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    White Paper

    Learn what 5 questions you should be asking

    and how to get the answers to critical issues

    How to ReduceDowntime & Raise OEE

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    White Paper: How to Reduce Downtime & Raise OEE

    To Stay Ahead, You Need to Measure OEE

    One crucial area that every plant can improve on is

    eciency, and one o the best measures o eciency

    is OEE (overall equipment eectiveness). I you dont

    know your OEE, then you dont truly know how e-

    cient you are. More importantly, you dont know how

    ecient you could be.

    There is a lot that goes on at a manuacturing plant

    every day. Employees come in and out and work on

    the plant oor, machines need to be maintained, and

    production quotas need to be met. With so much

    happening all the time, it can be hard to see how

    things are all working together.

    More specifcally, it can be very dicult to deter-

    mine i everything is working together eciently,

    and what can be improved to increase the plants

    overall productivity.

    There is so much data to consider when trying todetermine a plants eciency; it can be a daunting

    task. This is where OEE can help.

    OEE, the overall equipment eectiveness, is a mea-

    sure o the eciency and eectiveness o the manu-

    acturing processes (i.e. machines, cells, assembly

    lines, processes, etc.). OEE is a simple and powerul

    metric or tracking and improving a plants eciency.

    OEE works by breaking down the reasons or pro-ductivity losses into three main actors: Availability,

    Perormance and Quality.

    Availability - This actor measures productivitylosses resulting rom downtime. Downtime is any

    event that stops planned production or a period o

    time. Availability is determined by dividing actual

    production time by planned production time.

    Perormance - This is a actor that measures a lossin productivity due to slow cycles. Slow cycles occur

    when the manuacturing process is running at less

    than optimum speed. When you divide the current

    production rate by the ideal production rate, theresult is the per ormance ratio.

    Quality - This actor measures losses rom manu-acturing subpar products those that do not meet

    minimum requirements. The Quality ratio is calcu-

    lated by dividing the number o good units by total

    units started.

    In todays economy the manuacturing industry is more competitive now

    than ever. You have to get every advantage you can to keep up with the

    competition. I you are already the leader amongst your competition, you

    must continually improve to stay ahead o the pack.

    5 QuestionsYou Must Answer to DecreaseDowntime and Improve OEE

    OEE is calculated by multiplying

    each o these actors:

    Availability x Perormance x Quality

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    When you combine all these actors together you get

    the OEE. The OEE is calculated by multiplying each o

    these actors (Availability x Perormance x Quality).

    An OEE o 85% is considered a world-class peror-

    mance but it can vary by industry. Achieving an OEE

    like this would require a plant to maintain around

    90% Availability, 95% Perormance, and 99.9% Qual-

    ity. Considering that most manuactures average an

    OEE score o around 60%, improving to a world-

    class OEE rating would mean a huge improvement

    in productivity.

    Fix Your Equipment Availability Factorby Addressing Downtime

    Determining your plants availability is a huge part

    o calculating your OEE, and the biggest actor that

    aects availability is downtime. There are two types

    o downtime that aect OEE: planned downtime,

    and unplanned downtime.

    Planned Downtime Calculating OEE starts withdetermining your plant operating time. Plant operat-

    ing time is the total amount o time that the plant is

    available or operation.

    Planned downtime is operating time lost due to

    planned events. These are events where you have no

    intention o keeping the plant operational, such as

    breaks, scheduled maintenance, and holidays.

    Ater subtracting planned downtime rom plantoperating time, the remaining time is called planned

    production time. This planned production time is the

    benchmark that unplanned downtime events are

    measured against.

    Unplanned Downtime This measures the loss oplanned production time due to unplanned events

    that cause downtime. These events can occur or a

    variety o reasons operator error, mechanical

    problems, and lack o oversight are some o the

    biggest causes.

    Each o these events results in time where operations

    are shut down; add all that time together and you get

    the total amount o unplanned downtime. When you

    divide the total unplanned downtime by the planned

    production time the result is the plants availability.

    Unplanned downtime occurrences are the onlyevents that aect your OEE in a negative way, sorom here on out all reerences to unplanneddowntime will simply be reerred as downtime.

    Downtime is one o the biggest culprits or bring-

    ing down a plants OEE because it can take a huge

    chunk o time out o your planned production time.It is also one o the actors that is the hardest to fx,

    because there can be so many things that could be

    aecting it.

    Whether the reasons or downtime are large or small,

    they can be improved or fxed altogether; but frst

    you have to fnd them.

    Tom Hechtman o Inductive Automation has been

    working with MES (manuacturing execution systems)

    or some time. He has worked together with manu-

    acturers around the country to increase eciency in

    their plants.

