WGA LOGISTICSwgalogistics.com/downloads/WGA-company-profile-13-2014.pdf · cost. Created in 1985 in Qatar, WGA Logistics is capitalizing and leveraging its well and long time established

WGA Corporate Profile l 1

CORPORATE PROFILE

WGA LOGISTICSSince 1985

Few of our Customers:


Logistics Solutions Provider since 1985

IndexCHAIRMAN’S MESSAGE

ABOUT US

MISSION STATEMENT

VALUE PROPOSITION

WGA’S NETWORK OF PARTNERS

WGA’S COMPETITIVE ADVANTAGE

WGA’S SELLING POINT

WHAT WE DO

Freight Forwarding

Air Freight

Sea Freight

Land Freight

Customs Clearance and Transportation

Warehousing and Distribution

Personal Effects

OUR CUSTOMERS - WHY DO THEY WORK WITH US?

WGA INDUSTRIAL SOLUTIONS

Hotel logistics

Perishable goods logistics

Hospitality partners

Retail logistics Automotive logistics

Aerospace logistics

Oil and Gas logistics

Defense and Government Services Pharmaceutical logistics

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Chairman’s MessageDear customers-to-be and current partners,

Thank you very much for your interest in WGA Logistics.

Since the company’s founding in 1985 in Qatar, both our customer roster and the range of services we offer have grown steadily. In fact, we are now one of Qatar’s fastest growing freight forwarding, clearing and logistics companies. Our competitive advantage has been to provide high quality and flexible services. We endeavor to exceed all our customers expectations through the effective, efficient and sustainable design and implementation of new and improved processes and services.

For now and the future, our strong focus on customized solutions will drive the development of our contract logistics offerings. In addition to providing industry-specific solutions, we will expand warehousing, distribution and lead logistics activities across the region.

We are very pleased that our specialization in various niche sectors, such as hotel, retail, amenities, reefer and perish-able commodities as well as automotive, aviation, defense and government project management, has been met with a high degree of market acceptance. In 2013, we will continue to develop innovative end-to-end solutions to meet our custom-ers manifold requirements.

The Four Seasons Hotels, W Doha Hotels, InterContinental Doha Hotels, Retaj Hotel, the Qatar Luxury Group, Al Mana Fashion Group, Porsche-Al Boraq Automotive, Al Jazeera Media Network, and many other groups of companies and subsidiaries have decided to rely on the expertise and high service standards of WGA Logistics. Our customer-base is growing steadily every day. If you are reading this message, I am also confident that your company will be joining our portfolio very soon.

Last but not least, I extend my sincere gratitude to our custom-ers and business partners for their trust and valuable relations. Your support combined with our capabilities make us confident to steam ahead. We look forward to partnering with you and acting as an extension of your business. Ahmed Alem Al HashimiManaging DirectorBoard Member of the Qatar Association of Freight and Logistics(QAFL)

“We deliver what we promise: excellence in quality of service.”

Ahmed Alem Al HashimiManaging DirectorBoard Member of the Qatar Association of Freight and Logistics (QAFL)

Chairman’s Message

Since the last 30 years, Western Gulf Agency (WGA) has evolved from a traditional international freight forwarder to one of Qatar’s leading global provid-ers of innovative and integrated logistics and supply chain solutions.

Thanks to a recognized expertise in Qatar’s hospital-ity sector, WGA Logistics counts among its multi-sec-tor customers hotel brands such as the Four Seasons, W Doha Hotels, Grand Hyatt, InterContinental, Mercure Grand Hotel, Retaj Hotels and Hospitality, Wyndham Grand Regency, etc.

Doha-based retailers such as the Qatar Luxury Group, Al Mana Fashion Group, Blue Salon, AbuIssa Holding, the Dubai Holding Group and so many others also rely on the 30 years-long accumulated experience and networks by WGA to clear and import their goods from everywhere around the globe.

Porsche – Al Boraq Automobile, Al Jazeera Media Net-work, the US Army and many other groups of compa-nies and subsidiaries understood that WGA, with its long and strongly established local connections with the Doha International Airport Customs, the Doha

Port authorities, the land Customs and the Qatar Chamber of Commerce and Industry, relies on a very strong competitive advantage.

WGA Logistics success runs through its team’s entire involvement from the first point of contact with sup-pliers to the final hand-over of the ordered goods. We continuously invest in the latest technology and in our people. This enables us to surpass our high stan-dards, and keep delivering the relevant solutions.

Since 1985, when the business was founded by Abdullah Alem Al Hashimi, Western Gulf Agency (WGA) has grown into one of Qatar’s leading logis-tics and supply-chain solutions providers. Today, WGA Logistics network has more than 400 offices in over 300 countries, with over 60 experienced and multilingual local employees. WGA Logistics key busi-ness activities and market position are built on its accumulated industry knowledge, the strength of its relations with the professionals of the supply chain and logistics industry as well as on its integrated capabilities.

