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What are the top IT trends in Western European Banking Sector in 2018?
Strengthening security
Attracting and retaining
customers
56% 56%
In 2018, what PERCENTAGE OF YOUR IT BUDGET WILL BE ALLOCATED to?
Maintain / run existing systems
Upgrade existing systems
36% 24%
TOP 3 IT INVESTMENTS planned for the next 12 months
Mobile payments
Online banking
Mobile App banking
Cloud security
Data loss / leakage
prevention
Implementing compliance
new regulations
Mobile device security
48% 43% 40% 40%
More insights are revealed in an IDC Financial Insights report, IDC Financial Insights' 2018 Western European Banking Trends: Results from the European Vertical Markets Survey, 2017. This research focuses on business outlooks, IT budget distribution activities, external IT spending and ownership, leading business initiatives that influence IT decisions, and top information security priorities among banks across Europe. The survey was carried out between July and October 2017 and targeted managers with IT responsibilities. The survey analyzes data for 117 European banks across 10 European countries (France, Germany, the U.K., Italy, Spain, Denmark, Finland, Norway, the Netherlands, and Sweden) from di�erent sectors of the banking industry.
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IDC Financial Insights EMEA@IDCInsightsEMEA / #IDCFinance
Top 3 INFORMATION SECURITY PRIORITIES
Top 3 BUSINESS PRIORITIES
Product innovation
55%
#IDCFinance
Yes, i will invest in enhancements or upgrades to the existing solution
Yes, i will invest in a new solution for the first time / to replace an existing one
Most Preferred COMMUNICATION CHANNELS for customer awareness and engagement
Social media
Personalized information included in paper/ electronic statements
Call centers
SMS
72%
61%
54%
53%
3%
14%
14%
14%
Currently use
Planning to deploy in the next 12 months
Adoption of 3rd PLATFORM TECHNOLOGIES
Social media
Mobility
Public Cloud
Private Cloud
Big Data
Regulatory compliance
18%innovation22%
32%
43%
30%5%
14%5%
68%
48%
47%
56%
41%
