 Tender FinalisedJind 234301 234000 234000 99.87 99.87 NO TENDERKarnal 536189 489972 315000 91.38 58.75 Tender FinalisedRewari 392423 380000 350000 96.83 89.19 Tender FinalisedRohtak 314759 55000 52700 17.47 16.74 Tender FinalisedSonipat 194367 165000 145000 84.89 74.60 Tender FinalisedMisc 4993Total 3049300 1961972 1622200 64.34 53.20

Note: Rohtak & Ambala SSAs are lagging far behind & may be reason for penalty on BSNL. Hisar & Karnal SSAs seem to have given inflated figures of CAF scanned.

9. Imposition of CAF Penalty and Recovery Status

SSA AMB FBD GRG HSR JD KRL RTK RWR SPT TotalTotal Penalty Paid

by BSNL Haryana in Rs. (Upto Jan 2012)

830000 237000 428000 628000 400000 656000 368000 737000 426000 4710000

Amount Recovered (Rs.) 0 76000 0 36000 133000 204000 72000 0 147000 668000

Note: All SSAs are requested to recover penalty amount from the defaulters.

10. Project Vijay:S.No. Parameter

1 No. of Retailer CTOPUPs doing FRC/RC vis-à-vis target assigned.2 No. of retailers billed by franchisees for SIM vis-a-vis target no. of retailers to be billed.

3(i) Fixation of weekly targets of FMs i.r.o. recharge sale through franchisees and monitoring thereof through Sancharsoft.

3(ii) Fixation of weekly targets of RMCs/RMs i.r.o. recharge sale through retailers and monitoring thereof through Sancharsoft.

4 Measures taken i.r.o. retailers doing sales of less than Rs. 1000 in a month through CTOPUP.5 No. of retailers Ctop-ups doing more than 5 FRC in a month vis-a-vis no. of retailers Ctop-ups doing FRC.6 Visit of Project Vijay team on Low Revenue BTS Areas and action plan proposed.7 A very low percentage of active retailers are doing First Recharge and Topup. The minimum required

percentage is that at least 50% of active retailers must do First Recharge and 100% retailers must do Topup.

11. VAS

Product & Pricing – Consumer Mobility:

I. Performance of Promotional schemes: - All SSAs have been requested to submit the feedback of the schemes performance which may be helpful in future designing of schemes.

Only Hisar SSA has submits the feedback and proposal. All SSAs are requested to submit the feedback of the schemes performance.

II. Progress report of Gyanodaya Plan: - The SSA wise progress of Gyanodaya Plan is as summarized below.

SSA AB FBD GRG HSR JD KRL RWR RTK SPT TotalConnections up to 11-9-12 6 5 2 0 2 4 2 19 348 388

Except Sonepat SSA, No SSA has performed well. All SSAs are requested for a fast progress on it.

III. Identification of pockets and promotion of 3G data services thereof: - All SSAs have been requested vide this office letter no. CGMT/HR/Pdt/211/Prom_Schm/kw/60 dated 21-08-2012.to submit the action plan for promotion of 3G services in the identified pockets where 3G customers are using the service.

None of the SSA has submitted the action plan till date.

Value Added Services:

I. Exclusive VAS Staff posting: All SSAs have been requested to post exclusive JTO for the promotion of Value added service vide letter no: (D.O) CGMT/HR/Pdt & VAS/205/staff/69 dated on 24-09-2011 & reminder CGMT/HR/Pdt. & VAS/205/staff/72 dated on 27-01-2012.

Current Status: SSA Staff in SSA Exclusive/shared

AB 1 SharedHSR 1 SharedJD 0 No action taken SPT 1 SharedKNL 1 SharedRWR 1 SharedRTK 0 No action taken

GRG 1 SharedFBD 0 No action taken

II. Cell broadcast service: All SSAs have been assigned the target in respect of Cell broadcast service vide letter no: CGMT/HR/VAS/216/cell info/58 dated on 26-05 2012 Current Status:

III. Promotion of PRBT & Signature tune subscription by Corporate Customers:Target in respect of PRBT service has been assigned to each SSA and request has been made for promotion of signature tune vide letter no: CGMT/HR/VAS/103/PRBT/93 Dated on22-02-2011. CGMT/HR/VAS/103/2011-12/35 dated on 23-06-2012. Current Status in respect of signature tune:

SSA Number of Case

SSAAB 1HSR 0JD 0SPT 0

KNL 1RWR 1

RTK 0

GRG 0

FBD 0

SSA Annual Target (Rs.) %aga achievement w.r.t annual target.

AB 163000 0HSR 250000 38.24JD 78000 --SPT 80000 0KNL 225000 2.8RWR 140000 0.47RTK 190000 4.25GRG 34000 10.80FBD 40000 ---

IV. To Increase the Sale of 2G & 3G data Packs: The sale of Data vouchers is low as shown in the table below. Refer letter no: CGMT/HR/VAS/225/2 dated 17-08-2012

SSA wise per day AVG. sale of Data STV (2G & 3G) in 15 Aug 12 to 31 Aug 12 Rs. (Approx.)

MRP of Data

STV(Rs)

Denomination Detail: AMB FBD GRG HSR JND KRL RWR RTK SPT

72G GPRS STV(100

MB data, 1 day validity

195 26 11 234 58 156 113 34 21

142G GPRS STV(200

MB data, 1day validity

1229 129 75 1585 230 772 525 261 135

25 3G data STV(100 MB, 3 days validity 458 102 94 652 159 488 442 275 163


542G GPRS STV(500 MB data, 30 day

validity3483 753 577 4607 1141 3412 3065 2157 1114

98 2G GPRS STV(2GB data, 30 day validity 11227 2548 1972 15974 3406 12538 9825 7773 5194



2192G GPRS STV(4GB day+ 4GB Night)

data, 30 day validity301 164 55 246 68 411 178 205 219


270 2G GPRS STV(10GB data, 30 day validity 405 338 118 489 68 1131 371 658 624

301 2G GPRS STV(8 GB data, 90 day validity 602 94 113 602 75 1204 546 452 376







TOTAL sale in Rs. 21644 4959 3580 28863 6146 24219 17369 14177 9550

V. There is North Zone Review Meeting on 24-9-2012 at Luck now. There are many VAS related issues. Kindly give compliance on the below noted points :

a) Initiatives taken by SSAs for better revenue from VAS.b) Suggestion to overcome limitation and issue faced.c) Test the 3G data speed in all the 3G areas.d) Practical suggestions to improve 3G data usage and revenue.

vi. Performance of Promotional schemes: - All SSAs have been requested to submit the feedback of the schemes performance which may be helpful in future designing of schemes.

vii. Progress report of Gyanodaya Plan: - The SSA wise progress of Gyanodaya Plan is as summarized below.

