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Where is Behavioral Health Going?. Corporate Partners/ Affiliate Members. Spring Meeting June 3, 2013. Contact: C [email protected] | 202.684.7457. National Council Membership. # of members. year. Strategic Areas of Focus. - PowerPoint PPT Presentation
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457 1
Where is Behavioral Health Going?
www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
Corporate Corporate Partners/Partners/
Affiliate MembersAffiliate Members
www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
1. Assertive national and state advocacy that ensures access to treatment
2. Public education and communications that impact communities
3. Initiatives that position members as high-performing healthcare organizations
4. Programs that promote development of an effective workforce
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
The greatest danger intimes of turbulence is notthe turbulence. It is to act
with yesterday’s logic.Peter Drucker
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
• Rapid expansion of Medicaid managed care • Health homes and ACOs• Dual-eligible initiatives• Rethinking substance use treatments –future
of residential • Fee-for-service to case rates, bundled
payments and capitation – risk• Health reform rollout:
Medicaid expansion Exchange enrollment
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
• PCBHI Grant Program• Health Homes• Excellence in Mental
Health Act (S. 264)
• Mental Health First Aid Act (H.R. 274/S.153)
• Behavioral Health IT Act
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Contact: [email protected] | 202.684.7457Contact: [email protected] | 202.684.7457 9
2. PUBLIC EDUCATION
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Contact: [email protected] | 202.684.7457
Sandy Hook
Grand Rapids
Tucson
Red Lake
Fort Hood
Virginia Tech
Columbine
Aurora
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Contact: [email protected] | 202.684.7457
Early Identification & Intervention•More than 100,000+ trained •3,000+ instructors •Youth version•Spanish version •President’s recommendations •Policy and media attention
Partnership withMaryland and Missouri
State Governments
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Contact: [email protected] | 202.684.7457 12
3. HIGH-PERFORMING
ORGANIZATIONS
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Vision without execution is a hallucination.
Thomas Edison
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Contact: [email protected] | 202.684.7457
• Rapid access/open accessBe there when I need you
• World-class customer serviceKind words are easy…echoes are truly endless
• Comprehensive whole-person careProvide or help me get the healthcare and services I need
• Outcomes-based careMake sure I receive the best possible health care
• Staff engagementBeing part of something bigger than themselves
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
• Same day access• Co-occurring disorders learning community• Depression care collaborative• Contracting learning community• Advancing standards of care for bipolar
disorder• Trauma-informed care• Child conduct difficulties learning community• Early intervention in first episode psychosis
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Contact: [email protected] | 202.684.7457
• SAMHSA-HRSA Center for Integrated Health; NY State Geriatric Technical Assistance Center; and Ohio Training & Technical Assistance Center
• FQHC Look-alike learning community
• Consulting — state and local governments, organizations
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Contact: [email protected] | 202.684.7457
• Bosch Health Buddy System gathers vital signs and symptoms, educates, and reinforces positive behavior; data reviewed by provider to identify need for intervention.
• myStrength – Health Club for Your Mind – online help with anxiety and depression
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Contact: [email protected] | 202.684.7457
SPQM Dashboards
• Comprehensive quality management system• Supports data-informed decision making• Measures performance outcomes and
analyzes organizational practices• Provides essential information to
demonstrate program value• Increases quality, accountability, compliance,
efficiency of services
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Contact: [email protected] | 202.684.7457
People want to be part of something larger
than themselves. -Howard Schultz
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Contact: [email protected] | 202.684.7457
• Staff feel they have the opportunity to do what they do best every day
• Committed to quality work
• Growth and development encouraged
• Physical and emotional wellness prioritized through group activities and employee development
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
• Psychiatrist curriculum for integrated settings
• MSW integrated healthcare curriculum and field placements
• Case managers to care managers
• Whole Health Action Management (WHAM)
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Contact: [email protected] | 202.684.7457
• Middle Management Academy
• Addressing Health Disparities Leadership Program
• Executive Leadership Program
• Seasoned Leaders at Conference
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Partnership with Essential Learning, a Relias Company
• Leading provider of verticalized e-learning solutions
• Compliance with regulatory and accreditation requirements
• Continuing education solutions for employees
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Contact: [email protected] | 202.684.7457
• The healthcare system of the near future will not look much like the present.
• The implications for our members and those they serve are enormous.