    He explains how to take the frst step toward improv-

    ing OEE: The frst thing you have to do in order to

    eliminate downtime is to fnd it, and to fnd it you

    have to start asking questions.

    Here are fve question that Hechtman says you must

    answer to decrease your plants downtime and raise

    your OEE.

    Planned Production Time

    Plant Operating Time

    Availability x Perormance x Quality = OEE (overall equipment eectiveness)

    UnplannedDowntime

    PlannedShut Down

    SpeedLoss

    QualityLoss

    Ecient Production Time

    Not counted

    in OEE

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    I your answer to this question is that you arent tracking OEE or downtime

    at all, then chances are you are losing money every day.

    The question is not whether or not you have downtime occurring every

    plant does the question is how much do you have, and how can you

    decrease it and improve OEE?

    #1How are you currently trackingyour OEE and downtime?

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    Most production plants have some kind o method

    or tracking production data and downtime events.

    The larger the plant, the more essential tracking OEE

    and downtime becomes. The two main ways that OEE

    and downtime are tracked is manually or through MES

    (manuacturing execution executive system) sotware.

    Two Ways to Track OEE

    Manual Tracking This method o tracking produc-tion and downtime is widely used, but is rapidly

    shrinking as the quality and accessibility o MES

    sotware improves.

    Tracking production and downtime inormation by

    hand relies heavily upon the expertise and diligence

    o your sta, particularly the line operators. As down-

    time events occur, line operators are in charge o

    recording the events and how they were resolved.

    Later, this inormation is entered into spreadsheets,

    which are made available to management or review.

    At that point, management can make decisions on

    how to resolve issues that are causing downtime.

    The beneft o this tracking method is that it uses theexpertise o plant employees to diagnose problems.

    I its streamlined to work eectively, problems can

    be discovered and resolved; but at best they will

    not be fxed or days, i not weeks or months ater

    they happen. This method is also very dependent

    on your operators to accurately record problems. I

    they arent clear and concise when entering data, the

    tracking inormation could be rendered useless.

    Most companies that employ this method do so to

    save money or because they lack a viable automated

    solution. However, the reality is that most o the time,

    the costs saved by not purchasing and installing

    sotware is negated by the cost o undiscovered and

    unresolved downtime.

    MES Sotware Manuacturing execution systemsotware is designed to bridge the communication

    gap between the plant oor and the management

    and executive levels. There are some MES sotware

    packages that specifcally track and analyze OEE and

    downtime. Some o these packages are stand-alone

    applications and some can be ully integrated with

    current SCADA (supervisory control and data acquisi-

    tion) sotware.

    There are many advantages to a ully SCADA in-

    tegrated MES downtime tracking application. The

    biggest advantage is speed. Data can be captured,

    collected, and stored automatically. This means that

    line operators dont spend time manually tracking

    and reporting production and downtime events; the

    automated system does that or them.

    Another advantage to MES sotware is that the inor-

    mation is instantly available to sta as events hap-

    pen. This allows operators, maintenance techs and

    production supervisors to fx eciency and down-

    time issues as they happen, instead o weeks later.

    Accuracy is another beneft. A good system can track

    exactly when, where, and why a downtime event oc-

    curs, all without relying too heavily on the operator or

    inormation. This kind o accuracy is crucial in quickly

    and eectively troubleshooting downtime problems.

    Choose the Right Tool or the JobNo matter how much a company wants to do the

    right thing to correct their downtime issues, without

    powerul tools the job wont get done. While hard

    work and dedication are a requirement to meeting

    any task, the right tool or the job is key to getting it

    done eectively and eciently. Make a decision on

    which tools are right or you, then use that tool to its

    ull potential to increase your plants OEE.

    Question #1 - How are you currently trackingyour OEE and downtime?

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    There are a lot o employees on a plant oor at any given time, and many

    o them are doing very dierent jobs. Understanding which employees arehaving the greatest impact on your downtime is one o the key actors in

    running more eciently.

    #2Which plant employees have thegreatest eect on your downtime?

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    Three Employees That Aect Downtime

    Line Operators A cell reers to an individual ma-chine or process on a production line. One or more

    line operators are responsible or every cell on their

    assigned production line. They work directly with the

    machines and thereore have a great impact on how

    those machines are used.

    Every decision they make can have a positive or neg-

    ative eect on downtime. A good line operator can

    spot problems beore they happen, avoiding down-time events. A bad line operator may be inattentive

    to his line, leaving downtime problems unresolved

    and unreported.