SSA AB FBD GRG HSR JD KRL RWR RTK SPT TotalConnections up to

11-9-12 6 5 2 0 2 4 2 19 348 388

Except Sonepat SSA, no SSA has performed well. All SSAs are requested for a fast progress on it.

viii. Identification of pockets and promotion of 3G data services thereof: - All SSAs have been requested vide this office letter no. CGMT/HR/Pdt/211/Prom_Schm/kw/60 dated 21-08-2012.to submit the action plan for promotion of 3G services in the identified pockets where 3G customers are using the service.

None of the SSA has submitted the action plan till date.

Enterprise Business:

1. Sales Funnel Target/Achievement:

Gold offices achievement in r/o Sales Funnel for FY 2012-13:

Name of SSA

Total Target of Sales Funnel (In Cr.)

Prorata Target up to 22nd

week (In Cr.)

Total Achievement up to 22nd week Rs. (In Cr.)

% Prorata Target Achievement

Business in Stage-I (In Cr.)

Business in Stage-II (In Cr.)

Business in Stage-III (In Cr.)

Total Leads (In Cr.)

AB 6.33 2.678 0.550 (VI)

20.5 (VIII)

5.25 0.681 10 15.931 (II)

FBD 19 8.038 5.567 (II) 69.26 (II) 0.495 1.65 9.03 11.175

(III)GRG 23.21 9.819 7.405 (I) 75.41 (I) 0.227 27.813 2.36 30.4 (I)

HSR 4.22 1.785 0.980 (IV)

54.9 (IV)

1.104 Nil Nil 1.104 (IV)

KRL 4.22 1.785 0.262 (IX)

14.67 (IX)

0.002 0.081 0.014 0.097 (V)

RTK 4.22 1.785 1.092 (III) 61.2 (III) Nil 0.026 Nil 0.026

(VI)

RWR 3.38 1.43 0.4195 (VII) 29.3 (VII)

N. A. N. A. N. A. N. A.

SPT 3.38 1.43 0.719 (V)

50.27 (VI)

N. A. N. A. N. A. N. A.

JD 1.27 0.537 0.294 (VIII) 54.74 (V)

N. A. N. A. N. A. N. A.

Total 69.23 28.29 17.29 61.12 7.078 30.251 21.404 58.733

The prorate achievement of EB unit, Haryana is 61.12% The progress in achievement of Sales Funnel target in r/o Ambala, Karnal & Rewari is very poor.

For the same duration of previous Financial Year the achievement was as under:Achievement in Last FY 2011-12 (in Cr.)

Achievement in Present FY2012-13 (in Cr.)

Percentage achievement viz a viz last FY

10.126 17.288 +71%

It is requested to all SSAs for making efforts to achieve the targets and also come out with action plan to achieve the targets.

In addition to this, more and more visits to Enterprise customers can help in achieving the target. The proposed schedule of visit mentioned below if adopted, can enhance business prospects:

SSA Head = one per weekDGM = two per week

DE = four per weekSDE = five per weekJTO = eight per week

2. New Gold Account Penetration:

Penetration means that if SSAs are able to generate business to the tune of Rs 10 Lacs from any new Gold customers in the financial year, it will be treated as penetration. As on date we have been able to penetrate five new Gold customers in the financial year 2012-13 as detailed under:

Name of SSA Target Total Name of

Company

Business in Rs.( In Cr.)

per account p. a

Services Taken Remark

GRG 5 4

Berkshire Insurance 0.11 Toll free

3 Toll free has been booked of amount Rs 0.05, 0.03 & 0.03 Cr. respectively for one year.

Usha International 0.104 Toll free,

PRI Toll free - 0.08Cr., PRI-0.024 Cr.

Carrier Aircon 0.3 PRI

Total Business of Rs. 1.5 Cr. with 5 yr. Commitment. 2.5 Lakh billing per month.

OBC 1.824 Toll free, PRI

TOLLFREE - 1.8 Cr. with 5 yr. commitment period, PRI - 0.024.

FBD 6 1MVN Education Society

0.109 Toll free, PRI, ILL

Toll free-Rs. 0.03Cr for 1 yr., 10 MBPS ILL- Rs. 0.12 Cr with 3yr. commitment, 2MBPS ILL- Rs. 0.027 for 1 yr. & PRI- Rs. 0.075 with 5 Yr.

The SSA wise performance up to the month of August in this respect is as under:

Detail AB FBD GRG HSR JD KRL RWR RTK SPT Total

Target 1 6 5 0 0 0 0 0 0 12

Cumulative Achievement 0 1 4 0 0 0 0 0 0 5

Faridabad SSA has achieved 1 new Gold account against the target of 6. Efforts may be made to achieve the desired target as these are part of GPMS Scorecard given from BSNL HO, New Delhi to all circles.

However the targets are given to three SSAs who were initially declared as Gold offices in r/o Haryana Circle where maximum gold customers lie. But Gold customers are also located in other SSAs therefore other SSAs are also requested to penetrate new Gold customers.

Faridabad and Ambala SSAs are requested to come out with Action plan to achieve the target assigned to them.

3. BSNL- Internet Data Centre: The IDC is located at Faridabad, Haryana & the main features are as under:

1. Co-location:

Co-location services are availed by the customers having their own servers and pays for placing their server racks at IDC.

Tariff of Co-location services are as under:

Co-location service 1/2 Rack (Equivalent to 21U) Full Rack (Equivalent to 42U)

Cage (Equivalent to 5x42U)

Annual Price 590000 1040000 5184000(i) Power upto 1.5 KVA 3 KVA 5x3 KVA(ii) Incremental Power `4320/- per 0.5 KVA per month(iii) Network Ports 10 x 1 Gbps 20 x 1 Gbps 20 x 1 Gbps

(iv) L1 Remote Hand SupportRs. 960/Hr

Rs. 8000/10 Hrs (Monthly basis)Rs. 22,400/30 Hrs (Monthly basis)

(v) Minimum contract duration 1 year(vi) Power availability SLA 99.98% on annual basis

2. Managed Hosting Services: Customer can subscribe for server space for hosting his Web site and intranet portal using the shared resources.

3. Managed Services: Managed Services are availed by the customers whose requirements are System Management, Storage Management & Managed secure Infrastructure.

4. Cloud Services: Services offered based on World class underlying Product/Technologies from CISCO, Microsoft, EMC, VMware, etc. Cloud Services including Cloud Compute, Cloud Storage & Hosted Email Filter

The proposal (quotation) for IDC services to the customer shall have two parts:

(i) IT Portion: Which shall include pricing and SLA (compliance of SLA for IT portion shall be responsibility of Dimension Data)

(ii) Bandwidth Portion: Which shall include pricing and SLA (Compliance of SLA Bandwidth shall be the responsibility of BSNL.)

