What Research Tells Us?

Hawai KwokDirector of Supplemental

Instruction

The City College of New York (CUNY)

SEEK Department

~13,500 Undergraduates Urban Commuter Campus Diverse Population Competitive Engineering School Competitive Architecture School Sophie Davis Medical School

~830 SEEK Students-Annualized Average SEEK students have lower SES Less academically prepared SEEK students are offered

1. Academic support2. Assigned counselors3. Additional year of TAP

2418

1400

2898 3003

4976

3647

6531

4862

63015660

6580

5788

6632

5658

F10 S11 F11 S12 F12 S13 F13 S14 F 14 S 15 F 15 S 16 F16 S17

Tutoring Appointments500/week 42% - Unique - 20% Freshmen

Higher A-C gradesLower C- / D / F / WU =

What can tutoring appointments tell us?

Significant Results

3051

7395

2011-12 2012-2013 2013-2014 2014-2015

Where else do we see the effects?Scholarships

8%

20%

26%

20%

30%

44%

50%

Fall 10 Fall 11 Fall 12 Fall 13 Fall 14 Fall 15 Fall 16

For the first time in almost 50 years

1. Increased Retention2. Decreased at-risk-students3. This trend has persisted since

4. Four Nominated Valedictorians5. Two Salutatorians6. Two Valedictorians for a Division

So, what is next?

Collaboration

OK, what is next?

MoreCollaboration

SRFs+

Global Research