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WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care Conference, Santiago 6-7 Dec 2011 [email protected]

WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

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Page 1: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO Collaborating CentreImperial College LondonRef 212/2011

Primary CareThe UK Experience

Professor Salman Rawaf MD PhD FRCP FFPH

Chile Primary Care Conference, Santiago 6-7 Dec 2011

[email protected]

Page 2: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Content:1.Four Questions2.The evidence 2. Primary Care led NHS in the UK3. Current & Future Trends in Primary

Care4. Chile: the context

© WHO C Centre, Imperial College London

Page 3: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London

Four questions to address:

How to improve users satisfactions with the services?

How to ‘develop’ skilled personnel & guarantee its permanence at PHC?

How to guarantee access to medicine; provide problem-solving therapeutic

and Dx technology?

Ch Diseases: which community development strategies that PHC should integrate?

1

2

3

4

Page 4: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO C Centre, IC London

The Evidence

Page 5: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London

Why PHC?

Modern Society expect that:

- Health is a human right

- Access to quality & comprehensive services near home

- Personal & Continuity of Care My Doctor - Financial Protection (free at time of Delivery)- Competent Health Professionals

Page 6: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO World Health Report 2008

WHO C Centre, IC London

Page 7: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London

High Performi

ng Systems

Less Well Performi

ng Systems

vs

Principles: Coverage, Equity, less defined Financial Protection

Structure:Structure: Primary Care-led Primary Care-led Hospital-ledHospital-led

Focus: People-centred/ Physician-centred/ Population Health Disease orientated

Sustainability:Sustainability: High LowHigh Low

HRH: Competency-based No. Based

Page 8: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

40%Healthy

40%Healthy

With Risk Factor(s)

10% Acute Illness

10% Disability

Rawaf’s Model for Burden of Disease - 2001

In Any Given Population

© WHO C Centre, IC London

Page 9: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Weak PHC Countries

Strong PHC Countries

1970 1980 1990 2000

500

0

1000

OECD Countries: Potential Years Life Lost (PYLL)

© WHO C Centre, Imperial College London Source: B Starfield

Page 10: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Universal Coverage Total Population A Whole System Approach Equity Social Protection Solidarity (Social Contract) Choice Engagement

Page 11: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

• Telephone Call (NHS Direct) £16

• Family Physician £15

• Walk-in-Centre £55

• GP with Special Interest £75

• Hospital Outpatient £150

• Day Care £500

• One-Day Admission £1,000

• Inpatient (2ndary Care) £5,000

• High Specialist Care £20,000

PHC

Hosp C

Cost-Effectiveness (Intervention cost/case):

© WHO C Centre, IC London Source: Wandsworth PCT 2006

Page 12: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO C Centre, IC London

Universal Coverage through PHC

Page 13: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care
Page 14: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, Imperial College London

Professor S Rawaf

The System Its Foundation Structure Operation & Management Financing Performance Challenges The Future

Page 15: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, Imperial College London

Professor S Rawaf

Nye Bevan (1897-1960)

The Architect of the British NHS 1946 (July 1948)

Page 16: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, Imperial College London

Professor S Rawaf

A National Health Service…

“…to secure equal access to comprehensive healthcare for every individual across the country regardless of their ability to pay”

N Bevan, 1946

Page 17: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Strong Founding Principles:

1. Funded through Taxation2. Free at the point of Delivery3. Comprehensive4. Equitable5. Public Involvement

© WHO Collaborating Centre, London

Professor S Rawaf

Page 18: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Strong Health System(1948-Present)

Primary Care Hospital Care

Public Health

© WHO C Collaborating Centre, London

Professor S Rawaf

Page 19: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Centre, Imperial College London

H

P C

PublicHealth

Fully integratedHealth System

Page 20: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London Source: RCGP 2010, WONCA 2010

The UK General practice

Population Registration GP (Family Physician)-Based (0.6/1000 p) A single portal entry to the HS; Available 24 hours a day; The first and vital contact A gate-keeping function (selective referrals); Long term & the continuity of personal and family care; Health, Clinical morbidity, Social problems, local needs, small population Stakeholder to local public health