The target and achievement is as under:SSA AB FBD GRG HSR KRL RTK RWR SPT JD Total

Target (In Cr.) 5 15 10 5 5 5 5 5 2 57Achmt. Up to 22th week (In Cr.) 0 2.4 0 0 0 0 0 0 0 2.4

These targets are the final target for current Financial Year. All the SSAs are requested to make their sincere effort to achieve the target of business through Internet Data Centre at Faridabad. State Government offices can be principal target.

Sh. Narindar Kumar, AGM (EB) at FBD SSA is nodal officer of IDC. His contact no. is 9466000350.

Mr. Mridul from M/s Data Dimension will care all the leads generated by field units. His contact no. is 9582200409.

Status of IDC Business in pipeline

Sr. No. Name of Customer

Name of SSA

Busi-ness in Stage

Remarks on last meeting(if held)

IDC Service

Expected Business on Base Tariff(In Cr.)

Expected Business after Nego-tiation (In Cr.)

Value of P O Received (In Cr.)

1. HONDA MOTORS FBD 1 Lead Gen-

eratedCo-lo-cation 2 1.7 Under ne-

gotiation

2.KENDRIYA VIDYALAYA

FBD 3Pending at customer end

30K MAIL BOXES

0.5 0.35 Under ne-gotiation

3.

EMKOR Solutions dealing with ERP

GRG 3 Under ne-gotiation

Two racks 0.21 0.63 Under ne-

gotiation

New Terms & conditions and format for forwarding tariff and discount proposals related to IDC services has been uploaded on intranet site of BSNL Haryana on 06.09.2012.

It is requested to all SSAs to make their rigorous efforts to achieve the targets.

4. Care to be taken while sending Enterprise Business proposals:

(a) Ensure the feasibility for the business proposed.(b) Take the maximum commitment period of business.(c) BSNL expenditure should also be kept in mind while negotiating with Enterprise customers.(d) The tariff approved should not be revised in between the committed period.(e) The field units are requested that all the proposals forwarded to Circle office should state that the approval of GMTD has been taken by mentioning following in the proposal -

"This proposal is sent with the approval of the GMTD,…….SSA and Circle Office is requested to kindly approve the same".

(f) The services already being availed by customers must be specified clearly along with the revenue generated by them in discount approval form sent to this office.(g) If any discount is to exercise by GMTD then the same must be specified in the Discount approval form as such the approval is being given in totality from this office or BSNL Corporate office.

5. Purification of Data pertaining to Gold/Silver/ Institutes:

The SSA wise position of Enterprise customers after receiving the reports from all SSAs is as under:

Sr. No. SSA Gold Silver Institute Total1 Ambala 17 33 502 Faridabad 121 136 1213 Gurgaon 136 343 50 5294 Hisar 12 25 8 435 Jind 33 86 Karnal 26 15 8 497 Rewari 14 24 388 Rohtak 15 18 50 839 Sonepat 10 34 32 76

10 Total 351 661 156 1168

All the institutes which are governed by Central Govt. or State Govt. may be treated as Gold Customer. And other institutes may be categorized as per BSNL HO letters no.: 7-6/2009-EB, dated 08.06.2009 & BSNL/EB-II/8-1/Gold/2009(8-1), dated 29.12.2009 available on intranet site of BSNL Haryana on 29.02.2012 in EB Circulars.

The Platinum customers who lie in SSAs except Faridabad and Gurgaon may be treated as Gold Customer. It is also requested to GRG/HSR/JD/KRL/RTK/SPT to reclassify the institutes in Gold/Silver category on the basis of above circulars.

6. Status of 866 Government School Project:

866 Broadband connections have been provided to Government Schools and been E- stapled. Hisar SSA is Nodal agency and payments are being realized by Hisar SSA. We are earning revenue of about Rs. 3 Lacs per month from this project. Due care should be given to these connections it can help in bringing more business.

It is to be ensured that no telephone connections may be disconnected without any orders from Hisar SSA.

7. Broadband/Landline/CUG connectivity to HSSPP (Haryana School Shiksha Pariyojna Parishad):

Enterprise Business Unit of this office has proposed business of Connectivity of Broadband and Landlines with CUG to 2254 Upper primary schools to Haryana School Shiksha Pariyojna Parishad under USOF Plan. Education Department is in process with HCL Info-system for procurement of Personal Computers. Proposal is pending at the end of Education Department Panchkula as they have not been able to get the approval for procurement of computers from Government of Haryana.

Hisar SSA will be the Nodal SSA for the execution of business.

8. Revenue generated from sales funnel – Stage - 4 businesses in FY 2012-13:

A report in r/o Revenue generated from Sales Funnel – stage - 4 Business in FY 2012-13 has been asked on monthly basis. The letter in this regard has been uploaded on intranet site of BSNL Haryana on dated 01/08/2012. Further an e-mail has also been sent to SSAs on 16/08/2012. But till date, no report has been received from FBD/GRG/HSR/KRL/RTK SSAs.

9. Internet connectivity to Polytechnic institutes of Haryana:

Director Technical Education wants ILL connectivity at 21 Government Polytechnics & in this regard a meeting was held for the same with their DG. At present we are already providing ILL at six locations and the rates are different at these locations & we have proposed to provide 40% discount on remaining one. In addition when commitment period for these six sites will be over we propose to give 40% discount on these six locations also.

10. HSWAN Project:

The MOU for the SWAN project was done with HARTRON and the same is expiring on 8 th Oct, 2012. The MOU is again processed for extension up to 31.03.2013 for which HARTRON has already given consent.

