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Presentation to the TMS Collective Imagination event in Holborn, 31st March 2011
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Copyright Collections Trust 2011. Published under a CC license
SPECTRUM 4.0 & how standards can benefit us all
Nick Poole, CEO, Collections Trust
Copyright Collections Trust 2011. Published under a CC license
Where next for Museum Standards?
Nick Poole, CEO, Collections Trust
Copyright Collections Trust 2011. Published under a CC license
Introducing Collections Trust
• Support museums, archives, libraries and galleries in unlocking the potential of their collections, by:
– Providing know-how– Developing and promoting excellence– Challenging existing practices– Pioneering new ideas– Bringing experts together
Copyright Collections Trust 2011. Published under a CC license
Our work
• 5 Programmes:
– OpenCulture– Collections Link– Culture Grid– Excellence in Collections– International
Copyright Collections Trust 2011. Published under a CC license
Collections Link
• Social & professional networking for the Collections community – create groups, share knowledge and expertise, connect with professionals in the UK and Europe
• Preserves expertise, avoids short-termism, ensures that the sector is learning from each other and remains fit for purpose
• http://www.collectionslink.org.uk
Copyright Collections Trust 2011. Published under a CC license
Culture Grid
• Unlocking the potential of digital Collections for online audiences
• Brokering culture-sector content to media partners
• Developing new applications for cultural content
• 1.3m objects available for open re-use
• Incubating digital business models
• http://www.culturegrid.org.uk
Copyright Collections Trust 2011. Published under a CC license
Culture Grid Hack Days
Copyright Collections Trust 2011. Published under a CC license
Find a Library app
• Cross-platform application
• Find UK libraries by location
• Search their Collections direct from your mobile
• Connect to & support local libraries
• Powered by the Culture Grid
• http://fal.culturegrid.org.uk
Copyright Collections Trust 2011. Published under a CC license
Excellence in Collections• Promoting Excellence in service delivery• Supporting organisations to improve their practice• Promoting resilience and public value
How?• Development of SPECTRUM 4.0 & building SPECTRUM Community• Support the rollout of the new Museum Accreditation Scheme in
September/October• BSI PAS 197 as a tool for Strategic Collections Management• Benchmarks in Collections Care 2.0• Guidance on Sustainable Digital Content• Assessing Significance and Revisiting Collections models
Copyright Collections Trust 2011. Published under a CC license
Conceptual framework• In some ways, museum collections are unique
• At a process level they share much in common with other industries
• Our aim is to help museums become more efficient, more sustainable and to support them in increasing their impact for users
• Drawing on:
– Supply chain logistics– Digital Asset Management– Business Process Analysis– Knowledge Management
Copyright Collections Trust 2011. Published under a CC license
Conceptual model of an organisationConceptual model of an organisation
People use systems to implement processes which generate information.
It is an holistic view – each of these elements acts on the other.
Efficiency comes when they exist in balance.
Value comes when they are motivated towards an external purpose.
Sustainability comes when they can adapt in response to emergent needs.
Copyright Collections Trust 2011. Published under a CC license
Conceptual model of museum functionsConceptual model of museum functions
Museums have traditionally been presented as a balance between access and preservation.
This misses both the emergent/ dynamic nature of what we do, and the intellectual capital which is generated.
Cultural value emerges from the interaction of caring for material, acquiring and developing collections, promoting their use and developing new knowledge from them.
Copyright Collections Trust 2011. Published under a CC license
Supporting improvement
• Most of our work is geared towards:
– Helping museums maximise the benefit of the interaction between their people, their processes, their systems and their data and
– Helping them maximise the benefit of the interaction between the integrated functions of caring for collections, learning from them, developing them and promoting their use
• And then connecting these things so that the organisational structures directly support and promote the museological functions.
Copyright Collections Trust 2011. Published under a CC license
Strategic Planning
• Structure and business functions do not lead to success – success is achieved through vision and strategic planning
– Every museum should have a Mission – a statement of the change it is seeking to achieve
– Every museum should have a Strategic Plan – a statement of how the museum will use its assets and resources to achieve the Mission
– Every museum should have a Collecting Policy – a statement of how its collecting activity will contribute to achieving the Mission
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
UsersUsers PoliticsPolitics FundingFunding CultureCulture
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
UsersUsers PoliticsPolitics FundingFunding CultureCulture
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
UsersUsers PoliticsPolitics FundingFunding CultureCulture
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
CareCare UseUse LearnLearn DevelopDevelop
UsersUsers PoliticsPolitics FundingFunding CultureCulture
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
CareCare UseUse LearnLearn DevelopDevelop
UsersUsers PoliticsPolitics FundingFunding CultureCulture
PeoplePeople ProcessesProcesses SystemsSystems InfoInfo
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
CareCare UseUse LearnLearn DevelopDevelop
UsersUsers PoliticsPolitics FundingFunding CultureCulture
PeoplePeople ProcessesProcesses SystemsSystems InfoInfo
Evaluation & improvementEvaluation & improvement
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
CareCare UseUse LearnLearn DevelopDevelop
UsersUsers PoliticsPolitics FundingFunding CultureCulture
PeoplePeople ProcessesProcesses SystemsSystems InfoInfo
Evaluation & improvementEvaluation & improvement
Rich, meaningful experiences for usersRich, meaningful experiences for users
Copyright Collections Trust 2011. Published under a CC license
The 10 key challenges
1. Enabling as many people as possible to enjoy their right to culture2. Ensuring that knowledge is managed and used as an asset3. Supporting collaboration and shared services4. Supporting long-term strategic development and planning5. Minimising the environmental costs of delivery6. Promoting greater use and mobility of collections7. Embracing the digital opportunity8. Developing sustainable approaches to risk9. Balancing costs and improving efficiency10.Being flexible and responding to change
• Our new standards must enable rather than inhibit these requirements for museums
Copyright Collections Trust 2011. Published under a CC license
Towards a Standards Framework
• BSI PAS 197 Code of Practice for Collections Management• Museum Accreditation• SPECTRUM 4.0• Benchmarks in Collections Care 2.0• BSI PAS 198 Code of Practice for Environmental Management• Revisiting Collections and Reviewing Significance• Guidelines on Sustainable Digital Content• Digital Content Supply Chain model for museums
Copyright Collections Trust 2011. Published under a CC license
A necessary pragmatism• These concepts are based on idealised models of how a museum works. We
have to acknowledge that ad-hoc, messy development is still development, and more valuable because it is real.