Page 21: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

GP

HOSPITAL

1 2 3 NHS Direct

100%Registration

10% 10%

© WHO C Centre, Imperial College London

Professor S Rawaf

A & E

Page 22: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

GP

HOSPITAL

1 2 3

Cost: 10% + 11% 50% Acute, 20% MHContacts: 80% - 90% 10-20%

NHS Direct

100%Registration

10% 10%

HV

PN

DN

CPN

Patients Group

Home Visits

Source: S Rawaf 2007

Midwives

© WHO Centre, Imperial College London

Page 23: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

GP

HOSPITAL

1 2 3 NHS Direct

100%Registration

10% 10%

© WHO C Centre, Imperial College London

Professor S Rawaf

A & E

Power

Resp

onsibili

ty

Contro

l

Page 24: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

FP

HOSPITAL

1 2 3

Cost: 10% + 11% 45% Acute, 20% MH +Contacts: 85% - 90% 10-15%

Health Line

© WHO Collaborating Centre, London

Professor S Rawaf

Page 25: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, Imperial College London Source: Commonwealth Fund, 2007

Australia Canada Germany NZ UK

Overall Ranking 2007 3.5 5 2 3.5 1Quality Care 4 6 2.5 2.5 1

Right Care 5 6 2.5 2.5 2

Safe Care 4 6 3 4 2

Coordinated care 3 6 4 2 1

Pt Centered Care 3 6 2 1 4

Access 3 5 1 2 4

Efficiency 4 5 3 2 1

Equity 2 5 4 3 1

LH Productive Life 1 3 2 4.5 4.5

Health Expenditure

Per Capita, 2004 $

2,876 3,165 3,005 2,083 2,546

High Performing systems

Page 26: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Centre, Imperial College London

Professor S Rawaf

Challenges to UK Health System

Page 27: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%

0-4

5-9

10-14

15-19

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

60-64

65-69

70-74

75-79

80-84

85-8990+

-20 -18 -16 -14 -12 -10 -8 -6 -4 -2 0 2 4 6 8 10 12 14 16 18 20

Men Women

20% 18% 16% 14% 12% 10% 8% 6% 4% 2% 0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20%

0-4

5-9

10-14

15-19

20-24

25-29

30-34

35-39

40-44

45-49

50-54

55-59

60-64

65-69

70-74

75-79

80-84

85-8990+

-20 -18 -16 -14 -12 -10 -8 -6 -4 -2 0 2 4 6 8 10 12 14 16 18 20

Men Women

Wandsworth London

Source: ONS Mid 2002 Population Estimates

DPH Independent Report 2004

Professor S Rawaf

1. Huge Variations in Population’s needs Accurate Health Needs Assessment

Page 28: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Centre, Imperial College London Source: ippr 2008

2. Ageing PopulationHealth + Social Care (Joint Needs Assessment, Joint Commissioning)

Professor S Rawaf

Proportion of a single-person households, UK 1971-2021

Page 29: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Centre, Imperial College London Source:McCrone eat al 2008 ippr 2008

Projected Number of People with Depression, UK 2007-2026 Professor S

Rawaf

85+

75-84

3. Changing Burden of DiseasesFlexible Service Delivery

Page 30: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Centre, IC London

Efficiency – GP Commissioning Groups

Public Health & Primary Care

Addressing Health & Risks - Advanced QOF

How to shift Power? HC to PC Incentives

OH & PC: full integration, partial, embed, collaborative..

