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Workflow Support Notes

ABAP Team

I

On 15 Sep 2005 this document was reviewed and approved by Gavin

P!ease ensure "evision mar#in$ remains A%TI&' in this documentGavin wi!! review as and when re(uired Than# you) *ei!

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TABLE OF CONTENTS

111 Genera! +or#,!ow In,ormation-112 .Type con,!ict in the ASSIG* statement in the pro$r/ $enera!-

11 .Type con,!ict in the ASSIG* statement in the pro$r/ PI+' APIPS-113 .Type con,!ict in the ASSIG* statement in the pro$r/ 4A&&'*6O"-

115 Actions to reso!ve PI+' prob!ems 7118 Actions ,or PI+' prob!ems Assi$n con,!ict7

11- Actions ,or PI+' prob!ems Archived when re9ected7117 Actions ,or PI+' prob!ems Status chan$e a,ter terminatin$ event7

11: Actions ,or PI+' prob!ems German messa$e S"05; 7

1110 Actions ,or PI+' prob!ems *ot in Barcode Tab!e:

1111 S 10

1112 .Transaction e?ecutin$/11

111 .%onnection no !on$er e?ists in interna! connection/111113 'rror in event receiver 12

1115 @pdate terminated11118 &endor *I %han$e1

1117 uic# &endor =4%&>1

111: 4A& Postin$ error13

1120 4A&4%& !o$ica!!y de!ete wor#item131121 4A& "o!e "eso!ution 'rror 13

1122 &endor 70355-5 created P!ease maintain &SB ,!a$ 'mai!15112 "e(uisition 18

1128 6ead!ine '?pired18112- 6PO C038-11 002 create I6O% 1-

1127 &endor ?yDE Period nn yyyy "un *I ad9ustment pro$ram1-112: +or#,!ow :7-000001: :7-0000018 not activated1-

110 Fai!ed 'mai!sE1-

111 Password "eset "e(uest 1-

112 *ew o$in 6etai!s 21082005 11E00E31 21:

11 '6IE H????? e$ Partner pro,i!e not active1:

113 Free!ancer =4F"''%O* tcode to ,ind wor#,!ow>1:115 Issue where 4F"''%O* PO Processin$ step han$s due to te?t update

prob!em re, F7038120

%han$es pendin$ approva!

20051213 added to Other support tas#s how to ,orward wor# item to other user

20051215 e?tended the write up ,or ,indin$ and !o$ica!!y de!etin$ a!ready de!eted4A%4%& re(uests

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Purpose

'ach day a set o, manua! chec#s on the wor#,!ow runtime is re(uired These aredescribed in the +or#,!ow section o, the +or# Instructions document %!ear out ,inished S++ 9obs

S++%O*6 J condition based event tri$$er chec#

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SO01 Office Workplace orie!a!io

The o,,ice Workplacehas severa! simi!ar components which can be con,usin$ This

section identi,ies the main components re!evant to the support tas#s

=1> Kmy useridL Inbo? Workflow Substituted ,or userid w,admin

=2> wdadmin substituted em!l=at bottom o, screen>

*ote that =1> is re,erred to as +or#,!ow) and has a trian$!e symbo! to distin$uish it

The other =2> is an emai! noti,ication o, wor#,!ow) and is re,erred to as '

These distinctions re,er to how you encounter the wor#,!ow Some wor#,!ow conditions

can arise as rea! wor#,!ow or as emai! advice o, it

Start the o,,ice wor#p!ace transaction =So01> and proceed as be!ow


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SO01 office subs!i!u!io W"#$DM%& e'ail (a! bo!!o' of scree)

%hec# open mai! ,or WF"AD#IN su$st!tute% em!l) and action i, necessaryE

Fi!e6e!etea!! with .FAH TOP%A/ These are errored ,a? messa$es which can be de!eted

,i!ed in T'

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SM./ Daily Check "C rrors

"un S

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&. CO##ON '(OBLE#S ) ACTIONS TO (ESOL*E THE#

+.

