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Welcome to UPMC ST. Margaret Hospital
Shared Governance Structure
Nursing Councils Presentation
February 17, 2012 2/14/2013 1
Shared Governance Model SMH Nursing Division: Based on the Professional Practice Model: Relationship Based Care
Nurse Executive Council/CNO
Nursing Leadership Council
(Decision Making /Clinical Oversight)
Nursing Division Councils
(Professional Practice, Professional Development, Clinical Practice)
(Nursing Quality, Nursing Operations, Nursing Education, Research and EBP)
Unit-Based Professional Practice Councils (present on every unit)
Nurses at the Bedside
Nursing Education, Research and Evidence Based Practice Council
Chair-Rita Cook RN,BSN,RDCS,CMSRN,
PCCN
Co-chair-Ruth Harris BSN, RN,ONC
Advisors:
Ann Ciak RN PhD
Laura Kling MSN,RN,CNS,CPAN, CAPA
Colleen Sunday MSN, RN
Involving The Bedside Nurse in Conducting Research
Goal of Council: To Educate, Initiate and Develop Evidence-Based Practice and Nursing Research at SMH
Development of Nursing Research Fellowship Program –NCSI(Nursing Care Success Innovators):
Angie Durci, RN 4B Surgical
Michelle Regas, RN Lawrenceville HBC
Shawna Breghenti, RN Perianesthesia
Michele McLain, RN 5B Medical
Promote /Stimulate Positive Change that affects Patient Care-ASK IT INITIATIVE
Nursing Innovation Summit: Hot Topics in Nursing at SMH—March 5, 2012
Annual Clinical Research Forum at SMH—May 18, 2012
Oversees/Directs all Nursing Research at SMH
Nursing Operations Council
Chair-Tonya Alcorn MSN,RN
Co-Chair-Mary Jo Klebine BSN,RN,CMSRN
Advisors:
Traci Fick MSN RN
Lisa Lehman MSN,RN
Jay Wright, MSN, RN
Nurses Making Changes From The Bedside……….
Respiratory care and suctioning patients
Blood administration policy review and recommendations incorporated into practice
Change in procedure for delivering trays to patients in isolation to improve patient satisfaction related to meal temperature and times
Daily patient centered goal setting by the RN, caregiver and the patient—piloting projects on 5A, 5B, 4B
Nursing Quality Council
Chair-Judy Tinelli MSN,RN,ONC,CNL,CRRN Co-Chairs-Jackie Morgan BSN,RN,CMSRN
Gina Koch, MSN, RN, CMSRN
Advisors-Kathy Fowler BSN, RN
Tanya Hoebel MSN,RN,CNML
Lori Kelly BSN,BS,RN,CEN
Doing It The Right Way—Unit Based Action Plans
Restraint Education
Laminated tip card for restraint documentation developed to assist RN’s—see next slide—was reviewed with all SMH Nurses.