HR/IT Section:

o CDR:

L1/L2 Billing dockets resolution :

At present L1/L2 billing dockets are being sorted out by Circle Team. SSA teams have been got trained, so job is to be undertaken by the SSAs as requested in earlier SSA

Heads meeting

2) Missing CDRs from CDOT exchange The status of Missing CDRs from CDOT exchanges (JAN12 – AUG12) is as under:

AB FBD GRG HSR JD KRL RE RTK9 0 0 4 0 17 0 00 0 10 0 0 0 0 02 0 3 1 0 0 0 10 0 5 0 0 0 0 7

14 0 10 0 1 0 0 50 0 4 0 0 0 0 0

21 0 0 0 2 5 9 30 0 0 11 0 0 0 0

46 0 32 16 3 22 9 16

3) CDR rejection caseso The status of Landline CDR Rejection cases as on 11.09.2012 is as under:

SSA

MASTER_LESS_CASES

MASTER_LESS_REJECT_CDR

SUSPENDED_CASES

SUSPENDED_REJECT_CDR

SAFE_CUSTODY_CASE

S

SAFE_CUSTODY_REJECT_CD

R

T

TOTAL_REJECTED_CDR

AMBAL

38

3677

5 79 0 0 4 3756

A FA

RIDABAD

53

3380 1 6 0 0 5 338

6

GURGAON

38

2686 1 3 0 0 3 268

9

HISAR

42

258

16 968 0 0 5 122

6 JIN

D 1

4 95

1 4 47 0 0 1 998

KARNAL

90

4355

16 176 0 0 1 453

1

NARNAUL

958

6023

10 115 1 9 9 614

7

ROHTAK

103

2075

15 911 0 0 1 298

6

SONIPAT

3 787 1 7 0 0 4 794

Total

1339

24192

69 2312 1 9 1 265

13

o The status of BB CDR Rejection cases as on 12.09.2012 is as under:

SSA MASTER_LESS_REJECT_IPDR

SUSPENDED_CA

SUSPENDED_REJECT_IPDR

SAFE_CUSTODY_CASES

SAFE_CUSTODY_REJECT_IPDR

TOTAL_REJECTED_IPDR

SES

AMBALA

31120 1 24 0 0

31

144

FARIDABAD

52703 2

2016 0 0

54

719

GURGAON

29203 1 390 0 0

29

593

HISAR

30693 0 0 0 0

30

693

JIND

7254 2 32 0 0

7286

KARNAL

65017 1 22 0 0

65

039

NARNAUL

5906 0 0 0 0

5906

ROHTAK

11335 1 270 0 0

11

605

SONIPAT

30727 2 61 0 0

30

788

Total

263958

10

2815 0 0

26

6773

Target need to be fixed to bring it zero. 4) Updation of Mob Nos./e-mails

SSA AMB GGN HIS FBD NRN Wkg Conn's 111206 47869 66586 63136 37538 Mob Nos.

updated 46404 30188 45274 53778 10154 %age 41.73 63.06 67.99 85.18 27.05 e-mail IDs

updated 5497 4712 3274 2909 1079 %age 4.94 9.84 4.92 4.61 2.87

o Updation of Mobile Nos/e-mails {Target is 100%},o Status as on 10.09.2012 is as undero Procedure to view the status by SSAs already made available

5) List of VIP and VVIP: Month AB FBD GRG HSR JD

VVIP 3 0 1 161 135 VIP 1635 2081 1051 193 525 Total 1638 2081 1052 354 660

Each case should be analyzed and report should be send to Circle office.

6.B. Administration:

List of long outstanding issues requiring reply from field units:

S.No. Brief Reply awaited from

Remarks

1 Complaint regarding non-payment of Security Guard bills of Rohtak and Panipat

Rohtak & Karnal

2

Justification of vehicles as per new Norms circulated vide

letter no. GENL/HR/JUSTIFICATION OF VEHICLE/12-

13/2 dt.18/5/2012. Uploaded on 22/5/2012.

Except CMTS

3

Engagement of Security Guards - audit para;

circulated vide letter no. Genl/HR/Audit objection/

2012/3 dt.15-05-2012. – data was asked for deployment of

Security guards under Project Sanchay

All SSAs despite repeated reminders

4

Compliance of Annual Administrative Inspections carried out by Circle Team in r/o Ambala, Karnal, Sonepat & Gurgaon

All SSAs

5 Administrative Inspection of

Circle Office by Corporate Office -data regarding SSAs required

All SSAs

6

Compliance of Haryana Circle Council minute held on 09.05.2012 5and status about the agenda points for the next HCC circulated on 11.09.2012

All SSAs

7 Statement regarding vacant Staff Qtrs as requested on 10.09.2012.

All SSAs

8

Detail regarding total Staff Quarters Occupied/Occupied by ST

Category – Endst. No. Genl/HR/Staff Qtrs/Gen cases/201-11 dtd

10.09.2012

All SSAs

HR Cell:

Following information is awaited despite repeated reminders:

SSA Particulars Date(s) of Letters/reminders

issued

Jind Complaint against Sanjeev Sharma SDE 17.8.11 ,

18.10.11 , 7.1.12 CMD case regarding transfer of Sh Manu

Kumar Singh TTA from Jind to UP(E) Circle 29.8.12

Karnal

Complaint against Ishwar Singh SDE Panipat made by Sh Suresh Kumar and Smt Roshni Devi

17.10.12 ,16.7.12

Complaint against AGM(A) /SDE(Vig) Karnal 5.7.12 Complaint against Sh Yogesh Kumar DGM

and M.L.Arya DE 9.7.12 , 29.8.12 ,

4.9.12 VC proforma of Sh. M. L. Arya for

promotion of DE Regular not received 13.8.12 ,7.9.12

Faridabad Complaint against GMTD FBD made by Sh L.S.Narwal Ex CSS

10.3.11 , 21.6.11, 26.8.11 , 7.9.11, 25.1.12

Sonepat

Complaint against Sh N.K. Goel GMTD made by Smt Birmati Devi 7.6.12

Complaint against Sh. Ranbir Singh SDE 28.5.12 ,15.6.12, 30.6.12

Complaint against DET Gohana made by Sh Ram Kumar Vill Jasrana 26.7.12

Hisar Complaint against Officers of Adampur

Exchange made by Sh. Balraj Sidana, Mandi Adampur

18.4.12 ,16.7.12

Rewari Complaint against Sh. Ishwar Singh Yadav DE 21.6.11 , 7.7.11 ,

7.1.12 Minister case- Report regd transfer of Sh 25.8.12 ,4.9.12

Shiv Raj Choudhary JTO from RWR SSA to Rajsthan Circle

Report regd Temporary transfer of Sh Rishi Kr Chaurasia JTO from RWR to MP Circle 5.7.12 , 17.7.12

Gurgaon

Information/ Documents in resignation case of Kumari Aarti Jain JTO

13.2.12, 13.4.12, 6.6.12, 17.7.12, 21.8.12

Show Cause notice case of Sh. Lala Ram JTO(Retd)- Information/ Documents desired by Dy Secy(VB)DoT, ND {Attested copies of ACRs , Bio data proforma , Acknowledgement of Show cause notice received by Retd JTO}

1.2.12 , 3.4.12 , 4.7.12 , 3.8.12

PGRMS case regd transfer of Sh Manoj Kumar Tel Mechanic from GRG to Gaziabad SSA

24.4.12 ,18.5.12 , 9.8.12

VC proforma of Sh. B.L.Meena for promotion of DE Regular not received 13.8.12 , 7.9.12