About Us



Value Proposition

WGA Logistics role starts as soon as your ship-

ment booking is confirmed or your purchase

order sent to your supplier; we then deal

directly with your suppliers, arrange all the

paper work and deliver the goods at your

doorstep. We become this way a partner of

your business, not only a third party vendor.

WGA Logistics integrated logistics solutions

provides indeed logistics services tailored to

meet the challenges of our customers; we

also work on simplifying our customers supply

chain complexity, maintaining inventory lev-

els and logistics costs while maximizing their

service levels.

Our mission is to facilitate trade in Qatar

through reliable and efficient logistics solutions.

To achieve our mission, we place three condi-

tions at the heart of our business philosophy:

knowledge, professionalism and dedication. Our

accumulated experience, the acquired knowl-

edge of the industry and its environment has

also become our strongest asset. Focused on our

customers’ needs, we provide integrated logis-

tics solutions of outstanding quality and opera-

tional excellence.

Mission Statement


WCA Family of Logistic Networks is the most powerful group of independent freight forward-ers in the world with more than 2,400 member offices in close to 500 world markets in more than 160 countries. WCA Family is made up of 5 networks: World Cargo Alliance (WCA), Advanced Professional Logistics Network (APLN), China Global Logistics Network (CGLN), Inter-Global Logistics Network (IGLN), WCA Projects Network (WCAPN) .

All World Shipping Corp (AWS) is a neutral, globally focused NVOCC based in the U.S. AWS has 20 service contracts with 20,000+ rates which are provided on a net/net basis to its 1875 agents in 156 countries. AWS agents issue the on-line AWS HBL for shipments worldwide including the U.S. (FMC licensed) and China (MOT approved).

QAFL monitors, directs and aids the advancement and utilization of the freight forwarding industry as a FIATA representative in Qatar. QAFL is the official representative of the Orga-nization of Global shipping (FIATA) in the State of Qatar. QAFL is working to raise the level of logistics performance and skills of staff working in the field of shipping and international transport through accredited training courses of the global shipping and supervised by the specialist from the global association (FIATA).

Project Partners is a brand of Air & Ocean Partners (www.ao-partners.com), a global net-work of forwarding agents, covering the whole world. Benefit from our contribution to this beneficial association. Project Partners belongs to the Gross Fuchs Group of Companies (www.gross-fuchs.com)

UPS Supply Chain Solutions offers more than eight decades of expertise designing, imple-menting and managing customized supply chain solutions to clients worldwide; Freight Management, Global Transportation, Customs brokerage and Consulting Services, E.D.I. and Technology Solutions, Supply Chain Management, Industry Solutions and Integrated Logistics.

People on the Move is an international network of reliable and capable logistics specialists in the removal & relocation business. People on the Move is a steadily growing network. By its intense travel work, POTM are ensuring an appropriate enlargement of this young group of experienced freight professionals.

International Federation of Freight Forwarders Associations (FIATA), a non-governmental organization, represents today an industry covering approximately 40,000 forwarding and logistics firms, also known as the “Architects of Transport”, employing around 8 - 10 million people in 150 countries.

WGA Network of Partners

WGA’s Competitive Advantage

Abdul Khadar Maideen Senior Executive - OperationsEmail: [email protected]

“The quality of our services, our acquired industry knowledge and our networks are our strengths’’.

“During my 21 years spent in the Customs Clearance business in Qatar, I have come across many challenges , therefore I’m sure that I can handle your requirements in

a swift and accurate manner and save your valuable time and resources’’.

Hussein YounesSenior Officer - Customs Clearance

Email: [email protected]


WGA’s Selling Point

Manoj HandapangodaSenior Sales - Hospitality LogisticsEmail: [email protected]

“Just place your purchase order with your supplier, send us a copy and we will take care of the rest until your goods are delivered to your door step”.

“Why do you think the biggest groups rely on us? WGA Logistics is more than a logistics agent; we partner with you to exceed your requirements

with experienced experts in the field”.

Keith Smith Senior Sales – Automotive,Aviation,

Retail,Oil and GasEmail: [email protected]



What we do

WGA INDUSTRIAL SOLUTIONS

Hotel logisticsPerishable goods logisticsHospitality logisticsRetail logisticsAutomotive logisticsAerospace logisticsOil and Gas logisticsDefense and Government ServicesPharmaceutical logistics

Freight Forwarding Air Freight Sea Freight Land FreightCustoms Clearance and TransportationWarehousing and DistributionPersonal Effects


Freight Forwarding Air - Sea - Land

WGA Logistics Air Freight services in Qatar, allow our customers to choose an optimal balance between time, space, frequency, and cost. Created in 1985 in Qatar, WGA Logistics is capitalizing and leveraging its well and long time established local relationships to help secure space allocation and on-time service performances.

As one of the leading Sea Freight forwarders in Qatar, WGA Logistics concentrates on a portfolio of major global carriers to secure space, sailings and transit times for its customers. WGA Logistics offers a global LCL concept and attractive FCL connections.

