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Welcome to the Webinar
Event will promptly commence at 8:30 AM PST / 11:30 AM EST
To submit questions to the panel during the webinar – select @Host
AgendaTime - 29-minutes
Disabled Veteran Business Alliance Introduction
Overview from the California Department of Insurance on AB 53
Case Study from LTGC and their Experience Working with a DVBE
Seven 30-second overviews of participating DVBEs
FAQs
Live Q&A (as time permits)
Reveal your new go-to resource for all things DVBEs for Insurers
Speaker:
Rich DrydenExecutive Director Disabled Veteran Business Alliance
Disabled Veteran Owned Business= Great Value
Speaker:
Rich DrydenExecutive Director Disabled Veteran Business Alliance
Insurer Supplier Diversity:
California Department of Insurance
History
2011 Voluntary Survey
Appointment of Insurance Diversity Task Force
Assembly Bill 53
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance
AB 53
What does it do?
The First Year – 2013
Looking ahead
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance
2013 AB 53 Results…
Procurement of: Disabled Veteran Business Enterprises
(DVBEs)Contracts in 2012
California
10 Contracts
$1 Million
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance
Non-California
33 Contracts
$9 Million
Procurement by: Types of Certification
(# of Contracts)
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance
28%
27%
1%5%
39%
California
MBEWBEDVBEMultipleOther
22%
36%
1%
17%
24%
Non-California
MBEWBEDVBEMultipleOther
Procurement by: Types of Goods and Services
Goods & Services with the most diverse contracts and spend in 2012…
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance
Claims Services
Professional Services
Information Technology
Goods & Services with the Most Diverse Contracts and Spend in
2012…
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance CALIFORNIA # OF CONTRACTS
DIVERSE SPEND ($M)
% TOTAL DIVERSE SPEND
CLAIMS SERVICES 594 $548 58%
INFORMATION TECHNOLOGY
149 $132 14%
PROFESSIONAL SERVICES
159 $62 6.6%
Procurement by: Types of Goods and Services
Goods & Services with the least diverse contracts and spend in 2012…
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance
Telecom
Office Supplies
Travel & Entertainment
Financial & Investment Services
For more information on theCDI Insurance Diversity Initiative…
Visit: www.insurance.ca.gov/diversity
Email: [email protected]
Speaker:
Melanie RamilChief, External Affairs
California Dept. of Insurance
Case Study: Utilizing a DVBE
LTCG
Application Processing and Underwriting
Ap
Policy Administration
Claims and Care Management
Speaker:
Tambree BoromOperations Manager
LTCG
More Than 1.4-Million LTC Policies Under Management
Contract would now require 3% DVBE participation per State of California mandates
Speaker:
Tambree BoromOperations Manager
LTCG
Found Patriot RN
via the
Disabled Veteran
Business Alliance
Key words: “claims processing and validation” helped the Alliance find vetted matches in their database
Our Requirementsfor a DVBE Subcontractor
Partnership
Flexibility to co-locate Patriot RN claims processing staff at one of our processing hubs
Willingness to be invested in our business/operations
Onsite business review meetings
Build / maintain employee team moral
Ability to quickly implement
Speaker:
Tambree BoromOperations Manager
LTCG
Ken Mulvey, RNPresident Patriot RN
Highlights of the Partnership:
Our DVBE partner has excelled at understanding our labor market and identifying quality resources as needed
They have brought on "A player talent" who we have actually hired at LTCG into trainer, supervisor and team lead roles
Our teams work very well together which has created a high performing organization
Speaker:
Tambree BoromOperations Manager
LTCG
Disabled Veteran Owned Business= Great Value
California State DVBE Program
California state agencies contract or subcontract for
over $250 million annually with DVBEs
Speaker:
Rich DrydenExecutive Director Disabled Veteran Business Alliance 25+ Years
20+ yearsDisabled VeteranBusiness Alliance
Speaker:
Rich DrydenExecutive Director Disabled Veteran Business Alliance
Meet the DVBEs:
PART 1 of 2
• California based, Talent Acquisition Staffing Supplier
• Strong Leadership team, experienced working with MSP’s
• Competitive pricing and cost structure
Scope: Nationwide www.TheSeversonGroup.com Contact: Robert SeversonCertifications: SDVOB, DVBE,MBE (760) 550-9976 Email: [email protected]
MJ King Insurance ServicesFounded 1988
General Liability
Workers Compensation
Surety Bonding
Commercial Auto & Pollution Liability
Same Day Certificate of
Insurance
Scope: AZ, CA, NV, OR & UT www.mjKing.net Contact: Kip King Certifications: DVBE & SDVOSB (877) 629-6717 Email: [email protected]