1.1.1. ,e-erl Workflow I-formt!o-

A wor#,!ow can be !o$ica!!y de!eted i, it has received a terminatin$ event To see i, this

is the case) enter transaction S+IA and view the wor#,!ow usin$ its wor#,!owwor# item

id as the se!ection criteria '?pand a!! nodes usin$ the doub!e arrowstrian$!es symbo!

!ocated at the top !e,t corner o, the tab!e I, a terminatin$ event has been received) it

wi!! be visib!e in one o, the rows o, the tab!e

SM./ proble' codi!ios

*BE Tcode S) ,ind the

OBNTP' parameter

1.1.+. T/pe 0o-fl!0t !- te ASSI,N stteme-t !- te pro2r..3 "'IWE 4 A'I'S

I, the OBNTP' is 4APPI+') the OBN' is the APIPS document number The

4APPI+' scenario is due to an up$rade e,,ect where a document was created in SAP30

The va!ue o, the ob9#ey) e$ 0 0 0 3 8 1 - - 8 is needed ,or the ,o!!owin$ stepsTip: to remove spaces between the spaced out characters of the object id, use the Excelformula =SUBSTITUTE!"#,$ $,$$% this chan&es each space to 'nothin&()

For a PI+' prob!em) ta#e the actions as set out be!ow ,or PI+' J 4AP'*AQ

1.1.5. T/pe 0o-fl!0t !- te ASSI,N stteme-t !- te pro2r..3 "6A*7*ENDO(

These are when OBNTP' R 4A&&'*6O"

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6ri!! down to $et the ob9ect #ey va!ue J this is the vendor chan$e re(uest number) e$ 0

0 0 0 5 5 0 3 @se tcode Dav with this number =e$ as 5503> Set any o, the vendorchan$e options 6rop down on the services ,or ob9ect and view the wor#,!ow overview

%!ic# the tit!e !ine and then the icon to view the wor#,!ow !o$

Further instructions re(uired to assess status and corrective action re(uired

1.1.8. A0t!o-s to resol9e 'IWE pro$lems

ActionE run Tcode 4AP'*A =RPI+' overa!! reportin$>

Ima$e numberE enter the ob9ect #ey number

%hec#bo? R Space means search archive documents is in F"'6'"I% tab!e

To ,i? the wor#,!owE

%!ic# on Ob9ect Id and +or#,!ow !o$ =,8 or trian$!e icon> %ontinues be!ow

1.1.:. A0t!o-s for 'IWE pro$lems " Ass!2- 0o-fl!0t

There wi!! be two in processQ one ca!!ed AP 6ocument Processin$Q and the other ca!!ed

AP 6ocument Processin$ =v3>Q%!ic# on AP 6ocument Processin$Q and 6isp!ay +F o$ =scro!! icon>

6ri!! into top wor#item =started>

I, the conditions chec# out suitab!y =chec# with team e?pert i, nec>

'dit %han$e !o$ica!!y de!ete

1.1.;. A0t!o-s for 'IWE pro$lems " Ar0!9e% we- re Fionna F"I' Terminatin$ event received 28052003 10E52E32 4APPI+'

Fionna F"I' +or# Item Processin$ %omp!ete 28052003 10E52E32 4APPI+'Fionna F"I' +or# Item Set to Status "'A6 28052003 10E52E35

1.1.>. A0t!o-s for 'IWE pro$lems " ,erm- mess2e S(?8+@

German nu!!

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with the overa!! wor#,!ow and can thus be i$nored A possibi!ity cou!d be that the items

dead!ines are ,ar in the past) business assured us this wou!d never happen =pastdead!ines>;12030- iD J *B this is a prod ,ai! see F-:35-

1.1.1?. A0t!o-s for 'IWE pro$lems " Not !- Br0o%e T$le

I am unab!e to process Ima$e Id 1001-21-:2)

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1.1.11. S#8= errors for *e-%or C-2e 6A*

There is an error in this processin$ which sometimes resu!ts in a b!an# re(uest recordwhich prohibits ,urther re(uests bein$ raised a$ainst the same vendor J e$ &endor does

not e?ist in %% =tab!e 4A&FB1>Tab!e 4A&FA1 cou!d have a b!an# row Tab!e 4A&"' shows detai!s o, who created

it

Ob9ect 4A&&'*6O" Tcode 4A&

&endor R the Ob9ectey number

&iew the +or#,!ow Cistory

+ithdrawn%hec# that the status is + =or not in tab!e at a!! >in tab!e 4A&STS I, so then this

