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1 What does respectful maternal care look like?

What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

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Page 1: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

1

What does

respectful

maternal care

look like?

Page 2: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Better Maternal Outcomes: IHI Rapid Improvement Network

Informational Call for Wave 2August 6, 2019

Page 3: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

WebEx Quick Reference3

• Please use chat to “All

Participants” for discussion

& questions

• For technology issues only,

please chat to “Host”

Enter Text

Select Chat recipient

Raise your hand

Page 4: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Microphone Feature

To mute your line, please press the microphone icon

Press it again to unmute.

4

Able to speak

Muted

Page 5: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Where are you today?

Page 6: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

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Please type your name and the organization you represent

(or most closely align yourself with) in the chat box

Example: Mara Lee, Midwest Health

Please send your message to All Participants

Page 7: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Today’s Hosts7

Kelly McCutcheon Adams, LICSWSenior Director, IHI

Deborah Bamel, MPHSenior Project Manager

Haley LaddProject Coordinator

Page 8: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

• Welcome & Introductions

• Background: IHI Better Maternal Outcomes Initiative

• Better Maternal Outcomes: Rapid Improvement Network

– What we are trying to achieve

– An invitation to join

– What participants can expect

– How we will work together

• Questions and Next Steps

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Today’s Agenda

Page 9: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

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When you think about the care of women and babies in

your community, what keeps you up at night?

Page 10: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized
Page 11: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized
Page 12: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Merck for Mothers has an ambitious 10-year goal to end

preventable maternal deaths worldwide.

The Institute for Healthcare Improvement (IHI) has an

aligned mission to improve health and health care

worldwide and a deep commitment to improving maternal

health and equity.

Page 13: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Network Relationships

• IHI would like to thank our partner, the American Hospital Association (AHA), for their leadership and support of the IHI Better Maternal Outcomes Rapid Improvement Network initiative. Learn more about AHA’s work in maternal health at https://www.aha.org/better-health-for-mothers-and-babies

• IHI is working closely with the Alliance for Innovation in Maternal Health (AIM) program to actively communicate regarding both efforts for the purpose of better meeting the needs of states, hospitals, and health care professionals in service of improvement maternal and infant outcomes. Learn more about the AIM program at www.safehealthcareforeverywoman.org

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Page 14: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

The First “Law” of Improvement

“Every system is perfectly designed to get the results it gets”

Paul Batalden, MD

We must change the system to expect different results.

Page 15: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Rapid Improvement Network

Support national efforts to

implement reliable evidence-based

care for women and newborns around

the time of birth, leading to a reduction

in maternal mortality in the United

States (US) in 2021 compared to 2016.

Better Maternal Outcomes Initiative Overview

Redesigning Systems with Black Women

Facilitate locally driven, co-designed,

rapid improvements in 2-5 communities

targeting the interface of health care

delivery, the experience of birthers, and

community support systems. The goal of

these projects is to test and scale up

maternal care supports and create a

learning network across participating

communities aimed at improving equity,

dignity, and safety while reducing racial

inequities in maternal outcomes.

Page 16: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Advisory Network

Jodi Abbott, MD, MHCMAmy Bell, DNP, RNC-

OB, NEA-BC, CPHQDebra Bingham,

DrPH, RN, FAANTara E. Bristol, MA Andria Cornell, MSPH Joia Crear-Perry, MD

Kate Hilton, JD, MTSRick Foster, MD Daisy Goodman,

APRN, DNP, MPHVictoria Green, MD,

MHSA, JD, MBA

Deborah Kilday,

RN, MSNKevin Little, PhD

Monica McLemore,

PhD, MPH, RN

Audra R. Meadows,

MD, MPH

Patricia A. McGaffigan,

RN, MS, CPPS

Neel Shah, MD,

MPP, FACOG

Joseph Thompson,

MD, MPH

Page 17: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Rapid Improvement Network

The Better Maternal Outcomes:

Rapid Improvement Network is a free

initiative aimed at connecting hospitals

and providers from across the country

who are committed to improving health

outcomes by delivering safe, equitable,

respectful care of women and their

babies.

The goal of the Network is to equip

participants with the knowledge and

skills needed to reliably implement

promising practices and improve care

delivery for all women and newborns.

Page 18: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Please join us!

Engagement in the Networkwill build on IHI's experience in improvement; connecting like-minded frontline providers around the tactics required to make changes work, support in prioritizing where to work based on local data and offering learning experiences focused on practical ways organizations are putting improvements into practice.

As a participant in the Rapid Improvement Network you will receive support aimed at driving testing, adoption, and improvement in your local settings.