    Maintenance Technicians Depending on the sizeo your plant there could be hundreds i not thou-

    sands o machines running on a daily basis. Machines

    break down, and when they do it can cause down-

    time. Maintenance technicians are responsible or

    the running o the machines on the plant oor.

    A good maintenance tech will maintain a regular

    maintenance schedule or each machine, resulting

    in less machine-related downtime. An inexperienced

    tech will only conront problems when they occur.

    They may fx the immediate problem, but they make

    no eort to curb downtime in the uture.

    Production Supervisor With so many things tokeep track o on a plant oor, someone has to over-

    see it all. The production supervisor is in charge o all

    the production lines. He is critical in resolving issues

    that are causing downtime across the plant oor.

    A good production supervisor will spend his time ad-

    dressing the issues o the highest priority frst, while

    delegating responsibility or the less importantissues. An inexperienced production supervisor will

    simply run around rom problem to problem. By not

    setting priorities to solve the larger eciency-related

    issues, he doesnt make ecient use o his time.

    A well-trained sta working toward a common goal

    is one o your biggest assets in the eort to increase

    your OEE. To get them all on the same page, train

    them in decreasing downtime and how it relates to

    the eciency o the entire plant. Also, train them in

    the specifc relevance o their role in the process and

    how they ft into your overall OEE strategy.

    How to Train Employees or Success

    Leverage the wisdom o your more experienced

    sta. Ater working on a plant oor or a signifcant

    amount o time they will be extremely knowledgable

    about all the little quirks each line has. When havingthem train new employees make it a point that they

    pass that knowledge on.

    Oten this kind o inormation can help in diagnosing

    possible downtime problems beore they even occur.

    Hechtman reports, Ive been on actory oors beore

    where Ive seen experienced line operators start

    walking to a problem machine beore it even breaks

    down; they just knew what was going to happen.

    Singling out certain employees and holding them

    accountable or the eciency o an entire plant is

    not an eective approach to increasing OEE. Keep in

    mind that those employees who have the greatestpotential or causing downtime are also your frst line

    o deense in the battle to improve your OEE.

    Keep in mind that those employees

    who have the greatest potentialor causing downtime are also your

    rst line o deense in the battle to

    improve your OEE.

    Question #2 - Which plant employees havethe greatest eect on your downtime?

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    This seems like a trick question. O course i you knew what downtime

    wasnt being reported then it wouldnt be unknown any more, and thats thepoint. I you are unaware o a downtime issue, you wont know how much

    its costing you.

    #3Do you know how much downtimeis occurring that isnt being reported?

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    This point is well illustrated by a couple o stories

    about manuacturers that Hechtman worked with.

    Both had recently added MES downtime tracking

    sotware, and both used that sotware to discover

    just how much they didnt know about their plants.

    Sotware RevealsHidden Downtime Issues

    Case Study: Food Processing Plant Shortly aterthey began using their downtime sotware, a large

    ood processor company began to notice a series o

    very small downtime events on one o their lines.

    A sensor on the line was malunctioning and as a re-

    sult the line was stopping or a second or two beore

    the line started again. The event was so small it was

    unnoticeable, but it was occurring hundreds o times

    a day, resulting in less production or the line.

    Hechtman reports what happened once they ound

    it: The problem went unnoticed or a long time;

    they might have never ound it without help rom

    their sotware. Hechtman continues, Once theyound and replaced the aulty sensor they got more

    production rom that line. In act, they got a ull our

    more pallets o product rom that line every day, and

    that really adds up quickly.

    Case Study: Automotive Plant One o the largestand most diversifed automotive suppliers in the

    world had started using MES downtime tracking

    sotware at one o their plants. The sotware alerted

    them to a small downtime event occurring in an indi-

    vidual cell on one o their production lines.

    Upon inspection, they discovered a pneumatic cyl-

    inder that was not unctioning properly; causing the

    cell to operate slower than expected.

    Hechtman explains the signifcance o this discovery:

    The interesting thing is that no loss in production

    actually occurred, and maintenance replaced it thenext time the line was scheduled to be down. But, i

    the cylinder had gone unnoticed until it broke down

    completely, the entire line would have shut down.

    By fxing the problem beore it became a bigger

    problem they actively prevented a downtime event

    that would have resulted in reduced production.

    What You Dont Know WillHurt You

    The moral to both o these stories is simple; what you

    dont know is either hurting you now, or it will come

    back to bite you in the uture.

    Both o these companies wanted to correct their

    downtime issues, but they were unable to reach their

    ull potential until they had all the inormation they

    needed. In the fght against downtime your most

    powerul weapon is inormation. You simply cant

    increase your OEE without it and the more you have,

    the better equipped you will be to improve it.