+or#,!ow can be !o$ica!!y de!eted

I, not then a ,unction modu!e must be run to set the status to +

I, +F can be ,ound =and it is not comp!ete> then the +ithdrawn event tri$$ered needs to

be tri$$ered =S+@'>Function

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Posted on 13072008 12E21E22 by HT"II, the transaction started recent!y) it wi!! probab!y pro$ress norma!!y and cease to

be reported without our intervention

1.1.1+. Co--e0t!o- -o lo-2er e!sts !- !-ter-l 0o--e0t!o-3

as above


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S001 Proble' Codi!ios

1.1.15. Error !- e9e-t re0e!9er

J view the mai! messa$e and the attached container to ,ind out what the ob9ect type =e$4APPI+' ) B@S2105 etc> and what the id is) then action

In most cases there wi!! be no error and the mai! can 9ust be de!eted

'?amp!es o, causes ,or this which are usua!!y not an issue are

"ecord !oc#edItem 000000

on chec#in$ most o,ten the wor# item has been comp!eted or is In Process withno error

*B I* '""O" J wou!d need ,urther chec#in$

'?ecute the messa$e

I, it is not possib!e to e?ecute) ta#e the wor# item number and view it via S+I1 =+or#Item se!ection> Or S+IAIn case o, an record !oc# en(ueue ,ai!ureE

on a PO) $o to the PO =) chec# the ,!a$ is Pre(PO) and that the P"e(

wor#,!ow is o# Then de!ete messa$e

Ian C/s so!ution is to use another session ,or tcode S+'B"O+S'" view ,or =say> !ast

23 hours) and match the inbo? item to one in the !ist at the bottom o, the screen For a

match) se!ect it and press U6e!iverV) then ,i!e in '&'*TSE rede!ivered events

US+'B"O+S'"V de!ete ,rom inbo? This process is written up in detai! in a separate

document But it isn/t stored near here) and I can/t ,ind it W so it has been recreated on

the now!ed$ebase

Notes Link

+hen you hit U6e!iverV the item wi!! disappear ,rom the browse screen 6urin$ your wor#session) #eep a temporary !o$ o, the #ey data X6e!iverVed as there wi!! o,ten be mu!tip!e

instances o, it in the Inbo? item !ist

PI+' +AIT eventThis 6O'S *''6 A%TIO* i, the +AIT event has not been tri$$ered as in this case the

wor#item wi!! not be s!eepin$ and there,ore wi!! not esca!ate and wi!! ,ai! SA/s This can

occur %*2-21 Prod Fai! in pro$ress to ,i? this but in the meantime;I, the wor#item is 4APPI+' +AIT +O"IT' in S'18

4AP6O%"'GIST'" ima$eid ,ie!d

I, in tab!e and Sys %t! Status R 23)30)50)85 continue e!se i$nore

%hec# Popout 6ate Popout Time are in the ,uture and correspond to K'HPI"TI

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1.1.18. p%te term!-te%

Find date and time ,rom the emai!6o S

An error occurred as wor#item was !oc#ed when user tried to e?ecuteS+IA ,or the w,id and Forward to A%O*%P

This was determined via S'18 on C"@S62 to determine the users ,rom who the a$entis a substitute

*e-%or ---------- C-2e to Or2-!st!o- DtThe work item "Vendor 0010278269 : Change to Organisation Data" (ID

000042137556) of type W has the status ERROR.

Initiate a correction measure so that the respective workflow (ID

000000000000> can be continued

1.1.1;.