Rohtak

Minister Case -Report regd transfer of Pankaj Saini JTO from Rohtak to Rajasthan

13.7.12 ,8.8.12 , 10.9.12

Minister case -Report regd transfer of Sh. Ganesh Ram Burdak JTO from RTK SSA to Rajasthan Circle

25.8.12 , 4.9.12

Other General Cases:

SSA Particulars Date(s) of Letters/reminders

issued Pending

from All SSAs/Units (except Hisar , Faridabad and Mobile wing)

Service verification certificate not received-pending since last Administrative Inspection of HR Circle

28.5.11 ,3.8.11 ,18.8.11 , 4.10.11 , 10.5.12, 5.6.12 , 7.8.12 ,4.9.12

Pending from All SSAs

Review & Monitoring of Rules of reservation and Service safeguard provided to the Scheduled Caste- Reply of Questionnaire not received

17.5.12 , 25.8.12 ,12.9.12


Rotation of Officers/officials working on sensitive seats - Report after necessary action not received

28.7.12 ,13.8.12 ,22.8.12


Special drive for updation of service records - Furnishing of information 24.3.12 , 23.5.12

CFA Section:

Marketing Section:

S.No. Item Remarks/Reports pending form SSAs

1 The leads which are completed/cancelled under project Udaan should be call for taking the feedback of the customers.

Letter uploaded on intranethr CGMT/HR/CFA/Genl/KW/III/75 dated 19.12.2011.Sales associate should circulate their mobile numbers among subscribers while making visiting them.

2

Promotion of VAS over Broadband service “ Topper Education”.A target for 700 customers and 6.23 Lakhs revenue target have been assigned by BSNL HQ for FY2012-13.Posters have already been distributed to all SSAs

All SSAs have been requested to Visits major schools of their area giving brief presentation about service. Also several action points such as SMSs, Leaflets to be pasted in CSCs. Compliance along with action plan from SSAs is still awaited.

3Performance in Broadband booked through Udaan is very Low from all SSAs especially Rohtak & Rewari SSA could not even achieve 10% upto Aug-12.

Action required by all SSAs.

4 Reconnection report

Schedule already uploaded on intranethr on dated vide letter no. CGMT/HR/CFA/Mktg/Reconnection Camp/57 on dated 05.09.2012 Action required by all SSAs.

5 Regarding Pursuance with Haryana Govt. for giving wide publicity of CUG plan.

Action required by all SSAs to promote the CUG facility.

6 Regarding Promotion New Landline Plans. Letter uploaded on Intranethr -CGMT/HR/CFA/Mktg/104/KW/55 dated

18.08.2012 Action is required at SSA Level.

7 Revenue from Prepaid IN Serves(ITC/FLPP/Call Now) Performance is very low especially Rewari SSA have not sold even single card up to July-12

8

While analyzing the Broadband plans, It has been observed that the following 5 plans in Unlimited/Limited category are maximum subscribed by customers. It is requested to make use of this analysis & popularize these plans to get more customers in these palns.

All SSAs are requested to take action in this regard.

Unlimited plans Limited plans1 BB-HOME-UL-750-PLUS-COMBO-MONTHLY-17236 1 BBG-HOME-250-MONTHLY-143852 BB-HOME-COMBO-UL-625-MONTHLY-15058 2 BBG-FN-HOME-500-COMBO-MONTHLY-63503 BBG-COMBO-ULD-850-MONTHLY-10328 3 BBG-HOME-299-COMBO-MONTHLY-41324 BB-HOME-UL-499-MONTHLY-7796 4 BB-VPN-512-NMEICT-ANNUAL-29565 BB-RURAL-COMBO-ULD-500-MONTHLY-6507 5 BBG-RURAL-USO-150-MONTHLY-2953

B) Commercial section

S.No. Name of the Item Reports pending

1Targets of new tariff plans/add on tariff packages launched for the prospective/existing landline customers.

-

2

Reg Suggestions/views over Revision of time period for permanent closure of telephone connections after disconnection due to non payment whether should be 180 days or may be reverted back to previous procedure of 90 days.

All SSA Heads except HSR/JD

3

Reg capturing of Mobile numbers and email-IDs of landline subscribers in CRM of CDR system.As per BSNL HQ instructions 100% mobile no. and as max as posible email-IDs should have been captured and activity should have been completed by 30-06-2012.

Reports not received from any SSA.

4

Information reg telephone users of BSNL/MTNL executives/non executives who have been provided the telephone connections from MTNL & BSNL respectively.

All SSA Heads except AB/HSR/JD. FBD SSA has submitted the information of BSNL employees residing in MTNL area but the information of MTNL employees residing in BSNL area is still awaited.While RWR SSA has submitted the report of MTNL employees residing in BSNL area but vice versa is awaited.

5Reg observation of discrepancies in the service connections provided to employees/retired BSNL/DoT employee.

All SSA heads except FBD/RWR.

6

Compliance of short code 155222,105010,1071,1073 & 1072 in ref to this office letter no. Coml/HR/PP-I/Level-I/159 &162,and 1070 &1077.

AB/RWR .RWR SSA has submitted the compliance of 155222 only.

CSC Cell:S.No. item Reports pending form SSAs

1 Online compliance of Implementation of “Project Smile” Phase II Gurgaon, Karnal and Rewari SSAs.

2 Online compliance of Implementation of “Project Smile” Phase III Faridabad, Gurgaon, Karnal, Rewari, Rohtak

3 Submission of suggestion for Sharing and better utilization of CSC Infrastructure. All SSAs Except Jind and Hissar

CFA- Network Planning Section

Point No. 1:- Target and achievement for the year 2011-12.

SSA Target2012-13

Gross Acheivementfor 2012-13

Disconection for

2012-13

Net Achievement

for 2012-13

% achievement

Two way CLIP phones allotted

AMB 200 1743 3710 -1967 -983.50 100FBD 400 1692 1542 150 37.50 500GRG 400 2796 3166 -370 -92.50 550HSR 200 1634 6437 -4803 -2401.50 0JND 80 582 1834 -1252 -1565.00 180KRL 400 2164 6626 -4462 -1115.50 0

RWR 80 756 1871 -1115 -1393.75 0RTK 140 955 2075 -1120 -800.00 100SPT 100 648 1368 -720 -720.00 0

Total 2000 12970 28629 -15659 -782.95 1430

Point no.2:- Status of Two way Clip Instruments:-

SSAAvailability

as on 31-3-2012

Received since

1-4-2012

Utilizaed Since 1-4-2012

Balance as on 31-8-2012

AMB 938 100 1038 0FBD 642 500 1142 0GRG 582 550 1132 0HSR 1437 0 1376 61JND 340 180 446 74KRL 2038 0 140 1898

RWR 1421 0 538 883RTK 1096 100 816 380SPT 1020 0 460 560

Total 9514 1430 7088 3856

Point no. 3:- Status of work executed in r/o Administrative approval issued. Status for Administrative Approval of Different project.

