Welcome to the NJSACOP Command and Leadership Program Practical Testing Module

Welcome to the NJSACOP Command and Leadership Program

Practical Testing Module.Please place your program in Slide Show Mode in order to

begin. There is a navigation bar at the bottom of each page that will take you through the entire module.

Simply place your cursor over the process you want to follow and left click from your mouse.

To start your tour, left click on CONTENTS PAGE, located at the bottom right of this page. If you wish to end your

tour now, simply left click on END.On behalf of the entire Command & Leadership Staff, we hope this Practical Tutorial, aids you in a complete grasp

of the program concepts and process.

CONTENTS PAGE END

END

AREA IIIGroup

SystemLesson #20Group Open Systems

ModelLesson #22Socialization

Lesson #23

CohesionLesson #25

Group Conflict Management

TESTING CONTENTS:Simply place your cursor over the Chapter Number in Green and Left click to begin that chapter. If you wish to enter another Chapter or Area, simply hit

the Escape Key, close this Chapter, and return to the main folder.

Socialization is the process by which members enter into and become a part of a group. Socialization is a continuous process. What

leaders do to orient or reorient their officers into the organization greatly affects the learning of roles, organizational goals, and

expectations. If leaders do not conduct deliberate socialization programs, they run the risk that their officers will learn their roles

from inappropriate models..

TO THE QUESTIONS CONTENTS PAGE END

INSTRUCTIONS: Read the following brief situations and then select from the included list, a concept which helps to account for the

socialization process you see in these situations.

Simply place your curser on the answer you want to select and left click with your mouse. This will take you to a response page

indicating that you have made the correct or incorrect selection. At the bottom of each page is a navigation tool bar that will aid you in

working your way through the entire practice testing module.

CHAPTER #22SOCIALIZATION

TO THE QUESTIONS CONTENTS PAGE END

As the new Chief of Police, Chief Munsey was concerned with ensuring that his new officers were immersed in the ideals and values that were part of the heritage of the police department. He knew if he could get the newly hired

officers veterans to accept these beliefs as their own they would be a stronger, more cohesive unit for the process.

In order to analyze socialization, you must first be able to identifythe socialization goals most salient in a situation, please select from the

following choices:

A. Insure the Survival of the Organization

B. Conformity

C. Commitment

SocializationChapter #22 Part #1 Question #1

NEXT TEST CONTENTS PAGE END

D. Internalization




A: Wrong, insuring the survival of the organization has to do withkeeping the unit functioning as it currently exists or protecting the

organization's ability to perform its primary mission(s).

PLEASE TRY AGAIN NEXT TEST ENDCONTENTS PAGE

B. Conformity

B: Wrong, conformity involves making people behave in a similar manner and form similar opinions.




C. Commitment

C: Wrong, commitment is characterized by the desire to remain with and work harder for a group as a result of strong ties to group

members or effort which has been invested.




D. InternalizationD: Right, through internalization subordinates actually believe in an

attitude or value and no longer require external consequences to insure

Compliance.

BACK TO THIS QUESTION NEXT TEST ENDCONTENTS PAGE



Sergeant Bradley did not expect her officers to knock themselves out at appearance grading for the glory of the squad. What she wanted was to instill allegiance to the other squad members. If she could just get her

officers dedicated to the notion that they owed it to the squad to work hard and look good, they all would benefit. To Sergeant Bradley the first and

foremost thing for new squad members to learn was a sense of belonging to the group.


following choices:


B. Conformity

C. Commitment



D. Internalization


A. Wrong, insuring the survival of the organization has to do withpreserving the organization so that it may continue to perform its

primary mission(s)





B. Conformity

B: Wrong, conformity involves making people behave in a similarmanner and form similar opinions.





C. Commitment

C: Right, commitment is characterized by the desire to remain withand work harder for a group as a result of strong ties to group

membersor effort which has been invested.





D. Internalization

D: Wrong, when internalization occurs subordinates actually believe

in an attitude or value and no longer require external consequencesto insure compliance.





Sergeant Samuels knew his squad had come a long way. In just three months the squad's performance had gone from a total disaster to almost perfection. For their first inspection everything was in compliance with the rules and regulations. The squad members had all gotten together to make

sure everything was exactly as required by the rules.


following choices :


B. Conformity

C. Commitment



D. Internalization


A. Wrong, insuring the survival of the organization has to do withkeeping the unit functioning as it currently exists or protecting the

organizations ability to perform its primary mission(s).




B. Conformity

B: Right, conformity involves making people behave in a similarmanner and form similar opinions.




C. Commitment

C: Wrong, Commitment is characterized by the desire to remain withand work harder for a group as a result of strong ties to group





D. Internalization

D: Wrong, through internalization subordinates actually believe in an

attitude or value and no longer require external consequences to insure

compliance.




Captain Davis is proud of her shift and thrilled to be the new commander. Last year they had been the top shift in the department in arrests,

convictions, and attendance. This year she wants everything to be the same and hopes the officers will again put their efforts toward being the best in

these three areas.


following choices :


B. Conformity

C. Commitment



D. Internalization


A. Right, insuring the survival of the organization has to do withkeeping the unit functioning as it currently exists. Changes are made

only to protect the organizations ability to perform its primary mission(s).




these three areas.