+ith the above typeerror) the wor#,!ow can be !o$ica!!y de!eted i, it has received aterminatin$ event To see i, this is the case) enter transaction S+IA and view the

wor#,!ow usin$ its wor#,!owwor# item id as the se!ection criteria '?pand a!! nodesusin$ the doub!e arrowstrian$!es symbo! !ocated at the top !e,t corner o, the tab!e I, a

terminatin$ event has been received) it wi!! be visib!e in one o, the rows o, the tab!e

1.1.1=. Gu!0k *e-%or 6C*+

SO01 messa$e Increment status to ne?t approva!Q +as unab!e to determine a$ent ,or

BB% Approva! =see e$ 4A& 2-:13>Tcode 4A& J owner button %hec# Tab!e 4A&O+*'"+F to trans!ate BB% Owner e$

"A6IO Z

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So any ones you receive !i#e this do not need to be !o$$ed as a ca!! refer to S*P *pps(Sinead)

SO01 messa$e Increment status to ne?t approva! %hec#ed code ,or4A&1A66STAT@S =,ound this by !oo#in$ at wor#item container J =wiR30-0823>>

a!! it does is !oc# 4A&"' and then update the status so theres not much to $o wron$

J suspected it was a !oc#in$ error incorrect!y reported and so reprocessed ,rom error andit was ,ine

1.1.1>. 6A* 'ost!-2 error

+hen a 4A& postin$ error has been received in wor#,!ow it is usua!!y due to incorrectdata causin$ an error in the B6% or a !oc#in$ prob!em The postin$ can be per,ormed

a$ain either in bac#$round or ,ore$round I, it was due to a data error then it shou!d be

per,ormed in ,ore$round where the data can be corrected This is per,ormed by the

!o$istics team on!y as they are responsib!e ,or the data in !ive

The re(uest is reposted by runnin$ ,unction modu!e.4A&CA*6'POST'""&IAPOP@P/ in test mode usin$ the 4A& re(uest id

There is a simi!ar issue where the wor#,!ow has wor#ed but the 4A&STS has waitin$ to

be posted rather than posted ou can con,irm this

+or#item is comp!ete

Administration tab on 4A& shows status as +aitin$LPostedL+aitiin$

This is caused by a timin$ issue and is ,i?ed by manua!!y runnin$ the ,m 4A&1A66

STAT@S =see pa$e 10> and settin$ to the correct status =usua!!y P>

1.1.&?. 6A*46C* lo2!0ll/ %elete work!tem

SAP Apps may assi$n a supportwor#s re(uest to !o$ica!!y de!ete a wor# item ,or a vendorchan$e

'?amp!eE Sw F353:7 ,or re,s 00066085 and Z000089035.00066085 is a request number and works in ZAV3. A screen comes up asking or reasonte!t" at w#ic# point t#e ob$ect ser%ices are %iewab&e at upper &et. 'roceed to browse t#ework&ow &og" se&ect item and &ogica&&( de&ete.

) it is $ust a number it is &ike&( to be ZAV3" but w#en a Z*** number is gi%en it wi&& beZ+V3.

Z000089035 is a temporar( %endor number and goes into Z+AV3. )n t#is case t#e %endoris de&eted so it is not possib&e to see t#e work item rom t#is tcode. )nstead" browse workitems or t#e user id o t#e s,w ca&& requestor -/)5. 1ind t#e one or t#is request andproceed to &ogica& de&ete. ) t#at ai&s ask t#e user to state t#e work item.It wi!! probab!y be necessary to ,ind the 4 temporary vendor number on tab!e 4%&S

which wi!! $ive the date and time o, the create Then use S+IA se!ectin$ by a ran$e

around that date and time) and ,ind the temp vendor in that !ist Then browse the wor#

item !o$ and chec# it has the user under the a$ents icon o$ica!!y de!ete i, this chec#sout o#

1.1.&1. 6A* (ole (esolut!o- Error

&endor %han$eE Approva! main wor#,!ow "e(uest 00021--

00000133-1:


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Find out the "o!e "eso!ution %ode

'ventType in#a$e BO" Ob9ect Type 4A&&'*6O"S@B

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1.1.&8. 'O (elese Strte2/. #E&+

1> &endor 100 is a 1 time vendor Account Group R 4001 I, no there is no tit!e on theheader address then it can not be re!eased

Action "aise a support wor#s ca!! assi$ned to SAP APPs Purchasin$

2> Possib!e that the PO has de!eted items in it In this case it is not possib!e to re!easeso need to !o$ica!!y de!ete the wor# item

