WHAT IS THE MOST IMPORTANT THING THAT WE HAVE LEARNED

ABOUT QUALITY AND COST?

The factors that lead to increased student learning and increased student retention are the same as those that lead to reduced instructional costs!

FIVE PRINCIPLES OF SUCCESSFUL COURSE REDESIGN

#1: Redesign the whole course– Quality: Eliminate “course drift”;

greater course coherence and quality control

– Cost: Eliminate duplicate effort; create opportunities for alternate staffing

FIVE PRINCIPLES OF SUCCESSFUL COURSE REDESIGN

#2: Encourage active learning– Quality: “Learning is not a

spectator sport.”– Cost: Reduce faculty preparation

and presentation time; reduce grading time(e.g., interactive software, peer learning teams)

FIVE PRINCIPLES OF SUCCESSFUL COURSE REDESIGN

#3: Provide students with individualized assistance– Quality: Students get help when they

are “stuck” and stay on task rather than giving up: software tutorials, F2F in labs or help rooms, “beep a tutor,” SMARTHINKING

– Cost: Apply the right level of human intervention: peer tutors, course assistants

FIVE PRINCIPLES OF SUCCESSFUL COURSE REDESIGN

#4: Build in ongoing assessment and prompt (automated) feedback– Quality: Enables practice, diagnostic

feedback, focused time on task– Cost: Good pedagogy with large

numbers of students; individual and group assessment; faculty spend time on what students don’t understand

FIVE PRINCIPLES OF SUCCESSFUL COURSE REDESIGN

#5: Ensure sufficient time on task and monitor student progress– Quality: Self-pacing vs. milestones for

completion; points for engagement– Cost: Course management systems

can reduce costs while increasing oversight

COURSE PLANNING TOOL

A decision-making tool that enables

institutions to compare the

“before” activities and costs (the

traditional course) and the “after” activities and

costs (the redesigned

course)

ACTIVITIES AND COSTS

Determine all personnel costs expressed as an hourly rate.

Determine the specific tasks associated with offering a course.

Determine how much time each person spends on each of the tasks.

Calculate the total instructional costs. Redesign the course by task and

re-calculate the costs.

Instructional Costs per Hour

Faculty TAs/GAs

Salary $89,538 Salary $32,618% devoted to instruction 50% % devoted to instruction 50%% devoted to this course 50% % devoted to this course 50%$ devoted to this course $22,385 $ devoted to this course $8,155

Contact hours for course 30 Contact hours for course 116Out of class hours 140 Out of class hours 244Total hours 170 Total hours 360Cost per hour $132 Cost per hour $23

Support Staff $ per Hour Position #1 $19#2 $29#3 $12#4 $7

KEY PRINCIPLE Automate only those course components that can benefit

from automation

Content presentations Homework exercises Quizzes Exams Progress monitoring

COURSE PREPARATION Curriculum Development Materials Acquisition Materials Development

– Lectures/presentations– Learning materials/software– Diagnostic assessments– Assignments– Tests/evaluations

Faculty/TA Development/Training– Orientation– Staff meetings– Attend lectures

Traditional Course PreparationFACULTY TAs/GAsHourly rate =$132 Hourly rate = $23

I. Course Preparation # of Hours Total Cost # of Hours Total Cost

A. Curriculum DevelopmentB. Materials AcquistionC. Materials Development 1. Lectures/presentations 60 $7,900 464 $10,510 2. Learning materials/software 3. Diagnostic assessments 4. Assignments 5. Tests/evaluations 12 $1,580 88 $1,993Sub-Total 72 $9,480 552 $12,503

D. Faculty/TA Devmt/Training 1. Orientation 240 $5,436 2. Staff meetings 15 $1,975 120 $2,718 3. Attend lectures 240 $5,436Sub-Total 15 $1,975 600 $13,590Total Preparation 87 $11,455 1152 $26,093

COURSE DELIVERY

Instruction– Diagnose

skill/knowledge– Presentation– Interaction– Progress

monitoring Evaluation

– Test proctoring– Tests/evaluation

Traditional Course DeliveryII. Course Delivery # of Hours Total Cost # of Hours Total Cost

A. Instruction 1. Diagnose skill/knowledge level 2. Presentation 30 $3,950 3. Interaction 30 $3,950 1048 $23,737 4. Progress monitoring Sub-Total 60 $7,900 1048 $23,737

B. Evaluation 1. Test proctoring 11 $1,448 32 $725 2. Tests/evaluation 12 $1,580 648 $14,677Sub-Total 23 $3,028 680 $15,402Total Delivery 83 $10,929 1728 $39,139

TOTAL 170 $22,384 2880 $65,232Support Staff = $3805

GRAND TOTAL $91,421 Total # of students 350Cost per student $261.20

Redesigned Course Preparation

I. Course Preparation FACULTY TAs/GAs# of Hours Total Cost # of Hours Total Cost

A. Curriculum Development Hourly rate =$132 Hourly rate =$23B. Materials AcquistionC. Materials Development 1. Lectures/presentations 15 $1,975 224 $5,074 2. Learning materials/software 3. Diagnostic assessments 4. Assignments 5. Tests/evaluations 12 $1,580 88 $1,993Sub-Total 27 $3,555 312 $7,067