• Project Specific Staffing
• Temporary and Long Term
• Payrolling Services
Scope: National www.347group.com Contact: Douglas PautschCertifications: DVBE/SDVOSB (916) 244.7680 Email: [email protected]
Meet the DVBEs:
PART 2 of 2
• Compliance Management and Administration
• Litigation Support – Discovery Phase/ Damages Phase
• Technical Editing
Scope: National www.PragmaticSolutions.us Contact: Matthew P Gustat III, FDPHM
Certifications: DVBE and SDVOSB (831) 402-3417 Email: [email protected]
Group health plan coverage to small, medium and large businesses, including:
• HMO’s • PPO’s • POS
Pierce and AssociatesExcellence, Service, and Integrity
Scope: CA Contact: Roger A. Pierce
Certifications: DVBE and SDVOSB (831) 402-3417 Email: [email protected]
• Financial and Clinical Claims Validation
• Staff Augmentation Co-Located in Your Facilities
• “A-Player” Recruitment and Cultivation
Scope: National www.PatriotRN.com Contact: Ken MulveyCertifications: DVBE (714) 916-5656 Email: [email protected]
• Digital Imaging• Secure, Confidential Document Shredding
and e-Waste Destruction Solution
• Recycling
• Locations in California and Nevada
Scope: National www.StaySafeSolutions.com Contact: Greg ZackneyCertifications: DVBE and SDVOSB (361) 533-1853 Email: [email protected]
Live Q&A
www.DVBEsForInsurers.com
www.DVBEsForInsurers.com
www.DVBEsForInsurers.com
www.DVBEsForInsurers.com
www.DVBEsForInsurers.com
FAQ
The California Department of General Services maintains the official database of all qualified DVBEs. It provides company name, address, ownership, and certification status, and is searchable not only by key words, UNSPSC and NAICS codes. Access to this database is through the database contractor, BidSync, at http://www.bidsync.com/DPXBisCASB.
Where can I find a list of qualified DVBEs?
FAQ
A deep and extensive network of support organizations has been developed over the last 25 years since the passage of the DVBE program law. Both the Department of Veterans Affairs (CalVet) and the Department of General Services have professional staff that work with all stakeholders. CalVet also hosts a DVBE Advisory Board which meets quarterly to review program matters and recommend improvements. The Disabled Veterans Business Alliance has a professional staff that works with both government and private sector organizations to help qualify and match DVBEs with potential contracting opportunities. Additionally, taxpayer-funded groups like the Small Business Development Centers and the Procurement Technical Assistance Centers help DVBEs grow their businesses and prepare for the challenging world of government and corporate contracting.
What resources are there to help us find DVBEs for contracting or subcontracting opportunities?
FAQ
The Disabled Veterans Business Alliance works with both government agencies and prime contractors to identify and connect DVBEs with specific contracting opportunities. In addition, various organizations including the Alliance sponsor and/or participate in business matchmaking events.
How can we vet DVBE firms for particular purposes?
FAQ
The Insurance Diversity Initiative was established by Insurance Commissioner Dave Jones in an effort to focus on diversity issues within California's $123 billion insurance industry.
What is the Insurance Diversity Initiative?
FAQ
To California's minority, women, and disabled-veteran owned businesses (MWDVBEs or "diverse businesses"), this Initiative represents an open door to a once seemingly impenetrable market and thus increased business opportunities.
The Department’s biennial Insurer Supplier Diversity Survey will now provide vital information to diverse businesses on where and how to search for new opportunities within the insurance industry.
How does the initiative help diverse businesses?
FAQ
Yes! The reports of the 2013 Survey are now posted and available online (www.insurance.ca.gov/diversity). The reports and the “Resource Documents” created give diverse businesses the opportunity to 1) find insurance companies who are dedicated to supplier diversity; 2) find out what kinds of programs and opportunities exist at a company; and 3) who to contact at the company if interested in a contract.
As a diverse business, does the Survey provide helpful information to me?
FAQ
We do not maintain a database of diverse suppliers. However, we want to give insurers the opportunity to meet California’s diverse businesses! This is why we hold an Annual Diversity Summit. At the 2014 Summit, we are planning to include a matchmaking session.
What resources are available within the Department of Insurance as an insurer?