> I, more than user is approvin$ at same time the wor#item can error I, however the

PO is re!eased and G"*d then the wor#item can be !o$ica!!y de!eted

1.1.&:. De%l!-e Ep!re%

'$ with "FO but cou!d happen in anyone

'?ecute the wor# item ,rom the mai! bo?&iew the !o$

A userid wi!! be visib!e ear!ier in the wor#,!ow !o$

&iew .address strin$/ o, container =as on !ast dated wor#,!ow entry>%auseEI, the address strin$ is b!an#) the ori$inator userid cou!d not be used because the

userid was de!etedIn this scenario the wor# item wou!d have been ,orwarded to a new substitute user

Cowever the esca!ation pro$ram mai!s the ori$inator a,ter 15 days and resu!ts in the

error

So!ution

Te!! SAP auths the userid) to $et the rep!acement userid

%han$e the container to have the new users name%!ic# on tas#

'dit L%han$e

%han$e containerAddress Strin$s remove o!d user and enter new

Tic# and Save

"estart a,ter 'rror

S"< PO amended in " PO Approve purchase order 33000-751 E 01

Support ca!! raised about this issue 100-20088aura

*P

,-ere is a P" w-ic- -as an *pproval =orkflow in error. 5ts in error 3ecause it cant find an agent.

,-is is an SRE P" %%&2$# w-ic- -as 3een amended in R and -as 3een approved 3y

/54C"7# in R.

*fter approval t-e R wGf sends a notification to t-e P"creator w-ic- in t-is case is B**CS# w-ic-

does not e issues for you to advise please

#)=-at s-ould we do wit- t-is workflowH eg logically delete

>)!oes t-e wGf need to 3e c-anged for t-is scenario to avoid errors in t-e future.

Regards8iI


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1.1.&;. D'O H?5:;11 ??& 0rete IDOC

In this case the wor#,!ow !oo#ed o# =a!! $reen>) but the !ast tas# is an error messa$e

advice +e =SAP ABAP> shou!d not ree?ecute itE raise Swor#s ca!! and assi$n to SAP

o$istics Tradin$

1.1.&=. *e-%or /J 'er!o% -- //// (u- NI %''&$>% and >'$>$)

1.1.&>. Workflow >=;?????1> 4>=;?????1: -ot 0t!9te%

These errors appear in pairs usua!!y I thin# they are created when a 9ourna! is par#ed

I ,ound this out because I noticed the two messa$e ,or user An9u!i +oo!house) socontacted her to as# i, she had e?perienced a prob!em She said the on!y thin$ she cou!d

thin# o, was that she had a prob!em when par#in$ a 9ourna!

ou $et this pair o, messa$e a!on$ with one !i#e this

,-e work item 1D8 =orkflow BR# ##%2&' >$1 (5! 2J2%$) of typeK -as t-e status ;RR"R.

5nitiate a correction measure so t-at t-e respective workflow (5!) can 3e continued.

,-erefore delete t-e pair if you rectify t-e corresponding D8 issue

1.1.+?. F!le% Em!ls

1.1.+1. 'sswor% (eset (euest

Te?t may di,,er e$

SAP uic#order Password "eset "e(uest [email protected]

SAP " Password "eset "e(uest 15082005 Q

IssueE S"< has reset the password but user has not received emai! so it comes to

+FA6

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"eso!utionE

Tcode 4A%!ic# "e(uests icon

'nter "e(uest Id =,ound in te?t o, w, mai! e$ P22#)in Auth %han$e "e(uestQFind @sers o$in

"un pro$ram 4AP6APS'A"%C 'nter the @sers o$in ,rom above into Search Fi!terQ'$ here T"I

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M'mai! not ,ound

I, the @ser is not ,ound in 6AP search ,or either BB% or ?52@=

ub$ect2 ou #a%e new workitems to re%iew.)mportance2 Big#

ou #a%e new workitems in (our inbo!.) (ou use C( usinessC Dni%ersa& /ork&ist c&ick on t#e &ink be&ow2E#ttp2,,m(business.gatewa(.bbc.co.ukFot#erwise access (our G,3 work&ow inbo!.) (ou #a%e an( prob&ems &ogging on" contact (our s(stem administrator.