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26Contact: [email protected] | 202.684.7457
Strategic planning is worthless – unless there is first a
strategic vision. John Naisbitt
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Contact: [email protected] | 202.684.7457
• Experimentation • Liberation of
information• Demand for impact• Monopoly economy
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
• Eager to tap $2.6 trillion healthcare economy
• Fix impossibly inefficient & bureaucratic system
• Boost transparency and communication
• Digital healthcare receiving greatest share of total investment dollars — up 73% since 2011
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
Doctor will see you now — ZocDoc
•Online service to research & schedule doc appointments•Doc ratings from patients•Addresses underused health supply •Free to patients, practices pay $300 a month•$50 million (of $95 million) raised from DST Global, Russian billionaire•1.5 million users a month in 20 markets
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Contact: [email protected] | 202.684.7457
Computer becomes exam room — HealthTap
•Army of docs online 24/7 — building reputation among patients and peers•15,000+ docs answering questions, online conversation for $9.99•Docs rate each other’s responses and algorithm direct questions to specialists
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Contact: [email protected] | 202.684.7457
Texting can make you healthier —CareSpeak Communications
•Simple mobile technology to encourage adherence (Noncompliance causes hospital re-admissions and even death)•2-way testing — reminders to patients and caregivers.•United Health hopes it will lower their costs.
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
Big data myth busting to build better workers — Kenexa
IBM buys workforce science company for $1.3 billion
Myths busted•Supervisors’ communication skills and personal warmth more important than worker experience/attributes•Work history not a good predictor of future results•Most important salesforce quality is not extroversion but emotional courage•Those who score high on “honesty” stay 20-30% longer in their jobs
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www.TheNationalCouncil.org
Contact: [email protected] | 202.684.7457
Big chains thrive •Greater variety, better quality, lower cost •Buying power•Centralized common functions•Fast adoption and diffusion of innovations
4 airlines = 69% travelWalmart = 57% of all groceries
Intel = 85% of micro processing chipsDoctors = 75% are employees
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Contact: [email protected] | 202.684.7457
Cheesecake Factory Medicine — Steward Health Care System
•Cerberus, a private-investment firm, bought 6 failing Catholic hospitals in Boston area
•Cerberus has stakes in Chrysler, GMAC, Albertsons, Austria’s largest retail bank chains, and Freedom Group (world’s biggest gun-and-ammunition manufacturers)
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Contact: [email protected] | 202.684.7457
WHAT DOES THIS ALL MEAN FOR US?
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The measure of intelligenceis the ability to change.
Albert Einstein
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Contact: [email protected] | 202.684.7457
• Market power = Degree of influence one organization has over another
• Market power = Ability to raise prices without losing business
In the U.S. health system, the market power and market position of specialists is
shifting “downward”
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Contact: [email protected] | 202.684.7457
• Redefining “demand” for specialty care• Managing unit costs in an era of declines• Competing for ‘profitable’ consumer segments• Investing in new services• Marketing and business development• Maintaining competitive advantage in face of
New technology Rules-based treatment options Industry consolidation Health reform
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Contact: [email protected] | 202.684.7457
Elimination of ‘Safety Net’ Funding for Uninsured
Decrease of Fee-For-Service RatesMedicaid/Medicare Coverage of SPMI Moved to Managed Care/ACOs
Expanding Role of Urgent Care Clinics in CommunityPayers Increase Coverage of E-Health Services & Remote Monitoring
Responsibility for Health Outcomes and Costs of Defined Populations
Mandatory Adoption of EBP via Comparative Effectiveness Research
Medication Assisted Treatments for Addictive Disorders
Widespread Adoption of Neurotech (Scans, Avatars, Cognitive Retraining, Etc.)
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Contact: [email protected] | 202.684.7457
We must reorganize and prepare for new ways in which
services will be provided and paid for.
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Contact: [email protected] | 202.684.7457
• Competing for customers (consumers and payers) • Moving to highly regulated, any “willing provider” model• Participating in value-based purchasing arrangements• New management knowledge/infrastructure• Delivering services at market rates • Knowing costs and cost-cutting techniques • Integrating new technologies into service models
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Contact: [email protected] | 202.684.7457
Transactional LeadershipCoping with complexity — keep current system functioning and improve
Planning and budgeting Organization structure and staffing Organizational controls, monitoring, and problem solving
Transformational Leadership Coping with change — produce useful, non-incremental change system
Setting a direction Aligning people in the organization Motivating people in the organization
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Contact: [email protected] | 202.684.7457
Growth allows organizations to •Leverage expense •Diversify risk•Enhance talent recruitment and retention•Be competitive
Collaborations and consolidations are the future
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Contact: [email protected] | 202.684.7457 45
The pessimist complains about the wind.The optimist expects it to change.The realist adjusts the sails.
William Arthur Ward