WGA Logistics Land Freight services in Qatar connect our custom-ers with the markets located within the Gulf Cooperation Council (Saudi Arabia, Kuwait, Bahrain, Oman and United Arab Emirates).


WGA Logistics Air Freight services in Qatar allow our cus-

tomers to choose an optimal balance between time, space,

frequency, and cost. We are partners with premier air

carriers. We are also the Authorized Service Contractor of

UPS-SCS (Supply chain Solutions) for the State of Qatar.

Our long standing relationships and commitments help us

deliver the space allocation, on-time service performance

and flexibility our customers are looking for. Our major Air

Freight hub in Qatar is located at the Qatar International

Airport.

Air Freight

WGA Logistics being one of the leading and oldest

established Sea Freight forwarders in Qatar, its activ-

ities concentrate on a portfolio of major global car-

riers to ensure the space, sailings and transit times

that our customers require. WGA Logistics offers a

global LCL concept as well as reliable and attractive

FCL connections.

Our main gateways in Qatar are Ras Laffan and

Mesaieed Ports. On 19 June 2007, His Highness Sheikh

Hamad Bin Khalifa Al Thani, Emir of the State of

Qatar, issued Emiri Decree No. 37, setting forth the

creation of one of the world’s largest Greenfield port

developments. Strategically located in the south of

Doha, the QAR 27 Billion (USD 7.4 Billion) mega proj-

ect, which includes a new port, a new base for the

Qatar Emiri Naval Forces and the Qatar Economic

Zone 3, will span a 26.5 square kilometers area. The

new port of Doha is said to be inaugurated for early

2016.


Sea Freight

WGA Logistics Land Freight priority and stan-

dard service in Qatar connects our custom-

ers with the entire GCC and the Middle East

area. With our owned diversified trailers and

trucks, WGA Logistics has the expertise and

resources to deliver prompt and consistent

services.

Road Freight


WGA Logistics offers country-wide customs clearance services at all ports and hub airports in the State

of Qatar. WGA Logistics expert team ensure timely clearance for import and export cargo and advise

customers on various queries related to custom duties and taxes. WGA Logistics customs professionals

also offer consistent, timely and cost-effective customs clearance. Centralized Customs team offers a

full range of consulting and trade services dedicated to provide accurate trade information. By com-

bining transport and customs, WGA Logistics integrate customs clearance information into WGA Logis-

tics distribution network for seamless transportation and efficient inventory management, improving

shipment visibility, reducing cycle times and lowering costs.

Customs Clearance and Transportation Import - Export


“During my 21 years spent in the Customs Clearance business in Qatar, I have come across many challenges , therefore I’m sure that I can handle your requirements in a swift and accurate manner and save your valuable time and resources’’.

Hussein YounesSenior Officer - Customs ClearanceEmail: [email protected]

WGA Logistics provides a wide variety of warehous-

ing options which are designed to accommodate a

wide variety of industries and commodities servic-

ing the Qatar market. We currently operate our

own 2000 sqm. Warehousing facility located in the

Doha Industrial Area. WGA Logistics has also stra-

tegic partnerships with Doha based warehouse fa-

cilities owners. Our systems are industry-leading

and our operations are technology driven, which

provides WGA Logistics customers a clear status

on operations.

Warehousing and Distribution


When shipping personal effects, you want your posses-

sions to be delivered on time and in perfect conditions.

WGA Logistics facilitates all procedures necessary to ful-

fill these objectives and have your belongings delivered

in a safe and efficient manner. Be it a single suitcase

or a full container of personal effects, we are able to

facilitate movement throughout the world. We are capa-

ble of providing customs clearance information relevant

to personal effects shipments at any airport or sea port.

WGA Logistics staff has travelled throughout the world

and have experienced the difficulties that authorities

can pose in different countries. WGA Logistics has a very-

simple-yet-effective method of clearing your personal

effects through the relevant government bodies in the

State of Qatar, ensuring that storage charges are avoided

in all instances, our simple procedure can be used when

sending goods from Qatar or bringing goods to Qatar. In

fact, WGA Logistics treats your personal effects as if it

was WGA’s.

WGA Logistics also provides personal services and

customized capabilities to meet individual customers

unique logistics challenges with advanced freight for-

warding, warehousing, distribution, and tracking for all

their shipments.

Personal Effects


Our customersWhy do they work with us?

WGA Logistics success depends on the success of its customers. We have a proven track record with some of the largest and best-known compa-nies in Qatar. Understanding our customers needs enables us to incorporate their input quickly into specific solutions. Like our people and partners, our customers are part of WGA Logistics extended family. When you are a WGA Logistics customer, your business is our business, your timetable is our time table, your growth and business objec-tives are ours, too. By transferring the best in-dustry practices, experiences and technologies developed in one sector to another, WGA Logistics ensures continuous service improvement for its customers. This is why, in Qatar, prestigious com-panies and organizations of all sizes and across industries and verticals choose to work with WGA Logistics. Our commitment to customers is very deep. No logistics challenge is too complex for us. We try to make it simpler for our customers.


