WelkomWelcome Thank you for not using your mobile Groningen Santander Vecozo Achmea ING CZ Degussa TC Twente milieu PM&M Menzis Top 10 customers in 2009 Customers Banking PPC Netherlands 2009 ING Bank NVPIN mailers345k Santander Consumer Bank Re-carding portfolio Credit cards379k Santander Comfort CardRe-carding portfolio762K Degussa Bank Re-carding portfolio Credit cards351K Ohra BankPIN mailers 42K ABN AMROMaestro pre-paid + platform 37K Development Banking PPC Netherlands 2010 EMV DDA migration Degussa Bank EMV DDA migration Bank Santander including data preparation Back up for ING creditcards EMV DDA Personalisation Debit for DHB Bank Personalisation Debit for Friesland Bank PIN personalisation for Equens and banks Expanding activities for Prepaid Maestro and white label Mailing and commercial activities towards Commercial Banks in the Netherlands and Belgium Maintaining turnover with existing bank customers Expected growth in Banking/EMV Banking Business PPC Netherlands 2009 2013 (Double the Banking Business in 4 years) Credit cards1492k 2000K+33% PIN mailers 387k 800KDouble Fuel cards 149K 250K(if Chip) Maestro pre-paid 37K 370KX 10 Domestic debit cards 0K 850KNEW ! TOTAL2065K 4270K Customers Health PPC Netherlands 2009 Vecozo EHIC Achmea Health Group CZ Zorgverzekeringen Menzis Group Delta Lloyd Health Insurrance Development Health PPC Netherlands 2010 Maintaining of existing business Active acquisition in Dutch and Belgian Healthcare Active acquisition in health related businesses Expected re-carding from Menzis 2.2 mio and CZ 3.2 mio end 2010 or early 2011 Re-branding of 2 labels within Achmea 0,8 mio end of 2010 Development Public Services PPC in 2010 Realised projects in 2009: Twente Milieu, Circulus, Berkel milieu, Area, Gemeente Enschede. Plans for 2010 Acquisition and mailing Closer cooperation with integrators Closer cooperation with consultancy bureaus Potential development of Turn Over Banking Health Loyalty0.4 Public S OEM0.1 Event0.1 TOTAL RFID Sqeeze card for contactless payments (plan 2008) Biometry in ID cards New developments in translucent foils Pilot for Bio-degradable foils Extending possibillities Dual interfacing Partnerships (EMV and Back-up) New developments in payment (resources) Exchange of project information Strategy within Card Factory for 2010 Development of Turn Over 2010 Januari = 141% over budget Measurements for deviation = none