No restraint concerns/citations during recent DOH visit
Noise at Night
Involved Ancillary Departments (Housekeeping and Engineering) in noise reduction—new carts, door jam silencers, 5B RN ―White Noise‖ research study, Nite Chimes
Pressure Ulcers
Development of laminated informational cards and SMH Nurse Education—see next slides
RESTRAINT DOCUMENTATION NON BEHAVIORAL
Initiation
NEURO SECTION Adult Physical Assess Comment Section
What was the patient doing specific to type of restraints and alternatives attempted
RESTRAINT INITIATION Complete all sections. (restraint ordered must match documentation)
RESTRAINT Q 2 HOUR
REASSESSMENT
Complete all sections. (restraint ordered must match documentation)
IPOC
SAFETY Restraint issues addressed
RESTRAINT Non Violent IPOC
Skin and Pressure Ulcer Assessment
Review Skin Integrity UPMC System Policy HS-NA0415 Please go to iView and document pressure ulcer stage:
iView → Physical Assessment → Skin →Pressure Ulcer
*This documentation will automatically trigger an ET RN consult
Clinical Practice Council
Chair-Jackie Morgan, BSN, RN, CMSRN
Co-Chair-Kelsey Archibald, BSN, CMSRN
Advisors-Dawn Vocke MSN,RN,CNOR
Jess Graff, BSN, CMSRN
PAST
Current
Future
New policy development format
Re-evaluation: policy vs. procedure (reduced number of ―nursing policies‖ from 170 to 85)
Integration of Lippincott procedure book as our nursing procedure manual
Informatics
Monthly System Informatics Council Update
E-Record Issues reviewed/discussed/recommendations made
Review and Discussion of all Go-Live Planning and Implementation
Nursing SBAR
Review/critique of documentation optimization changes
Project example: Medication reconciliation and depart process
Looking to expand SBAR technique with all MD communications, especially when MD calls to inquire about pt
Education of council members related to understanding advances in technology:
SharePoint—how to utilize
Policy revisions with using track changes
Medication documentation enhancements (last dose given)
Professional Development Council
Chair-Aimee Wilson MSN,RN,ACM,CMSRN
Co–Chair-Linda Zsolcsak BSN,RN,
Advisors-
Colleen Sunday, MSN, RN
Katherine Kline MSN,RN
Professional Development Council accomplishments
Magnet Re-Designation kickoff—what that means to the nurse at the bedside
Coordinated Nurses and Hospital Week activities
Credit Union ―Focused Professional Development Shares‖ initiative
Identified need for 3 sub committees to focus work of Council
Professional Development Council Focus
Retention/Recruitment-Spring Tea, Exit RN Interview Reviews
Orientation- Developed survey for New Hires, Review Orientation Evaluation data—recommendations
My Nursing Career- Review Senior Professional Nurse Survey Results; Professional Certification Education
Professional Practice Council Chair: Tina Mourra, BSN, RN, CEN
Co-Chair: Karen Soltez, BSN, RN
Advisors: Mary Barkhymer, MSN, MHA, CNOR
Professional Practice Council
Council Focus:
Patient Satisfaction, Nurse Satisfaction, Community Outreach, Fiscal Planning, Nurse Recognition, Peer Review
Patient Satisfaction:
Nurse Behavioral Standards—see next slide
Nurse Satisfaction:
NDNQI Nurse Satisfaction Survey
UPMC St. Margaret Nursing Behavioral Standards Below are standards of behavior that we, the Professional Nurses of UPMC St. Margaret, hold to ourselves and to all of our peers. We solemnly pledge to uphold these standards to the best of our ability in every interaction, with a commitment to the highest standard of care to each of our patients and their families. I will:
Ensure all of my patients’ needs are met to the best of my ability.
Maintain a positive attitude in my communications.
Maintain honesty in my communications.
Support inclusion by treating my colleagues, our patients and their families, our customers, and our business partners with dignity and respect
Use AIDET in all of my patient and family interactions.
Communicate by using terms our patients/families can understand.
Maintain complete and current information on communication tools to keep my patients and their families informed.
Collaborate with Physicians and Case Management to keep patients and families informed of their plan of care and any obstacles that may delay patient discharge.
Always stop and actively listen.
Hold regular interdisciplinary huddles within the nursing unit to provide updates and communicate patient and family needs.
Not say, ―It’s not my job‖ nor ―I cannot help you‖. If I truly do not know what to do, or do not have an answer, I will find someone who does.
Not participate in nor promote ―never behaviors‖.
Provide and accept routine, timely, and continuous feedback to my peers regarding their performance and behavior.
Community Outreach:
Family in Need Projects
Dress for Success
Shepherd Wellness Community—see picture
Fiscal Planning:
Unit Council Budget Requests
Nurse Recognition:
DAISY Award- celebrating two—years of DAISY
Nurses’ Week Awards---‖SMH Nursing Excellence Awards‖
Peer Review:
Driven by PPC on unit level
Collaboration with Professional Development Council