WGA Strategic Suppliers

WHYNDAM GRANDREGENCY DOHA

WGA Hospitality Customers

WGA Luxury Retail Customers


WGA Industrial Customers

WGA Media / Brodcasting Customers

WGA Oil and Gas Customers

WGA Defence and Goverment Customers

WGA Automotive Customers

WGA Aviation Customers

WGA Medical and Hospital Customers

In addition to its air cargo solutions, WGA

Logistics offers a range of services to meet the specific requirements of specialized industries. WGA Logistics delivers end-to-end supply chain solutions for major industries. Since 1985, WGA Logistics has a proven track record with some of the largest and best-known companies based in Qatar. We provide integrated, value-creating solutions to Qatar based major companies op-erating in different sectors and industries. With proven end-to-end logistics and supply-chain

WGA Industry Solutions


expertise as well as dedicated industry experts,

WGA Logistics fully understands how the vari-ous sectors and industries operate and evolve, anticipating their respective logistics require-ments. WGA Logistics develops and implements customized logistics solutions throughout the supply chain, adopting a logistics consultant ap-proach. WGA Logistics ensures a continuous ser-vice improvement by transferring logistics and industry best practices, experiences and tech-nologies developed in one sector to another.


WGA Hotel Logistics

For the international luxury hotels and luxury retailers, WGA Logistics relies on turnkey transport, logistics and installation solutions for large-scale construction projects and supply-chain concepts.

Since 1985, WGA Logistics has been offering custom-ized and tailor-made logistics and supply chain solu-tions to Qatar based international hotels and luxury retail groups. The company is now recognized by the Qatar hospitality professionals as a unique logistics and supply-chain partner offering unrivalled service standards.

WGA Logistics is clearly one of the market leaders in the special field of complete solutions for hospitality professionals; the installation of furniture, fixtures and equipment. WGA Logistics is also experiencing a growing demand for operating supply and equipment (OS&E) concepts. This includes the warehousing and the delivery, as and when required, of consumable for guest rooms, wellness facilities and other public areas of large hotels and luxury retail groups.

Manoj HandapangodaSenior Sales - Hospitality Logistics

Email: [email protected]

“Just place your purchase order with your supplier send us a copy and we will take care of the rest

until your goods are delivered to your door step”.

WHYNDAM GRANDREGENCY DOHA

Perishable Goods Logistics

When transporting perishables like fruits, vegetables, meat, flowers, particular care is required for their han-dling. WGA Logistics is working with the most recognized and trustable suppliers to bring to Qatar the perishables as fresh as they were when they left the suppliers. WGA Logistics has established very solid and strategic relations with Fresh Express, one of the leading distributors in the luxury food business within the Gulf Region. Through Fresh Express, WGA Logistics makes sure to bring to Qatar top brands and premium quality products in the food and beverage industry. Thanks to its presence in 7 countries and thanks to a portfolio of more than 2000 items com-ing from almost 60 destinations around the world, Fresh Express and WGA Logistics are proud to supply Qatar-based top hotels, fining dining restaurants, multinational retailers, well-known airlines and royal palaces.

Whatever the source country of a product is and whatever consumer market it must be transported to, WGA Logis-tics offers temperature-controlled logistics and door-to-door services. The services are based upon a specialized network of cargo experts and operational units which was built up during the last 20 years in Qatar, and from



all countries in the principal export and import regions, including in challenging markets such as Central and South America, Egypt, South Africa or China.

Qatar being a big import market of perishables, WGA Logistics had to articulate very early since its creation a logistics offer that would allow the Doha-based five star hospitality professionals to be able to serve to their clientele a large array of fresh food products. Crucial requirements for this service are a guaranteed availability of space and reefer equipment with airlines and carriers during peak seasons from overseas as well as fastest possible transit times at the beginning of a season, in particular for perishables such as mangoes, papayas, and pineapples. Although sea - freight capacity guarantees can no longer be taken for granted, WGA Logistics customers hold good cards in this respect. On the one hand there has been a continuous trend towards more con-tainerization also in perishables logistics; on the other hand a serious shortage of reefer contain-

ers has developed since the beginning of 2010. De-spite this challenging market environment. WGA Logistics always succeeded in servicing its custom-ers thanks to its selection of first-class maritime carriers and forward-looking capacity manage-ment.

WGA Logistics range of services in the transport of refrigerated cargo is another important qual-ity criterion. In perishables logistics the company offers integrated services from a single source beyond traditional transportation of goods from port to port or between two airports. Depend-ing on requirements, door-to-door delivery in-cludes the pre-cooling and refrigerated interme-diate storage of the goods, and, of course, their temperature-controlled collection and delivery by truck. Needless to say, WGA Logistics also offers its customers the advantages of the latest tech-nology in the field of perishables logistics. This includes CA (controlled atmosphere), MTS (multi-temperature) or AFAM systems reefer containers that monitor and control the composition of the air in their interior and their associated electrical generator sets.