Page 19: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

What you can expect (IHI’s commitments)

• Bimonthly webinars on critical quality improvement and maternal safety topics

• Drop-in virtual coaching sessions with expert faculty from the field

• Connections to other providers, organizations, and communities navigating similar work

• Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers

• Roadmaps and tools customized to support implementation of best practices and build local improvement skills to bridge the gap between “what we know” and “what we do”

• Access to selected online quality improvement tools and courses from IHI

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Page 20: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Working together (your commitment)

• Engage a cross-disciplinary team in the virtual shared learning and

improvement-oriented efforts

• Secure support from physician and nursing leadership for participation

• Collaborate with women who represent those you serve and commit to

working towards equitable outcomes for all women

• Identify at least one 1 improvement goal related to improving maternal

health and equitable, respectful maternal care,

• Participate - at least 1 team member should attend each virtual

program

• Share your learning with the other participating teams

• Participate in mid and post-session surveys and interviews to improve

the experience for future waves

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Page 21: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

21Wave 2 Call Schedule

Virtual programming will be on Tuesdays from 1:00-2:00 PM ET

*Additional special interest webinars will be offered monthly

Call Type Date

Content Call 1 October 8th

Content Call 2 October 22nd

Optional Coaching November 5th

Content Call 3 November 19th

Content Call 4 December 3rd

Optional Coaching December 17th

Content Call 5 January 7th

Content Call 6 January 21st

Optional Coaching February 4th

Content Call 7 February 18th

Content Call 8 March 10th

Page 22: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Content and Coaching Call Topics22

Content and coaching calls will

focus on best practices for

improving outcomes in clinical

areas including:

Hemorrhage

Severe Hypertension

Reduction of Primary C-sections

VTE (Venus Thromboembolism)

Substance Use Disorders

Reducing Inequities in care and outcomes

Content and coaching calls will

highlight core quality

improvement topics, including:

Developing project aims

Testing changes using PDSA (plan-do-

study-act) cycles

Measurement and data

Teamwork and communication

Reliability and sustainability

Page 23: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

FAQ’s

• How much does it cost to join?

• How do I enroll myself or my team?

• Who are the program faculty?

• What kind of coaching can I expect?

• What data do I need to commit to sharing?

• How is this related to the work I do in my (state) Perinatal Quality Collaborative?

http://www.ihi.org/maternalhealth

Page 24: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

FAQ’s

• How much does it cost to join?

• How do I enroll myself or my team?

• Who are the program faculty?

• What kind of coaching can I expect?

• What data do I need to commit to sharing?

• How is this related to the work I do in my (state) Perinatal Quality Collaborative?

Page 25: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

http://www.ihi.org/maternalhealth

Targeting

Community and

Safety-Net

Hospitals

Page 26: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

FAQ’s

• How much does it cost to join?

• How do I enroll myself or my team?

• Who are the program faculty?

• What kind of coaching can I expect?

• What data do I need to commit to sharing?

• How is this related to the work I do in my (state) Perinatal Quality Collaborative?

Page 27: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Wave 2: Core Faculty

Debra Bingham, DrPH, RN, FAAN Founder and Executive Director,

Institute for Perinatal Quality Improvement (PQI)

Audra R. Meadows, MD, MPH OB/GYN, Brigham and Women's Hospital

Leadership, Perinatal-Neonatal Quality

Improvement Network of Massachusetts (PNQIN)

Page 28: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

FAQ’s

• How much does it cost to join?

• How do I enroll myself or my team?

• Who are the program faculty?

• What kind of coaching can I expect?

• What data do I need to commit to sharing?

• How is this related to the work I do in my (state) Perinatal Quality Collaborative?

Page 29: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

29

Page 30: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

FAQ’s

• How much does it cost to join?

• How do I enroll myself or my team?

• Who are the program faculty?

• What kind of coaching can I expect?

• What data do I need to commit to sharing?

• How is this related to the work I do in my (state) Perinatal Quality Collaborative?

Page 31: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

31

Page 32: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

FAQ’s

• How much does it cost to join?

• How do I enroll myself or my team?

• Who are the program faculty?

• What kind of coaching can I expect?

• What data do I need to commit to sharing?

• How is this related to the work I do in my (state) Perinatal Quality Collaborative?

Page 33: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

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Page 34: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Please join us!

To enroll:

www.ihi.org/maternalhealth

Questions:

[email protected]

Page 35: What does respectful maternal care look like? · • Real-world examples and case studies from a diverse set of providers, hospitals, and delivery centers • Roadmaps and tools customized

Upcoming Program

• Learn more about IHI’s Better Maternal Outcomes Initiative on an upcoming session of WIHI (IHI’s free audio program):

• Black Women and Maternal Care: Redesigning for Safety, Dignity, and Respect

• Thursday August 8th at 2 pm ET

• To Enroll, go to: http://www.ihi.org/education/AudioVideo/WIHI

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