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WHAT WE GOT WRONG ON THE WAY TO COMPLIANCE
Does compliant mean effective? Compliance
training is necessary.
Do our training offerings balance?
Compliance does not equal mastery.
Definition:
Compliance – conformity in fulfilling official requirements
Which have you spent more training time?
Definition:
Mastery – control or superiority over a skill or subject
Where is the balance?
What if we spent equal time…
COMPLIANCE COMPETENCE Obey the law Safe work
environment Minimum standards
of service No expectation of
mastery Stagnant
Focused on the person
Graduated mastery of subject
Becomes teacher of others
Grows with the person
We All Win!