Perishables

Perishables

WGA Logistics has been supplying to Qatar hospitality professionals a large range of shampoes, toothpastes, toothbrushes, soaps, shaving creams, vanity kits, cotton buds, combs, cotton pads, etc. WGA Logistics also pro-vided to the Wyndham Regency Hotel the Angsana Spa after supplying the Buddha Attitude spa (George V Spa) to Beverly Hills’ Towers.

WGA Logistics experienced hotel logistics staff specialis-es in supplying luxury toiletries, guest amenities and spa products to the Qatar-based 5 stars hospitality markets on demand. Our customizable logistics solutions support room replenishment requirements such as cosmetics, personal-care accessories, food and beverage items, textiles and disposable items.

WGA Hospitality Partners


WGA and Unique Precise International LtdWGA Logistics relies on the 25 years experience acquired by Unique Precise in combined hotel and sourcing experience. Their industry services rang-es from design, furnish, to equipping your Hotel, Club, Serviced Apartments, Convention Hall and Offices.

WGA Logistics and WOLECO Hotels SuppliesEstablished in 1979, Woleco is a trusted name and one of the market leaders in supply of quality amenity and OS&E products to hotels and hotel groups worldwide. To date, Woleco owns 2 ameni-ty manufacturing facilities, 9 branch offices in the Asia Pacific Region, 5 distributors in Korea, Japan, Philippines, Vietnam and Cambodia. We are also a member of Strategic Amenity Alliance (SAA).

WGA Logistics and PANINI BakeryRegional trader and supplier of pastry, bakery in-gredients, chocolates and equipments, supplied by Green Cabin.

WGA LOGISTICS TRUSTED SUPPLIERS

WGA Logistics and Fresh ExpressFounded by Mr. Bouyoukas and his sons John and Girard in 1993, Fresh Express is recognized as one of the leading distributors in the luxury food business within the Gulf Region. With a pres-ence in 7 countries and a portfolio of more than 2000 items coming from almost 60 destinations around the world, Fresh Express and WGA logis-tics are proud to supply top hotels, fining dining restaurants, multinational retailers, well-known airlines and royal palaces.


WGA services include:

• Cargo collection from manufacturer / suppliers + transfer to regional distribution centers

• Customs clearance

• Re-packing

• International transportation by road, sea and air

• Stock replenishment from one centralized warehouse

• Comprehensive worldwide supply chain coordination and distribution via our global network of regional distribution

PerishablesWGA Retail Logistics

Based on its solid professional relations build with its clients such as the Qatar Luxury Group, Abu Issa Holding, Al Mana Fashion Group, WGA Logistics has been observ-ing over the years that the Qatar retail industry has been marked by strong competition including growing categories such as hardliners, specialty stores, perishable goods and specialty apparel. The pressure is due to increasing consum-er demand for value and convenience, the same resulting in changes of market share across various retail formats. Con-sumer requirements are highly individual, difficult to predict and time-sensitive. Forecasting needs to be very exact in order to make sure the correct inventory is in the stores at just the right time. WGA Logistics would like to insist on the relevancy of visibility and speed in delivery, two critical factors for a supply chain management provider. Seasonal peaks, fluctuation in demand, multimodal supply chains and temperature-controlled cargo, all require accurate, on time information, and end-to-end visibility.



WGA Logistics Services designed for the Retail Industry

• Vendor Management Services and Purchase Order Management

• Consolidation Management

• Direct To Store Distribution Services

• Warehousing and Distributions Solutions

• Reverse Logistics

• Supply Chain Management & Optimization

WGA Retail Logistics Experts

WGA Logistics solution for the retail industry include utilizing our experts and their collec-tive experience across a variety of industries. Combined with our network of freight forward-ing products, specialty businesses, and logistics expertise, WGA Logistics experts create solutions that answer the specific requirements of the re-tailers. WGA Logistics provides total supply chain visibility and instant reporting on merchandise flows across all modes of transport.

WGA Retail Logistics Expertise

As a leading local and regional supply chain and logistics solutions provider to some of the world’s largest retailers in Qatar and in the Middle East, WGA Logistics understands what it means when shelves are out of stock, when inventory is too high, or when space allocations are tight during peak seasons. As an answer to the pressure and demanding reactivity the retail industry places on retailers, WGA Logistics retail logistics expertise provides visibility and delivers the right product, at the right place, at the right time, and for the right price. WGA Logistics expertise helps its cus-tomers to achieve a comprehensive supply chain optimization. The transportation of retail goods requires logistics industry specialists with a lo-cal, regional and international network, the fa-cility to store, the capability to optimize cargo consolidation and the tools to provide visibility throughout the supply chain.

