Welcome to CON IT Support

• Joe Burley, RN – Manager of Electronic Learning and Information Security Administrator

• Justin Burley, IT Senior and Information Security Manager

• Colin Wheeler, IT Expert and Instructional Designer

Topics• Student Email• UF Apps• Mobile Computing• Research• UF Wireless• e-Learning in Canvas• VoiceThread• ProctorU• Broadband Internet

Student Email and Software• New students are all using Office 365• Previous UF students could still be on Gatorlink

webmail– Can request transition to Office 365

• HSC students cannot use One Drive cloud storage features

• All students eligible for free Microsoft Office Products– Up to 5 devices, including mobile– http://www.software.ufl.edu

No Email Forwarding• Student Email Forwarding Policy• “The University of Florida's Auto-Forwarding Email policy

prohibits the automatic forwarding of UF business-related electronic email.”

• Office 365 email cannot be forwarded by default; automatic compliance

• To fix:– https://migrate.mail.ufl.edu/– Click ‘Check Your Eligibilty’– And schedule a migration time with the helpdesk.

• We do check and enforce this policy!• http://generalcounsel.ufl.edu/regulations-and-policies/auto-for

warding/faq/

Email on Mobile• Checking email on your phone is allowed, contact the

UF Help Desk for assistance• http://helpdesk.ufl.edu/– Self-Help -> Student Email Setup

UF Apps• http://info.apps.ufl.edu• Access certain software from any computer or device• Includes:

– Microsoft Office– PDF Editor– SPSS– Serif Design Suite (similar to Adobe Creative Suite)– And more!

• Free for all UF students

Mobile Computing and Storage Devices • All mobile devices must be encrypted

• Includes smartphones and laptops• Policy in effect since August 17th 2013 • “As members of the University of Florida Constituency…”

(students are included in the requirements)• What is encryption?

• A process that takes a message and makes it unreadable except to a person who knows how to "decrypt" it back into a readable form.1

• Device encryption protects you as well as the University• An encrypted device is unreadable without the proper password• In the event a device is lost or stolen all data (tax returns, bank

statements, SSN’s, etc.) are vulnerable if unencrypted1 – EFF’s Surveillance Self-Defense glossary, https://ssd.eff.org/en/glossary/encryption

Mobile Computing and Storage Devices • Encryption - contact UF 392-HELP (4357)

• Bitlocker built-in to some versions of Windows• File Vault built-in to Mac OS X

• Mobile Encryption Policy FAQ:• http://security.ufl.edu/mobilesecurity/

Research• We’re here to help• Contact CON IT for assistance with IRB submissions

that include electronic data transmission or storage– Computers– Tablets– Voice Recorders– Electronic surveys– Electronic data collection

• It’s better to discuss IRB protocol verbiage with us before you submit than to submit a revision later

Mobile phone tips• Enable Find my iPhone• Android Devices

• https://www.google.com/android/devicemanager • Canvas App

• ufl.instructure.com is the URL for the University of Florida• OneDrive for business files are accessible from the

app, but we have seen some issues. • Using the phone’s browser also is an option

Other Computing Resources• Contact UF Computer Help Desk for computer hardware and software

problems– Some consulting services and repairs are free– Other requests might incur a small fee but likely cheaper than elsewhere– http://helpdesk.ufl.edu/

• On-Site UF Apple Service Center for Apple specific hardware problems– Can’t repair iOS devices in house but facilitate if under warranty– http://apple.techhub.ufl.edu/

• UF Suggests MS Security Essentials (Windows) or Avast (Mac OS)– Free

• Remote Library & Bridge (Mosby) Access:– http://vpn.health.ufl.edu

• Windows 10, OS X Beta, etc.

Lynda.com• Online training• Free for all faculty, staff, and students• Over 1100 courses, topics include:– Word, Excel, PowerPoint– Video and photography skills– Much, much more

• https://lss.at.ufl.edu/help/Lynda

‘UF’ Wireless

• Connect to the ‘ufinfo’ access point and run the Auto Configuration

• Make sure that your Windows patches are up to date.

• Antivirus definitions cannot be older than one week.

• CON IT SUPPORT – 352-273-6429– Located @ HPNP 3233– CONITSUPPORT@HEALTH.UFL.EDU

Welcome to e-Learning in Canvas

• All courses should be in the Canvas LMS• http://lss.at.ufl.edu

E-Learning in Canvas Dashboard

E-Learning tips

• UF Help Desk responsible for e-Learning logins• College of Nursing IT Support can assist with

anything related to a specific course– conitsupport@health.ufl.edu– Please be specific with course number, section

number, file location and/or error message– Do not use Inbox tool in e-Learning to contact

CON IT

VoiceThread

• “Discussion board on steroids”• Instructor will provide a link to join a

VoiceThread group for your course• Login directly at:– http://ufl.voicethread.com

• More info on the e-Learning login page– http://lss.at.ufl.edu

ProctorU

• Exams are given in the Quizzes tool in e-Learning but proctored remotely

• Requires a webcam and a microphone• Create an account on ProctorU.com, schedule exams• Scheduling less than 72 hours in advance incurs $5 fee• Plan an extra 30 minutes into your schedule for time to

verify ID, make sure computer is working, etc.• Prior to testing visit http://

www.proctoru.com/testitout • Good Internet connection; avoid fast food free WiFi

Broadband Internet

• Students are required to have broadband internet access

• The FCC defines broadband as 25 Mbps download and 3 Mbps upload speeds2

• Contact your ISP to double check your current connection speed

2 – FCC FINDS U.S. BROADBAND DEPLOYMENT NOT KEEPING PACE https://apps.fcc.gov/edocs_public/attachmatch/DOC-331760A1.pdf

CON IT Support

• Joe Burley, RN• Justin Burley• Colin Wheeler• 352-273-6429• Located @ HPNP 3233• CONITSUPPORT@HEALTH.UFL.EDU– Always include current course and section

number when emailing