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Welcome! From the IT Staff

Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: [email protected]@resu.edu

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Page 1: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

Welcome!

From the IT Staff

Page 2: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

IT DEPARTMENT

• Brian Bollenbacher Manager HR & IT– Ext. #6820 e-mail: [email protected]

• Ziggy Kusnierz, Programmer/Network Analyst– Ext. #1251 e-mail: [email protected]

• Valarie Lindsey, Technical Support Specialist– Ext. #3369 e-mail: [email protected]

• Carlos Tolefree, Technical Support Specialist– Ext. #3235 e-mail: [email protected]

• Sami Khayat, Instructional Technology Specialist – Ext. #6535 e-mail: [email protected]

Page 3: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

HOW TO REACH THE IT DEPT.

• FROM INSIDE THE HOSPITAL -EXT# 3070

• EXTERNALLY DIAL 1-708-763-3070

– HELPDESK System link is located on RESU website:

Page 4: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

SIMPLE RULES

• Everyone has their own user account

• Don’t use other’s user account

• Don’t share passwords

• If you forget your password – we will reset it for

you.

• Always log out of the computers in the

Computer Lab.

Page 5: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

How to access Webmail

Type: https://webmail.resu.edu/owa

Page 6: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

How to access to eCollege

Type: eCollege.resu.edu

Page 7: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

How to access to Student Portal

Type: campusonline.resu.edu

Page 8: Welcome! From the IT Staff. IT DEPARTMENT Brian Bollenbacher Manager HR & IT – Ext. #6820 e-mail: brian.bollenbacher@resu.edubrian.bollenbacher@resu.edu

Student Laptop Minimum Specification

Processor Intel 1.6GHz or equivalent

Operating system Microsoft Windows XP, Vista, Windows 7

Memory 2GB DDR SDRAM

Graphics Integrated Graphics Card

Hard Drive 60GB HD

Intel Optical Drive CD/DVDDVD writer (DVD+/-RW Drive) (Optional)

Wireless LocalArea Networking

Internal Wireless connectivityWireless B or G adaptor

Modern Internal Internal 56K Modem 56 (Optional)

Adapter AC Adaptor

Battery 9 cell Lithium Ion Battery or12 cell Lithium Ion Battery (Recommended)

Resurrection University does not support Mac