1.1.+5. Freel-0er 6F(EECON t0o%e to f!-% workflow

Freecon req 0000003606 completed

,-e work item 1 Kreecon reO JJ completed1 (5! %J%'%J#$) of typeB -as t-e status ;RR"R.

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mailto:[email protected]:[email protected]

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5nitiate a correction measure so t-at t-e respective workflow (5!%J&>'J) can 3e continued.

This occurs usua!!y when the 6AP !oo#up has ,ai!ed

oo# in the top !eve! container "'O"IGI*ATO" I, b!an# see Pro?y 'rror) I, presentsee dap

1>Pro?y

Issue where pro?y !o$in has been used and the id is not set

oo# up in tab!e 4F"''%O*"' pro?yid

Get the 6AP

%ut and paste emai! and send a$ain as +F A6

Issue 6AP was probab!y not avai!ab!e or new user

Get the 6AP i, sti!! not avai!ab!e raise a ca!! with %O' to set user id up

I, emai! ,ound

%ut and paste emai! and send a$ain as +FA6


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5. OTHE( S''O(T TASKS

Subs!i!u!io 2 code SW%$

"un S'- "CS@BSTIT@T'SIST in test mode

@S user name o, user needin$ substitute

'?ecute

%!ic# on persona! substitutes and assi$n

%omp!ete end date

ou wi!! then see the substitute in the e?panded !ist

Tcode S+I5 is use,u! to chec# what items the userid shou!d be ab!e to see For

e?amp!e) a userJid B may be substituted ,or A) and say that the substitution has notwor#ed as there are sti!! no items visib!e) but it can be that userid A has no viewab!e

items

To see !f user !s su$st!tute for -/o-e else ) !oo# in tab!e C"@S62 put their

username in ,ie!d "'P*A

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4o* !o for*ard a *ork i!e' !o ao!her user

@se tcode S+IA and the icon ,or administrator ,orward There is a simi!ar ,orward in

S+I1 and that is not suitab!e =it 9ust does an emai! ,orward>

56 Workflo*

Where a docu'e! has bee dele!ed !here is a bu- i !he W" *here i! s!ill a!!e'p!s

!o se! a co'ple!e s!a!us af!er !he dele!io s!ep is co'ple!e % !his case pro8ided !he

W" is co'ple!e !he !he e'ail i W"#$DM%& ca be i-ored ad dele!ed

'$ in AP02000305

B"01200

'rror when determinin$ attribute \FAG%O

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5=6 Workflo* Profi! Ce!er $ssi-'e!

C-2e 'rof!t Ce-ter from 1 Or2 -!t to -oter

4"128 J G w, report shows where the pro,it centre sits in the or$ structure ,or

a date and which users can use approve etc"un this report ,or the P% and chec# that it is current!y under the Or$ Structurespeci,ied I, not (uery with re(uester e!se continue

Go to the G +F Or$ Structure =PFOToo!LBusiness +or#,!owL6eve!opment

L6e,inition Too!LOr$

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Then assi$n the Pro,it %entre on the ne?t screen

ou wi!! need to put the cursor on e$ the top !eve! node Broadcast td

and then you can se!ect assi$nment ,rom the menu

%!eral rade *orkflo* s!uck


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Idoc not created 'rror messa$e occurred but send ,ai!ed +FA6

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Or- S!ruc!ure>

Too!sLBus w,L6evL 6e, Too!sL Or$ Tic# thechec#bo? update tab!e 4+F25Q

Capi!al %8es!'e! Proposal C%P (C?01&@ C?0A&@ C?03&)

Approva! re(uired ,or very !ar$e pro9ects e$ L ]!mi!!ion

%IP Or$ Structure %reate Or$ @nit

%reate Position J Tic# C'A6Assi$n @ser

"e(uests to update a user to %IP position on or$ structure J process is documented in

detai! separate!y K$o thereL

Deadlie Moi!ori-

Switch o,, R Too!sLBus w,L) 6ev L Admin L +or#,!ow "untime L+or# Item

6ead!ine monitorin$L @nschedu!e Bac#$round Nob =this wi!! de!eted the re!eased 9ob