• BUT the principles hold true:
– Don’t reinvent the wheel– When you do something, do it for a reason– Write it down and pass it on– Silos minimise value– The best system can’t make up for a lousy process– The best procedural manual isn’t as good as motivated people
Copyright Collections Trust 2011. Published under a CC license
BSI PAS 197• The first cross-domain standard for Collections Management in museums,
archives and libraries
• Three fundamental principles:
– That all decisions about collections should be driven towards achieving a strategic Mission or purpose
– That improvement is a long-term ongoing behaviour, not a short-term audit or process
– That on a process-level, museums, archives and libraries have more in common than not!
Copyright Collections Trust 2011. Published under a CC license
Museum Accreditation
A simplified standard designed to provide a minimal indication of the key elements of delivering a successful museum service.
Each section closely integrated with the others as part of a continuum.
Centred around the defining principle of a strategic Mission – hence improvement is relative to the Mission, not to other museums.
Copyright Collections Trust 2011. Published under a CC license
SPECTRUM 4.0
• Not really a Standard
• It’s a set of workflows for museums to use to review and refine their own procedures
• As much about the point of intersection between Procedures as it is the flow of the procedures themselves
• Modelled around the concepts of people, processes, systems, information.
• Critically, the Procedures haven’t changed, but the way of interacting with them has
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
CareCare UseUse LearnLearn DevelopDevelop
UsersUsers PoliticsPolitics FundingFunding CultureCulture
PeoplePeople ProcessesProcesses SystemsSystems InfoInfo
Evaluation & improvementEvaluation & improvement
Rich, meaningful experiences for usersRich, meaningful experiences for users
Copyright Collections Trust 2011. Published under a CC license
Copyright Collections Trust 2011. Published under a CC license
Copyright Collections Trust 2011. Published under a CC license
http://standards.collectionslink.org.uk
Copyright Collections Trust 2011. Published under a CC license
http://www.vocman.com/cultureGrid
Copyright Collections Trust 2011. Published under a CC license
The future for SPECTRUM
• Roadmap to be agreed at OpenCulture 2011 conference
• Localised/translated versions in Germany, Netherlands, Flanders
• Also teams in Switzerland, Croatia, South Africa
• New training tools & guidelines on Collections Link
• Expanding to incorporate new workflows for Digital Photography & Digitisation
• Thinking about Business Process Automation
• Thinking about systems integration
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
CareCare UseUse LearnLearn DevelopDevelop
UsersUsers PoliticsPolitics FundingFunding CultureCulture
PeoplePeople ProcessesProcesses SystemsSystems InfoInfo
Evaluation & improvementEvaluation & improvement
Rich, meaningful experiences for usersRich, meaningful experiences for users
Copyright Collections Trust 2011. Published under a CC license
Benchmarks 2.0
• Range-statements giving examples of good, better and best practice in Collections Care
• Integrates physical and digital collections into a single entity
• Developed into an interactive tool which allows for weighting and scenario-planning
Copyright Collections Trust 2011. Published under a CC license
BSI PAS 198
OBJECT
Intended lifespan
Intended use
Material properties
Object factors
Heat
LightHumidity
Pollution
Ventilation
Environmental factors
Energy use
Copyright Collections Trust 2011. Published under a CC license
Putting it togetherPutting it together
Organisation’s Mission StatementOrganisation’s Mission Statement
Collections Management PolicyCollections Management Policy
UseUseCareCare DevelopDevelop
UsersUsers PoliticsPolitics FundingFunding CultureCulture
PeoplePeople ProcessesProcesses SystemsSystems InfoInfo
Evaluation & improvementEvaluation & improvement
Rich, meaningful experiences for usersRich, meaningful experiences for users
LearnLearn
Copyright Collections Trust 2011. Published under a CC license
Revisiting Collections
• User and community-generated narratives and interpretations
• Providing an information framework for museums to internalise user-generated content
• Promoting a collaborative approach to development, supporting systematic Collections Development
• Reviewing Significance
• Providing a framework both to reassess collections, to support strategic rationalisation and to provide a better evidence-base to justify retention!
Copyright Collections Trust 2011. Published under a CC license
Copyright Collections Trust 2011. Published under a CC license
Future challenges• Staying open
• Systems integration
• Cloud
• Openness
• Social contract and UGC
• Don’t sell the managers the technology, sell them the magic
• The role of Standards is not to standardise, but to enable!
Copyright Collections Trust 2011. Published under a CC license
OpenCulture 2011
• Annual Great Collections Management Exhibition and Conference
• Opportunity to meet with TMS
• Seminars on the New Museum Accreditation Scheme
• Meeting on the 3-5yr Roadmap for Standards
• Speakers from the National institutions, Google ArtProject, BBC, Europeana and others
• www.openculture2011.org.uk
Copyright Collections Trust 2011. Published under a CC license
Contact
Nick PooleCollections Trust
@NickPoole1
http://www.collectionstrust.org.uk