D. Faculty/TA Devmt/Training 1. Orientation 240 $5,436 2. Staff meetings 15 $1,975 120 $2,718 3. Attend lectures 120 $2,718Sub-Total 15 $1,975 480 $10,872Total Preparation 42 $5,530 792 $17,939

Redesigned Course DeliveryII. Course Delivery # of Hours Total Cost # of Hours Total Cost

A. Instruction 1. Diagnose skill/knowledge 2. Presentation 30 $3,950 3. Interaction 30 $3,950 808 $18,301 4. Progress monitoring Sub-Total 60 $7,900 808 $18,301

B. Evaluation 1. Test proctoring 11 $1,448 32 $725 2. Tests/evaluation 12 $1,580 408 $9,241Sub-Total 23 $3,028 440 $9,966Total Delivery 83 $10,929 1248 $28,267

TOTAL 125 $16,459 2040 $46,206Support Staff Carryover $3,805Additional Support Staff 480 $3,360 Total Support Staff $7,165

GRAND TOTAL $69,830 Total # of students 350Cost per student $199.51

ROUND I FINAL

INSTITUTION COURSE TRAD REDESIGN SAVINGS % DIFF

COST PER STUDENT

Va Tech Math $91 $21 $70 77%

Penn State Statistics $176 $98 $78 44%

U at Buffalo Computer Literacy $248 $143 $105 42%

Rio Salado Algebra $49 $31 $18 37%

U of I llinois - UC Statistics $237 $165 $72 30%

U of Central Florida American Govt $112 $82 $31 28%

U of So. Maine Psychology $113 $88 $25 22%

U Colorado - Boulder Astronomy $171 $137 $34 20%

IUPUI Sociology $83 $66 $17 20%

UW - Madison Chemistry $257 $215 $42 16%

Average 34%

ROUND II FINAL

INSTITUTION COURSE TRAD REDESIGN SAVINGS % DIFF

COST PER STUDENT

U of Tennessee Spanish $109 $28 $81 74%

Riverside CC Elem Algebra $206 $121 $85 41%

U of Dayton Psychology $139 $84 $55 40%

U Mass Biology $199 $124 $75 38%

Cal Poly Pomona Psychology $135 $87 $48 36%

U of Iowa Chemistry $286 $191 $95 33%

U of Alabama Intermed Algebra $122 $82 $40 33%

Fairfield U Biology $506 $350 $156 31%

U of Idaho Math $139 $97 $42 30%

Carnegie Mellon Statistics $227 $171 $56 25%

Average 38%

ROUND III FINAL

INSTITUTION COURSE TRAD REDESIGN SAVINGS % DIFF

COST PER STUDENT

U of So. Mississippi World Literature $70 $31 $39 56%

U of New Mexico Psychology $72 $37 $35 49%

Drexel U Computer Program $172 $97 $75 44%

Tallahassee CC English Comp $252 $145 $107 42%

Northern Arizona U College Algebra $138 $82 $56 41%

Iowa State U Math $129 $77 $52 40%

Florida Gulf Coast U Fine Arts $132 $81 $51 39%

Ohio State U Statistics $190 $132 $58 31%

Portland State U Spanish $127 $88 $39 31%

Brigham Y oung U English Comp $205 $175 $30 15%

Average 39%

INSTITUTION COURSE # OF ANNUAL

STUDENTS SAVINGS

U of I llinois - UC Statistics 3,200 $229,600

Penn State Statistics 2,440 $190,320

UW-Madison Chemistry 4,100 $172,200

Va Tech Math 2,000 $140,000

U at Buffalo Computer Literacy 1,000 $105,000

U Colorado - Boulder Astronomy 2,080 $70,720

U of Central Florida American Govt 2,200 $68,466

IUPUI Sociology 2,000 $34,000

U of So. Maine Psychology 850 $21,250

Rio Salado Algebra 955 $17,190

ROUND I - FINAL

INSTITUTION COURSE # OF ANNUAL

STUDENTS SAVINGS

Riverside CC Elem Algebra 3,600 $306,000

U of Tennessee Spanish 2,056 $166,536

U of Iowa Chemistry 1,300 $130,150

U of Idaho Math 2,428 $101,976

Cal Poly Pomona Psychology 1,500 $86,400

U of Alabama Intermed Algebra 1,500 $60,000

U Mass Biology 700 $52,500

U of Dayton Psychology 850 $46,750

Fairfield U Biology 260 $43,680

Carnegie Mellon Statistics 420 $23,520

ROUND II - FINAL

INSTITUTION COURSE # OF ANNUAL

STUDENTS SAVINGS

Tallahassee CC English Comp 3,000 $321,000

Ohio State U Statistics 2,850 $165,300

Iowa State U Math 1,800 $93,600

Brigham Y oung U English Comp 3,400 $88,500

U of New Mexico Psychology 2,250 $78,750

U of So. Mississippi World Lit 2,000 $78,000

Portland State U Spanish 1,276 $49,764

Florida Gulf Coast U Fine Arts 950 $48,450

Northern Arizona U College Algebra 800 $44,800

Drexel U Computer Program 414 $31,050

ROUND III - FINAL

THE CPT - IS IT WORTH IT? Provides a structure for you

to think about activities and costs

Allows you to consider changes in specific instructional tasks

Permits you to visualize duplication and waste

Enables you to do a cost/benefit analysis re: type of personnel per task