EN No, SSA Project Name Amount

81 AMB Reg- P/E cum D/E for provision of U/G cable for restoration of working connection of telephone Exchange ShahPur 42146

2 FBD Six Laning Project from Badar Pur To Hodal NH-2 DLF 1,88,98,1613 FBD Six Laning Project from Badar Pur To Hodal NH-2 Sector-15 84,59,0954 FBD Six Laning Project from Badar Pur To Hodal NH-2 Ballabh Garh 60,86,3465 FBD Six Laning Project from Badar Pur To Hodal NH-2 Setor-58 65,43,2156 FBD Six Laning Project from Badar Pur To Hodal NH-2 Prithla 38,80,6107 FBD Six Laning Project from Badar Pur To Hodal NH-2 Palwal 1,67,83,4788 FBD Six Laning Project from Badar Pur To Hodal NH-2 Bamni Khera 23,34,7299 FBD Six Laning Project from Badar Pur To Hodal NH-2 Hodal 23,87,648

11 FBD Shifting of cable due to Delhi Metro Rail Project Badar Pur to Badkal More 6,07,65,951

12 FBD Shifting of cable due to Delhi Metro Rail Project Badkal More To YMCA Chowk 2,04,48,381

48 GRG laying of UG cable for 0.5 k RSU at Binola Gurgaon SSA 172083349 GRG Laying of cable for Shifting from Park View Residency RSU to Ashok Vihar 4,34,13350 GRG laying of UG cable at MEC College Palla, Nuh Exchange Gurgaon 29160063 GRG UG cable laying in upcoming new Orchid new vills Sohna road Gurgaon 5,50,595

65 GRG Administrative Approval of the estimate in r/o UG cable laying for new court and mini sectt. Complex at Nuh Gurgaon 1611695

66 GRG Area Diversion of Anand Farm Dunda hera from P/Vihar RSU to Unitech Infospace RSU Gurgaon 200648

67 GRG Administrative approval for installation of 0.5K RSU at mini Sectt. At Gurgaon 5145571

72 GRG Project estimate for expansion of 1K to 2K RSU at Model Town. 54,28,206

30 KRL lying of U/G cables at Sher Garh and Patti Afgan under GSSS and Sree Ram College of Edu under NME 1,56,000

31 KRL Six laning Project at Kaithal NH-66 Ambala Rd Kaithal 14,13,00032 KRL Six laning Project at Kaithal NH-66 Karnal Rd Kaithal 19, 80,30033 KRL Six laning Project at Kaithal NH-66 Kurukshetra Rd Kaithal 23, 49,700

34 KRL Lying of cale under NME project at Kinder KIN Collage of Education of AHAR Excg 47456

76 KRL Laying of U/G cable for Providing 12 Nos. of NME connections at MDN of education at KALAYAT and SSM colleges of Education (Kaithal) 60700

78 KRLRegarding detail cum project estimate for laying of U/G cables to provide 20 new VPNoBB connection under NME Project at Panipat Institute of engineering and Technology "PIET" in pattikalyana telephone Exchange Area.

44650

35 RTK Opening of New Xge at Jhajjar Power plant Jharli 37759036 RTK laying of UG cable for shifting the connection to New Tehsil SAMPLA 3,98,700

70 RWR Regarding detailed estimates fro laying of UG cale in sector-5 and sector 14 from Telephone exchange HSIDC BAWAL for providing NTC and Pri connection 5,17,640

74 RWR Regarding detailed estimated for laying of UG cable from M.J. Casting Gate to MC Kunj Piller to clear the waiting list under BAWAL HSIDC exchange 1,22,135

37 SPT Administrative approval for the lying of U/G cable in Kundli sub Division 52,21,029

53 SPT laying of UG cable in the area of SDE EXT-II Sonipat of non-feasible Pocket and new 24,36,247

development colony in sonipat SSA

Point no. 4:- Exit Interview for Subscriber leaving BSNL Landline and Broadband Services as per Annexure as follows:-

SI. No.

Name of SSA

No. of Application for surrendered during the month

NO. of Telephones whose incoming has been barred during the month

No. of Exit Interviews conducted

No. of Exit interviews conducted within 3 days of application/when incoming is barred

Three major reasons for surrendering/ not paying the bills

Action taken proposed action plan

No. of landline connections revived out of surrender application and no. of incoming barred (sum of III and IV)

I II III IV V VI VII VIII IX

Point no.5:- Arresting of the disconnection of Telephones. Action taken report in this regard.Point no. 6:- Poor performance w.r.t. revenue of wire line connections. Reasons why the revenue is shrinking as compared to last year and action taken report regarding proper utilization of store i.e. cable and CLIP telephones.

Point No. 7:- Status of installation and commissioning reports of Batteries received during the Year 2011-12 and 2012-13 (till Date) in the following format:-

Sr. No. Name of SSA Name of Site/

Exchange

Capacity of Battery

Received Date

Installation Date

A/T Status (Passed/Failed)

1.2.

AMC section:-

1.a. For reduction of expenditure on AMC, following action was to be taken up in accordance

with BSNL Head Quarter letter no.43-4/2012-NWO I-CFA-MSE dated 27-4-2012 and endorsed vide this office letter no.Engg/HR/SP/Cost opt/2070/2012-13 dated 30-4-2012.

b. Consolidation of the switches may be done where ever possible so that there is no need to renew the AMC for a few switches.

c. Reduce the capacity of the switches such that the total equipped capacity of the switch reduces to at least one slab below the existing AMC slab.

d. The capacity of the local switch should be reduced to almost equal to the working DELs as shown in the CDR platfom.

e. This exercise should be completed for all the NT switches i.e local/TAX like OCB- 283,EWSD,AXE-10,5ESS etc. Compliance is awaited from SSAs

2. 1. Renewal of AMC for EWSD exchanges reply awaited from GRG,FBD and RWR SSAs.

SSA Heads are requested to bring the detailed/ current status of the above noted points for discussion in the meeting.

PG Cell:

1. Public grievances pending cases for more than 30 days as on 10-09-2012 in PGRMS/CPGRMS in r/o of all SSAs / CMTS is given below. No proper attention is being given for disposal by some of SSA even after sending the weekly pending list as well as telephonic reminders from this office.