PerishablesWGA Automotive Logistics

Because WGA Logistics has been handling the Porsche Automotive account for some time now in Qatar, and because WGA Logistics has been moving spare parts for Aston Martin and Toyota in Qatar, WGA Logistics knows too well that the automotive industry has always been at the forefront of inno-vative logistics solutions. In fact, no other industry than automotive has made such consistent efforts to reduce costs and outsource non-core activities such as production, assembly and logistics services.

In after-sales services / spare parts services, WGA Logistics operates complex distribution networks and warehouses using fully automated warehouse equipment and providing value added services to ensure that dealers receive the support necessary to keep customers satisfied.

WGA Logistics believes that the growing complex-ity of the industry presents another exciting chal-

lenge; despite mass production, the products are becoming ever more individual; a form of micro segmentation due to an explosive development of electronics and its steadily growing importance in the industry. In addition, the wide geographical spread of the automotive production networks in comparison with other industries brings new demands. Whereas in other industries only sourc-ing takes place on a global scale, in the auto-motive industry production and maintenance are also spread all over the world. The function of logistics in this industry is to create a geographi-cal balance across the globe.

WGA Logistics is ideally equipped to ensure the global supply of spares. In the highly complex spare parts business, WGA Logistics handles two types of activity: stock spares and breakdown spares. In the stock business, dealers are kept supplied with regular weekly deliveries; parts can be ordered up to three days before delivery. The breakdown business provides spare parts at short notice, averaging 30 kg per delivery. Here the growth rates are enormous: 50% of all deliveries to customers are currently made in this way, and the growth curve points steeply upwards.


WGA Aerospace Logistics

WGA Logistics several accomplished jobs for Qatar Airways, Gulf Helicopters and the Qatar Airways Sim-ulation Center has taught us that the demands of the Aerospace industry require a reliable partner who can be trusted to deliver on-time, every time and within budget. Whether you are moving complete engines, landing gear, wings, nacelles, wheels, spare parts or any other component part, aerospace companies need mul-tiple shipment options and charter services worldwide. That is how WGA Logistics successfully moved to Qatar full helicopters, the first full flight simulator for Qatar Airways as well as engines, blades, radio equipment, seats, gear motors and long listed of aviation engines related spare parts.

To carry out an effective aerospace logistics plan, WGA Logistics begins with Key Performance Indicators (KPI) based on its client’s specific requirements. The relevant customs regimes are required to make sure WGA Logis-tics gets the best out of its client’s specificities. WGA Logistics comprehensive freight and warehousing offer is also critical, since it interfaces with the client’s system to ensure end-to-end visibility of shipments throughout the supply chain.


“Why do you think the biggest groups rely on us? WGA Logistics is more than a logistics agent; we partner with you to exceed your requirements with experienced experts in the field”.

Keith Smith Senior Sales – Automotive,AviationRetail, Oil and GasEmail: [email protected]

PerishablesWGA Oil and Gas Logistics

After completing a long series of projects and moving oil well equipment for Jay Ray McDermott, General Electrics, the Doha Petroleum Construction Company and Technip Chiyoda, WGA Logistics is now able to say that critical trans-port space requirement or transit times also impact project schedules.

WGA Logistics provided logistics solutions for the Isolux – Wat for Kahrama project, the Umm Bab Cement project, the Dolphin Project, the Dodsal Oil & Gas project, the QP – Water Cooling Project, Water Intake project and many other successfully accomplished works. All the above men-tioned projects for which WGA Logistics handled the logis-tics part have convinced WGA Logistics in the idea that the remote locations, the heavy and oversized equipment and that the safety and the security requirements are just a few of the challenges facing the oil and gas logistics industry. Critical transport space requirements or transit times also impact project schedules. Driven by the strong demand for



oil and gas logistics services in Qatar, WGA logis-tics provides its customers in Qatar with experi-enced professionals that offer personal service to manage the challenges for any oil and gas lo-gistics need.

WGA Logistics successful handled projects in oil and gas sectors in Qatar rely on planning around key performance requirements and the develop-ment of customized logistics solutions. Its 24/7 personal commitment to its customers logistics service needs include not only global transport services but local marine services, catering and security options for any area in Qatar, the MENA region and around the world. The knowledge of our international team and established rela-tionships mean that our customer’s equipment and supplies, rigs, bulk or packaged goods, and heavy lift transports are delivered where they need them and when they need them.

WGA Logistics makes sure that constant inter-face control is always accessible. WGA Logis-tics customers success is made possible by WGA Logistics secured transport process which en-sures safe delivery throughout the entire logis-tics chain. Time-definite departure and transit times from our air, sea or road freight partners provide WGA’s clients flexible, dependable, and cost-effective options.

WGA Logistics precise, acute planning and tim-ing are of the most important elements in WGA Logistics transport process. WGA Logistics dedi-cates special employees who become key part-ners with the customers. Whether it’s customers need to move oil refiner by sea or operate sup-ply chains with chemicals industry HSSE require-ments, WGA has the expertise and capability to meet your requirements.

