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3-Points is a full-serviceoutsourced IT department.
Designed exclusively for your small business.
We deliver world-class service …
… at prices every small business can afford.
We utilize a proprietary3-Point process, designedjust for small business …
… which ensures quality, consistency, and value in
all that we deliver.
We are experts at supporting small business
technologies …
… including servers, PCs,firewalls, software, and
business phone systems …
… helping you leverage the technologies that make
your business succeed.
Your IT solutionsbegin with
the 3-Points process
Point 1The Network Audit
During the audit, 3-Pointsengineers document every
network device andsoftware application …
… and compare yourtechnology against the ITindustry’s best practices.
These documents enable any 3-Points engineer tosupport your network …
… while providing youwith an executive-leveltechnology roadmap …
… that outlines your business needs, and
prioritizes required tasks …
… while cost-justifying every budget item
required.
Delivering all theinformation you need tomake great decisions.
Point 2Network Standardization
Once we deliveryour custom
technology roadmap …
… and help you determine the best course of action
to take …
… then 3-Points updates and standardizes your systems using the plan.
This standardization is thekey to making your
systems run optimally.
Enabling you to usetechnology to
compete and win.
Point 3Network Maintenance
After your systems arerunning smooth, we
keep them maintained, ensuring reliability.
Using real-time monitoringsoftware, our technology
team is automatically notified of issues …
… and on a regularbasis, we perform all of thehouse keeping duties that
your systems require …
… including software updates, error monitoring,
system performance tuning, and much more.
We also provide you with regularly scheduled onsite services …
… which are performed bythe same engineer
each time …
… enabling this engineerto effectively adapt to
your company’s culture.
We create a reliabletechnology platform, thatmeets your needs, and supports your business.
On DemandSupport Services
While the 3-Point process will automatically keep
your systems maintained …
… our skilled engineerswill provide all of the live
assistance you may require.
“Live” engineers are available 24 hours a day,
7 days a week
… including evenings,weekends,
and holidays.
Our remote engineerscan solve most issues overthe phone, and internet …
… and our field techs will respond rapidly when
you need us onsite.
Advanced Toolsand Training
3-Points technicians receive ongoing training
at the 3P Institute …
… and they have accessto our proprietary technical library…
… enabling 3-Points to consistently deliversuperior services.
3-Points employs skilledengineers, and provides
them with advanced tools, training, and techniques …
… all designed exclusively for your small business …
… making 3-Points theleader in small business
technology solutions.
Advanced Technologiesfor Small Business
Every small business needs to increase sales, streamline operations,
and protect their data …
… and 3-Points delivers best-of-class
technical solutions …
… enabling your businessto compete and win in
highly competitive markets.
Increase and track saleswith SalesForce.com
Strengthen your P&L withM5’s Hosted Voice Over IP
Improve Communication With Microsoft Exchange
Protect your data withPURE Online Backups
Enhance productivity with PURE Spam filtering
Ensure system uptime withPURE Web Filtering
Rapidly restore systems with Acronis True Image
And remotely access youroffice with Cisco firewalls
These are just a few of the advanced technologies
for small business …
… that 3-Points can deliver to your business today.
Pricing Programsfor your small business
3-Points has exclusive service programs designed
to meet your budget.
Our Bronze Plan deliversbasic monitoring, and
lets you request services asneeded on a hourly basis.
The Silver Plan delivers a mix of monitoring and onsite
maintenance, reducinghourly support costs.
And The Gold Plan includes all of the support services
your business needs,for one low monthly cost.
3-Points delivers the technical solutions your
small business needs, all at prices you can afford.
Contact Us Today708.546.4950
www.3points.com