Name of SSA PGRMS CPGRAMS

Total

Cases Pending for more than two month

BSNL HQ

CIRCLE Case

MOC DOTEL DPG Number of Cases

Oldest

AMBALA 2 0 0 3 0 5 1 07-06-2012FARIDABAD 0 1 0 0 0 1 0 28-07-2012GURGAON 0 0 0 1 0 1 0 24-07-2012HISAR 1 0 0 0 0 1 0 30-07-2012JIND 0 0 0 2 0 2 1 11-04-2012KARNAL 0 2 0 0 0 2 0 27-07-2012REWARI 0 0 0 0 0 0 0 -----------ROHTAK 0 1 0 1 0 2 1 03-07-2012SONEPAT 0 0 0 1 0 1 0 06-08-2012CMTS 0 0 0 0 0 0 0 ----------Total 3 4 0 8 0 15 3

2. Status of complaint at PGRMS portal for the month of August-2012 is reviewed and it is observed that most of the complaints in r/o Ambala, Faridabad, Gurgaon, Karnal and Rohtak SSA are received regarding non working of telephone as well as non working of broadband. A detail status for the month of August 2012 is indicated below. Efforts may be made at SSA level to reduce the receipt of complaints.

Total Grievances Booked/Disposed in PGRMS from 01/8/2012 to 31/8/2012

S.No Grievance Type AMB FBD GRG HSR JND KRL RTK RWR SPT Total

1 Telephone/Telecom service Faulty 102 114 72 55 11 49 76 23 28 530

2 Excess Billing 5 9 8 1 -- 7 8 5 1 443 Non-receipt of bill -- 2 7 4 -- -- 1 -- 2 164 Refund of deposit 4 2 3 1 -- 2 1 -- -- 13

5 Exchange poor performance/not working 1 2 2 1 -- -- 2 -- -- 8

6 Improper behaviour of staff 1 1 -- -- -- -- 3 2 -- 7

7 Internet problem 5 7 3 2 -- -- 5 -- -- 228 Non-provision of NPC -- -- 3 -- -- -- 1 2 -- 6

9 Mobile-Improper working of cell phone 1 -- -- 1 -- -- -- 1 -- 3

10 Tariff High 1 -- -- 1 -- -- -- -- -- 211 Shifting of -- -- -- 1 -- -- 1 -- 1 3

Pole/Cabinet/Pillar12 Rent revision 1 -- 1 -- 1 -- 1 1 -- 513 Miscellaneous complaints 5 9 3 1 1 3 3 3 2 3014 Reconnection pending -- 2 -- 2 -- 1 2 1 -- 815 Instrument fault 5 2 -- -- 2 1 1 1 -- 12

16 Mobile-No mobile coverage 2 1 1 -- -- -- -- 1 -- 5

17 Can not make outgoing call 1 -- 3 1 -- -- -- 1 -- 6

18 Mobile-SMS problem -- -- -- -- 2 1 -- -- -- 319 Mobile-Frequent call drop 1 -- -- -- -- -- -- 1 -- 2

20 Disconnected even after payment 1 1 -- -- -- -- -- -- -- 2

21 Surrendering of connection 3 15 3 2 -- 3 -- -- 1 27

22 BB- Non provision of broadband -- 2 3 1 -- -- 2 1 -- 9

23 BB-Broadband not working 35 57 16 12 1 28 29 3 6 187

24 BB-Broadband speed low 5 9 7 9 -- 4 5 -- 1 4025 VAS related complaints 1 -- -- 5 -- 1 -- -- -- 726 Mobile-3G -- -- -- 1 -- 1 2 -- -- 427 WIMAX -- 1 -- 1 -- 1 -- 2 -- 528 Data Card (NIC / EVDO) 1 -- -- -- -- 1 -- -- -- 229 MNP Complaints -- -- -- -- -- 1 -- -- -- 130 SIM Card 1 -- 1 1 -- -- 4 1 -- 8

TOTAL 182 236 136 103 18 104 147 49 42 1017

CFA – Operation:

1. Operational Target Vis a vis achievement:

The targets of operational parameters for the year 2012-13 were communicated to all the SSA’s heads vide this office letter no Opn/2218/2012-13/10 dated 25-04-2012. Circle achievement as on 31.08.2012 is as under.

Fault Rate

Faults Cleared on same

day

Faults Cleared by Next

day

Faults Cleared with in 3

days

Average fault

Repair Time

CCR

Local Junction STDBSNL HQ Targets 4.60% 90% 97% 100% 6.5 Hrs 77% 62% 54%S

No SSA Name SSA wise Achievement as on 31.08.12

1 Ambala 4.6 90.58 98.78 100 6.5 78.17 68.3 54.032 Faridabad 4.53 89.98 98.18 99.87 6.51 82.53 57.01 52.93 Gurgaon 4.51 88 98.5 100 6.2 75.48 59.68 55.024 Hisar 5.3 85.9 95.78 99.69 7.3 77.97 59.99 56.295 Jind 3.71 90.05 97.29 100 5.95 79 62.07 57.366 Karnal 4.61 96.79 98.58 100 6.4 80.71 60.05 55.187 Rewari 7.93 98.08 98.08 99.83 6.5 73.3 67.31 57.348 Rohtak 4.61 86.87 98.61 99.84 6.88 78.11 60.33 53.969 Sonipat 4.6 98.02 98.41 100 6.67 59.78 52.03 53.8

Circle Total 4.87 91.4 98.06 100 6.46 78.34 64.67 53.96

SSA Heads are requested to take n/action for 100% achievement of operation targets.

2. IPTAX Commissioning ;-

a) AB City:- EWSD TDM TAX closed in m/o Jan 12 and IPTAX working ok.b) Faridabad:- 100 % traffic shifted on IPTAX and TDM TAX closed in M/o June 12.c) Gurgaon:- 100 % traffic shifted on IPTAX and AMC of EWSD TDM TAX ended in m/o Feb 12 and no

further AMC made.d) Karnal:- EWSD TDM TAX closed on 31.3.12 and IPTAX working ok.e) Rewari:- 85% BSNL Traffic shifted on IPTAX. POI’s shifting is under progress and two POI’s shifting is

pending. Sonepat:- 100% BSNL traffic shifted on IPTAX. All POI except Reliance CDMA POI shifted and working OK. A/T (Vth time due to CDR mismatch) of reliance CDMA POI will be done on very shortly.

f) ROHTAK:- Fire broke out in Uddan section of Rohtak SSA on 22.8.10 and four no of IPTAX cards were lifted by M/s ZTE on 12.11.10 for checking purpose as intimated by DE (Internal) through email. As per meeting held at HQ on 22.8.12 with M/s ZTE, Team of ZTE visited Rohtak IPTAX on 27.8.12 and combined inspection was carried out by BSNL team and ZTE. As discussed in joint inspection, IPTAX cards(26 Nos) in addition to earlier 4 cards were deposited in ZTE Testing Lab at Gurgaon on 6.9.12.