S++6C'H in SSwitch on

Immediate!y Too!sLBus w,L) 6ev L Admin L +or#,!ow "untime L+or# Item 6ead!ine

monitorin$L S++B schedu!e Bac#$round NobI, you need to schedu!e to be switched on ,or !ater J

Schedu!e pro$ram "S++6C'HI*S'"T ,or the appropriate time =This is the

pro$ram ,or 4++B>

*B O!d way o, switchin$ onR Too!sLBus w,L) 6ev L @ti!itiesLAuto +F %ustomiDin$ =S+@> Se!ect top

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SW%. # ?ie*i- a 9sers iboB

S+I5 J +or#!oad Ana!ysis*B chec# radio button ,or TO B' P"O%%'SS'6 J to see open items on!y

Pa$e 2- Saved27082011 15E8varwwwappsconversiontmpscratch817:032817doc

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SW% Display Worlflo*s by objec!

@se this tcode to ,ind wor#,!ow where you have ,ai!ed to ,ind one attached to the

transaction document '$ 4%& when the vendor re(uest has been created in H0

'nter the Ob9ect type and #ey and i, #now the se!ection period ou wi!! then $et the

norma! wor#,!ow !o$ i, ,ound

SO3 repor! !o ac!io au!o'a!ic for*ardi-

Mo!hly $rchi8e

wor#,!ow archivin$ has to be done at the be$innin$ o, every month +e #eep three

months o, wor#item in,ormation on AP0 at any one time

There is a spreadsheet #ortcut to /ork&ow Arc#i%e tatus.!&s.&nk which is maintained everymonth a,ter the archive run The process is to raise a he!pdes# ca!! ,or the SAP Basis


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Team te!!in$ them which month to archive and to send the status report to you

a,terwards Then usin$ this status report maintain the spreadsheetThe co!umns are co!our coded based on the status report Idea!!y we shou!d be aimin$ to

have everythin$ ye!!ow or $reen This was decreasin$ unti! be,ore APIPS went !ive when

it dramatica!!y increased It seems to be startin$ to decrease a$ain) but as the

a$reement with the BB% is three months we can\t decrease the archivin$ period

eadi- $rhi8ed Workflo*

Once data has been archived it is not viewab!e ,rom the wor#,!ow !in#ed to a document

in the norma! way

"un pro$ram "S++A"%P "ead +or#,!ow ,rom Archive Startin$ ,rom Ob9ect and Tas#LIn,ormation SystemLArchive '?p!orer

e$ to view a PO !o$

Pa$e 2: Saved27082011 15E8varwwwappsconversiontmpscratch817:032817doc

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This wi!! read ,rom the optica! du#ebo? and ,ormat a !o$ Cowever dri!! down icons e$ to

container are not supported For this you can use Tcode SA"A

This wi!! disp!ay each o, the steps ou can dri!! down on each step and see the tab!es

that ma#e up the wor#,!ow !o$ 'ach tab!e can be viewed e$ S++%O*T =%ontainer>


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Duplicate Database Entries

e.g. OBImport failed to transfer Images to CommonStore due to duplicate databaserecords within Batches 103545! " 10354#.

$ach of the abo%e batches displa&ed the following error' (

Sucessful transfer of Images to CommonStoreSucessful Batch )ransfer to S*+$rror ,(-14#-3-3- /on line 30' )he *B*+4 Open S2 arra& insert resultsin duplicate database records. records in the data base. inclsCapCstelease.Commit)oS*+

H#e dup&icate entries need to be remo%ed rom A' tab&es beore t#e batc# can be re run.H#is is done using program2 ZU200_APIPS_TABLES

:H#is program de&etes entries rom t#e 471AI staging tab&e ZA'H'GJK)HJG. 7&d entries &et on#ere are causing prob&ems w#en A')' tries to re*use o&d batc# numbers w#ic# it t#inks areunused.

Documents

WF IMP