B. Conformity

B: Wrong, conformity involves making people behave in a similarmanner and form similar opinions.




these three areas.

C. Commitment

C: Wrong, commitment is characterized by the desire to remain withand work harder for a group as a result of strong ties to group





these three areas.

D. Internalization

D: Wrong, through internalization subordinates actually believe inan attitude or value and no longer require external consequences to

insure compliance.




these three areas.

Chapter #22Socialization Theory Practical Exercise

Part 2INSTRUCTIONS: In this part of the practical exercise you will be given

a short case study with which to practice the lesson goal. You will need pencil and paper for this part. After reading the case, you will need to apply the lesson goal. Use the tool bar at the bottom of the

pages to scroll back to the case study as needed.

With your pencil and paper write down the:Areas of Interest

The Analyze step The Explain step,

And the Select step

Good luck. Remember, you get out of this what you put into it, so give it a good effort. It is important to understand how to apply the

lesson goal to an actual case.READ THE CASE STUDY CONTENTS PAGE END

You are a patrol sergeant assigned to the midnight tour. Half your squad is newly graduated recruit officers. Your leader had stressed the importance of reducing night time commercial burglaries. This was important to you since the shift had the highest burglary arrest rate in the patrol division last year

and the your squad had the highest rate on the shift. You wanted your squad to be the best once again. The new officers receive careful attention from

their Field Training Officers and the sergeants. Indeed, most of the shift chain of command effort seems to be on the new officers and they appear to

quickly adopt the shifts values. The veterans, however, are largely left on their own. You soon notice that your veteran officers are meeting for coffee

during the night. They get the job done, but seem to be falling behind on their burglary arrests. You start to worry about what their burglary stats are

going to look like.

Socialization TheoryChapter #22 Part #2 Question #1

A. O. I.s CONTENTS PAGE END

Write down a list of your AREAS OF INTEREST.

When you are finished. Left click on A.O.I.s.


A. O. I.s CONTENTS PAGE ENDREAD THE CASE STUDY

The following is a short list of AOI's.

1. A goal for your squad is to make night time commercial and burglary arrests.

2. The veteran officers are spending a lot of time having coffee.

3. You are concerned that the veteran officers will not achieve the standard of burglary arrests expected within the shift.

LEFT CLICK ON ANALYZE WHEN YOU ARE READY TO MOVE TO THE NEXT STEP.


ANALYZE CONTENTS PAGE ENDREAD THE CASE STUDY

Using the course guide, write down an ANALYZE step.

When you are finished. Left click on ANALYZE.

Socialization Theory Chapter #22 Part #2 Question #1

ANALYZE CONTENTS PAGE ENDREAD THE CASE STUDY

1. The socialization goals for this unit are:a. Conformity

b. Survival of the Organization

2. The socialization agents for the new officers are: Field Training Officers, sergeants, chain of command. The transformation

processes these agents are using for the new officers seem to be collective, formal, and active role modeling. The socialization agents for the veteran officers are the Shift Commander and

Lieutenants and the other veteran officers. The transformation process they are using is inactive modeling.

3. In this case the socialization goals are being met for the new officers but ARE NOT being met for the veteran officers.

LEFT CLICK ON EXPLAIN WHEN YOU ARE READY TO MOVE TO THE NEXT STEP.


EXPLAIN CONTENTS PAGE ENDREAD THE CASE STUDY

Write down an EXPLAIN step based on the lesson goal in the course guide.

When you are finished. Left click on EXPLAIN.


EXPLAIN CONTENTS PAGE ENDREAD THE CASE STUDY

In this case the lack of an effective socialization program for the veteran officers has led to the development of a dysfunctional

norm of spending too much time meeting for coffee (AOI 2) and possible problems with organizational productivity causing concern

that the veteran officers will not achieve the standards of commercial burglary arrests (AOI 3).

LEFT CLICK ON SELECT WHEN YOU ARE READY TO MOVE TO THE NEXT STEP.


SELECT CONTENTS PAGE ENDREAD THE CASE STUDY

Write down the correct SELECT step for this case.

When you are finished. Left click on SELECT.


SELECT CONTENTS PAGE ENDREAD THE CASE STUDY

Strategies to achieve the socialization goals of the unit could be any or all of the following:

1. Orient officers to organizational goals and priorities

2. Formulate understanding of functional norms

3. Clarify job performance and expectations

4. Facilitate mutual acceptance by both the individual and the group.

YOU HAVE NOW COMPLETED CHAPTER #22.


END

You have reached the END of the Practice Exam for Chapter #22.

If you wish to discontinue your work until another time, simply hit the Escape Key on

your keyboard then end the Program.

If you wish to continue, click on the CONTENTS PAGE at the bottom right of your screen and pick another chapter to work on.

CONTENTS PAGE

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Welcome to the NJSACOP Command and Leadership Program Practical Testing Module