Sr. GMTD RTK is requested to pursue with ZTE and take n/action for solution of IPTAX issue.

3. CDOT ANRAX working on single link:-

Total 54 no of ANRAX’s are still working on single link from very long time. The detail of ANRAX’s SSA wise is as under:-

S No Name of SSA Total ANRAX’s ANRAX’s working on single link1 Faridabd 07 072 Hisar 105 093 Rohtak 84 134 Sonepat 35 25Total 231 54

SSA Heads(FBD/HSR/RTK/SPT) are requested to get all ANRAX’s on dual link.

4. CDOT Exchanges working in simplex mode:-

Total 169 no of CDOT Exchanges are still working in simplex mode from very long time. The detail of exchanges SSA wise is as under:-

S No Name of SSA MAX XL RSU’s ANRAX’s1 Ambala 12 402 Gurgaon 023 Karnal 16 054 Rohtak 18 255 Hisar 446 Faridabad 07Total 48 121

Above SSA Heads are requested to get all exchanges in duplex mode.

5. No of BM’s reduction:-NCES told in quarterly CDOT meeting held at Dehradun between NCES and CDOT that NGN is likely to come in Haryana circle which will replace CDOT exchanges. For conversion of CDOT into NGN, two no of cards will be deployed in each BM of CDOT exchange. As lesser no of BM’s will be there, less requirement of cards for conversion purpose will be there resulting in reduction of huge expenditure involved. It is therefore requested that all out efforts should be made in all SSA’s (except Faridabad) to reduce the no of BM’s.

It is requested that SSA Heads may bring action plan for reducing the no of BM’s in their SSA’s.

6. Field Trial of NGN switch at Nuh:-NGN switch was installed at Nuh in Gurgaon SSA for field trial bais. Problems occurring in switch are discussed in quarterly CDOT meeting. In last meeting also two problems were there i.e the problem of non functioning of inbuilt DSLAM & signaling gateway at Gurgaon were there. Problem of DSLAM still exists and all other problems solved.

Sr GMTD GRG is requested to bring latest status of NUH exchange in meeting.

7. Latest status of deloading of AB Cantt OCB TAX :- 85% BSNL traffic shifted to city IPTAX. A/T of Airtel(Basic& ILD), Tata(all) and reliance CDMA done and CDR awaited. A/T of Vodafone, Reliance & Airtel(GSM) is pending.GMTD AB is requested to bring latest status of deloading of Cantt OCB TAX in meeting.

8. Regarding AB City TMG on Ring:-As per information available AB city IPTAX was interrupted on 23.6.12, 22.1.12 & 1.7.12. Frequently interruption of City IPTAX resulted heavy loss of services and revenue. Redundant connectivity via PATIALA has been made. GMTD AB is requested to bring action plan for IPTAX on Ring.

9. Monitoring of IOP by NCES on daily basis:-In the Quarterly CDOT meeting between NCES and CDOT at Dehradun, NCES pointed out that after daily monitoring of IOP status it was found that in SSA’s namely AB/GRG/HSR/JD/KRL/RWR/RTK/SPT large no of IOP’s remained disabled resulting in CDR file loss and Revenue loss. It is therefore requested to check daily status of IOP’s and take n/action for putting all IOP’s in enable mode.

Daily report of IOP disabled w.e.f 5.7.12 monitored from CDR Portal has already been uploaded on Circle intranet.

10. Conversion of CDOT MBM into RBM switches:As per HQ BSNL HQ letter no 36-2/2010-PHM-MSE dated 2.8.12 issued from Sh. Rajesh Kumar, Addl. GM(NWO-1-CFA) endorsed to all SSA’s, all MBM’s having working Dels < 1000 No’s are to be converted into RBM’s and parented to the nearest MBM switch within SDCA or to the nearest MBM switch located in the adjacent SDCA but within the same SSA to reduce operational expenses.

For achieving above purpose effectively a Core group of CDOT technology having vast experience in CDOT technology has been constituted. The following are members of Core Group:

1. Sh. Jogi Ram, Principal, CTTC Kurukshetra2. Sh. I. S. Yadav, DET Narnaul3. Sh. Jasmer , AD (Comml-CM) O/o CGMT HR

The above constituted Core Group will provide necessary help/guidelines to concerned staff for converting MBM’s into RBM’s.

In first phase Bawani Khera and Meham CDOT MBMs of Rohtak SSA will be converted into RBM’s.All SSA’s except Faridabad are requested to take n/a accordingly.

Pending points of Operation sectionS.No. Details File No. & Date Required from

1 Updation of newly released version of ' RAISE' software

OPN-2374/11-12 dated 24.7.12 and reminder vide even no. dated 23.8.12

All SSA Heads except AB SSA

2 Fire incidents in Telephone exchanges

OPN-2808/12-13 dated 23.4.12. Reminder vide no. dated 3.5.12, 12.7./12 and 25.8.12

All SSA Heads

3 Monthly statement for conversion of CDOT MBM into RBM

OPN-2372/11-12 dated 24.8.12 followed by many telephonic reminders

All SSA Heads except FBD SSA

4 Detail of expenditure incurred on EPBT repair

OPN/2801/12-13 dated 30.8.12 followed by many telephonic reminders All SSA Heads except JD

11. List of Operation pending reports:L&B:

1. Mutation/ Transfer of Assets from DOT to BSNL.Refer this office letter No: Bldg/H R/LT- 1 /Rlg-Land NllllCorr 12 dated 23-04-201 2 and subsequent reminders dated 24-05-2A12, 11-06-2012, 19-06-2012, 03-07-2012, 25-A7 -2A 12 & 25-08-201 2. Response still awaited

2. Leasing out hoardings in Green Field Sites in BSNL Premises.(Revenue Target : Rs"15 Lakh). Refer BSNL HQrs. Letter No: 482-0112011-BG dated 13-03-2012, this office letter No: Bldg/HR/BSNL/Hoarrf ings/2 dated 29-03-2A12 and reminder dated 16-05-2012, 04-07-2012, 21-07-2012, 08-08-2012 &25-08-2012

3. Leasing of Space for installation of ATMs in BSNL Premises. Target for the year 2A12-13 - 18No.

4. Space Audit of BSNL Building in 100 important Cities( Ambala/ Gurqaon/Faridabad).Refer this office letter No:Bldg/HRiLT-1/GenA/ll/ 34 & 39 dated 31-A7-12 & 27-08-2012.

5. Renting out of Vacant Staff Quarters.Revenue Target for the year 2A12-13 Rs. 5 Lakh.

6. Securing External Projects.i. Cost of External Project- 1400L

ii. Revenue Target - 70 L