• Welcome to Chapter 1 – Welcome

• Please remember:• All Chapters provided in the 2015 Benefits Guide are intended to be part of a module series

•There are eight Chapters, several of which contain sub-chapters

• Follow along with and compile these into your own presentation (see below) in the order they are presented

• Text items in red are variables. Please modify them as necessary in order to fit your presentation’s and consumers’ needs

• Please pick and choose from the slides provided to create a custom presentation that is right for you and your consumers. To do this, refer to the instructions listed on the end slide of each Chapter

1Proprietary Information of UnitedHealth Group. Do not distribute or reproduce without express permission of UnitedHealth Group.

TRAINING MODULE

2015 Benefits Guide

Simple.Personal. Empowering.

An easy-to-use guide to understanding your UnitedHealthcare benefits offered by ABC Client.

Company logo

3Proprietary Information of UnitedHealth Group. Do not distribute or reproduce without express permission of UnitedHealth Group.

One of the largest networks in the U.S.

Dedicated Customer Care: telephone and online services

24/7 Personal Support: from nurses and health coaches

Help Finding: doctors, hospitals, and services

Personal Messages: e.g. preventive care reminders

1

2

3

WHAT CAN I EXPECT FROM UNITEDHEALTHCARE?

5

4Not sure how to choose your plan? Check out UHC.TVSM for some things to think about!

4Proprietary Information of UnitedHealth Group. Do not distribute or reproduce without express permission of UnitedHealth Group.

Network Coverage

Costs Wellness

• This ends Chapter 1- Welcome

• Please open Chapter 2- Network

• Copy and Paste slides from Chapter 2 to this Power Point (Chapter 1)

1. Click on the first slide and then press shift while you click on the last slide

2. Right click on the first slide and select copy

3. Go to the first section

4. Click below the thumbnail of the last slide in that section

5. Right click there and select Copy—Use Source Formatting

• Whichever slides from Chapter 2 that do not apply to your customer, delete

5Proprietary Information of UnitedHealth Group. Do not distribute or reproduce without express permission of UnitedHealth Group.