    Question #3 - Do you know how much down-time is occurring that isnt being reported?

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    No matter how much production and downtime inormation you collect,

    data without analysis is essentially useless. Its the story behind the numbersthat you are looking or, and the only real way to fnd it is through the power

    o comparison.

    #4How are you currently analyzingyour downtime data?

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    How to Make Comparisonsto Find the Right Answers

    Analyzing production and downtime data is all about

    making comparisons. How is one machine running

    versus another? Which operator isnt keeping up with

    the production quota the other operators are meet-

    ing? Is one o the raw materials on the line causing

    more downtime than another?

    These are all comparison questions, and these are

    the kind o questions that reveal actors that couldbe leading to increased eciencies.

    Comparing Machines Comparing machines ona production line, will help identiy the machine or

    machines causing the largest loss in eciency. I your

    production environment supports it, you can even

    compare machines on a production line with the

    same type on other lines.

    Comparing production lines that run at dierent

    production rates can be dicult, but OEE isolates

    the dierences so that they can be compared on an

    apples-to-apples basis.

    Comparing People Sometimes downtime can becaused by a mechanical problem, and other times its

    the operator. I you rotate dierent operators onto

    that line and they all experience a drop in produc-

    tion, then the source o the downtime is most likely a

    mechanical problem.

    However, i an operator rotates to another line and the

    production o that line decreases as well, then most

    likely the operator is causing downtime on whichever

    line they are on. Management may need to intervene

    in this case to better train the employee or move them

    to a location thats better suited or them.Comparing Materials In any production plant,good raw materials are needed to produce a quality

    product. Raw material vendors can be compared to

    determine which raw material runs through produc-

    tion lines more eciently.

    Eective Analysis is Dependenton Visual Presentation

    These comparisons are some o the more common

    ones to look or, but there is almost no limit to the

    amount o comparisons you could make with your

    OEE. Each comparison, no matter how big or small,

    could lead you to fnding and resolving an issue that

    is hurting your eciency.

    The only real limits are the ability to collect data and

    the power with which that data is presented. The more

    you have, the more comparisons you can make, and

    the more avenues you have or fnding potential issues.

    Be cautious that you dont get so carried away with anoverwhelming amount o data that your comparisons

    become meaningless.

    The methods you use to visualize the data also have

    an eect on your understanding and ability to diag-

    nose downtime and its causes.

    I youre trying to make comparisons on a spreadsheet

    or in your head, you are severely limiting what you can

    see. MES downtime tracking sotware can give you

    powerul tools to display data via charts and graphs.

    With it, users have the ability to easily see discrepan-

    cies and take action to resolve them.

    Question #4 - How are you currentlyanalyzing your downtime data?

    Each comparison, no matter

    how big or small, could lead you

    to nding and resolving issues

    that are hurting your efciency.

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    Once causes that reduce eciency have been identifed, then its time to go

    about resolving them. This means its time to make a choice. I your planthas the time, money, and man power to resolve all the eciency-reducing

    causes, thats great. However, most companies must allocate their resources

    wisely, which means you will have to make a choice as to which causes to

    ocus on frst.

    #5How conident are you when makingdecisions about increasing eciency?

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    When making the decision on which issues to ocus

    your resources on, youll want to be confdent in

    your choice. I you lack confdence in your decision,

    then you are most likely missing one o three things:

    inormation, priorities, and a plan o action.

    Tools or Success

    Inormation As mentioned beore, having easyaccess to the inormation about what is causing

    downtime on the plant oor is absolutely essential.

    Not having a complete knowledge o OEE and down-

    time data or your plant is equivalent to driving in the

    dark. You will either move along slowly, not hitting

    anything but never arriving at your destination. Or,

    you move along quickly, making good time until you

    run into a wall.

    Without enough inormation it is impossible to be

    confdent in your decisions to reduce downtime and

    increase eciencies.

    Priorities Through the power o comparisons youcan assign your eciency-reducing causes a prior-

    ity. The causes that are costing you the most money

    should be given the highest priority. Causes that are

    the least damaging to your bottom line should go to

    the back o the line.

    One thing to keep in mind is the requency o the

    occurrence; small occurrences might not be costing

    a lot o downtime by themselves, but they can have a

    drastic cumulative eect. Knowing which problem to

    tackle frst will give you confdence in your decision.

    Plan o Action I you have the inormation youneed, and have your eciency-reducing causes pri-

    oritized, you are now ready to orm a plan o action.A plan o action is your strategy to increase ecien-

    cies. It consists o a list o actionable items that need

    to be done and a time line or doing them.

    Assign the right people to the right job, making sure

    they have the proper skill set to complete the task

    eectively and eciently.