WGA Logistics Services designed for the Oil and Gas Logistics Industry

• Secure Warehousing and Distribution

• Exclusive Storage Areas and Export Packing

• Import and Export Compliance and Customs Clearance

• Charter Services for Air, Sea or Heavy Haul Moves

• Camp Catering and Threat Management Services

• Logistics Plans and Site Surveys

• Marine Services and Infrastructure Construction

• Line Item Tracking & Reporting with Full Web Visibility


Since 2001, WGA Logistics has been handling the logis-tics for the Doha-based US Army camps of Sayliyah and Al Udeid. WGA logistics has been indeed clearing and delivering the inbound shipments destined to the US Army camps in Qatar, mainly medical items coming from Frank-furt, Baltimore and Greensborough. WGA logistics has also been providing Customs clearance services to the Qatar Olympic Committee.

WGA Logistics is the Defense and the Public sector arm of Western Gulf Agency. It provides complete Supply-Chain management, logistics services and commodity services to Defense and Government customers. WGA Logistics Defense and Government Services rely already on proven capabilities and highest service standards to meet the requirements of often very sensitive, urgent and discreet operations.

Defense and Government Services


WGA Logistics Defense and Government Services offers defense and government customers the convenience of one-stop supply chain solutions and an uncompromising commitment to quality. WGA Logistics Defense and Government Services delivers innovative, end-to-end, global Supply Chain solutions in all environments. WGA Logis-tics teams execute with excellence and speed, bringing exceptional value to WGA Logistics cus-tomers.

At WGA Logistics Defense and Government Services, our goal is to ensure that the every-day operations of our defense and government clients run smoothly, so that they can remain focused on their mission. As a recognized clear-ing and forwarding agent of the Qatar-based US Army Camps, WGA Logistics Defense and Govern-

ment Services make sure to constantly upgrade its capabilities so to maintain a high level of service standards. From camp facility construction and catering to maintenance and grounds keeping, WGA Defense and Government Services is well equipped and self-secured to meet the unique de-mands of challenging environments. WGA Logis-tics Defense and Government Service’s customers concentrate on what’s most important, assured that their day-to-day obligations are in capable hands.

The WGA Logistics solutions for the pharmaceutical needs of the Doha-based US Army camps, the Hamad Medical Corporation, the Aamal Medical or the Ebn Sina Institu-tions include innovative and integrated approaches, pro-viding a combination of warehousing and state of the art security solutions. A 100% service quality is crucial as every mistake in logistics processes can lead to life-threatening situations if patients do not get their needed medication in time.

The WGA Logistics team has built facilities in its 2000 sqm warehouse, dedicated to warehouse operations with rack-ing and shelves as well as a customized warehouse man-agement system. WGA Logistics also created a system that covers all related warehousing and delivery processes to the highest standards in the pharmaceutical industry. From a security perspective, WGA Logistics is offering its customer an innovative approved system with 24/7/365 operations, remote alarm monitoring, electric access

WGA Pharmaceutical Logistics



control to the pharmacy area as well as continu-ous video coverage. WGA Logistics further custom-izes the security system by modifying the racking system by creating lockable cages. From a ware-house management point of view, WGA Logistics solution is relying on a pallet ID tracking system with scanners that allow efficient management of products and storage space. The WGA Logistics team of professionals customized the warehouse management system to generate daily reports of receipts, shipments and inventory levels. Competi-tive dynamics in the pharmaceutical and health care industry have changed over the past several years. WGA Logistics could take into account and integrate these changes through their close rela-tionships with its Qatar-based customers in need of regular imports of pharmaceutical products. Rising health care spending has also forced payers and regulators to demand changes in the pricing of health care services.

WGA Logistics has been importing, clearing and delivering regularly human organs and blood for the Doha-based Al Shafallah Center for Children with Special Needs. All the necessary temperature and conditioning requirements were met due to a moni-tored temperature throughout the entire Supply Chain.

WGA Logistics has been also importing, clearing and delivering syringes filled with sensitive medical fluids, tablets and other kind of pharmaceutical goods for the Doha-based US Army camps of Saliyah and Al Udeid.

WGA Logistics understanding of the pharmaceuti-cal and health care industries needs, its challenges, and product life cycle demands allows WGA to adapt and react to external factors. Specialized know-how results in efficient and optimized processes through the whole supply chain leading WGA Logistics to be productive and effective in responding to some of the challenges that its customers face.


