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--FAQ’s / About Sale / Terms of Sale Page--
Welcome to Arrowheadseatsale.com The Exclusive Sale Site to Purchase Authentic Arrowhead Seats.
Limited Quantity of Arrowhead Seats Available!
A Sellout is anticipated!
First Come, First Served!
FAQ’s
Q: Who is selling the seats? A: Schneider Industries, Inc. of St. Louis in partnership with S&S Seating of Indiana was selected by Jackson County to work as their agent to manage all aspect of the re-building and sale of seats.
Q: What seats are being sold? A: Authentic seats (sold in pairs and singles) that come direct from Arrowhead Stadium. The seats came from the upper deck and are a result of the renovation in 2019.
Q: What do I get with my order? A: 100% Authentic Arrowhead Seats, Stand up brackets, all necessary hardware, and a CertiPicate of Authenticity.
Q: I heard there are 30,000 seats available. So there should be plenty for everyone to buy, right? A: NO – there are not anywhere near 30,000 “usable” seats available! We have only about 2500 units available for sale! We anticipate a sell out! Many of the seats and associated parts were damaged or in too bad of shape to be re-sold. ACT NOW IF YOU WANT SEATS!
Q: Are the seats you’re selling in decent shape? A: Yes! If we are offering it for sale – it’s in good condition.
Q: Are you anticipating a sell out? A: Yes! To put this sale in perspective – there are millions of Chiefs Fans, Jackson County has about 700,000 residents, Arrowhead Stadium holds 76,000 seats, and we have only 2500 sets of seats available to sell! That means a maximum of 2500 fans will get seats -- and that is it! It won’t take much to SELL OUT! We have seen it happen VERY quickly before – so be aware if you want seats!
Q: What is the Jackson County “First Look” Sale Period? A: Since the seats are owned by the taxpayers of Jackson County, County ofPicials wanted to give residents the Pirst opportunity to buy seats. The First Look Sale Period begins on Friday, August 16, 2019 at 6:00 am and ends on Sunday, August 18, 2019 at 6:00am.
Q: When can the General Public place orders? A: On Sunday August 18 at 6:00 am, the website will automatically open to the general public.
Q: What is a Seat with a “Logo End”?
M A: This is a cast iron standard with an embossed Chiefs Arrowhead Logo. There is a VERY LIMITED QUANTITY AVAILABLE AS EACH ROW HAD ABOUT 24 seats. So only 1 or 2 out of 24 seats had this end cap…. DON’T WAIT AS THESE WILL LIKELY SELL OUT FIRST!!!.
Q: Can I choose Seat Numbers?
A: Yes! For an additional fee of $20 per seat – you can choose speciPic numbers – while supplies last!
Q: Can I choose Row Numbers and get my exact seats? A: No. Due to the fact the seats were taken out by others – we are not sure where exactly the seats were located. However – the seats you get will be in good shape and you can choose your seat numbers.
Q: Where are the Seats now? A: The seats are being re-assembled to each customer’s speciPic order in our facility in Indiana. We had to bring them to our facility due to the state we found them in and given the fact they were stored in trailers. We needed our facility to properly go through it all.
Q: What about a Local Pick up? A: Local Pick up will NOT be available. You must buy online and have it shipped via Fed-Ex. Our goal is to provide a complete, quality product shipped directly to the customer for your convenience.
Q: Do I have to buy the seats on your website? A: The best way to buy the seats is on the website. If you need to place your order over the phone – please call our ofPice during normal business hours at 314-863-7711. We can place the order for you on the phone with a Visa or MasterCard.
Q: How long ‘til I receive Seats via Fed-Ex? A: Since each seat will be made to order (most people select speciPic seat numbers) and we have to Pit them with a custom bracket to stand up – it will take about 8 weeks to get your seats. We hope the process takes less time than that – and you get your seats sooner.
Q: Do I have to assemble the seats? A: There is minimal assembly required. There will be “Feet” brackets that have nuts and bolts. The seats themselves are assembled and complete. Instructions come in the box.
Q: When is the sale over? A: Seats are sold Pirst come, Pirst served. We anticipate selling out!