    Form a Winning Strategy

    Be smart with your strategy; problems that are a high

    priority may not be the best ones to solve frst. Do an

    evaluation o all the downtime events that need to

    be resolved to determine how much time and money

    they will take to fx. You may get a more cost eective

    result rom fxing the smaller ones because they take

    less time to resolve, thereby resulting in an immedi-

    ate increase to your OEE.

    With a solid plan o action, set by your priorities andbacked up with solid inormation, you can eel conf-

    dent in your decisions to reduce downtime.

    MES downtime sotware can be a huge beneft to

    you in acquiring these things. Real-time data acqui-

    sition, powerul data comparison tools, and clear

    analysis o important inormation can be a huge

    asset in orming your strategy to improve OEE as

    well as be a big confdence booster when its time to

    execute it.

    With a solid plan o action, set by

    your priorities and backed up withsolid inormation, you can eel

    condent in your decisions to

    reduce downtime.

    Question #5 - How confdent are you whenmaking decisions about increasing eciency?

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    Now that you know the questions you need to ask,

    the next step is fnding answers. Each plant is dier-

    ent, with its own unique set o challenges, so there

    is no one answer that is going to solve every prob-

    lem. In order to reduce downtime and increase your

    OEE you need at least two things: commitment and

    powerul tools.

    Commitment Reducing your downtime and im-proving your OEE is not a one-time fx. It requires a

    consistent and continued eort to fnd and eliminate

    eciency-reducing causes. It can only be accom-

    plished i you have a strategy or improving OEE,

    and that strategy needs to be ollowed through at

    every level o the plant. Its a team eort that requires

    cooperation and patience.

    Powerul Tools MES OEE downtime sotware isa great tool or tracking the actors that aect your

    OEE. Its simply the astest and most accurate way

    to collect, track and analyze OEE data. There are

    several products on the market designed to help youimprove your OEE.

    Moving Forward with Confdence

    With powerul tools and a commitment to decreasing

    downtime at your plant, you will be ready to move

    orward. Increasing your OEE can be a dicult jour-

    ney, but asking the right questions and obtaining the

    power to answer them is the path to getting there.

    OEE downtime tracking sotware can give you the

    confdence that your plan to improve your plants OEE

    is backed up with solid inormation and analysis.

    ConclusionFinding Answers to OEE Questions

    Upcoming Webinar | Oct 26, 2011

    On Oct 26 at 9am, Tom Hechtman

    o Inductive Automation will be

    conducting a ree webinar, How to

    Reduce Downtime & Raise OEE.To register, visit:

    https://www2.gotomeeting.com/

    register/648154242

    OEE downtime tracking sotware

    can give you the condence that

    your plan to improve your plants

    OEE is backed up with solidinormation and analysis.

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    OEE Downtime Sotwarerom Inductive Automation

    Ignition is the database-centric, web-basedHMI/SCADA/MES sotware package rom Inductive

    Automation. The Ignition OEE Downtime Module

    is a powerul application that gives you the tools

    to analyze and present data in an easy-to-understand

    and actionable way.

    Automatic Downtime Tracking The Ignition OEEDowntime Module can be integrated with current

    SCADA systems, so it can automatically and accurately

    track production and downtime data.

    Its quicker and more accurate than having employees

    tracking data by hand. It also rees up more time or

    employees to put energy into being productive inother areas.

    Option to Track Downtime Manually In a perectworld all production and downtime data would be

    tracked automatically, but sometimes thats not pos-

    sible. For this reason the OEE Downtime Module was

    designed with the exibility to also support hand-

    entered data collection.

    Real-Time Efciency Management Track and dis-play production and downtime data in real-time so

    you know what is happening on the plant oor right

    now. This gives you the ability to resolve issues as

    soon as they happen instead o days or weeks later.

    Downtime Analysis The OEE Downtime Modulegives you powerul analysis tools to accurately and

    quickly fnd the source o eciency loss. See the whole

    plant at once, and use customizable flters to compareproduction lines, cells, machines, operators, and other

    actors that may have an impact on eciencies.

    Identiy Top Downtime Reasons The Ignition OEEDowntime Module will identiy and prioritize the

    main causes o unplanned downtime in your plant.

    Using this inormation, you can create a solid plan o

    action to get your downtime under control.

    SotwareTrack, Visualize, and See

    Your OEE and Downtime Data

    mesOEEDowntime

    At-a-Glance Executive Dashboard

    Visual charts and graphs give a quick overview o real-time

    operations eciency.

    Comparative Reports

    Choose what data to compare to create reports that pinpoint

    inormation your acility needs to improve eciency.