WHAT’S YOUR GOAL WHEN IT COMES TO BIG DATA ANALYTICS? 3 QUESTIONS, 4 INDUSTRY EXAMPLES

Ricardo Passchier

Software AG Benelux

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@rpasschier

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THREE QUESTIONS To help you determine your roadmap for big data analytics

Ambition?

What’s your

1

Industry Peers

doing?

What are

2

Capabilities

are required to

reach your ambition?

What

3

THE RIGHT TYPE OF ANALYTICS “WHAT’S YOUR AMBITION?”

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THE ANALYTICS CONTINUUM What type is relevant to your business?

Difficulty

Value

Descriptive

What

happened?

Predictive

What will

happen?

Diagnostic

Why did it

happen?

Real-time

What happens

right now?

Prescriptive

How can we

make it happen?

FOCUS

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DRAWING INSPIRATION “WHAT ARE INDUSTRY PEERS

DOING?”

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PREDICTIVE ASSET MAINTENANCE Head of Production

• Real-time

conditions

Always On

• 99.999% uptime

• Increased 1st call

repair rates

Objective

• Technician

dispatch

• Field service

automation

Automated Action

• Wear out /

malfunction

• Remaining useful

life of components

Big Data Analytics

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PREDICTIVE QUALITY OF SERVICE Head of Technical Field Services

• Real-time

conditions

Always On

• Better service

levels

• Lower costs

Objective

• Component/

consumables

ordering

• Routing

Automated Action

• Remaining useful

life

• Service level

breach

Big Data Analytics

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SMART LOGISTICS

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VP Supply Chain

• Enable merchants

& 3PL to plan

activities efficiently

in the harbor

Objective

• Fleet

management:

sourcing / routing

• Cascade supply

chain downstream

Automated Action

• Arrival time

• Route failure

identification

Big Data Analytics

• Position

• Status

• ETA

Always On

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SMART STORE MONITORING VP Commerce

• Traffic density

• POS data

• Shelf sensors

Always On

• Increased revenue

• More effective

merchandising &

service

• Customer

experience

Objective

• Proactive staff re-

deployment

• Promotion updates

• JIT replenishment

/ VMI

Automated Action

• When queues

appear

• When buying

behavior changes

• When shelves are

almost empty

Big Data Analytics

ROADMAP & CAPABILITIES “WHAT CAPABILITIES ARE

REQUIRED TO REACH YOUR

AMBITION?”

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ROADMAP & CAPABILITIES

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Render account,

achievement vs plan,

report outcomes

Drill down, data mining,

process mining, root-

cause analysis

Response to an external

event happening now, at

the right time

Anticipate future events,

detect correlations,

predict next best action

Descriptive Diagnostic Real-time Predictive

Proactive and pre-

emptive simulation and

action management

Prescriptive

Business strategy

& planning

Design &

analysis

Enterprise

architecture

Process

discovery

Process

monitoring

Event

processing

Predictive

analytics

Visual

analytics

Integration

services

In-Memory data

management Universal

messaging

APAMA & WEBMETHODS APAMA & WEBMETHODS APAMA & WEBMETHODS WEBMETHODS ARIS & ALFABET

Define Strategy & Plan

What

happened?

Why did it

happen?

What happens

right now?

What will

happen?

How can we make

it happen?

Find out

where & how to improve

From Strategic/Tactical to Operational

Utilize big data to predict

Operational intelligence, Visualized

Pattern

detection

Business strategy

& planning

Automated actions

Check goal accomplishment

Process

automation

Task

management

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@rpasschier

www.softwareag.com/corporate/solutions/iot

/SoftwareAG

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