Who are the Indiana Department of Child Services

8/17/2019 Who are the Indiana Department of Child Services

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Children thrive in safe, caring, supportive families and communities

What/Who is DCS?


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Mission:

DCS protects children from abuse andneglect, and works to ensure their

financial support

Indiana Department of

Child Services


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Agency Structure


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Agency Divisions

Permanency and Practice Support

Policy development, and permanency support

Services and OutcomesDCS and provider outcomes, and services offered to families

Juvenile Justice Initiatives and Support

Oversee all initiatives where child welfare and juvenile justice systems intersect


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Agency Divisions

Staff Development

Training for staff, foster parents and adoptive parents

Placement Support and ComplianceLicensing of foster homes and residential facilities, and

foster care and relative support services

Legal OperationsLocal Office attorney’s, contracts, and administrative

appeals


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Agency Divisions

Information Technology

Maintenance of DCS computer systems

Finance

Human Resources

Communications

Legislation

Child Support Bureau


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Field Operations


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Local

Office

Directors

FCM Supervisors

Family Case Managers

Field Operations: Local Offices


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• Receive reports of child abuse and neglect

•

Complete assessments on reports of child abuseand neglect

• Ongoing case management to guide a family

through services, placement, permanency and caseclosure

Family Case Manager Role


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Serving Vulnerable Youth


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Prevention PreservationPlacement

and Re-unification

Permanency& SupportsAfter Case

Closure


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Prevention: services to prevent a family from formalinvolvement with DCS due to child abuse or neglect

Preservation: services to keep families in-home tokeep the family together

Placement: out-of-home placement to protect thesafety and welfare of the child


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Reunification: reuniting a child and family in-home

Permanency and Supports After Case Closure:

supporting the child and family after DCS has closed itscase

Child Support: Ensuring child support orders are

established and enforced by providing tools and guidancefor county partners, and efficiently processing child

support payments for disbursement to families


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Child Support Bureau


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Child Support

Core Functions:

• Responsible for administering the Title IV-D child

support program in Indiana

• Child support is state administered and countyoperated

• Federally required child support functions:

- Locate - Payment Processing- Paternity Establishment - Disbursement

- Support Order Establishment - ISETS /INvest

-Enforcement - Medical Support


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Child Support

Indiana’s IV-D caseload (FFY 15): 279,327

•4% Current Assistance (TANF, IV-E Foster Care)

•45% Former Assistance

•51% Never Assistance


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Child Support

Building Relationships – County collaborationis key:

• Cooperation with local elected officials:

• Statewide Associations

• Over 1,500 county staff

- County Prosecuting Attorneys - County Auditors- County Clerks of Courts - County Councils

- Judges and Magistrates - County Sheriffs

- Indiana Prosecuting Attorneys Council - Clerks Association

- Association of Indiana Counties - Sheriffs Association


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Child Support

Federal Performance

• FFY 2015 overall ranking is 9th

– Up from 34th in SFY 2005

•

Other Performance MeasuresMeasure DCS Performance National Average

Support Order

Establishment93.21% 84.69%

Current Support Collections 64.78% 64.21%

Cases Paying on Arrears 71.85% 62.69%

Paternity Establishment 104.41% 99.64%

Cost Effectiveness $5.69 $5.25


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Child Support

KIDSLine

Indiana’s statewide customer service call

center 24/7 Integrated Voice Response(IVR) gives automated payment

information, with an option to speak to a

Customer Service Representative (CSR)during the business week


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Child Support

2014 KIDSLine Statistics

• 4,916,443 calls

•409,704 per month (average)

• 13,470 per day (average)

•

219,552 callers opted to speak to a CSR • 18,296 per month (average)

• 882 per day (average)


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Collaborative Care


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Collaborative Care

•Voice

•Social Capital•Youth – Adult Partnerships

•Adolescent Brain

•Relational Permanency

• Extension of Foster Care until the day before the youth

turns 20 years of age- Continuation

- Re-entry

• Services designed to foster independence

-Program Approach:


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Collaborative Care

•Placement- Traditional foster care

- Supervised Independent Living

•Specialized Family Case Managers- Called Collaborative Care Case Managers (3CMs).

- Receive specialized training and handle a caseload ofyouth 17.5 years of age and older only


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Children’s Mental HealthInitiative


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CMHI

Some children struggle with significant mental health

issues

Their families have difficulty accessing services

(generally due to inability to pay)

Some families get bounced from agency to agency

trying to access services

Other families end up in the child welfare system as a

way to access services when parents have not abused

or neglected their child


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CMHI

Finding a solution:

DCS and FSSA began meeting to brainstorm solutions.

A child should not have to be a CHINS for the sole purpose

of accessing services

What is best for families?

Need to:Remove agency silos

Keep it simple

Multiagency solution

If this were your family, what would you want?


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Target Group Eligibility

Child or adolescent age 6 through the age of 17

Youth who is experiencing significant emotional

and/or functional impairments that impact their level

of functioning at home or in the community (e.g.,Seriously Emotionally Disturbed classification)

CMHI


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Not eligible for BDDS services

Not eligible for Medicaid

Meet needs based criteria: DSM-IV-TR Diagnosis,

Dysfunctional Behavior, or Family Functioning

Support

CMHI


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Indiana Child Abuse and

Neglect Hotline800.800.5556


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Hotline: 800.800.5556

• Central point of contact for all child abuse and neglect reports

throughout Indiana

• Five locations across the state:

− Marion County− Saint Joseph County

− Blackford County

− Lawrence County

− Vanderburgh County

• Staffed 24/7/365 by 105 specially trained Intake Specialists:

– 12 weeks of training before taking reports


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Hotline: 800.800.5556

Impact in Helping Children:

• More than 198,000 reports of child abuse or neglect

received in 2014

• Calls answered promptly:

– Law enforcement – answered in 12 seconds (on average)

– General calls – answered in 23 seconds (on average)

– 68 percent of all calls answered in less than 8 seconds


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Hotline: 800.800.5556

• Indiana is a mandatory reporting state

– Any person who has reason to believe a child is being

abused or neglected shall make a report

• Medical professionals, teachers and law

enforcement officials have a higher duty to reportabuse or neglect


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Hotline: 800.800.5556

To Report Child Abuse or Neglect:

Call the Indiana Child Abuse and NeglectHotline

800.800.5556


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Online Reporting Training Tool

Public Online Training and Information Course• Learn the meaning of child abuse and neglect in Indiana.

• Recognize and report child abuse and neglect in Indiana.

• Learn who is required to report child abuse and neglect in

Indiana.

• Learn what happens once DCS receives a report of child abuse

or neglect.

Children are never protected by adult silence!


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Online Reporting Training Tool


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Child th i i f i ti f ili d iti

Thank You.

Any Questions?

Documents

Who are the Indiana Department of Child Services