Embed Size (px)
Citation preview
Welcome and scene setting
Dr Carl Ellson - Chief Clinical Officer, NHS South Worcestershire CCG
• Period of dramatic change• Co-production vitally important
Challenges
1. Increasing number of people2. Increasing number of over 75s3. Increasing number of people with multiple
long term conditions4. Patient expectations5. Static funding6. Work force planning and recruitment7. Fragmented care
Opportunities
1. Awareness of the challenges!2. Greater integration – commissioning3. Greater integration – providing4. Co-commissioning of primary care5. New models of primary care6. Five Year Forward View
Finally…
What does South Worcestershire CCG want?
• As much time listening to you• A deliverable solution
Overview of Co-Production
Peter Pinfield, Chairman and Simon Adams, Chief Operating Officer, Healthwatch Worcestershire
Healthwatch Worcestershire – Who Are We?
Independent consumer champion – giving the public,
patients and users of health and social care services in
Worcestershire a voice
Gathering service users and carers experiences & views about
local health and social care services and making these known.
Making recommendations about how services could and should
be improved
CO-PRODUCTION - CONTEXT
Health & Well Being Board
• 5 year Strategy
• Well Connected Programme (Integration of Services)
• Strategic Partnership Group
• Communications & Engagement
• Task – to define patient/service user/carer led proposal for Co-Production
NHS England 5 Year Forward View
CO-PRODUCTION - METHODOLOGY
• Desk-top Research
• Engagement with ‘Engaged’ patients/service users/carers
• Define the meaning of ‘Co-Production in Worcestershire
• Proposals for ‘Key Principles’ & ‘Critical Success Factors’
• Survey of wider patients/services users/carers
• Co-create, Co-innovate (Young Foundation) workshops
• HWW Board Meeting in Public
• Report to SPG & Health and Well Being Board
CO-PRODUCTION – KEY PRINCIPLES
Equal Voice
Parity of involvement – nobody more important than anyone else
Involvement from the start – point at which NHS/WCC start to
provide a service, think about change to existing service or create
new service
Encouraged to share skills & experiences to shape how services are
planned, designed, developed and delivered
CO-PRODUCTION
– CRITICAL SUCCESS FACTORS
Commitment of right resources
Listening to and acknowledging skills & experiences
Sharing power – creating environment where involvement happens
all the time
Commitment to Co-Production with clear set of values for staff
Monitor how successfully patients/service users/carers are involved
All health & care organisations carry out Co-Production in the same
way
Contextualise the objectives of the workshop
Sue Harris, Director of Strategy and Business Development,Worcestershire Health and Care NHS Trust
What is Well Connected?
“You plan your care with people who work together with you to understand
you and your needs, allow you control and co-ordinate and deliver services that support you to achieve
the outcomes important to you”.
National Voices
Shared challenge
You
Self care
Social Care
General Practice
Housing
Acute care
Healthwatch
Police
VCS providers
Carers
Independent sector
providers
Communities
Community care
Need and desire to transform the way health and care is provided in Worcestershire.
All local NHS health and social care providers, commissioners and voluntary and community groups committed to this.
However this requires us to listen and develop a different relationship with patients, carers,
communities and the public.
A DIFFERENT APPROACH….
17
Lots of different organisations….........but we don’t want you to see the joins
Agenda
Topic Presenter/sRegistration AllWelcome and scene setting Dr Carl Ellson, Chief Clinical Officer,
NHS South Worcestershire CCGOverview of Co-Production Healthwatch WorcestershireContextualise the objectives of the workshop
Sue Harris, Director of Strategy & Business Development, WHAC Trust
Introductions & Charlie & Marie –imagining a new future
Eleanor Cappell, Senior Associate, The Young Foundation
BREAK ALL
Reflect on patient experiences and stories The Young Foundation supported by group facilitators
Identify a problem & opportunity for change: imagining a new offerLUNCH ALLCrafting and articulating a new offer/ joint integrated delivery model
The Young Foundation supported by group facilitators
Sharing feedback and listening to others
Plenary – Q&A Chaired by The Young Foundation
Thank you, closing remarks and next steps Dr Carl Ellson, Chief Clinical Officer, NHS South Worcestershire CCG
Ground rules/ guiding principles
Patient experience is at the heart of
the process.
Everyone's voice is equal.
Every good conversation, starts
with good listening.
Come with an open mind.
What does Co-Production mean
for you?
Activity 1
Break
My experience of long term conditions is….
I receive help and support from…
What helps and frustrates me the most in
managing long term conditions is…
I would really like help and support to…
Activity 1A
Activity 1B: Reflect on patient experiences & stories
Activity 2 – Generate new ideas/ solutions
How can co-production be a tool to help patients manage Long Term Conditions?
Lunch
Activity 3 – Craft and articulate a new offer
How could you organise/ present your solution via the transition points?
Activity 4: Sharing feedback and listening to others
Plenary – Q&A