Q: Can I order multiple quantities of seats? A: Each Customer can order up to Five units.
Q: If I am a Jackson County Resident Can I order multiple seats for out–of-area Friends and Family during the First Look Period?
A: Yes. Each Resident has the option to purchase up to 5 pairs for any reason they wish.
Q: How can I order? How can I contact Schneider Industries? A: Go to arrowheadseatsale.com or call Schneider Industries’ St. Louis ofPice at 314-863-7711 during normal business hours M-F. You can also email us at [email protected]
Q: What if I receive my seats and they are broken? A: We have specialized packaging to minimize any breakage. However -- if upon delivery you have broken or non-functioning seats – take photos of them (please keep your original box) and email the photos to us at [email protected].
Q: Do the seats come with a warranty? A: The seats are used from Arrowhead Stadium and come with no warranty expressed or implied. All of the seats do NOT come with a manufacturer’s warranty either. The “Feet” brackets are new and come with a warranty. If your seats are broken during shipment we will help Pix or replace – contact [email protected] with photos of the damage. Often times we can send you replacement parts at no charge with easy instructions to make the Pix yourself. We will stand behind our work.
Q: Can I actually sit in the seats?A: A person can sit in seats once properly assembled per our instructions. We check the seats to make sure each seat is in safe and working order. For stability, it is recommended to bolt the seats into your Ploor or deck. Please read all terms and conditions with your seats prior to use. Jackson County, nor its agents guarantee these seats’ Pitness for any particular purpose. Remember you are buying used Stadium Seats in an “As-Is” conditions. Q: I see your site is collecting payment PayPal. What if I don't have a PayPal Account? A: It's all right if you don't have a PayPal account. For your convenience, all sales are made using PayPal's secure website. *You do not have to sign up with PayPal to purchase from us. On the checkout page follow the link after "Don't have a PayPal Account?" and you will be given the option of entering your credit card information without signing up for PayPal accounts. If you have issues with the payment please call Schneider Industries ofPice during ofPice hours M-F at 314-863-7711 or email [email protected]
Q: Where can I ship my seats? A: Shipping is to Lower 48 States in USA ONLY! Should you wish to order seats outside of Lower 48 please email [email protected]
Q: How much is shipping?
A: Shipping is the actual cost from Fed-Ex and varies by product. See seat order forms. Q: Do I have to sign for the Fed-Ex package?A: Seats: Typically No – but this is at the discretion of the delivery person. Shipments sent via FedEx Ground are sent without a recipient signature required. If no one is home, FedEx will leave the package by the front door at the driver’s discretion.
Q: Where do the sale proceeds go? How is the money spent? A: A portion of the proceeds will go to Jackson County Parks + Rec to improve our Parks, including helping make our Playgrounds more accessible to all.
About Sale: The Authentic Arrowhead Stadium Seats will go on sale starting at 6:00am Friday August 16th exclusively on www.arrowheadseatsale.com
There are about 2500 sets of seats available for sale and we are anticipating selling out! If you are a Jackson County Resident and interesting in purchasing for you or a loved one – you need to purchase at sale opening! Note – There are ONLY about 1200 Logo End Cap units available and 1300 Non-Logo End Caps. That is it! Act now!
Jackson County “First Look” Sale Period Runs 48 hours until Sunday August 18th, at 6:00 am The sale will – at Pirst – be open exclusively to Jackson County MO residents in what we are calling the “Jackson County First Look” Sale period. The First Look period will run until Sunday August 18th, at 6:00 am . In order to purchase during First Look Sale Period, Jackson County residents must enter the name of Jackson County resident and address of that resident on the order form.
Sale is open to the public starting at 6:00 am on Sunday August 18th and will remain open to the public while supplies last!
About the Seats:
All seats are 100% authentic direct from Arrowhead Stadium. These seats were originally installed about 20 years ago. All seat backs, bottoms, and iron standards are all original.
The seats had to be rebuilt at our facility in Indiana due to the extensive work required to rebuild them correctly and keep them “authentic”.
