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Beautiful accounting software Beautiful accounting software What does a VP / Head of / GM of Product actually do?! Product Management Auckland Wednesday 20 April 2016 @bradley_scott

What does a GM of product do anyway-

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Page 1: What does a GM of product do anyway-

Beautiful accounting softwareBeautiful accounting software

What does a VP / Head of / GM of Product actually do?!

Product Management AucklandWednesday 20 April 2016

@bradley_scott

Page 2: What does a GM of product do anyway-

Beautiful accounting software

As little as possible

Page 3: What does a GM of product do anyway-

Beautiful accounting softwarePods

Product Managers

Chief Product + Platform Officer

GM of Product portfolios

Page 4: What does a GM of product do anyway-

Beautiful accounting software

Conway’s law

Organizations which design systems ... are constrained to produce designs which are copies of the communication structures of these organizations

— M. Conway

Page 5: What does a GM of product do anyway-

Things achieving company objectives

Things I want ongoing

investment in

Definable problem that will exist into the future

that you can empower a product team to solve

Page 6: What does a GM of product do anyway-

Current state architecture

Future state architecture

Provides an understandable path

from the current state to the future state

Page 7: What does a GM of product do anyway-

Current state architecture

Future state architecture

Helps justify the technical roadmap

Things I want ongoing

investment in

Page 8: What does a GM of product do anyway-

Current state architecture

Future state architecture

Things achieving company objectives

Things I want ongoing

investment in

A defined problem with an investment stream that can sustain an achievable technical roadmap

Page 9: What does a GM of product do anyway-

Too chaotic Too many processes

Introduce structure

Increase autonomy

Page 10: What does a GM of product do anyway-

We understand our customers and their painWe then come up with ideas for solutions

We then validate, qualify and quantify We then prioritise the ideas

We then deliver them to customers

We iterate. Even within each step

Page 11: What does a GM of product do anyway-

Customers

Ideas

Validate and

Prioritise

Deliver

Understand our customers: markets, segments and needs● Size markets and segments. Determine fit and decide our focus● Perform User research to define customer needs

Come up with ideas for solutions to customer pain points● Pick pain point to solve. Describe our solution and how it’s better than

alternatives

Validate, qualify and quantify the customer pain point and how well our solution solves it

● Solution interviews, paper prototypes, HTML prototypes● Use cases and solution requirements● High level technical design and sizing● Value-cost scoring, prioritisation and roadmapping

What we do at each step

Work in cross-functional teams to deliver value to our customers● Detailed user stories meeting definition of done● Complete screen designs for key user flows [placeholder?]

Page 12: What does a GM of product do anyway-

Beautiful accounting software

The future ... can’t be predetermined. Distribute planning and control to those who can understand and react to the end results.

— Michael Kennedy, Product Development for the Lean Enterprise

Page 13: What does a GM of product do anyway-

Beautiful accounting softwarePods

Product Managers

Chief Product + Platform Officer

GM of Product portfolios

Provide contextDistribute control

Page 14: What does a GM of product do anyway-

Clarifying responsibilities

● Each Product manager will have a budget for FY17

● They provide capacity requirements to Tech lead

● Tech lead is responsible for any Dev or QA recruitment

● Product manager is responsible for any PO recruitment

Recruitment

Page 15: What does a GM of product do anyway-

Am I successful if I am doing as little as possible?

● The right organisational structure with the right people

● Support them by increasing empowerment or introducing structure when required

● Invest to support your product strategy and technical roadmap

● Provide context and distribute control

How

Page 16: What does a GM of product do anyway-

Beautiful accounting software

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