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Cross CulturePresent by :
Ayundha Nabilah
Rizka Nurvianie
Septiana Iriyanty
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Australia is a country in the Southern Hemisphere
comprising the mainland of the Australiancontinent, the island of Tasmania and numeroussmaller islands in the Indian and Pacific Oceans
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Aussie Modesty
Mates
Meeting Etiquette
Gift Giving Etiquette
Dining Etiquette
Business Meeting Etiquette
Negotiating and Decision Making
Food Customs at Ceremonial Occasions
MENU
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Aussie Modesty
Australians are very down to earth and always mindful ofnot giving the impression that they think they are betterthan anyone else.
They value authenticity, sincerity, and loathe
pretentiousness. Australians prefer people who are modest, humble, self-
deprecating and with a sense of humour.
They do not draw attention to their academic or other
achievements and tend to distrust people who do.
They often downplay their own success, which may makethem appear not to be achievement-oriented.
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Mates
Australians place a high value on relationships.
With a relatively small population, it is important to getalong with everyone, since you never know when your
paths may cross again.
This leads to a win-win negotiating style, since havingeveryone come away with positive feelings helpsfacilitate future business dealings.
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Meeting Etiquette
Australians are not very formal so greetings are casualand relaxed.
A handshake and smile suffices.
While an Australian may say, 'G'day' or 'G'day, mate',this may sound patronizing from a foreigner. Visitorsshould simply say, 'Hello' or 'Hello, how are you?
Aussies prefer to use first names, even at the initialmeeting
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Gift Giving Etiquette
Small gifts are commonly exchanged with familymembers, close friends, and neighbours on birthdays andChristmas.
Trades people such as sanitation workers may be given asmall amount of cash, or more likely, a bottle of wine or asix-pack of beer.
If invited to someone's home for dinner, it is polite to
bring a box of chocolates or flowers to the hostess. Agood quality bottle of wine is always appreciated.
Gifts are opened when received.
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Dining Etiquette
Many invitations to an Aussies home will be for a 'barbie' (BBQ)
Guests to a barbeque typically bring wine or beer for their personalconsumption. In some cases, very informal barbecues may suggestthat you bring your own meat.
Arrive on time if invited to dinner; no more than 15 minutes late ifinvited to a barbeque or a large party.
Contact the hostess ahead of time to see if she would like you tobring a dish.
Offer to help the hostess with the preparation or clearing up after ameal is served.
Table manners are Continental -- hold the fork in the left hand andthe knife in the right while eating.
Indicate you have finished eating by laying your knife and forkparallel on your plate with the handles facing to the right.
Keep your elbows off the table and your hands above the table when
eating.
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Relationships & Communication
Australians are very matter of fact when it comes tobusiness so do not need long- standing personalrelationships before they do business with people.
Australians are very direct in the way they communicate.
There is often an element of humour, often self-deprecating, in their speech.
Aussies often use colourful language that would be
unthinkable in other countries.
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Business Meeting Etiquette
Appointments are necessary and relatively easy to schedule.
They should be made with as much lead time as possible.
Punctuality is important in business situations. It is better to arrive afew minutes early than to keep someone waiting.
Meetings are generally relaxed; however, they are serious events. If an Australian takes exception to something that you say, they will
tell you so.
If you make a presentation, avoid hype, making exaggerated claims,or bells and whistles.
Present your business case with facts and figures. Emotions andfeelings are not important in the Australian business climate.
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Negotiating and Decision Making
Australians get down to business quickly with a minimum amount ofsmall talk.
They are quite direct and expect the same in return. They appreciatebrevity and are not impressed by too much detail.
Negotiations proceed quickly. Bargaining is not customary. They willexpect your initial proposal to have only a small margin fornegotiation.
They do not like high-pressure techniques.
Decision-making is concentrated at the top of the company,although decisions are made after consultation with subordinates,which can make decision making slow and protracted.
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What to wear?
Business dress is conservative in Melbourne and Sydney.
Men should wear a dark coloured, conservative businesssuit.
Women should wear a smart dress or a business suit.
In Brisbane or other tropical areas, depending on the jobfunction and company culture, men may wear shirts, tiesand Bermuda shorts.
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Food Customs at Ceremonial
Occasions
No foods are reserved for special occasions, although the religioustraditions of some ethnic groups include ceremonial foods.
Christmas usually is celebrated as it is in Britain, with roast turkey,
ham, and roast vegetables followed by a steamed fruit pudding. However, there is an increasing tendency for Christmas to involve
a light seafood meal, and barbecues are becoming popular as well.Instead of pudding, many people have ice cream cakes or colddesserts such as pavlova (made from egg whites and sugar).
Some people celebrate "Christmas in July," using the coldestmonth of the year to enjoy the hot dinner of a traditional
Christmas.
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Cuisine
Contemporary Australian cuisine combines British and indigenous origins with Mediterraneanand Asian influences. Australia's abundant natural resources allow access to a large variety ofquality meats, and to barbecue beef or lamb in the open air is considered a cherished nationaltradition. The great majority of Australians live close to the sea and Australian seafoodrestaurants have been listed among the world's best.
Bush tucker is an Australian term used to describe the traditional diets of indigenous Australian.Much of this food may be considered as having been uniquely Australian - from such food itemsas macadamia nuts (which is undergoing a renaissance of interest on contemporary Australian
menus). A popular modern exponent of bush tucker has been television personality Les Hiddinsknown as The Bush Tucker Man.
Early British settlers brought familiar meats and crops with them from Europe and these remainimportant in the Australian diet. "Meat and three veg, fish and chips and the Australian meat piecontinue to represent traditional meals for many Australians. The post-World War Twomulticultural immigration program brought new flavours and influences, with waves ofimmigrants from Greece, Italy, Vietnam, China and elsewhere bringing about diversification of
the typical diet consumed in Australia. Popular seafoods of local origin include the Barramundi fish, flathead, and the balmain bug,
while the popularity of Australian prawns led to a successful tourism campaign in the 1980s inwhich actor/comedian Paul Hogan invited Americans to come to Australia where he would"throw a shrimp on the barbie for ya.
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