Page 31: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Centre, Imperial College London

Professor S Rawaf

Medical Education & Training

Page 32: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

MBChBMBBS

They Need: Structured Training

© WHO Centre, Imperial College London

Professor S Rawaf

Page 33: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

12345

F1F2

123

2345

1

A-level University

University(Medical School)

FoundationSchool (Virtual)

Med/Surg/PH/Diag General Practice

PMET Board +R. Colleges(Standards)

GMC

CST Principle GP Consultant

© WHO Centre, Imperial College London

Professor S Rawaf

Page 34: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Developing Family Medicine

EquitableCommunity-basedInfrastructure

EquitableCommunity-basedInfrastructure

Strong Postgraduate Training

Strong Postgraduate Training

Solid UndergraduateLearning

Solid UndergraduateLearning

© WHO Centre, Imperial College London

Professor S Rawaf

Page 35: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

1

2

New Entrance:Introduce A structured Training ProgramFamily Medicine 3-5 Years .. Iranian BoardCurrent PHC DoctorsOne Year on-the-Job Training Program Postgraduate Diploma in Family Medicine

Page 36: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO C Centre, IC London

Some key Observations

Page 37: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

It is the most important factor to convince people

about the value of FM

Training Competencies Attitude PCM Personal-relationship Public involvement

1. Quality in Family Medicine

Page 38: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Collaborating Centre, London

Professor S Rawaf

0

20

40

60

80

100

120

140

160

180

1993/4/5 1995/6/7 1997/8/9 1999/2000/1 2001/2/3 2003/4/5 2005/6/7 2007/8/9

England: Deaths due to Vascular Diseases

Page 39: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Page 39

Change in antibiotic prescribing 1995-1998: GPRD

Age Males (%) Females (%)0-4 -22 -235-15 -26 -2316-24 -15 -1625-34 -18 -1535-44 -16 -1545-54 -13 -1255-64 -9 -1065-74 -9 -675-84 -9 085+ -10 -1

Page 40: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Page 40

% P

atie

n ts

Re f

erre

d /Y

ear

UK

US Health Plans

Page 41: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Page 41

National Prevalence (England)

Page 42: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Page 42

Percentage of patients with diabetes with HbA1C <=7.4% in

last 15 months

Page 43: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Page 43

GMS quality indicators (process) - median practice achievement

0

10

20

30

4050

60

70

80

90

100

BMI

Smok

ing st

atus

Smok

ing a

dvice

Hb1Ac

Blood

pres

sure

Retina

l scr

eenin

g

Pulses

Choles

tero

l

2003

2005

Page 44: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Page 44

GMS quality indicators (outcome) - median practice achievement

0

10

20

30

40

50

60

70

80

90

100

HbA1c < 7.4 HbA1c < 10 Cholesterol < 5 BP < 145/85

2003

2005

Page 45: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO C Centre, IC London

2. Incentives

Page 46: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Incentive vs No incentivein Family Medicine

WHO Centre, IC London

Campbell et al. Effects of Pay for Performance on the Quality of Primary Care in England, NEJM 2009

QOF

Page 47: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO C Centre, IC London

Addressing the 4 Questions:

Page 48: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London

Four questions to address:

How to improve users satisfactions with the services?1

Quality, Person-Centre Med, Continuity

Page 49: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London

Four questions to address:

How to improve users satisfactions with the services?

How to ‘develop’ skilled personnel & guarantee its permanence at PHC?

1

2

Incentives Based Training on FM (Quality), Competent Workforce (CPD, Revalidation etc)

Page 50: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London

Four questions to address:

How to improve users satisfactions with the services?

How to ‘develop’ skilled personnel & guarantee its permanence at PHC?

How to guarantee access to medicine; provide problem-solving therapeutic

and Dx technology?

1

2

3

Strategic & Op Management, Health Model, Integrate with public health and hospitals

Page 51: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO C Centre, IC London

Four questions to address:

How to improve users satisfactions with the services?

How to ‘develop’ skilled personnel & guarantee its permanence at PHC?

How to guarantee access to medicine; provide problem-solving therapeutic

and Dx technology?

Ch Diseases: which community development strategies that PHC should integrate?

1

2

3

4

Understanding H Needs (HNA), Integrate PH and PHC

Page 52: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

WHO C Centre, IC London

........ and Finally

Page 53: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Collaborating Centre, London Source: BMJ, 2008

Page 54: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

© WHO Collaborating Centre, London Source: BMJ, 2008

Page 55: WHO Collaborating Centre Imperial College London Ref 212/2011 Primary Care The UK Experience Professor Salman Rawaf MD PhD FRCP FFPH Chile Primary Care

Thank you