We added a powder-coat metal stand up bracket to the entire original riser mount Seats. This allows Seats to stand up and function as the seats originally did in the
Stadium. We also replaced all necessary bolts & hardware to make sure everything holds together well. The end result is a seat that will serve as a lasting piece of memorabilia that the Fans can proudly display for years & years to come.
Background of Sale: Schneider Industries of St. Louis, MO, in partnership with S&S Seating of Indiana, is proud to be selected by Jackson County as the exclusive rebuilder and sales agent to manage the Seat Sale on behalf of Jackson County – who owns the Stadium and Seats.
Jackson County MO wanted to create an opportunity for Fans to buy the surplus Arrowhead Stadium seats that were being removed from Arrowhead Stadium as a result of the Chiefs replacing approximately 30,000 seats in the upper deck during the NFL offseason of 2019.
The Seats were removed by others and stored in Trailers.
Upon inspection of the Trailers – our team found a signiPicant portion of the 30,000 seats were damaged or destroyed, or otherwise not suitable to be re-assembled as functioning seats. During the removal process, which was conducted by others, the seats were originally intended to be recycled and NOT offered for resale.
Our Team trucked the critical parts back to our facility in Indiana. This was due to the time intensive labor required to rebuild these seats. It was not feasible for us to re-build the seats from the trailers or a local KC location.
The good news is we are able to rebuild and salvage about 2500 sets of seats that are now to be sold to the Fans exclusively on this sale site – www.arrowheadseatsale.com. The only bad news is the availability of seats is VERY LIMITED as compared to the original amount of seats removed. We only have about 2500 sets to sell before we are sold out!
Purchase and Delivery of Seats:
Seats are only available for sale online at www.arrowheadseatsale.com
Shipping to the customer is required via Fed Ex. Shipping fees will apply. No local pickup and no retail site is available. Shipping will take approx. 8 weeks from the date of order. All payments are securely collected by Credit Card over PayPal
TERMS & CONDITIONS OF SEAT SALE:
These Arrowhead Stadium Seats are sold solely for the purpose of being sports memorabilia. They are sold As-Is with no refunds and no warranties expressed or implied. If your seats are damage or broken during shipping please email [email protected] to start a claim. You will need to take photos of the damage and email to us. If for any reason whatsoever the seats sold become un-deliverable to the Customer that purchased such seats -- Schneider Industries and its principles shall have no obligation to the Customer other than to refund to the customer in full all monies paid and or deposited for such seats. Customers will indemnify and hold harmless Schneider Industries and its principals from any liability or Pitness of use of the seats items sold. It is understood that the customer is buying used stadium seats with no warranties. Customers who purchase during the Jackson County Resident First Look Sale Program must have a valid Billing Address in Jackson County. It may be necessary for the Customer to provide a utility bill and/or a valid form of ID to corroborate a valid Billing Address in the County. The Customer may be asked to provide this – if deemed necessary by Schneider Industries or its principles. If Schneider Industries or its Principles determine there is not sufPicient evidence to prove the First Look Customer has a valid Billing Address in the County at the time of purchase – Schneider has the right to cancel any orders and provide a full refund to that Customer. Delivery: Seats have an approx. 8 week delivery time window. They will be shipped Fed-Ex ground. Should the sales tax (as per local and state authorities) be incorrect as collected – Schneider Industries reserves the right to go back to the customer and collect whatever appropriate tax amount as set by tax authorities. USE OF SEATS: When the seats were bolted to concrete in the stadium which they came from, the seats were stable. But the seats are no longer bolted to concrete. Even after securely attaching the seats to the “L -Feet” shaped brackets that are provided to you, the seats could collapse or tip over, which could cause serious bodily injury, including, but not limited to, head, neck, and back injury. Do not sit in, stand on, or otherwise use the stadium seats, and keep children away from the seats until the “L” brackets are securely fastened to a suitable Ploor. Once your stadium seats are securely fastened to the “L” brackets provided to you, we recommend the customer calls a qualiPied professional, one who works with the types of Plooring you have in mind for your seats, to install the “L” brackets to your Plooring. Flooring varies and only a professional will know where and how the “L” brackets may be fastened to your Ploor without destroying or harming your Ploor and how to ensure that the “L” brackets are securely and safely fastened to your Ploor.
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