STANDARD CONTAINER

UPGRADED CONTAINER

Spec Length* Width* Heigh* Door Width Door Height Capacity Tare Weight Maxi Cargo

Standard 20' 5.900 m 2.350 m 2.393 m 2.342 m 2.280 m 33.2 m3 2,230 Kgs 21,770 Kgs

Standard 40' 12.036 m 2.350 m 2.392 m 2.340 m 2.280 m 67.7 m3 3,700 Kgs 26,780 Kgs

REEFER CONTAINER


Reefer 20' 5.425 m 2.275 m 2.260 m 2.258 m 2.216 m 28.3 Cu.m 3,200 Kgs 20,800 Kgs

Reefer 40' 11.493 m 2.270 m 2.197 m 2.282 m 2.155 m 57.8 Cu.m 4,900 Kgs 25,580 Kgs

11,557 m 2.294 m 2.500 m 2.294 m 2.440 m 66.6 Cu.m 4,500 Kgs 25,980 Kgs

* Inside Container Specifications


5.900 m 2.311 m 2.390 m 2.286 m 2.280 m 32.63 m3 2,300 Kgs 28,180 Kgs

12.036 m 2.350 m 2.697 m 2.338 m 2.585 m 76.3 m3 3,970 Kgs 26,510 Kgs

Upgraded 20'

High Cube 40'

Reefer 40' High Cube

ContainerSpecifications


OPEN TOP


5.894 m 2.311 m 2.354 m 2.286 m 2.184 m 32.23 Cu.m 2,400 Kgs 21,600 Kgs

12.028 m 2.350 m 2.345 m 2.341 m 2.274 m 66.5 Cu.m 3,850 Kgs 26,630 Kgs

FLAT RACK


5.61 m 2.228 m 2.233 m - - - 2,530 Kgs 27,722 Kgs

12.06 m 2.228 m 2.233 m - - - 5,479 Kgs 38,918 Kgs

FLAT RACK COLLAPSIBLE


5.63 m 2.228 m 2.233 m - - - 2,749 Kgs 27,722 Kgs

12.06 m 2.228 m 2.233 m - - - 5,800 Kgs 38,918 Kgs

PLATFORM


6.07 m 2.43 m 2.23 m - - - 2,749 Kgs 23,993 Kgs

12.19 m 2.43 m 1.95 m - - - 5,798 Kgs 30,117 Kgs

Open Top 20'

Open Top 40'

Flat Rack 20'

Flat Rack 40'

Collapsible 20'

Collapsible 40'

Platform 20 '

Platform 40 '

Conversion factorsHow to Calculate Cubic Meters (CBM) When Shipping


CALCULATE CUBIC METRES (CBM)

Length (centimeter) x Width (centimeter) x Height (centimeter) / 1,000,000 = Length meter x Width meter x Height meter = Cubic meter (m3).

Example : 35 cm x 35 cm x 45 cm = 0.055 CBM

Calculate the volumetric weight of your shipmentInternational volumetric weights are calculated using the formula below: (Length x Width x Height in centimeters) / 6000 = Volumetric Weight in kilograms

Calculate the volumetric weight to CBMVolumetric Weight ÷ 167 = CBM

Inches to Centimeters

2.54

Centimeters to Inches 0.39 Inches to Millimeters 25.40 Millimeters to Inches 0.04 Feet to Meters 0.31 Meters to Feet 3.28 Yards to Meters 0.91 Meters to Yards 1.09 Miles to Kilometers 1.61 Kilometers to Miles 0.62

Area

Multiply by

Square Inches to Square Centimeters 6.451 Square Centimeters to Square Inches 0.15 Square Feet to Square Meters 0.09 Square Meters to Square Feet 10.76 Square Yards to Square Meters 0.84 Square Meters to Square Yards 1.20 Square Miles to Square Kilometers 2.59 Square Kilometers to Square Miles 0.39 Acres to Hectares 0.40 Hectares to Acres 2.47

Ounces to Grams 28.35 Grams to Ounces 0.04 Pounds to Kilograms 0.45 Kilograms to Pounds 2.21 Long Tons to Tones 1.02 Tones to Long Tons 0.98 Short Tons to Tones 0.91 Tones to Short Tons 1.10

Cubic Inches to Cubic Centimeters 16.39 Cubic Centimeters to Cubic Inches 0.06 Cubic Feet to Cubic Meters 0.03 Cubic Meters to Cubic Feet 35.32 Cubic Yards to Cubic Meters 0.76 Cubic Meters to Cubic Yards 1.31 Cubic Inches to Liters 0.02 Liters to Cubic Inches 61.03 Gallons to Liters 4.55 Liters to Gallons 0.22 US Gallons to Liters 3.79 Liters to US Gallons 0.26 Fluid Ounces to Cubic Milliliters 30.77 Cubic Milliliters to Fluid Ounces 0.03

Weight Multiply by

Length Multiply by Volume Multiply by

WGA LOGISTICS


Western Gulf Agency - WGA LogisticsAl Matar Commercial Center - Airport Road

# 104, First floor, P.O Box: 5283Doha – Qatar

Tel: +974 4441 2881, Fax: +974 4444 5166

E-mail: [email protected] www.westerngulf.com

Documents

WGA LOGISTICSwgalogistics.com/downloads/WGA-company-profile-13-2014.pdf · cost. Created in 1985 in Qatar, WGA Logistics is capitalizing and leveraging its well and long time established