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What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

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Page 1: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!
Page 2: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

What You’ll Learn

• Course Rep skills• The representational system• What is required of you• What support you will receive• Plus, you’ll meet other class reps!

Page 3: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Ice breaker

• Turn to someone you don’t know!• What is their name?• What is their course?• Why did they stand to be a Course Rep?• Tell us one thing that they’d like to change

or improve about their Course, School or Institution

Page 4: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Overview of Student Representation

Page 5: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

SSCCs are the platform for students and staff in the School to sit down to discuss and resolve academic and school related issues which arise throughout the year.

Quality Assurance and Enhancement

• SSCC stands for Staff Student Consultative Committee• It should meet ideally twice per semester• There’s at least one in each School• A student should chair the meeting

Staff Student Consultative Committees (SSCCs)

Page 6: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

The Format of SSCCs

Members include:Chair (ideally a student), Secretary (member of staff/student who takes minutes), Course Reps, relevant members of staff and other invited guests (such as school Societies).

Before the meeting:• Send any issues you wish to be on the agenda• Prepare for any issues you wish to raise• Read the minutes from the last meeting• Receive the agenda and ensure you attend in good time.

During the meeting:• The Chair will announce apologies of those who can’t attend• The Chair will ask if everything was ok with the minutes from the last meeting• The SSCC will discuss issues on agenda • Any other business will be discussed (any issues that have come up at the last

minute)• The SSCC will confirm an action list for issues raised during the meeting• The Chair will confirm the time and place of the next meeting

Page 7: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

The Student Experience

Why do we have Course Reps?

Page 8: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Overview of Student Representation

Why do we have Course Reps?

Page 9: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Split into 2 Groups

New Reps

What is a Course Rep?• Purpose• Tasks• Skills• Benefits

Returners

Your Experience!• Learn• Achieve• Do Differently• Advice

Page 10: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Purpose

To continuously improve the student learning experience in partnership with the College and Students’ Union by helping create solutions to problems.

To represent your fellow classmates’ views and opinions on all matters relating to learning and teaching.

To provide both positive and negative feedback to staff.

To act as a communication channel between staff and students.

What exactly is a Course Rep?

Page 11: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Tasks

• Introduce yourself to your class• Gather student opinion• Provide feedback to staff and students• Present student views at meetings• Attend meetings• Speak to people outside of meetings• Develop solutions to issues• Pass issues onto The Students’ Union• Contribute to institutional activities

What exactly is a Course Rep?

Page 12: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

• Communication• Listening• Networking• Relationship building• Reflection• Presentation• Organisation

• Report writing• Diplomacy• Negotiation• Research• Time management• Prioritisation

What exactly is a Course Rep?

Skills

Page 13: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

• Learn new skills• CV material• Networking opportunities• Background for future Representational roles• Good experience for future employment• Can be validated through

Degree Plus Millennium Volunteers / Prestige Volunteers, contact Lucia Kearney in

Volunteer SU at [email protected]

• Make a difference

What exactly is a Course Rep?

Benefits

Page 14: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

• A second year module is too difficult

• A handbook of resources would be more practical than online resources

• A broken elevator in the building

• Poor NSS completion results

• Assignment feedback taking too long

• Lack of student/ staff contact

• Unclear marking criteria

• Poor library resources for your course topic

• Time of the lecture is very late

• Lecturer is picking on me

• I don’t like the course

• I feel that student fees are too high

• I don’t think I should have failed an assignment

Do Don’t

What issues should I deal with as a Course Rep?

Page 15: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Signposting StudentsMore Detail in Your Course Rep Handbooks

Page 16: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

• Introductory Training• Club Rooms in The Students’ Union• Resources Page – www.qubsu.org • Drop In Sessions, Student Officer Education

Dates in your Course Rep Handbook

• For advice and support in your role please contact: Student Officer Education, Hannah Niblock - [email protected] Student Voice, Damien Corridan – [email protected]

What supportwill I receive?

Page 17: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

• Lecture Shout Outs - Hand up before/after class• Emails• Face to face chats• Online spaces: Facebook, Twitter, Internet, and Online

polls – see QUB Social Media Policy, Resources Section• Surveys• Post it notes in tutorials• Comment boxes• Focus groups• You may have other ideas we haven’t thought of…

How do I gather students’ opinions?

Page 18: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Feedback to Students

• The minutes of SSCC will be fed back to students via your School Student Liaison Officer, the School noticeboard, and website or QOL.

• Your School Rep will produce a newsletter each Semester with a summary of news from SSCC, Academic Board, and Student Union Council.

• What can I do? o Talk to studentso Lecture shout outso Social mediao Contribution to newslettero Other innovative means you come up with

provided you clear it with your Student Liaison Officer

Page 19: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Degree Plus?

Course Reps – Route B

• Attendance at: SSCC Training Sessions Apply via Degree Plus towards

the end of the year

School Reps – Route A

• Attendance at: SSCC as Chairperson Academic Board Student Council Training Sessions Student Rep Meetings

• Newsletter for Students• No application necessary, look out

for my email!

Page 20: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Queen’s Students’ Union Education Awards 2015/16

‘Rewards staff and students for working together to make sure the quality of education at QUB is the best it

can be’• 5 student awards – faculty Course Reps of the year, School Rep of the year

and Peer Mentor of the Year• 5 staff awards – awards for Most Inspiring/Motivating, Personal Tutor of

the Year, Feedback, Most Involved and Employability Champion• 2 school awards – Enterprise Champion and Best SSCC

Page 21: What You’ll Learn Course Rep skills The representational system What is required of you What support you will receive Plus, you’ll meet other class reps!

Thank You

Any Questions?